Craig's Royal Hotel

Hotels
8.6 (2699 reviews)
10 Lydiard Street South , Ballarat , au

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Charming atmosphere
Friendly service
Good location
Cons:
Noisy room
Slow restaurant service
Poor food quality

Categories

Cleanliness
8.24
Room complaints about temperature and noise suggest areas needing improvement.
Service
9.21
Staff were friendly, but service was slow in the restaurant.
Location
9.25
Great location in the city center, close to attractions.
Room Quality
8.2
Rooms reported as uncomfortable with issues like noise and broken amenities.
Amenities
9.23
Good amenities were noted, including bath spa and historical decor.
Value for Money
8.19
Given the complaints about specific meal quality, value could be deemed less than expected.
Food and Beverage
7.74
Disappointment in food quality and meal delays noted.
Overall Experience
8.71
Overall charm and historical ambiance provide a satisfactory experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:47

Property Description

Elegant Boutique Rooms
Experience luxury at Craig's Royal Hotel with boutique-style rooms featuring elegant furnishings and modern amenities. Each room is equipped with a personal safe, work desk, flat-screen TV, and a marble bathroom for your comfort and convenience.

Dining and Entertainment
Indulge in exquisite dining options at the hotel's restaurant, offering delicious lunch and dinner menus. Don't miss the chance to savor a delightful high tea experience every Sunday from 14:00 onwards.

Convenient Location and Modern Facilities
Located just a 5-minute walk from Ballarat Railway Station, Hotel Craig's Royal provides easy access to nearby attractions like Sovereign Hill and Lake Wendouree. Enjoy modern conveniences such as free Wi-Fi access, Hydronic Heating in each room, Electric Vehicle Charging, and Secure Off-Street Parking during your stay.

Book now to elevate your stay at Craig's Royal Hotel and create unforgettable memories in Ballarat.

Important information:

Parking is subject to availability due to limited spaces.

Parking spaces must be reserved in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 10 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 2699 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 9.23
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 8.71
F
Faye • couple • au
9
We were happy with the way we were treated.
Pros:

The staff were so friendly, but also professional.

Cons:

Our room was not done and the breakfast tray left in room.

2026-07-25 • via Nuitee
A
Anne • couple • au
10
Loved our stay staff great room warm and comfy
Pros:

Loved every minute of it staff were awesome made you feel very welcome food excellent

Cons:

Love the old look warm and comfortable

2026-07-24 • via Nuitee
J
Janaya • family_with_children • au
9
2026-07-23 • via Nuitee
S
Sam • extended_group • au
9
A great venue and location to celebrate a special birthday with friends.
Cons:

Faint music could be heard in our room all night. Staff investigated but couldn’t identify source.

2026-07-23 • via Nuitee
A
AndyJC • solo_traveller • au
10
Beautiful old world charm and sophistication.
Pros:

Beautiful historic hotel in the heart of Ballarat, close to everything. Friendly staff, great breakfast and meal options, and rooms comfortable with so much old world charm. In a world of other new hotels that are grey and square, Craig's Royal is a refreshing change and a pleasure to stay somewhere with true style.

2026-07-22 • via Nuitee
G
Geoff • couple • au
7
Lovely period hotel in a central location looking a little run down.
Pros:

The hotel is a fabulously restored period building located in the centre of Ballarat city.

Cons:

Unpainted patches in beautifully ornate ceilings, the bed was uncomfortable (the king size mattress sloped from the centre of the bed to the outside) and an earwig was in the shower. No bottled water was in the room.

2026-07-21 • via Nuitee
K
Kaylene • couple • au
10
2026-07-21 • via Nuitee
A
Alexander • couple • au
10
2026-07-20 • via Nuitee
J
Jennifer • solo_traveller • au
9
2026-07-19 • via Nuitee
S
SYLVIA • couple • au
9
2026-07-19 • via Nuitee
C
Cate • couple • au
10
Beautifully restored hotel , nicely matched with modern convenience
Pros:

Fantastic location and beautifully restored - modern convenience with nice old features

2026-07-19 • via Nuitee
S
Samuel • couple • au
10
Comfy, classy and very accommodating
Pros:

Next time we stay in Ballart will definitely be booking here!

Cons:

I could jot fault the hotel or the room. All expectations were exceed

2026-07-19 • via Nuitee
H
HANI • solo_traveller • au
8
Overall it’s a good clean place and room. Stayed 2 nights only and too tired after long trip to ask staff to send someon
Pros:

Location. Clean room and bathroom.

Cons:

Central heating not working well. Room could be warmer. Water tap
Dripping. Reported it on check out. No written instruction on how to use the remote control to watch local news.

2026-07-19 • via Nuitee
M
Mervyn • couple • au
9
2026-07-18 • via Nuitee
J
Jacqui • solo_traveller • nz
9
Genuine Australian hospitality that feels like stepping back in time to the good old days of Ballarat legend.
Pros:

What I really liked, was the staff - specifically Mélanie on reception, and James - night staff. The first night I stayed, there was an issue. James promptly addressed it and offered a good solution, which I didn’t take up as it was 2am - however he couldn’t have been more apologetic or solution focused.

The next morning, Mélanie at reception was so kind, and made my coffee complimentary. I returned two days later to find I had been upgraded to the most gorgeous Deluxe King suite, which was actually beautiful and the bathtub was up to my shoulders. There were bathrobes etc and truly it was quite the upgrade, and absolutely so kind of the team (the previous issue was noise and something beyond their control)…

This room was silent, grand, and actual bliss; thank you so much Mélanie and James. The staff here are amazing, and the hotel feels like stepping back in time to frontier days in a period drama; absolutely unique and I’d highly recommend.

Customers never mind suffering yhe inconvenience if a problem when the establishment bends over backwards to make amends. These guys went above and beyond with my surprise night of luxury. A+++ service, thank you team.

Cons:

I am left with only good memories of my second night, so nothing to not like.

2026-07-17 • via Nuitee
A
Alan • solo_traveller • au
8
Pros:

Everything except the place was so cold no heating and air conditioning didn't work in the room so had bar heaters
Staff where lovely 😍

Cons:

Too cold 🥶

2026-07-17 • via Nuitee
H
Harrison • couple • au
9
2026-07-16 • via Nuitee
A
Allan • solo_traveller • au
8
2026-07-16 • via Nuitee
C
Carolyn • couple • au
7
2026-07-16 • via Nuitee
V
Vincent • solo_traveller • au
7
If you want a taste of old Victoriana - Craigs is the place.
Pros:

Craigs has been restored to its former glory and is a fine example of Victoriana. That's why I went there. The room was very good - clean and warm. In the end I found the decore oppressive but thats just a personal view.

Cons:

I thought the service could have been a little prompter but it didnt bother me much.

2026-07-14 • via Nuitee