Arkana Motor Inn & Terrace Apartments

Hotels
•
Golden Chain Motels
8.6 (2042 reviews)
201 Commercial Street East , Mount Gambier , au

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Cleanliness issues
Maintenance issues

Categories

Cleanliness
7.35
Multiple reviews highlighted issues with cleanliness, including dirty facilities and unclean rooms.
Service
9.35
The staff were noted to be friendly and helpful, although there were some service delays.
Location
9.35
Good location with convenient access, praised across multiple reviews.
Room Quality
7.85
Some rooms were comfortable but others had significant issues indicated, such as broken items.
Amenities
8.35
Amenities were present but reviews indicated a need for improvement in some aspects.
Value for Money
8.85
While some found the rates high for the conditions, others felt it was acceptable for a short stay.
Food and Beverage
8.85
No specific mentions made, presumed average for the hotel tier.
Overall Experience
8.85
Mixed reviews overall, with some positive feedback overshadowed by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:35

Property Description

Convenient Location and Amenities
Arkana Motor Inn & Terrace Apartments, located just a 2-minute drive from Mount Gambier town centre, offers free Wi-Fi, air-conditioned rooms, and an indoor heated pool with spa.

Comfortable Accommodation
All rooms and apartments at Arkana Motel & Apartments feature satellite TV, electric blankets, tea/coffee making facilities, and a minibar for a cozy stay.

Relaxing Outdoor Spaces
Guests can enjoy the large gardens with a barbecue area and outdoor seating, perfect for unwinding after a day of exploring. Don't miss the chance to experience the beauty of Mount Gambier’s Blue Lake just a short drive away.

Book your stay at Arkana Motor Inn & Terrace Apartments for a relaxing and convenient experience in Mount Gambier.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MGB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2042 reviews
Cleanliness: 7.35
Service: 9.35
Location: 9.35
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 8.85
M
Mary • family_with_children • au
10
2026-07-04 • via Nuitee
Y
Yahuan • couple • au
10
2026-07-03 • via Nuitee
V
Venugopal • couple • au
8
Staff was very helpful and accomodating.
Pros:

Very clean room

2026-06-29 • via Nuitee
N
Nanette • solo_traveller • au
10
2026-06-27 • via Nuitee
Z
Zachary • solo_traveller • au
10
2026-06-24 • via Nuitee
C
Carton • family_with_children • au
8
2026-06-21 • via Nuitee
S
Suzy • solo_traveller • au
10
2026-06-20 • via Nuitee
T
Tim • solo_traveller • au
10
very nice queit place to stay
Pros:

nice place to stay

Cons:

was all gd

2026-06-19 • via Nuitee
D
Daisy • couple • au
7
Clean easy overnight stay
Pros:

Clean and good parking

Cons:

Bed was a little saggy and the room was a bit cool but had extra pillows and blankets which was good.

2026-06-17 • via Nuitee
J
Julie • extended_group • au
8
2026-06-12 • via Nuitee
M
Martyn • solo_traveller • au
10
Pros:

Great professional service and very friendly. First class facilities. Highly recommended.

2026-06-11 • via Nuitee
C
Chris • extended_group • au
6
2026-06-10 • via Nuitee
Q
Quynh Lien • family_with_children • au
8
2026-06-08 • via Nuitee
S
Sarah • solo_traveller • au
10
Pros:

Friendly staff, great location, heated pool and the apartment we stayed in had a spa

2026-06-07 • via Nuitee
M
Martyn • solo_traveller • au
10
Pros:

Very warm, cosy and homely feel in this marvellous facility. Can highly recommend it to travellers. Beautifully presented unit. Very clean and fresh.

2026-06-07 • via Nuitee
S
Susan • solo_traveller • au
8
2026-06-06 • via Nuitee
J
Jodi • solo_traveller • au
9
Pros:

Easy check-in & check-out process.
Spacious room and parking spot.
Comfortable beds & plenty of room on couches, around table to sit at.

Cons:

Only a small thing...Water pressure in shower could have been a bit harder.

2026-06-04 • via Nuitee
W
WARWICK • solo_traveller • au
9
Mt Gambier stay
Pros:

Manager put us in a 2 bedroom apartment rather than the two separate motels rooms we booked as he could not get the door key to work on one of the rooms.

Cons:

As we didn't book an apartment we didn't know if we were ripped off or not. He charged us two times the $420 each we had booked for. It just seemed that the total we paid of $840 for 3 nights was a little excessive....but we were not shown a scale of charges for the apartments?

2026-05-21 • via Nuitee
R
Roger • couple • au
6
Pros:

It was okay

Cons:

There was no-one at reception so I had to chase up someone (perhaps they were temps) however after I got my key and settled in, I need some assistance and again there was no-one about.

2026-05-21 • via Nuitee
A
Alison • couple • au
10
Perfect place to rest your head or stay in Mount Gambier
Pros:

Very clean room, great owners that were kind and friendly. Lots of clean towels and a heated pool to use.
Bed was extremely comfortable!
TV worked perfect.
Centrally located and great parking

I’m definitely going to rebook and stay here again in a couple of months time.

You won’t regret staying here! A+

Cons:

Nothing to complain about

2026-05-20 • via Nuitee