Turnberry Boutique Hotel

Hotels
8.4 (386 reviews)
130 St. John Street , Oudtshoorn , za

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Nightclub
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Central location
Cons:
Cleanliness issues
Defective amenities
Room size

Categories

Cleanliness
6.85
Multiple reviews noted the floors and rooms were dirty, impacting the overall cleanliness.
Service
9.35
Guests reported friendly and helpful staff, contributing positively to service quality.
Location
9.35
Central location referenced positively in multiple reviews.
Room Quality
7.35
Issues with air conditioning and room size mentioned, affecting the room quality score.
Amenities
7.85
Some amenities like the refrigerator were reported as faulty, impacting the overall score.
Value for Money
8.35
Guests perceived value for money based on pleasant experiences but noted shortcomings.
Food and Beverage
9.35
Numerous guests enjoyed the breakfast, which positively affected this category.
Overall Experience
8.75
Positive experiences balanced out by notable issues, leading to a mixed overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:03

Property Description

Luxurious Accommodation
Experience elegance and comfort in the heart of Oudtshoorn at our smart hotel. Our rooms provide a stylish retreat during your visit to Klein Karoo and the Western Cape.

Outdoor Relaxation
Unwind under the warm sunshine on our charming patio with a cocktail in hand. Take a refreshing dip in the outdoor swimming pool or indulge in the Traditional South African Braai Experience with a group of friends.

Explore the Surroundings
Embark on a journey through the stunning countryside, with the majestic Swartberg Mountains in the backdrop. Dive into the town's rich history as the former hub of the ostrich feather industry.

Book now to elevate your stay at our exquisite hotel.

Important information:

Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: GRJ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for ZAR 90 per person per night when using an existing bed.
    Children from 4 years old to 11 years old stay for ZAR 85 per person per night when using an available extra bed.
    Children from 12 years old to 16 years old stay for ZAR 185 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 386 reviews
Cleanliness: 6.85
Service: 9.35
Location: 9.35
Room Quality: 7.35
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 9.35
Overall Experience: 8.75
A
Alex • solo_traveller • gb
7
2026-05-11 • via Nuitee
M
MATTHEW • couple • za
5
Pros:

Breakfast were excellent

Cons:

The small, cracky plank floor was not expected

2026-05-07 • via Nuitee
C
Carol • extended_group • za
7
It actually was very uncomfortable.
Pros:

The breakfast was cold because while eating my cereal the waiter brought out the main course. It was cold when I eat it.

Cons:

I did not like the fact that I was on the 2nd floor. Nobody asked me where I wanted to be checked in. I am 55 and have a back problem. The room was too small for three people.

2026-05-06 • via Nuitee
A
Andre • couple • za
7
2026-05-04 • via Nuitee
L
Louwskitter • solo_traveller • za
8
Pros:

Friendliness of all the staff I encountered. Swift response to help me..

Cons:

Some mould on ceiling of the bathroom.

2026-05-04 • via Nuitee
S
Siphiwe • couple • za
7
enjoyed
Pros:

it was nice

Cons:

aircon was not working

2026-05-04 • via Nuitee
C
cikiswa • solo_traveller • za
10
2026-05-03 • via Nuitee
R
Rowan2627 • solo_traveller • za
10
Pros:

The room was clean and comfortable, the staff welcoming and helpful, and the atmosphere calm and relaxing. The location was convenient, and check‑in was straightforward, which made our overnight stay pleasant overall

Cons:

We arrived late and unfortunately found that there was not enough parking space available. The hotel had already parked other visitors inside, which meant we had to leave our car behind theirs. This made it impossible for us to sleep in, as we had to wake up early to move our car so as not to inconvenience other guests. While the stay itself was fine, the parking situation was very inconvenient.

2026-05-03 • via Nuitee
J
Julius • family_with_children • za
4
I was disappointed in the facilities; definitely was not 4 star hotel. The staff was very helpful.
Pros:

Breakfast was good.

Cons:

The place was not 4 stars as advertised. The rooms were in bad condition and carpets looked as if it was never vacuumed.

2026-05-03 • via Nuitee
L
Luwayne • solo_traveller • za
8
Pros:

Buffet Breakfast and the kitchen staff were very friendly.

2026-04-23 • via Nuitee
S
Siyabonga • solo_traveller • za
8
2026-04-21 • via Nuitee
C
Collins Murima • solo_traveller • za
9
2026-04-19 • via Nuitee
D
Dave • couple • za
2
A Shadow of Bygone Days
Pros:

Central location

Cons:

I booked dinner at the restaurant by phone only to discover that the so-called restaurant was in fact a breakfast room and we had been booked at a restaurant "just round the corner" some 500m away. Hotel reception staff were "disinterested". The barman was untrained. He had to go back to the main hotel 3 times for ice, unflavoured tonic and lemon for our G & T's. Ran out of beer glasses. No wonder it took 20 minutes to serve us. The bedroom was tiny. It barely took the queen double bed. The single lady serving in the breakfast room battled bravely to cope. (Understaffed.) Ran out of butter and waited 5 minutes for fresh supply from the main hotel.
"Faulty Towers" without the humour.

2026-04-17 • via Nuitee
T
Tania • solo_traveller • za
8
2026-04-16 • via Nuitee
F
Flip • couple • za
8
Good stay
Pros:

Perfect location, lovely airconditioning

Cons:

The hotel interior is being neglectes. Bathroom/shower in room needs deep cleaning. You can get better for much cheaper.

2026-04-09 • via Nuitee
P
Paulo Tito • couple • pt
8
Cons:

Pequeno-almoço muito fraquinho

2026-04-08 • via Nuitee
V
Volker • couple • de
9
2026-04-08 • via Nuitee
S
Sandra • couple • nz
8
Enjoyed our stay here
Pros:

The pub!

2026-04-08 • via Nuitee
A
Anna-Marie • extended_group • za
8
2026-04-06 • via Nuitee
T
Timothy • extended_group • za
7
Great service and location
2026-04-05 • via Nuitee