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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Facilities for disabled guests
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Non-smoking throughout
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Wheelchair accessible
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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CCTV outside property
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Process in place to check health of guests
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Japanese garden
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Covered parking
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Garage
Review Highlights
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Property Description
Convenient Location
Situated in close proximity to Wonderfood Museum and Penang Botanic Gardens, Yan Hotel offers easy access to popular attractions.
Comfortable Rooms
Each air-conditioned room at Yan Hotel is equipped with free WiFi, a private bathroom, and amenities like a safety deposit box. Some rooms also feature a balcony or city views.
Friendly Staff
The multilingual staff at the 24-hour front desk speak English, Malay, and Chinese, ensuring a warm and welcoming stay for all guests.
To experience a comfortable and convenient stay at Yan Hotel, book now!
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for free when using an existing bed.
People no matter the age stay for MYR 30 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The hotel is located near several hawker centres, malls and a bus station in walking distance.
I had the room with a balcony on 5th floor. Good sized room. It was clean and you havea good view of the area.
I saw several mold spots in the area. I think there was a leakage.
No water in the room, however you can go to the 1st floor to get water. I was able to get water on the 1st day. The rest of the time i was unable to get water due to renovations on the 1st floor.
Luckily there were some stores in the area to get your water.
Staff could be friendlier. I don't need them to act like we're friends, but be more welcoming and a smile never killed anyone.
Nice location where I can look for foods and shops around Penang, walking distance to bus terminal and nice food location. Room is clean, cozy. Toilet are clean, wifi is working.
Limited car park space where first come first serve, espcially during renovation period. The receptionist area smaller than I thought, thus will be crowded if everyone is gather at the area for registration or check out.
I like the Location & Cleanliness
Construction
The water shower pressure so good
Nothing
No basic amenities such as toothbrush, toothpaste. They didn't provide drinking water and if we request the charges of per bottle rm2. Room quite small and expectations for window room disappointed me
Week Wifi. Most hotels at this rate would provide 2 complementry bottles of water but not YAN Hotel. Can only see TV Malaysia in Malay language. The Chinese TV show, muteI. I spent 4 nights and never once did the hotel make the bed.
The location is good.
The bed mattress not so clean. I have sensitive skin and make my skin itchy.
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