Children allowed
Pets allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Nice staff
Good location
Cozy atmosphere
Cons:
Slow restaurant service
Housekeeping issues
Confusion with billing

Categories

Cleanliness
7.89
Issues reported with housekeeping and maintenance, affecting overall cleanliness.
Service
9.86
Staff were helpful and courteous, with positive mentions about specific team members.
Location
9.9
Conveniently located near Country Club Plaza, valued by guests.
Room Quality
8.85
Rooms were generally nice, but some maintenance issues were noted.
Amenities
8.88
General amenities were satisfactory but some confusion regarding benefits.
Value for Money
8.84
Concerns regarding unexpected charges affected perceived value.
Food and Beverage
8.39
Inconsistent experiences reported, with significant wait times and errors.
Overall Experience
9.36
Mixed experiences, with highlights in service and location, but issues impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:13

Property Description

Luxurious Accommodations

Located in the heart of Country Club Plaza Shopping District, The Fontaine offers elegant guest rooms equipped with modern amenities like free Wi-Fi and 40-inch flat-screen TVs. Each room boasts hardwood floors and a luxurious walk-in shower with a rain shower head, ensuring a comfortable stay.

Top-Notch Facilities

Guests can enjoy the convenience of free shuttle service, along with self-parking and valet options. The property features a rooftop swimming pool and a well-equipped fitness centre, perfect for relaxation and staying active during your stay.

Dining with a View

Indulge in Mediterranean cuisine at the hotel's restaurant while taking in stunning city views. The solarium lounge on the top floor offers a unique dining experience, making every meal memorable.

Experience luxury and convenience at The Fontaine. Book now for an unforgettable stay.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Early Check In Fee of $35 + tax may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 2 years old to 6 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 30 per day.

Location

Guest Reviews

9
Based on 1021 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.9
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
J
John • solo_traveller • us
8
Great, but a bit too pricey. I'd say it's worth $150 a day max instead of the $250+.
Pros:

Alot. The people working were the best.

Cons:

The bar was closed and they didn't offer free breakfast and other amenities as listed, but the staff were still amazing overall. No complaints with them at all.

2026-04-25 • via Nuitee
P
Pamela • couple • us
5
Not bad but definitely overpriced for quality.
Cons:

There was a sewer problem our first night and there was a terrible smell

2026-04-15 • via Nuitee
J
Juan • solo_traveller • us
10
Pros:

The staff and location

Cons:

Having to validate parking every time

2026-04-13 • via Nuitee
O
Ourecky • couple • us
8
Exactly what we were looking for in a romantic weekend get away.
Pros:

The hotel was it a great location.
Everything was clean and taken care of.
The staff was very friendly.

Cons:

We called down to the get more towels 3 different times throughout the day.

2026-04-09 • via Nuitee
N
Nicholas • couple • us
10
2026-04-08 • via Nuitee
S
Sheryl • family_with_children • us
7
I would stay at the property again and highly recommend
Pros:

Friendly staff, location is great

Cons:

Car service wasn’t available, notice a few things about the property that could use updating or upgrading.

2026-04-06 • via Nuitee
D
Dionna • couple • us
8
Pros:

Relaxing

Cons:

Location

2026-03-24 • via Nuitee
G
gelenew2026 • Couples
10
Excellent
Pros:

I’d like to give Tamra at the front desk a special shout-out! From the moment I walked in, her hospitality was outstanding. I had been having a very difficult day prior to check-in, but she greeted me with a warm smile and genuine kindness that immediately lifted my mood.
Tamra went above and beyond to be helpful—far more than most people I’ve encountered. Thank you again, Tamra, for making my stay truly worthwhile. Your exceptional service made all the difference!

2026-03-23 • via Tripadvisor
A
Angela • couple • us
7
2026-03-23 • via Nuitee
R
robert • couple • us
7
Pros:

The transport service was unavailable and that is one reason we stay there. Their breakfast option is not good. Must do a better job.

