Children allowed
Pets allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Nice staff
Good location
Cozy atmosphere
Cons:
Slow restaurant service
Housekeeping issues
Confusion with billing

Categories

Cleanliness
7.89
Issues reported with housekeeping and maintenance, affecting overall cleanliness.
Service
9.86
Staff were helpful and courteous, with positive mentions about specific team members.
Location
9.9
Conveniently located near Country Club Plaza, valued by guests.
Room Quality
8.85
Rooms were generally nice, but some maintenance issues were noted.
Amenities
8.88
General amenities were satisfactory but some confusion regarding benefits.
Value for Money
8.84
Concerns regarding unexpected charges affected perceived value.
Food and Beverage
8.39
Inconsistent experiences reported, with significant wait times and errors.
Overall Experience
9.36
Mixed experiences, with highlights in service and location, but issues impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:13

Property Description

Luxurious Accommodations

Located in the heart of Country Club Plaza Shopping District, The Fontaine offers elegant guest rooms equipped with modern amenities like free Wi-Fi and 40-inch flat-screen TVs. Each room boasts hardwood floors and a luxurious walk-in shower with a rain shower head, ensuring a comfortable stay.

Top-Notch Facilities

Guests can enjoy the convenience of free shuttle service, along with self-parking and valet options. The property features a rooftop swimming pool and a well-equipped fitness centre, perfect for relaxation and staying active during your stay.

Dining with a View

Indulge in Mediterranean cuisine at the hotel's restaurant while taking in stunning city views. The solarium lounge on the top floor offers a unique dining experience, making every meal memorable.

Experience luxury and convenience at The Fontaine. Book now for an unforgettable stay.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Early Check In Fee of $35 + tax may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 2 years old to 6 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 30 per day.

Location

Guest Reviews

9
Based on 1049 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.9
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
M
Misti • couple • us
10
2026-05-30 • via Nuitee
M
Mary • couple • us
7
We enjoyed our stay at The Fontaine and felt comfortable during our visit. We would definitely stay again, especially gi
Pros:

Nice location, comfortable bed, nice shower, friendly staff, quiet

Cons:

Limited staff for valet, rooms decor is a little dated but still nice

2026-05-28 • via Nuitee
J
Jordan • couple • us
10
Wonderful
Pros:

Beautiful place . Comfortable and close to the plaza .

Cons:

Parking garage

2026-05-27 • via Nuitee
J
Jacob • couple • us
10
If you want to stay near the plaza this is the choice
Pros:

Location is great, staff is super friendly, very clean, large comfortable rooms

2026-05-26 • via Nuitee
I
Irene • solo_traveller • us
10
2026-05-26 • via Nuitee
A
Ashley • couple • us
9
2026-05-25 • via Nuitee
R
Rochelle • solo_traveller • us
1
Fraud
Pros:

Location

Cons:

Food
Staff
Room

2026-05-24 • via Nuitee
R
Robert • couple • us
7
2026-05-12 • via Nuitee
B
Billie • extended_group • us
5
LITTLE DISAPPOINTED
Pros:

BEDS ARE COMFORTABLE AND GOOD LOCATION

Cons:

THE BAR WAS CLOSED AND SO WAS THE POOL FOR CONSTRUCTION. NO ONE TOLD US WHEN WE BOOKED OR CHECKED IN

2026-05-07 • via Nuitee
J
John • solo_traveller • us
8
Great, but a bit too pricey. I'd say it's worth $150 a day max instead of the $250+.
Pros:

Alot. The people working were the best.

Cons:

The bar was closed and they didn't offer free breakfast and other amenities as listed, but the staff were still amazing overall. No complaints with them at all.

2026-04-25 • via Nuitee
P
Pamela • couple • us
5
Not bad but definitely overpriced for quality.
Cons:

There was a sewer problem our first night and there was a terrible smell

2026-04-15 • via Nuitee
J
Juan • solo_traveller • us
10
Pros:

The staff and location

Cons:

Having to validate parking every time

2026-04-13 • via Nuitee
O
Ourecky • couple • us
8
Exactly what we were looking for in a romantic weekend get away.
Pros:

The hotel was it a great location.
Everything was clean and taken care of.
The staff was very friendly.

Cons:

We called down to the get more towels 3 different times throughout the day.

2026-04-09 • via Nuitee
N
Nicholas • couple • us
10
2026-04-08 • via Nuitee
S
Sheryl • family_with_children • us
7
I would stay at the property again and highly recommend
Pros:

Friendly staff, location is great

Cons:

Car service wasn’t available, notice a few things about the property that could use updating or upgrading.

2026-04-06 • via Nuitee
D
Dionna • couple • us
8
Pros:

Relaxing

Cons:

Location

2026-03-24 • via Nuitee
G
gelenew2026 • Couples
10
Excellent
Pros:

I’d like to give Tamra at the front desk a special shout-out! From the moment I walked in, her hospitality was outstanding. I had been having a very difficult day prior to check-in, but she greeted me with a warm smile and genuine kindness that immediately lifted my mood.
Tamra went above and beyond to be helpful—far more than most people I’ve encountered. Thank you again, Tamra, for making my stay truly worthwhile. Your exceptional service made all the difference!

2026-03-23 • via Tripadvisor
A
Angela • couple • us
7
2026-03-23 • via Nuitee
R
robert • couple • us
7
Pros:

The transport service was unavailable and that is one reason we stay there. Their breakfast option is not good. Must do a better job.

2026-03-19 • via Nuitee
O
Orest • couple • ua
9
2026-03-18 • via Nuitee