Hotel Cestelli

Hotels
8.7 (658 reviews)
Borgo SS. Apostoli 25 , Florence , IT

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Helpful and friendly staff
Cons:
Lack of fridge
Some noise from outside

Categories

Cleanliness
8.35
Multiple mentions of clean facilities, though some shared bathrooms noted potential for cleanliness issues.
Service
9.15
Many reviews highlighted warm and helpful staff, indicating excellent service.
Location
9.15
Location is consistently praised for its convenience and proximity to attractions.
Room Quality
8.65
Rooms are described as nice, though some noted issues like the size of beds and lack of amenities.
Amenities
8.15
Some amenities like a fridge were noted as missing, affecting the score.
Value for Money
8.65
Overall good value noted, but expectations of included breakfast were mentioned.
Food and Beverage
8.65
No specific mentions, assumed to be standard quality for this hotel tier.
Overall Experience
8.85
Overall positive experiences emphasized across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:09

Property Description

Central Location
Hotel Cestelli is conveniently located in the heart of Florence, just steps away from iconic landmarks such as the Old Bridge and Piazza della Signoria square. Staying with us means immersing yourself in the vibrant atmosphere of this historic city.

Comfortable Accommodation
Whether you prefer a private or shared bathroom, our rooms at Cestelli Hotel are designed to provide a comfortable stay. Enjoy the luxury of hypoallergenic linen and unwind after a day of exploring Florence.

Convenient Amenities
Make the most of your stay with our concierge service and take advantage of discounted rates at a partner parking nearby. With Strozzi Palace and Santa Maria Novella Train Station within walking distance, Hotel Cestelli is the perfect choice for your Florence getaway.

Important information:

Please note:
Time of arrival has to be communicated.
Our standard check in time is from 2:00 pm to 8:00 pm, the reception close at 8:00 pm.
Arrivals outside these hours must be accepted by the property and arranged prior to arrival.
Also, please note a surcharge of 20 euro applies for eventual arrivals between 8:00 pm and 10:00 pm.
The latest possible check-in, even if paying a surcharge, is 10:00 pm. Not arriving by 8:00 pm without any notice, it is considered -no show-.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: FLR

Location

Guest Reviews

8.7
Based on 658 reviews
Cleanliness: 8.35
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.65
Overall Experience: 8.85
M
Morgan • solo_traveller • gb
8
2026-09-19 • via Nuitee
J
Jordan • solo_traveller • gb
10
Amazing hotel and even better hosts.
Pros:

The hosts where extremely helpful and welcoming and the room was spacious and clean.

Cons:

Nothing, I liked it all.

2026-09-17 • via Nuitee
D
Danelle • solo_traveller • au
10
Great location
Pros:

Wonderful hosts. Clean and comfortable room. Amazing location. Room felt very safe and secure. Double glazing on windows. Elevator.

2026-09-14 • via Nuitee
C
Cerys • solo_traveller • gb
10
Pros:

Everything here is perfect. The location is amazing, the hotel is beautiful and the owners are super friendly and helpful. The shared bathroom was absolutely not an issue, it honestly feels like they clean it in-between each use and there was never any waiting needed. Again, the location is so perfect for a few days in Florence and it felt so nice to be somewhere more local and boutique. There was no aircon but the building was relatively cool and they provided a fan which worked well. I'd 100% recommend this hotel and can't wait to go back!

2026-09-13 • via Nuitee
A
Adeline • couple • fr
10
​Bilan : entièrement satisfait. Merci chaleureusement à nos hôtes.
Pros:

Je donne 5 étoiles à cet établissement car il remplit parfaitement son contrat pour un hôtel 1 étoile, avec un supplément d'âme historique. Lors de nos deux nuits passées sur place, l'essentiel a été assuré avec brio :
​Confort et Propreté : Un lit confortable dans une chambre impeccable.
​Sanitaires partagés : La salle d'eau est commune, mais constamment nettoyée et irréprochable. Nous n'avons subi aucune attente.
​Un lieu chargé d'histoire : Le bâtiment est un palais du XIIe siècle, ancien atelier de la famille Médicis au XVIe siècle. Le mobilier d'époque et les sols d'origine donnent un cachet fou à cet appartement florentin. Certains diront vétuste, j'y vois une âme.
​Équipements : Le Wi-Fi est lent mais suffisant pour Netflix. À noter : pas de climatisation, ce qui reste parfaitement cohérent avec le standing.
​Emplacement stratégique : Le véritable atout. Dans le meilleur quartier de Florence, à 15 min de la gare.
​Service client : Des hôtes arrangeants et gentils qui ont gardé nos bagages après le check-out.

