Hotel Cristallo

Hotels
7.6 (429 reviews)
Via Pinerolo 5 , Sestriere , it

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great central location
Cons:
Cleanliness issues
Dated room decor

Categories

Cleanliness
6.44
Several reviews mentioned dust in rooms and lack of proper bathroom cleanliness.
Service
8.41
Many reviews praised the kindness and helpfulness of the staff throughout the stay.
Location
8.45
The hotel is centrally located and convenient for accessing local amenities.
Room Quality
6.9
Some guests noted that the rooms were dated and required updates.
Amenities
7.73
Amenities like parking and breakfast offered positive feedback, but with some limitations.
Value for Money
7.49
Guests felt the pricing was reasonable considering the service and location, despite some drawbacks.
Food and Beverage
7.44
Breakfast received mixed reviews; some enjoyed it, while others found it lacking variety.
Overall Experience
7.91
Most guests had a favorable experience overall, despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 22:34

Property Description

Luxurious Wellness Center
Hotel Cristallo offers a free wellness center, perfect for unwinding after a day of skiing or hiking. Guests can relax and rejuvenate in the tranquil surroundings, enhancing their overall stay.

Alpine Views
Enjoy breathtaking Alpine views from select rooms at Hotel Cristallo. Wake up to stunning scenery, adding an extra touch of magic to your mountain getaway.

Year-Round Activities
Whether you're visiting in winter or summer, Hotel Cristallo provides a range of activities to suit every guest. From skiing on historic slopes to golfing and hiking in the picturesque countryside, there's something for everyone to enjoy.

Book your stay at Hotel Cristallo now for an unforgettable mountain retreat experience.

Important information:

When booking the half-board service, please note that beverages are not included with the meal.

Please note that the SPA will be temporarly closed from June to September.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Hot tub/jacuzzi is closed from 2026-12-03 until 2026-08-24
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.6
Based on 429 reviews
Cleanliness: 6.44
Service: 8.41
Location: 8.45
Room Quality: 6.9
Amenities: 7.73
Value for Money: 7.49
Food and Beverage: 7.44
Overall Experience: 7.91
M
Maurizio • solo_traveller • it
8
Buona accoglienza al Sestriere
Pros:

Posizione e gentilezza dello staff

Cons:

Zona reception fredda e poco accogliente. Colazione confusa, nonostante la gentilezza e la professionalità del cameriere

2026-08-14 • via Nuitee
D
Dominique • solo_traveller • be
8
2026-08-14 • via Nuitee
F
Fabio • couple • it
7
Bene peccato l'assenza del condizionatore o almeno un ventilatore.
Pros:

Colazione ottima.Posizione buona.

Cons:

Stanza molto calda e senza climatizzazione.
Piano primo molto basso e prossimo alla strada principale,motivo percui non era possibile dormire con finestra aperta per mitigare il caldo.

2026-08-14 • via Nuitee
M
Marco • solo_traveller • it
10
2026-08-13 • via Nuitee
M
Marianna • extended_group • it
6
Viaggio di famiglia
Pros:

La posizione è la colazione eccellenti

Cons:

Ho prenotato una camera quadrupla standard appena sono entrata ho aperto la finestra mi sono trovata in un sottoscala dove c’era la scala antincendio questo era il panorama dalla nostra camera con foto allegate inoltre la struttura dice di avere piscina coperta negativo la vasca idromassaggio per due e relativa ad una spa presente quindi non è una piscina coperta struttura molto vecchia palestra attrezzata ma tetra non bene illuminata ed arieggiata

2026-08-13 • via Nuitee
C
Corinne • solo_traveller • fr
5
Cons:

La vétusté de l'établissement, moquette dans les chambres !
L'hôtel n'est pas propre !
Le petit déjeuner laisse à désirer aussi ! Cet hôtel a besoin d'être rénové ! Il ne mérite pas 4 étoiles !

2026-08-12 • via Nuitee
M
michel • solo_traveller • fr
8
2026-08-12 • via Nuitee
O
Orlando • solo_traveller • gu
5
Mécontentement
Pros:

Le personnel accueillant
L emplacement de l hôtel

Cons:

La description des équipements ne correspondent pas à ce qu il y a !
L attribution de la chambre sans aucune vue dans un recoin de l hôtel ..
Attribution d une chambre PMR que je n ai pas demandé...
De plus étant professionnellement dans le handicap a mon simple avis la chambre n est pas adapté pour des personnes en situation d andicap...
Pour un quatre étoiles le service de chambre n est pas a la hauteur ( tasse a tisane )non changées le lendemain, non change des serviettes souillées aussi
Les photos du buffet petit déjeuner ne reflètent pas ce qu il y avait les deux matins...

2026-08-11 • via Nuitee
M
Marco Luigi • extended_group • it
8
Ottima soluzione per un viaggio itinerante
Pros:

Receptionist molto cortese e gentile, parcheggio chiuso e coperto per moto, posizione centrale. colazione ottima, varia e di qualità con servizio ineccepibile

Cons:

Camera tripla un po' piccola per tre adulti

2026-08-11 • via Nuitee
B
Benedetta • couple • it
8
Un po’ antiquato ma tutto ok
Pros:

Colazione buona sia dolce che salata, posizione, Alessandro in reception gentilissimo

Cons:

Avevo chiesto un letto matrimoniale ma erano due letti singoli che spesso si dividevano, ma nel complesso comodo

2026-08-11 • via Nuitee
I
Ivan • couple • it
10
2026-08-10 • via Nuitee
C
criscuolo • couple • it
10
2026-08-10 • via Nuitee
B
Bicci • extended_group • it
6
Pros:

posizione centrale. Buona colazione

Cons:

struttura antiquata e non proprio pulita

2026-08-10 • via Nuitee
A
aldo • solo_traveller • it
9
2026-08-10 • via Nuitee
P
Paola • solo_traveller • it
8
2026-08-09 • via Nuitee
F
Fiammetta • couple • it
9
Settimana molto rigenerante
Pros:

Personale molto accogliente e gentile; posizione centrale; colazione ottima.

Cons:

Niente

2026-08-09 • via Nuitee
R
roberto • family_with_children • fr
10
2026-08-08 • via Nuitee
M
Mauro • solo_traveller • it
10
Pros:

.

2026-08-08 • via Nuitee
M
Mari • solo_traveller • it
7
2026-08-05 • via Nuitee
E
Embo2672 • solo_traveller • it
9
Il fresco del Sestriere.
Pros:

Accoglienza e gentilezza, pulizia, posizione.

Cons:

Il menu del ristorante, ripetitivo.

2026-08-04 • via Nuitee