River Bend Inn

Hotels
•
Independent
7.8 (7596 reviews)
2350 Parkway, Pigeon Forge, Tennessee, 37863 , Pigeon Forge , US
1-865-365-0400

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Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Continental breakfast
Picnic area
Elevator
Fitness facilities
ATM/banking
Golfing nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Service variability at reception

Categories

Cleanliness
6.69
Several reviews mention filthy rooms and cleanliness issues.
Service
8.66
Most staff were described as friendly and accommodating.
Location
8.7
The location was consistently praised for being near attractions.
Room Quality
7.15
Mixed reviews on comfort; some found beds hard, but many enjoyed their stay.
Amenities
7.68
Amenities like the heated pool received positive feedback, though some upgrades are needed.
Value for Money
7.64
Generally deemed good value, though some felt overpriced given cleanliness issues.
Food and Beverage
7.69
Breakfast received positive comments, but some mentioned room coffee issues.
Overall Experience
8.16
Mixed experiences, yet many enjoyed their stay and would consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:51

Property Description

Recreational Amenities

Experience the best of both worlds with our outdoor and indoor pools, along with a fully-equipped fitness center for your enjoyment.

Convenience and Comfort

Relax and unwind with complimentary Wi-Fi, continental breakfast, and essential amenities like a computer station and 24-hour front desk.

Prime Location

Located within walking distance of popular attractions like the Titanic Museum and Hatfield and McCoy Dinner Show, convenience meets comfort at River Bend Inn.

To revel in these top-notch amenities and prime location, book your stay at River Bend Inn - where comfort and convenience meet seamlessly.

Important information:

  • Pool access available from 11:00 AM to 10:00 PM.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Social distancing measures are in place

See all policies

Location

Guest Reviews

7.8
Based on 7596 reviews
Cleanliness: 6.69
Service: 8.66
Location: 8.7
Room Quality: 7.15
Amenities: 7.68
Value for Money: 7.64
Food and Beverage: 7.69
Overall Experience: 8.16
P
Pam • solo_traveller • us
8
Pros:

Loved the room...

Cons:

The bed wasn't comfortable at all

2026-07-12 • via Nuitee
L
Lisa • solo_traveller • us
10
Love this hotel very clean and friendly staff that always want to make sure your taking care of.
Pros:

We always stay at River Bend Inn when we are in town, I never even look at other hotels.

Cons:

There needs to be a mirror in the room so when my husband is taking a shower I can get my face and hair done at same time instead of waiting.

2026-07-11 • via Nuitee
L
Lisa/ James • solo_traveller • us
6
2026-07-11 • via Nuitee
A
ADAM • solo_traveller • us
10
2026-07-11 • via Nuitee
M
Mark • couple • us
10
Have stayed here on multiple occasions. Never been disappointed
Pros:

Nice. No frills just a clean and comfortable place to stay.

Cons:

No complaints

2026-07-11 • via Nuitee
G
Glenda • couple • us
8
Price great location clean
Pros:

Reasonably priced good location

Cons:

Elevator was slow

2026-07-10 • via Nuitee
T
Tiffany • solo_traveller • us
8
2026-07-09 • via Nuitee
H
Huffman • family_with_children • us
9
2026-07-09 • via Nuitee
T
Toby • solo_traveller • us
10
Pros:

Love the bathroom sink actually being enclosed in the bathroom. The rooms are very nice and housekeeping empties your trash cans daily and keeps your linens changed out. They offer a variety of breakfast items and the employees are very friendly here. We stay here often.

2026-07-09 • via Nuitee
A
Adrian Grochola • solo_traveller • us
3
I'm 100% positive you can find something nicer for the same price. Trust me !
Pros:

Location is good and the staff seems helpful. That's about it.....

Cons:

Place needs a total overhaul ASAP, pool is absolutely disgusting and the hallways smell. This is an absolute disaster and I would never recommend this place to friends.

2026-07-09 • via Nuitee
D
Denis • family_with_children • us
1
Horrible experience
Pros:

Location

Cons:

It was dirty, staff was really rude and made us feel uncomfortable. We decided not to even stay there because of it. And they did not let us cancel with a free cancellation.

2026-07-08 • via Nuitee
M
Maghen • solo_traveller • us
1
Pros:

The manager tried to make it right after the front desk. Clerk was extremely rude and non helpful.Whatsoever. The sun on occasion, would hit okay with the pool

Cons:

As soon as I came in, the front desk was extremely rude. I asked for a balcony room paid $200 for 2 nights. Maya and I got up there. My balcony was a view of a dirt pit and a side of a house. I took pictures, went downstairs to complain. The manager tried to make it right after a intense conversation. The room right across the hall was better than looking at a pile of dirt, at least I had some kind of mountains. The hotel itself was very confusing. The elevator was extremely iffy. My room had cobwebs, there was questionable stains on the armchair. Next to the bed, the bedside table phone had dried food on the dial pad. The Pole outside got blocked for the most part by the sun. And it's right next to a busy road with no privacy at a red light at that
The inside pool had so much chlorine in it. It literally burnt my nose and my eyes. I had to get right out. The manager, I'm assuming her husband was outside my car while me and my cousin were sitting in there. Looking at the river and he was just being weird. And hanging out outside and just kept walking back and forth my car, and didn't go in until we literally got out and went in.Overall, I learned my lesson.I will never go there again

2026-07-08 • via Nuitee
J
Jordan • solo_traveller • us
10
2026-07-08 • via Nuitee
M
Matthew • solo_traveller • us
8
2026-07-07 • via Nuitee
D
Darren And Madeline • solo_traveller • us
10
2026-07-07 • via Nuitee
W
William • solo_traveller • us
8
Pros:

Ne t to river

Cons:

Ccost

2026-07-07 • via Nuitee
S
Stephen • couple • us
10
One of our favorite places to get away to.
Pros:

Great location and peaceful views of the river.

Cons:

Parking for full size vehicles is a little tight.

2026-07-07 • via Nuitee
S
Samantha • couple • us
10
2026-07-07 • via Nuitee
B
Burt • solo_traveller • us
5
2026-07-06 • via Nuitee
R
Rae • family_with_children • us
8
2026-07-06 • via Nuitee