(Une note pour les voyageurs insatisfaits des prestations : n'oubliez pas que pour exiger un standing supérieur dans ce quartier emblématique et central de Florence, il y a un tout autre prix à payer. Le rapport emplacement/prix ici est excellent).

2026-09-12 • via Nuitee
M
Moolman • solo_traveller • pt
10
Excelente!!! Maravilloso!!!
Pros:

Me encantó!!! Todo muy pero muy limpio, la ubicación no podía ser mejor, está en pleno centro y todas las atracciones las conocí caminando, el hotel está justo al lado del Puente Vecchio … Los anfitriones súper especiales… Sin duda volveré

2026-09-12 • via Nuitee
S
Stefanie • solo_traveller • ch
9
Grossartige Wahl für Florenz
Pros:

Sehr nahe am Fluss und den Uffizien, Altstadt. Liebevoll eingerichtet, sehr freundliche Besitzer. Ich hatte noch ein Bügeleisen benötigt, wir haben sofort eine Lösung gefunden.
Nachts kann es schon etwas laut sein (es ist nun mal direkt im Touristenbereich) aber mit geschlossenen Fenstern + Läden war es leise und schön dunkel.

Cons:

Aufzug ist gut für‘s Gepäck, aber einen Kinderwagen sollte man nicht hoch bringen wollen…. Für alles andere kann man die eine Etage auch gut laufen.
Duftkerzen (persönlicher Geschmack).

2026-09-11 • via Nuitee
D
Dante • solo_traveller • pe
9
Excellent location with nice hosts and clean spaces
Pros:

It was super clean and close to everywhere

Cons:

Wifi didn’t work so well

2026-09-09 • via Nuitee
C
Christopher • solo_traveller • us
10
Good atmosphere and location, wonderful staff. Thanks!
Pros:

The team was great and welcoming. Alessio booked me an early morning taxi for the day of my checkout and they left me a hand-written note confirming the taxi timing. I enjoyed the space and the location, which was central and had old world charm like I hoped. Very positive experience and great value. Would stay again.

2026-09-08 • via Nuitee
K
Kaylene • solo_traveller • nz
10
Pros:

The hosts were some of the most welcoming that I've ever encountered, so friendly and so helpful. The spaces were beautifully decorated, in a way that made it very clear that the hosts have a lot of love and care for the property. I was a bit anxious about the heat after reading that there was no air conditioning, but the fan provided in the room was high-powered and kept me comfortable, even in the August heat. Will definitely stay here again next time I'm in Florence.

2026-09-03 • via Nuitee
G
gilles • solo_traveller • fr
5
Cons:

Pas de climatisation...juste petit ventilateur..trop chaud

2026-09-03 • via Nuitee
M
minami • solo_traveller • jp
7
Pros:

日本人の方が運営されていて、日本語が通じる安心感
立地がすごく良かったです。

2026-08-31 • via Nuitee
P
Pernilla • family_with_children • se
7
Helt ok men inte mer.
Pros:

Det låg väldigt centralt. Det var rymligt

Cons:

Att det inte fanns ac. Var väldigt varmt när vi var där och det var mycket trafik utanför under natten.
Jag skar mig djupt på en metallbit på badrumsfönstret och när jag visade ägaren det så erbjöds ingenting, inte ens plåster!

2026-08-26 • via Nuitee
M
Meyer • solo_traveller • de
7
Pros:

Nette Vermieter. Die Lage!

2026-08-23 • via Nuitee
A
Alejandro • couple • es
9
Recomendable
Pros:

Personal que gestiona el alojamiento con sus recomendaciones y atención, la habitación, céntrico aunque zona sin bullicio por la noche.

2026-08-18 • via Nuitee
M
Mesut • couple • tr
1
2026-08-16 • via Nuitee
L
Laura • couple • be
8
Pros:

Le logement était très bien.

Cons:

On nous avait indiqué « salle de bain privative » sur la réservation, ce qui n’est pas du tout le cas, elle est partagée.
Elle est très propre, mais ce n’est pas ce à quoi nous nous attendions

2026-08-12 • via Nuitee
C
Chiranjeevi • solo_traveller • ca
8
2026-08-10 • via Nuitee
A
ana • extended_group • es
9
2026-08-09 • via Nuitee
K
Karolina • solo_traveller • se
10
Pros:

Familjärt och super vänliga människor. Jag ska boka detta hotell igen. Nära Doumo, 5 min promenad.

2026-08-07 • via Nuitee