Hotel Cestelli

Hotels
8.7 (658 reviews)
Borgo SS. Apostoli 25 , Florence , IT

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Helpful and friendly staff
Cons:
Lack of fridge
Some noise from outside

Categories

Cleanliness
8.35
Multiple mentions of clean facilities, though some shared bathrooms noted potential for cleanliness issues.
Service
9.15
Many reviews highlighted warm and helpful staff, indicating excellent service.
Location
9.15
Location is consistently praised for its convenience and proximity to attractions.
Room Quality
8.65
Rooms are described as nice, though some noted issues like the size of beds and lack of amenities.
Amenities
8.15
Some amenities like a fridge were noted as missing, affecting the score.
Value for Money
8.65
Overall good value noted, but expectations of included breakfast were mentioned.
Food and Beverage
8.65
No specific mentions, assumed to be standard quality for this hotel tier.
Overall Experience
8.85
Overall positive experiences emphasized across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:09

Property Description

Central Location
Hotel Cestelli is conveniently located in the heart of Florence, just steps away from iconic landmarks such as the Old Bridge and Piazza della Signoria square. Staying with us means immersing yourself in the vibrant atmosphere of this historic city.

Comfortable Accommodation
Whether you prefer a private or shared bathroom, our rooms at Cestelli Hotel are designed to provide a comfortable stay. Enjoy the luxury of hypoallergenic linen and unwind after a day of exploring Florence.

Convenient Amenities
Make the most of your stay with our concierge service and take advantage of discounted rates at a partner parking nearby. With Strozzi Palace and Santa Maria Novella Train Station within walking distance, Hotel Cestelli is the perfect choice for your Florence getaway.

Important information:

Please note:
Time of arrival has to be communicated.
Our standard check in time is from 2:00 pm to 8:00 pm, the reception close at 8:00 pm.
Arrivals outside these hours must be accepted by the property and arranged prior to arrival.
Also, please note a surcharge of 20 euro applies for eventual arrivals between 8:00 pm and 10:00 pm.
The latest possible check-in, even if paying a surcharge, is 10:00 pm. Not arriving by 8:00 pm without any notice, it is considered -no show-.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: FLR

Location

Guest Reviews

8.7
Based on 658 reviews
Cleanliness: 8.35
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.65
Overall Experience: 8.85
S
Sabina • couple • ch
9
Pros:

Sehr tolle Lage und sehr nette Eigentümer. Alles sehr sauber, Betten sehr bequem. Wir kommen jederzeit wieder! Für einen kurzen Aufenthalt von ein paar Tagen ist dieser Ort absolut topp!

2026-11-14 • via Nuitee
N
Nicholas MacKinnon • couple • ca
9
2026-11-13 • via Nuitee
S
Sukanlaya • family_with_children • se
8
2026-11-05 • via Nuitee
E
Erick Giovanni • solo_traveller • mx
9
2026-11-03 • via Nuitee
V
Vivian Amelie • couple • de
10
2026-11-03 • via Nuitee
L
Luís Otávio • solo_traveller • br
10
EXCELENTE CUSTO BENEFICIO. QUARTO CONFORTAVEL, EXTREMAMENTE LIMPO E BEM LOCALIZADO.
Pros:

EXCELENTE LOCALIZAÇÃO

Cons:

BANHEIRO FORA DO QUARTO

2026-11-03 • via Nuitee
D
Deborah • solo_traveller • us
8
Pros:

The room was lovely with antiques. Had small kitchen.

Cons:

The 2 floor walkup

2026-11-03 • via Nuitee
A
AKANE • solo_traveller • jp
10
2026-11-02 • via Nuitee
B
Bernard • solo_traveller • be
9
Pros:

Emplacement parfait et propreté. Gentillesse des propriétaires

2026-11-02 • via Nuitee
H
HAMID • solo_traveller • tr
9
2026-11-01 • via Nuitee
E
Evert • solo_traveller • nl
8
2026-10-26 • via Nuitee
J
Joyce • solo_traveller • ph
9
Impressive. The cleanliness is exceptional, and everything is impeccably organized.
Pros:

It was very clean and organized. The room smells good.

Cons:

Everything is perfect. Hoping that the bidet will improve.

2026-10-26 • via Nuitee
I
IRINA • couple • ua
8
2026-10-23 • via Nuitee
M
Marcelo • couple • uy
9
Pros:

La ubicación, la limpieza y la amabilidad

2026-10-22 • via Nuitee
R
Rucha • family_with_children • fr
10
I cannot wait to go back!
Pros:

I would urge everyone to stay at Hotel Cestelli, simple for Alessio and Asumi, who are exceptional hosts! They are so well-versed in Florence and Tuscany- their recommendations helped improve our experience greatly!
The property is more of a homestay, rather than a fancy hotel, which is exactly what makes it so special!
The room was tastefully decorated, and was super comfortable.
They do not have a common kitchen, but gave us a water kettle, and some glasses, and plates for the room. You really do not need a kitchen in a city like Florence!
The building has a small elevator, which is really helpful if you are carrying heavy suitcases.

2026-10-21 • via Nuitee
E
Elena Alisa • couple • de
9
Super schönes Zimmer direkt in der Altstadt.
Pros:

Sehr schönes Zimmer direkt in der Altstadt. Sehr zentral. Die Besitzer waren sehr freundlich und nett. Das Gemeinschaftsbad war immer sauber und es gab keine Probleme.

Cons:

Das Bett war ein bisschen unbequem.

2026-10-21 • via Nuitee
C
Carolina • extended_group • co
10
2026-10-21 • via Nuitee
A
Angelica • solo_traveller • cl
5
Regular
Pros:

Lo mejor es la ubicación, está cerca de todo y la limpieza es muy buena

Cons:

La habitación 1 que fue la que me entregaron está al lado del baño común y los pasajeros pasan por ahí 12 hrs pm , 04 hrs am, etc NO se logra descansar, está pésimo.

2026-10-19 • via Nuitee
A
Analia Carmen • solo_traveller • ar
10
Pros:

Excelente atención, muy amables. El baño, aunque compartido, estaba siempre limpio.

2026-10-17 • via Nuitee
M
Masanori • solo_traveller • jp
10
最高、また利用したい
Pros:

日本人の女性が経営なさっていてとても安心して泊まることができました。初めて海外旅行で不安がたくさんあったが丁寧な対応で分からないこと全て教えてくださった。

Cons:

強いて言うならホテルの場所がいいところにあるため夜少し外から声が聞こえた。ただ11時までには聞こえなくなるため、私は気にならなかった

2026-10-17 • via Nuitee