Hotel Cristallo

Hotels
7.6 (359 reviews)
Via Pinerolo 5 , Sestriere , it

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great central location
Cons:
Cleanliness issues
Dated room decor

Categories

Cleanliness
6.44
Several reviews mentioned dust in rooms and lack of proper bathroom cleanliness.
Service
8.41
Many reviews praised the kindness and helpfulness of the staff throughout the stay.
Location
8.45
The hotel is centrally located and convenient for accessing local amenities.
Room Quality
6.9
Some guests noted that the rooms were dated and required updates.
Amenities
7.73
Amenities like parking and breakfast offered positive feedback, but with some limitations.
Value for Money
7.49
Guests felt the pricing was reasonable considering the service and location, despite some drawbacks.
Food and Beverage
7.44
Breakfast received mixed reviews; some enjoyed it, while others found it lacking variety.
Overall Experience
7.91
Most guests had a favorable experience overall, despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 22:34

Property Description

Luxurious Wellness Center
Hotel Cristallo offers a free wellness center, perfect for unwinding after a day of skiing or hiking. Guests can relax and rejuvenate in the tranquil surroundings, enhancing their overall stay.

Alpine Views
Enjoy breathtaking Alpine views from select rooms at Hotel Cristallo. Wake up to stunning scenery, adding an extra touch of magic to your mountain getaway.

Year-Round Activities
Whether you're visiting in winter or summer, Hotel Cristallo provides a range of activities to suit every guest. From skiing on historic slopes to golfing and hiking in the picturesque countryside, there's something for everyone to enjoy.

Book your stay at Hotel Cristallo now for an unforgettable mountain retreat experience.

Important information:

When booking the half-board service, please note that beverages are not included with the meal.

Please note that the SPA will be temporarly closed from June to September.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Spa/wellness center is closed from 2026-06-26 until 2026-03-31
Swimming pool: Closed from Tue, Mar 31, 2026 until Fri, Jun 26, 2026

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    No internet access available.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

Location

Guest Reviews

7.6
Based on 359 reviews
Cleanliness: 6.44
Service: 8.41
Location: 8.45
Room Quality: 6.9
Amenities: 7.73
Value for Money: 7.49
Food and Beverage: 7.44
Overall Experience: 7.91
C
Christian • extended_group • it
8
2025-08-21 • via Nuitee
S
Serena • family_with_children • it
7
Pros:

Pulizia della stanza. Gentilezza del personale. Menzione speciale per Silvana. Dolcissima!

Cons:

Mancanza di bidet, doccia con tenda, mancanza di mensole/spazi per appoggiare i propri oggetti in bagno

2025-08-16 • via Nuitee
A
Alessandra • couple • it
7
2025-08-16 • via Nuitee
F
Francesco • couple • it
10
2025-08-16 • via Nuitee
S
Sartori • family_with_children • it
10
Perfetto
Pros:

Personale gentilissimo dal check in alla colazione. Il giorno del check out abbiamo lasciato i bagagli in reception e ci è stato offerto di farci una doccia al rientro nei bagni della spa. Camera grande con letto king size comodissimo. Colazione molto varia e brioches/dolci buonissimi. Posizione super centrale.

Cons:

Moquette nelle camere e nella nostra non c era il bidet

2025-08-15 • via Nuitee
M
Mark • family_with_children • de
8
2025-08-15 • via Nuitee
P
Paola • couple • it
5
Pros:

Ottima posizione centrale.

Cons:

Camera un po’ polverosa e arredamento che andrebbe un po’ aggiornato visto che si tratta di un quattro stelle.

2025-08-14 • via Nuitee
A
aza1998 • family_with_children • it
8
Hotel Cristallo
Pros:

Posizione cordialità flessibilità oraria per il check in and out parcheggio comodo alla struttura

Cons:

Struttura datata camera piccola, bagno invivibile non da 4 stelle, colazione con prodotti solo confezionati e non freschi se non per alcune eccezioni

2025-08-14 • via Nuitee
F
francoise • family_with_children • fr
8
Pros:

Le calme et le service

2025-08-12 • via Nuitee
S
stefania • family_with_children • it
8
2025-08-12 • via Nuitee
D
Diego • family_with_children • it
8
Consigliato!
Pros:

Tutto bello

Cons:

Nulla

2025-08-08 • via Nuitee
B
BARBARA • couple • it
7
2025-08-08 • via Nuitee
R
Riccardo • solo_traveller • it
10
Ottimo trattamento in generale, gentilezza imbarazzante, camere accoglienti nella loro semplicità e calore. Ci tornerò s
Pros:

Gentilezza del personale, buona colazione e posizione stratosferica!!

Cons:

Nulla, tutto perfetto

2025-08-04 • via Nuitee
T
Tagliente • family_with_children • it
9
2025-07-26 • via Nuitee
S
Stocker • solo_traveller • ch
8
2025-07-25 • via Nuitee
M
Montesanti • extended_group • it
8
2025-07-25 • via Nuitee
T
Tove Karin • couple • no
9
Kommer gjerne igjen.
Pros:

Koselig og hjelpsomt personal
Parkering tilgjengelig gratis
Spiste på en koselig restaurant bare noen minutter fra hotellet, kjempegodt.

2025-07-24 • via Nuitee
R
Roberto • family_with_children • it
6
2025-07-23 • via Nuitee
A
Antonino • extended_group • it
10
Pros:

Ottimo rapporto qualità prezzo

2025-07-23 • via Nuitee
• solo_traveller • it
4
2025-07-23 • via Nuitee