2026-03-19 • via Nuitee
O
Orest • couple • ua
9
2026-03-18 • via Nuitee
J
James • couple • us
7
Great hotel would definitely give it another chance!
Pros:

Easy to get down to plaza. Lots to do around hotel. Friendly atmosphere. Beautiful hotel. Enjoyed the restaurant with igloos.

Cons:

A/C in room didn’t work the best. Set on 68 and it was still warmer in the room. Took a long time for the shower to get hot.

2026-03-16 • via Nuitee
B
Brandon • couple • us
10
Is that with your culminating a lovely one to make my birthday an amazing experience
Pros:

I love how your property was and how great the staff was

Cons:

Nothing everything is perfect

2026-03-15 • via Nuitee
R
Rhas3 • Business • Holt, Ingham County, Michigan
10
Nice Stay
Pros:

The hotel is modern and clean, with very friendly staff. It is within walking distance of restaurants and stores. It is also walking distance to the streetcar line, which is free to use.

2026-03-12 • via Tripadvisor
B
Brown • extended_group • us
10
Wonderful
Pros:

Appreciated the choc covered strawberries in room for bday

2026-03-10 • via Nuitee
T
terrihE7368AZ • Business
10
Kindness exemplified
Pros:

After a disastrous travel day, I arrived to a smiling face and kind voice. I didn’t get a chance to check in until well after midnight, and Doniella was the warm welcome I received when I arrived. Considering that I was separated from my luggage, she gave me some recommendations on getting the essentials that I need. She also informed me that when my luggage was delivered, I would be contacted and informed that my luggage was safely in my room… And she kept her promise. She also gave me a list of restaurants that I should try before I leave Kansas City.

After venturing out to my conference, I received the call from Tashae at the front desk, informing me that my bag had been delivered, and Lakota delivered it safely to my room. I am grateful for their kindness and care for me and my things. Upon my return, I had the opportunity to meet them, as well as their colleague, Brian. We had a great conversation about great places for dessert in the city as well as other local eateries for me to experience while I was visiting.

Words can’t express how grateful I am for their kindness during my stay and I look forward to coming back to Kansas City and staying at the Fontaine again.

2026-03-09 • via Tripadvisor
D
douglassP9329NH • Family
10
A perfectly curtated experience in the Presidential Suite
Pros:

At the outset, I would like to thank the incredible staff at The Fontaine for curating a perfect experience for my wife in the Presidential Suite - thank you Tashae Tanisha Lakota Tamara Lake!!!

From booking to check out - I was informed, notified, and kept in contact with all events.

This stay was a surprise for my wife and her friends - a celebration for a successful completion of Chemo. The room was decorated with thoughtful character. What an incredible room, with view and a balcony that was impressive.

Overall, this is the level service one would expect from Presidential accommodations, but from what I heard from other guests - they were also impressive with the facilities.

Interestingly, there was a tornado warning and watch - the staff communicated the emergency, guided us to the storm shelter and kept everyone safe!

Again, thank you for the wonderful stay and a special thank you to the staff Tashae Tanisha Lakota Tamara Lake! All made this special occasion memorable.

2026-03-07 • via Tripadvisor
S
Smile • couple • us
10
2026-03-06 • via Nuitee
V
V7336PQlorit • Friends getaway
10
Great Place to Stay and Eat
Pros:

The front staff when we checked in were super helpful and kind. We ate at their restaurant and our waiter Peaches was amazing! He was efficient and hilarious and made us feel at home. One of the managers, Gawana was very kind and helped fix a small issue we had leaving us super happy and felt like they cared about our experience. Would highly recommend!

2026-03-03 • via Tripadvisor
T
Tiana • couple • us
9
Nice hotel, will stay again !
Pros:

Modern and Comfortable. The restaurant was amazing !

Cons:

The cost of parking

2026-02-26 • via Nuitee