Wyndham Guayaquil, Puerto Santa Ana

Hotels
Wyndham Hotels & Resorts
9.2 (1799 reviews)
Calle Numa Pompilio Llona S/N, Ciudad del Río – Puerto Santa , Guayaquil , ec

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great service
Excellent breakfast
Nice location
Cons:
High prices for food
Limited dinner options

Categories

Cleanliness
9.58
The room quality and cleanliness were frequently praised, ensuring a pleasant stay.
Service
9.99
The staff was mentioned positively multiple times, indicating excellent service.
Location
9.59
The location received positive comments for being convenient and attractive.
Room Quality
9.04
Rooms received positive feedback but no specific details were provided.
Amenities
9.07
Amenities mentioned like the pool and breakfast were appreciated but not elaborated upon.
Value for Money
8.53
Some reviews noted certain prices were high compared to value received.
Food and Beverage
8.08
Mixed reviews on food quality; breakfast was praised but dinner options lacked variety.
Overall Experience
9.75
Guests frequently expressed overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:55

Property Description

Luxurious Amenities

Featuring a swimming pool and a fitness centre, Wyndham Guayaquil, Puerto Santa Ana offers a premium experience for guests. The fully carpeted rooms with large windows provide a comfortable and scenic stay.

Dining Options

Guests can enjoy a delicious breakfast served daily and savor international dishes at the on-site restaurant. For a more casual experience, the bar offers a variety of drinks and snacks to indulge in.

Convenient Location

Located just 4.8 km from Jose Joaquin de Olmedo International Airport, and with Guayaquil Municipal Museum only 8 km away, Wyndham Guayaquil, Puerto Santa Ana provides easy access to both local attractions and transportation hubs.

Book your stay now at Wyndham Guayaquil, Puerto Santa Ana for a memorable and convenient experience!

Important information:

Please note that rates with breakfast included just cover breakfast for 2 guests, extra guests may apply charges.

Cribs are subject to availability.

Please note guests will need to inform the hotel in advance to use the airport shuttle service.

In order to comply with our biosecurity protocols and provisions established by local government, due to the global health emergency, our hotel areas and services: Gym, Pool, Jetted tub, Gym, Sauna and Steam, are available prior reservation and limited capacity.

According to hotel policies, a valid ID must be shown at reception when doing the check-in, this applies to all guests and companions.Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for US$30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and charges may be applicable.

Location

Guest Reviews

9.2
Based on 1799 reviews
Cleanliness: 9.58
Service: 9.99
Location: 9.59
Room Quality: 9.04
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 9.75
D
David couple ec
10
Pros:

La comodidad

2026-04-04 via Nuitee
A
Alex couple ec
10
Pros:

La limpieza

2026-04-04 via Nuitee
P
Paulina family_with_children ec
7
Habitación incómoda
Pros:

Habitación limpia

Cons:

La habitación está estaba sucia n el octavo piso justo abajo del gimnasio. Las pesas que botaban quienes hacían ejercicios se escuchaba claramente durante todo el día. También el yacuzzi estaba arriba y también se escuchaba la vibración. Adicional el baño súper incómodo porque justo tenía una columna que lo hacía súper incómodo.

2026-04-03 via Nuitee
D
Diego Guncay family_with_children ec
10
2026-04-02 via Nuitee
D
Dayana couple ec
10
2026-04-02 via Nuitee
C
Carrera solo_traveller ec
10
2026-04-01 via Nuitee
J
Juan Alejandro couple ec
3
Pros:

Ubicación. Colchon. Amenidades. Staff de recepción.

Cons:

Almohadas en pésimo estado, no tenían suficiente plumas adentro y estaban deformes. No apropiadas para un descanso.
La supervisora de HK fue muy ruda, muy poca amabilidad. Pedí toallas el día de salida para bañarme (antes del Ch out time) y me dijo usted ya sale hoy no? Casi negándose a darle toallas. Me las entregó de muy mala manera y las toallas estaban en mal estado y me dio solo para una persona. Tuve que pedirle para mi acompañante.
Además desde que llegamos el reloj estaba desigual con varias horas y así pasó todo mi estadía. Nadie se fijó ni lo cambió.
El personal de room service fue amable.
La verdad creo que falta mucho en estándares de atención al huésped.
No tuvimos oportunidad de tomar el desayuno incluido.

2026-03-31 via Nuitee
J
Juan Carlos family_with_children ec
10
Pros:

Personal muy atento, limpieza y desayuno buffet de primera.
Camas y almohadas muy confortables.
Todo de 10.

2026-03-30 via Nuitee
J
jara family_with_children ec
10
2026-03-30 via Nuitee
T
Tinoco extended_group ec
10
2026-03-29 via Nuitee
A
alpa couple gb
10
Lovely hotel would definitely recommend
Pros:

Fabulous hotel in safe area!

2026-03-26 via Nuitee
M
Mr Mark couple au
2
Hotel looks good, but dont rely on the staff here
Pros:

The location is good.

Cons:

The staff and organisation of service is atrocious. You ask for a private transfer and dont get one. They give you a number to WhatsApp on airport arrival, and nobody answers it. The driver say he will be two minutes and disappears for 35 minutes leaving you locked inside his van. You complain and you get a barrage of excuses from two other WhatsApp accounts, neither of which reveal who the author is, just anonymous accounts. They assure you the transfer to the airport will leave on time. The van arrived 5 minutes late and then couldn't even get the jammed back door opened so it left 15 minutes late, squeezing our time to get through check-in, immigration and security.

2026-03-24 via Nuitee
L
Liz couple ec
9
2026-03-22 via Nuitee
I
Ivan family_with_children ec
10
Pros:

Todo

Cons:

Nos gustó todo

2026-03-20 via Nuitee
M
Marlon family_with_children ec
9
Fantástico
Pros:

Ok

2026-03-18 via Nuitee
K
Katrin Rech family_with_children de
10
Pros:

Perfekte Lage ... aber ziemlich arrogantes Personal .
Ich bin für eine Nacht dort eingecheckt ( Luxus Suite ) und hatte nur nen Rucksack dabei .
Das gab erstmal rum gezäcker an der Rezeption , ob ich nicht doch n " einfaches" Zimmer will .
Da ist deutlich Luft nach oben .

2026-03-15 via Nuitee
A
Andrew couple au
8
Highly recommended when staying in Guayaquil
Pros:

Very well located - close to plenty of restaurants and bars, as well as Malecom 2000. Easy walk to downtown or Las Penas. Hotel itself is very comfortable with well sized, comfortable rooms and plenty of amenities and you always felt very safe. Staff are very friendly and helpful. Airport shuttle (free) is a real plus, convenient to get to and from the airport.

Cons:

Nothing really we could fault.

2026-03-15 via Nuitee
A
ALEJANDRO family_with_children cl
9
Buen alojamiento
Pros:

Cómodo, seguro , personal atento, buena ubicación , buen desayuno

2026-03-14 via Nuitee
A
ALEJANDRO family_with_children cl
10
Buen lugar
Pros:

Ubicación , comodidad , desayuno , personal todo bien , seguridad

2026-03-14 via Nuitee
J
James couple us
10
Great hotel in nice location with very good airport shuttle
Pros:

Very nice room with beautiful view of the river. Fantastic breakfast buffet! Excellent location on the river walk with many restaurants. Very dependable airport shuttle service.

Cons:

Nothing

2026-03-14 via Nuitee