abba Presidente Suites Santiago

Hotels
8.4 (2080 reviews)
Luis Thayer Ojeda 383 , Santiago , CL
+56 2 2630 0000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Excellent central location
Very friendly and attentive staff
Quiet, restful environment
Comfortable beds
Daily cleaning / generally clean rooms
Heated pool
Cons:
Unreliable Wi‑Fi
Some rooms are dated or small; maintenance issues (windows, doors, locks)
Breakfast sometimes charged / not included despite booking
Mold or hygiene issues in some bathrooms and carpet smells
No smart TVs and basic toiletries not always provided
Pool area / some facilities reported as poorly maintained by some guests

Categories

Cleanliness
7.8
Many guests describe rooms as clean and comfortable, but multiple reports note issues: mold in bathroom ceiling, carpet with bad odor, and occasional poor maintenance of pool and bathroom areas.
Service
10
Service is consistently praised across reviews — staff are repeatedly described as very attentive, friendly and helpful (assisted with late check-in, attentive reception), supporting a top score.
Location
10
Location is a clear strength in many reviews: central, close to the metro/station and convenient for walking; also noted as a quiet sector despite central setting.
Room Quality
7.2
Mixed feedback: beds are often described as comfortable, but rooms are sometimes small or dated, with issues such as windows that don’t close, doors/locks failing, and decor/installation wear.
Amenities
6.8
Amenities receive mixed-to-negative comments: a heated pool is appreciated, but frequent complaints about Wi‑Fi not working, lack of smart TVs, missing basic toiletries and some poor maintenance lower the score.
Value for Money
6.5
Several guests felt the price did not match the condition of the hotel: unexpected charges for breakfast, perceived high rates for small/older rooms, and general mismatch of price vs. quality.
Food and Beverage
8.9
Breakfast is generally described as good and available, though repetitive for some guests and with isolated comments about poor coffee; overall F&B is positive but not flawless.
Overall Experience
10
Overall sentiment trends positive: guests frequently highlight tranquility, restful stays, and very helpful staff and location. Noted facility shortcomings affect some stays, but overall experience reported as excellent by many reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Convenient Location and Amenities

Situated in Providencia's bustling commercial center, Apart Hotel Presidente Suites is just a stone's throw away from Tobalaba metro station. Guests can enjoy complimentary WiFi and breakfast during their stay.

Comfortable Accommodation

Experience a peaceful stay in the well-appointed rooms at Apart Presidente Suites Santiago, each equipped with a private bathroom and cable TV. For added convenience, opt for the suites or superior rooms with kitchen facilities.

Easy Access to Attractions

Ideally located, the Apart Hotel is within proximity to key attractions such as Viña del Mar and Arturo Merino Benitez airport. With the city's central bus station a short distance away, guests can explore with ease. Secure complimentary private parking is available on-site.

Book your stay at Apart Hotel Presidente Suites for a memorable and convenient experience in Santiago!

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

Please note that our pool will not be heated between the dates of December 1st and March 15th each year. The rest of the year it will be heated. When booking more than 3 rooms, different policies and conditions apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

8.4
Based on 2080 reviews
Cleanliness: 7.8
Service: 10
Location: 10
Room Quality: 7.2
Amenities: 6.8
Value for Money: 6.5
Food and Beverage: 8.9
Overall Experience: 10
A
alessandro • family_with_children • br
5
2026-10-30 • via Nuitee
A
Ana Cristina • extended_group • cl
10
Es un lugar acogedor , donde realmente se puede descansar .
Pros:

Lo que mas valoro en el Hotel Abba, es su tranquilidad y el control en los ruidos. A pesar de estar ubicado en un lugar céntrico, se logra descansar.

2026-10-29 • via Nuitee
R
Roberto • extended_group • cl
8
2026-10-27 • via Nuitee
J
Javiera Neira Caro • solo_traveller • cl
10
EXCELENTE
Pros:

TODO

2026-10-27 • via Nuitee
C
Carlos • solo_traveller • pe
10
muy bueno
Pros:

La comodidad y ubicacion , limpieza y buen desayuno

Cons:

el internet se corto apenas deje la habitacion y tuve que conectarme en recepcion

2026-10-26 • via Nuitee
T
Taciana • solo_traveller • br
10
2026-10-25 • via Nuitee
A
Aunis Elian • solo_traveller • pe
9
2026-10-24 • via Nuitee
M
MARIA ROSILENE • couple • br
10
Excelente!!!
Pros:

Tudo perfeito, localização, os funcionários muito atenciosos, educados e prestativos, limpeza diária impecável, café da manhã muito bom, Check-in feito de madrugada, sem nenhum problema, aviso de solicitar lanche com antecedência, caso fossemos sair cedo para passeios.

Cons:

Não tenho nada a reclamar

2026-10-23 • via Nuitee
O
Obando • solo_traveller • cl
4
2026-10-22 • via Nuitee
J
Javiera • couple • cl
7
Pros:

Cuenta con muy buena ubicación, buena atención de personal, cómodo y limpio.

Cons:

No cuentan con televisores smart TV, lo cual resta a la buena experiencia de estadía, no entregan insumos básicos de estadía como pasta de dientes, shampoo, acondicionador, sólo contaba con jabón.

2026-10-21 • via Nuitee
C
Claudia • family_with_children • cl
10
2026-10-21 • via Nuitee
R
Ronei Renato • couple • br
8
2026-10-20 • via Nuitee
A
Alexia Millena • couple • br
4
Não vale a pena pelo preço, a menos que você só esteja procurando uma boa localização.
Pros:

A cama era muito boa e os funcionários simpáticos. A localização também era ótima.

Cons:

Além de as instalações serem um pouco velhas, o wifi não funcionava de jeito nenhum e o banheiro e a área da piscina eram mal cuidados e um pouco sujos.

2026-10-20 • via Nuitee
C
Cheryl • family_with_children • pa
10
2026-10-20 • via Nuitee
V
Victor • couple • cl
8
Pros:

La ubicación, a unos minutos de la estación de metro y el sector es tranquilo.

2026-10-20 • via Nuitee
P
Paula • family_with_children • cl
9
Pros:

El personal muy amable y todo limpio y confortable

Cons:

Que en la pág de booking decía con desayuno incluido (de hecho, filtre por desayuno y estacionamiento) y cuando llegue al hotel me lo cobraron aparte… MAL

2026-10-20 • via Nuitee
E
Exequiel • couple • cl
8
Bueno
Cons:

El tv cable

2026-10-20 • via Nuitee
P
Pedro • couple • cl
9
2026-10-19 • via Nuitee
M
Manuela • solo_traveller • ar
9
2026-10-19 • via Nuitee
F
Francisco Javier • couple • cl
10
Tranquila
Pros:

La piscina.

Cons:

Estaba una ventana quebrada. Pero no hubo problema.

2026-10-19 • via Nuitee