Craig's Royal Hotel

Hotels
8.6 (2438 reviews)
10 Lydiard Street South , Ballarat , au

Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Charming atmosphere
Friendly service
Good location
Cons:
Noisy room
Slow restaurant service
Poor food quality

Categories

Cleanliness
8.24
Room complaints about temperature and noise suggest areas needing improvement.
Service
9.21
Staff were friendly, but service was slow in the restaurant.
Location
9.25
Great location in the city center, close to attractions.
Room Quality
8.2
Rooms reported as uncomfortable with issues like noise and broken amenities.
Amenities
9.23
Good amenities were noted, including bath spa and historical decor.
Value for Money
8.19
Given the complaints about specific meal quality, value could be deemed less than expected.
Food and Beverage
7.74
Disappointment in food quality and meal delays noted.
Overall Experience
8.71
Overall charm and historical ambiance provide a satisfactory experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:47

Property Description

Elegant Boutique Rooms
Experience luxury at Craig's Royal Hotel with boutique-style rooms featuring elegant furnishings and modern amenities. Each room is equipped with a personal safe, work desk, flat-screen TV, and a marble bathroom for your comfort and convenience.

Dining and Entertainment
Indulge in exquisite dining options at the hotel's restaurant, offering delicious lunch and dinner menus. Don't miss the chance to savor a delightful high tea experience every Sunday from 14:00 onwards.

Convenient Location and Modern Facilities
Located just a 5-minute walk from Ballarat Railway Station, Hotel Craig's Royal provides easy access to nearby attractions like Sovereign Hill and Lake Wendouree. Enjoy modern conveniences such as free Wi-Fi access, Hydronic Heating in each room, Electric Vehicle Charging, and Secure Off-Street Parking during your stay.

Book now to elevate your stay at Craig's Royal Hotel and create unforgettable memories in Ballarat.

Important information:

Parking is subject to availability due to limited spaces.

Parking spaces must be reserved in advance.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 10 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 2438 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 9.23
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 8.71
M
metab solo_traveller au
8
Pros:

Was clean staff was helpful

Cons:

Pillows were not very firm .

2026-02-27 via Nuitee
R
Robert family_with_children au
8
2026-02-26 via Nuitee
M
Moreira solo_traveller au
10
great experience!
Pros:

rooms where amazing . They had someone at reception always to support customers, something which actually helped me with an issue i had. Also , the bar downstairs had great food

Cons:

n/a

2026-02-26 via Nuitee
U
Ulrika couple se
9
2026-02-26 via Nuitee
S
Schana family_with_children au
10
2026-02-26 via Nuitee
P
Paul couple gb
8
Pros:

The hotel has been restored true to the original character of the historic building. Situated in the heart of the city. In site parking was a real bonus

Cons:

Our original bedroom was above the gaming room. We had to change rooms due to the level of music from the public areas. The staff were extremely helpful in moving to a more comfortable and larger room

2026-02-26 via Nuitee
C
Catherine couple au
10
We enjoyed staying at Craig’s Royal Hotel, the staff are very friendly.
Pros:

The hotel was very comfortable, it is a beautiful old hotel.

2026-02-25 via Nuitee
K
Kamila solo_traveller au
7
2026-02-24 via Nuitee
J
Jodie family_with_children au
9
2026-02-23 via Nuitee
B
Brad couple au
7
Pros:

Location, ambience

Cons:

Greeting, feedback process

2026-02-22 via Nuitee
E
Emily solo_traveller au
6
Pros:

The building itself is nice and it's in a central location.

Cons:

TV didn't work, bed was very uncomfy, room was tiny and pretty depressing to be honest.

2026-02-22 via Nuitee
J
Jane family_with_children au
7
Pros:

It was a hot day and room was cool.

2026-02-22 via Nuitee
A
anthonyv327 Couples Melbourne, Victoria
4
Disappointed in a beautiful grand building.
Pros:

It was a Monday evening and the building was just so special...
Very grand 19th century building that was just lovely to walk into.
But the food was a real letdown. The tortellini was tough, and the large serving of barramundi was served with a thick curry sauce made with a supermarket curry powder, Th asparagus had been microwaved far too long, and the tortellini was rubbery and chewy. Disappointed...

2026-02-16 via Tripadvisor
J
Julie family_with_children au
8
Pros:

Lovely old character hotel in a prime location

2026-02-14 via Nuitee
J
Joanna family_with_children gb
7
Good value, enjoy the history, overlook the staff
Pros:

Lovely old building
Lovely welcome from reception on check-in,.knew our names and booking.
Great sized room, comfortable and well equipped bathroom
Lots of photos, showing history
Value for money

Cons:

Holes in net curtains and taffeta shot on curtains.from sun damage
Door open to car park from first floor fire escape didn't feel very safe
On our way to breakfast, receptionist was eating their breakfast at the desk and not very bothered about helping guests
Staff in atrium at breakfast didn't seem very customer focused
Noone at the desk at check out

2026-02-14 via Nuitee
B
Boyd family_with_children au
8
2026-02-13 via Nuitee
J
Jayne solo_traveller au
8
2026-02-13 via Nuitee
Y
Yvonne couple au
9
We had a lovely midweek out at the theatre and just across the road we’re we stayed in a beautiful building and lovely s
Pros:

Beautiful old building

Cons:

N/A

2026-02-13 via Nuitee
D
David couple au
9
2026-02-12 via Nuitee
H
Hilary family_with_children gb
9
Pros:

Super location right in the centre of Ballarat. A very large, very quiet and very comfortable room. Bathroom was a good size and spotless. Lovely big towels and nice toiletries too.

2026-02-11 via Nuitee