Renaissance Aix-en-Provence Hotel

Hotels
•
Renaissance Hotels & Resorts
8.5 (1891 reviews)
256 Avenue Pérouse , Aix-en-Provence , fr

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Children allowed
Pets allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Electric car charging station
Health club
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Well-decorated rooms
Cons:
Cleanliness issues
High prices for quality
Food quality concerns

Categories

Cleanliness
7.89
Average cleanliness based on negative sentiment about poor maintenance and average cleanliness.
Service
9.36
The service was frequently praised, with specific mentions of personal attention and effort.
Location
9.4
Excellent location noted in multiple reviews, close to historical sites.
Room Quality
8.85
Rooms were described as well-decorated and comfortable.
Amenities
8.38
Amenities were decent but noted to be lacking in some aspects such as spa temperature.
Value for Money
7.34
Concerns about rising prices and decreasing quality reflected in several reviews.
Food and Beverage
7.89
Food quality was criticized, particularly the breakfast and dinner offerings.
Overall Experience
8.86
Overall positive experiences with a few notable disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 17:18

Property Description

Experience the elegance and comfort of Renaissance Aix-en-Provence Hotel, perfectly situated just a 10-minute stroll from the vibrant heart of Aix-en-Provence.

Luxurious Spa Experience
Indulge in complimentary access to our tranquil spa, featuring a heated indoor pool, steam room, and two serene treatment cabins for ultimate relaxation.

Gourmet Dining Options
Savor a delightful array of breakfast choices, including American, continental, and buffet styles, alongside a cozy bistro and bar for an exceptional dining experience.

Ideal Location for Activities
Discover entertainment and recreation with golf just 3 km away, bowling 1 km from your doorstep, and horseback riding nearby, plus the stunning Grand Theatre only 200 meters away.

Don't miss the opportunity to elevate your stay in Aix-en-Provence—book your escape today!

Important information:

Four superior double rooms adapted for people with reduced mobility are available.

Children can only access the indoor pool from 7:00 a.m. to 1:00 p.m. and from 7:00 p.m. to 9:30 p.m.

Renaissance Esthederm Spa: Two massage cabins, a gym, a hammam and an indoor swimming pool are available for your well-being. Children and seniors up to 16 years old cannot access the spa between 1:00 p.m. and 7:00 p.m. From July 5 to September 3, access will be closed to them.

Garden Swimming pool is closed from Mon 16 Oct 2023 until Wed 01 May 2024
Garden Swimming pool is closed from Mon 14 Oct 2024 until Thu 01 May 2025

Outdoor swimming pool accessible depending on weather conditions.Swimming pool: Closed from Mon, Oct 13, 2025 until Fri, Apr 17, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

8.5
Based on 1891 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 7.34
Food and Beverage: 7.89
Overall Experience: 8.86
E
Ettore • couple • us
9
2026-03-13 • via Nuitee
Y
Yoshiharu • solo_traveller • jp
9
期待以上に気持ち世の良い滞在ができました。
Pros:

今回は観光が目的では無かったのですが、TGV駅からのバスの停留所にも近く、Aix中心街にも歩いて10分くらいなので便利な場所でした。部屋は清潔で、大変心地よく過ごすことができました。
ホテルのレストランは朝食のみ利用しましたが、従業員の対応も心配りがいきとどいていて、素晴らしかったです。

Cons:

WiFiのアクセス情報、部屋のリネンの交換希望の有無、ホテルの各情報も部屋にあるタブレットから得られるようになっていて、便利な反面、年配者には最初はとまどうことも多かったです。シャワーの湯量が足りなかったのが残念。

2026-03-13 • via Nuitee
J
Joana • family_with_children • fr
10
Pros:

Everything is perfect

2026-03-13 • via Nuitee
N
Nicolas • solo_traveller • fr
7
2026-03-12 • via Nuitee
J
Jacques • couple • fr
8
2026-03-09 • via Nuitee
A
Aluisio • solo_traveller • br
8
Além do esperado
Pros:

Tudo

Cons:

Nada

2026-03-08 • via Nuitee
M
Matthieu • couple • fr
7
2026-03-07 • via Nuitee
F
F • couple • fr
8
2026-03-02 • via Nuitee
V
vadims • couple • lv
10
2026-02-28 • via Nuitee
S
Stephane • couple • ca
9
2026-02-28 • via Nuitee
K
Karima • solo_traveller • fr
10
2026-02-26 • via Nuitee
D
dominique • solo_traveller • fr
8
Pros:

Très belle chambre spacieuse

Cons:

Petit déjeuner salé en supplément
30 euros pas justifié

2026-02-23 • via Nuitee
M
Marion • family_with_children • fr
8
Très bien
Pros:

Hôtel très bien placé, chambre spacieuse, propre
Personnel très à l’écoute

Cons:

Les lits étaient trop petit pour 2 adultes dans la chambre familiale

2026-02-22 • via Nuitee
K
KAMEL • family_with_children • fr
8
Pros:

Emplacement, calme et propreté

2026-02-14 • via Nuitee
K
Kev77 • family_with_children • ci
8
2026-02-13 • via Nuitee
N
Nicolas Juan • couple • es
10
Espectacular
Pros:

Habitaciones modernas, limpias y camas cómodas. El desayuno espectacular! Gran variedad en el buffet. Solo estuvimos una noche porque íbamos de paso de nuestro viaje pero en primavera y verano debe de ser precioso con sus jardines y piscina.

Cons:

Nada

2026-02-11 • via Nuitee
L
LAURA • family_with_children • fr
8
hôtel de standing très bien
Pros:

Ls gentillesse du personnel,la situation géographique ,le parking,les équipements de l’hôtel ,le buffet du petit déjeuner,la décoration.

Cons:

il y a eu un petit désagrément mais que je notifierai pas car le personnel a eu la gentillesse de nous dédommager financièrement et je trouve ça très correct de leur part.
Merci

2026-02-08 • via Nuitee
R
roselyne Pialat • family_with_children • fr
10
Top
2026-02-08 • via Nuitee
V
vadims • couple • lv
9
2026-01-29 • via Nuitee
K
Karine • solo_traveller • fr
9
2026-01-28 • via Nuitee