Arkana Motor Inn & Terrace Apartments

Hotels
•
Golden Chain Motels
8.6 (1918 reviews)
201 Commercial Street East , Mount Gambier , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Cleanliness issues
Maintenance issues

Categories

Cleanliness
7.35
Multiple reviews highlighted issues with cleanliness, including dirty facilities and unclean rooms.
Service
9.35
The staff were noted to be friendly and helpful, although there were some service delays.
Location
9.35
Good location with convenient access, praised across multiple reviews.
Room Quality
7.85
Some rooms were comfortable but others had significant issues indicated, such as broken items.
Amenities
8.35
Amenities were present but reviews indicated a need for improvement in some aspects.
Value for Money
8.85
While some found the rates high for the conditions, others felt it was acceptable for a short stay.
Food and Beverage
8.85
No specific mentions made, presumed average for the hotel tier.
Overall Experience
8.85
Mixed reviews overall, with some positive feedback overshadowed by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:35

Property Description

Convenient Location and Amenities
Arkana Motor Inn & Terrace Apartments, located just a 2-minute drive from Mount Gambier town centre, offers free Wi-Fi, air-conditioned rooms, and an indoor heated pool with spa.

Comfortable Accommodation
All rooms and apartments at Arkana Motel & Apartments feature satellite TV, electric blankets, tea/coffee making facilities, and a minibar for a cozy stay.

Relaxing Outdoor Spaces
Guests can enjoy the large gardens with a barbecue area and outdoor seating, perfect for unwinding after a day of exploring. Don't miss the chance to experience the beauty of Mount Gambier’s Blue Lake just a short drive away.

Book your stay at Arkana Motor Inn & Terrace Apartments for a relaxing and convenient experience in Mount Gambier.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MGB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1918 reviews
Cleanliness: 7.35
Service: 9.35
Location: 9.35
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 8.85
Overall Experience: 8.85
K
Kerrie • couple • au
8
2026-03-21 • via Nuitee
M
Mark • family_with_children • au
1
Pros:

Nothing was blood ob the sheet blankets and my miss is a clearer and she left the motel because it was so dirty she left me their for the night and it seems it not being clean right

Cons:

Everything

2026-03-21 • via Nuitee
A
ANTONY • couple • au
7
I’d definitely stay here again. Room attendants were very helpful and the room and bathroom were spotless
Pros:

Quieter end of town. Easy access with dual street frontage.

Cons:

Mattress probably needs replacing; was a hump in middle and distinct sag on both sides

2026-03-20 • via Nuitee
M
Michelle • family_with_children • au
9
2026-03-19 • via Nuitee
M
Mark • family_with_children • au
9
Pros:

The man at reception was very friendly and helpful

2026-03-17 • via Nuitee
B
Bridger • couple • au
8
Comfortable nice.
Pros:

The location was very good. Pub for food 200 m down road. Quick to highway. 24 hour petrol station short drive.

Cons:

Price for clean room was good. Bathroom just a little small. But nice. Rubble driveway was a little noisy. That about it

2026-03-17 • via Nuitee
R
Robinson • family_with_children • au
7
2026-03-13 • via Nuitee
R
Robinson • family_with_children • au
7
Pros:

We some how got upgraded

2026-03-13 • via Nuitee
P
Prasanth Shobinathan • family_with_children • au
8
2026-03-12 • via Nuitee
D
Diane • couple • au
9
2026-03-12 • via Nuitee
S
Steve • solo_traveller • us
8
2026-03-11 • via Nuitee
G
Greg • couple • au
8
2026-03-10 • via Nuitee
S
Sundar • family_with_children • au
9
2026-03-10 • via Nuitee
H
Hazel • family_with_children • gb
6
Pros:

Reasonably comfortable. Beds were clean and towels etc. The apartment was a good size with twi bedrooms. Kettle, toaster and enough cutlery and crockery etc.
Pool available but we never used it.
Convenient for shopping area to buy food etc.had washing machine and dryer in the bathroom which was useful

Cons:

Could of been cleaner. Behind the bedside tables was a couple of inches of dust. The bathroom on the surface looked clean but was grubby in places.
Second bedroom only had one light working above the bed. Had to use one of the lamps out of the other room

2026-03-10 • via Nuitee
V
Vernice Lee • family_with_children • au
8
Pros:

Great location and the pool was greatly appreciated by the kids!

Cons:

The cleanliness of the room wasn't great... Mould on the windows and the shower needed a good scrub

2026-03-09 • via Nuitee
K
Kat • family_with_children • au
4
Bathroom was full of mould and not very clean. Toilet was also unkept.
Pros:

Location was good.

Cons:

Shower was full of mould.

2026-03-09 • via Nuitee
G
g • family_with_children • au
10
2026-03-09 • via Nuitee
S
Simon • family_with_children • au
7
2026-03-08 • via Nuitee
V
vicki • family_with_children • au
1
Pros:

Size of room

Cons:

Booking was not as booked..paid for full kitchen facilities got microwave..bathroom and kitchen sink were filthy .. arrived after 1pm left 8am and was booked 3 nights

2026-03-06 • via Nuitee
G
George • couple • ca
4
Do not recommend.
Pros:

Booked 2 nights in Terrace Apartments, stayed only 1. That says it all.

Cons:

N/A

2026-03-06 • via Nuitee