The Hillside Hotel

cleaner ....as advertised.....staff friendlier. the place looked like a crack motel...dirty. nasty on the out side we. never went in. the lady said she didn't want our Money she didnt need our money and kept blaming booking.com for the refund error she kept complaining about bookin g.com not sending the info needed. booking.com sent the email and tried calling she would not answer the phone when she did answer after the 5th time she admitted to not answering knowing it was me.......rude rude rude........please never stay there

All of it

Old and poorly maintained - broken items in room

Was not clean

The room had an awful mold smell. There were multiple large holes in the bathroom door. The air conditioner unit had a dirty wash cloth stuck in the area where the slates were supposed to be. The ceiling had what appeared to be rust stains. The walls had patches and some were not even painted. I did not complete even 1 night of my 2 night stay. I did not feel safe or comfortable staying. The photos listed do not look ANYTHING like the actual room or check-in lobby area. Sadly, this establishment is where dreams go to die in a place where time forgot. Save your money and stay in a place that does not attempt to deceive you.

The fact that the picture are very deceiving, that place was a total dump you shouldn't charged that much and they say they provide breakfast that's a lie

The ac was broke an that was the only room in the building so no room to switch too also took 1-1/2 to reach someone about the room

It was run down and didn’t feel clean.

Mold on the wall in the bathroom. Light bulbs out above sink only have 1. Not enough towels no washcloths. Patches all over the walls looked very run down. At most should have only been a 50 dollar room not 90.

DO NOT STAY HERE. I thought this was a budget hotel, but this place was far worse. The room did not match what was shown on booking.com. There were appalling stains on the walls and ceilings all over, not just one spot. There were droppings on the bed. There were holes punched through the bathroom door, with a poster trying to cover a hole. You didn’t need a blue light to see how disgusting this place was. I immediately asked for a refund, which I was given. I wish I could upload more photos to show how gross it was.

No WiFi , no breakfast, insecure room, not enough blankets, slippery bathtub, AC didn’t function very well, fridge didn’t work. Very dirty curtain

There were bugs, the Internet did not work, it smelled like nicotine the whole night, it was dirty, the ceiling had a big crack going down the middle with wallboard exposed.

Cleanliness and sanitation