Hyatt Place Charlotte Downtown

Hotels
•
Hyatt Place
8.4 (1475 reviews)
222 South Caldwell Street , Charlotte , us
+17042270500

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
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Review Highlights

Pros:
Great service
Clean rooms
Excellent breakfast
Cons:
Expensive parking
Soundproofing issues
Outdated amenities

Categories

Cleanliness
7.99
There were mentions of cleanliness across several reviews, but also issues such as poor soundproofing which affected perception.
Service
8.96
Staff received consistently positive feedback for friendliness and helpfulness, with multiple mentions of great service.
Location
8.5
Location was frequently praised as convenient and central, though some noted parking costs.
Room Quality
8.45
Rooms were described as spacious and comfortable, although a few technical issues were mentioned.
Amenities
7.98
Good breakfast options praised but some amenities like the outdated television were noted as drawbacks.
Value for Money
7.94
While some guests found it to be a good deal, parking charges were seen as a concern influencing value.
Food and Beverage
8.99
Breakfast received high praise as being excellent for a hotel, with quality options highlighted.
Overall Experience
8.36
Overall sentiment reflects a positive experience with notable suggestions for improvement regarding parking and soundproofing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:45

Property Description

Modern Comfort and Convenience

Featuring free Wi-Fi and a 42-inch flat-screen TV in every room, this Hyatt Place in Downtown Charlotte offers a perfect blend of modern comfort and convenience. Guests can enjoy coffee-making facilities, work desks, and cable channels during their stay.

Fitness Center and Dining Options

Guests can stay active at the on-site fitness center or indulge in American cuisine at the Fahrenheit restaurant with an open-air rooftop and premium cocktail bar. Daily maid and concierge services add to the convenience, ensuring a stress-free stay.

Prime Location and Nearby Attractions

Located just minutes away from the Time Warner Arena and 1.6 km from the Carolina Panthers Stadium, this hotel is the ideal choice for travelers looking to explore Downtown Charlotte. Book now to experience the best of Charlotte at this exceptional Hyatt Place.

Important information:

Valet parking only at this hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 38 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 1475 reviews
Cleanliness: 7.99
Service: 8.96
Location: 8.5
Room Quality: 8.45
Amenities: 7.98
Value for Money: 7.94
Food and Beverage: 8.99
Overall Experience: 8.36
R
Ray • couple • us
10
My stay was great overall
Pros:

Free breakfast, Rooftop bar, Location

Cons:

Check in is on the 10th floor.

2026-07-04 • via Nuitee
F
feng • family_with_children • us
8
2026-07-03 • via Nuitee
R
Rebecca • extended_group • us
10
2026-06-30 • via Nuitee
K
Katrina • couple • us
7
We were in the city for one night and overall our stay was enjoyable.
Pros:

Friendly staff, good location and close to shopping and nightlife. The free continental breakfast was great and provided the fuel we needed for our ride home.

Cons:

Although our room was clean and comfortable, the AC unit was loud.

2026-06-29 • via Nuitee
C
Courtney • couple • us
1
2026-06-28 • via Nuitee
M
Maggie • extended_group • us
8
Good breakfast, friendly staff, valet parking expensive.
Pros:

I love how the staff was so friendly and the breakfast was pretty good!

Cons:

The only thing was that the valet parking was way too expensive. I heard a lot of guest complaining about how expensive the valet parking is while in the elevator and eating breakfast.

2026-06-28 • via Nuitee
M
mary • couple • us
10
2026-06-27 • via Nuitee
D
Daniel • solo_traveller • us
9
Pros:

The hotel was nice. It was in a great spot in relation to the convention center. Our room was huge and very clean. The breakfast every morning was very good!!

Cons:

There is no parking lot.
Only valet. And its was more expensive than what other hotels charged for parking.

2026-06-19 • via Nuitee
K
karen • solo_traveller • ie
10
2026-06-18 • via Nuitee
D
Douglas • family_with_children • us
5
I would have stayed somewhere else if they were honest about not having a pool
Pros:

Does not have a pool despite advertising one

Cons:

Lack of pool

2026-06-18 • via Nuitee
T
Tyler • couple • us
6
2026-06-16 • via Nuitee
T
Tyshiyana • solo_traveller • us
10
2026-06-15 • via Nuitee
J
Jeremy • couple • us
6
2026-06-11 • via Nuitee
L
Lex • solo_traveller • us
8
2026-06-10 • via Nuitee
T
Tionna • couple • us
10
2026-06-10 • via Nuitee
D
Denasia • couple • us
10
2026-06-08 • via Nuitee
K
Kierra • couple • us
8
2026-06-08 • via Nuitee
C
Chiquita • couple • us
10
I had a problem with my room and the great staff really took care of me
Pros:

I like the convenience and how friendly the front desk staff was

Cons:

N/a

2026-06-08 • via Nuitee
D
Dawn • solo_traveller • us
10
2026-06-08 • via Nuitee
B
Beatrice • solo_traveller • it
9
2026-06-07 • via Nuitee