The Hedistar Hotel Narita

Hotels
7.9 (2319 reviews)
Azumacho 168-1 , Narita , JP
+81 476-23-2300

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Good transportation options
Friendly staff
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
6.56
Multiple reviews indicate issues with cleanliness, including a filthy kitchen and dirty bathrooms.
Service
8.53
Staff were generally noted as friendly and accommodating, despite some minor issues.
Location
8.57
Many reviews highlight the excellent location near transport and local attractions.
Room Quality
8.02
Rooms were generally clean but had some issues, like size and comfort.
Amenities
8.05
The presence of a convenience store was appreciated, but some amenities lacked quality.
Value for Money
8.01
Price was seen as fair for the value, but some perceived shortcomings affected this view.
Food and Beverage
7.56
Limited breakfast options were a noted downside, impacting overall value.
Overall Experience
7.93
The overall stay was positive, with a mix of commendations and some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:07

Property Description

Convenient Location
Located just a 12-minute walk from JR Narita Train Station, The Hedistar Hotel Narita offers easy access to transportation hubs for travelers.

Comfortable Accommodations
Guests can enjoy Western-style rooms with modern amenities such as flat-screen TVs, free Wi-Fi, and cozy Yukata robes for a touch of Japanese culture.

Convenient Services
From a complimentary shuttle service to Narita Airport to in-room massages and a breakfast buffet, the hotel ensures a comfortable stay with thoughtful services for guests.

Experience convenience and comfort at The Hedistar Hotel Narita. Book your stay now for a relaxing and enjoyable trip.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Location

Guest Reviews

7.9
Based on 2319 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.57
Room Quality: 8.02
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 7.93
G
graziella • family_with_children • fr
10
Pros:

Il y a une navette gratuite qui vous amène à l'aéroport. J'ai apprécié la gentillesse et la patience du personnel et la literie très bonne après 15h d'avion.
Si vous avez le temps, les petites rue derrière l'hôtel mènent vers un temple bouddhiste (Narita-san) et un grand parc qui valent le coup d'œil.

Cons:

Rien à dire .

2026-10-17 • via Nuitee
M
MOMOKO • couple • jp
6
Cons:

前回利用した部屋より狭かったです。改装中？なのでほかの部屋もきれいになるといいです。あとはホテルが何となく臭いです。寝るだけなのでお安く泊まれたのはよかったです。

2026-10-16 • via Nuitee
A
andrea • couple • pe
10
Buena opción para el descanso
Pros:

Es una muy buena opción si recién llegas de un vuelo largo, el personal es muy amable y todo está muy limpio, a unos 10 minutos caminando del templo, tiendas y restaurantes. Me permitieron guardar mi equipaje sin costo adicional 10/10

2026-10-15 • via Nuitee
詠嫻YUNG HSIEN • couple • tw
9
房間大間舒適，一樓有小小的全家便利商店，性價比高～早餐很棒
Pros:

有停車場對自駕者很方便，很幸運櫃檯是會說中文的女生，房間很大

Cons:

周遭不太熱鬧

2026-10-14 • via Nuitee
C
Casil • couple • ph
10
Superb
Pros:

Very clean, Staff are nice

Cons:

Nothing

2026-10-13 • via Nuitee
Z
Zac • solo_traveller • au
5
2026-10-12 • via Nuitee
G
graeme • family_with_children • au
10
2026-10-11 • via Nuitee
C
Chutiman • couple • de
8
Für einen kurzen Aufenthalt völlig zufriedenstellend.
Pros:

Die Lage des Hotels ist sehr gut. Das Personal sehr freundlich und man kann selber einchecken.

Cons:

Man merkt, dass die Zimmer nicht die modernsten sind. Das ist aber nicht weiter schlimm.

2026-10-11 • via Nuitee
A
Adam • couple • gb
7
Economical accommodation, which needs a spruce up with decent Japanese breakfast
Pros:

Well located to airport and to acclimatise to new time zone…things to do and see locally…accommodation functional..traditional Japanese breakfast food very tasty…

Cons:

A little worn around the edges…breakfast had to be before 8.30am and they ask you to vacate by 9am…not ideal after a very long journey!!!…we were located on ground floor near laundry room and staff lifts and quite noisy even after midnight!!

2026-10-11 • via Nuitee
怡如 • couple • tw
10
2026-10-10 • via Nuitee
K
Kawaguchi • solo_traveller • jp
9
2026-10-10 • via Nuitee
D
Debbie • solo_traveller • qa
7
Pros:

There is ramen shop open at night.

Cons:

Rooms have little bit awful smell

2026-10-09 • via Nuitee
C
Chanakya • solo_traveller • au
8
Solo 3 nights at Hedistar
Pros:

I like the place, all the staff at the hotel and the facilities.

Cons:

It would be nice if you could include the below request.
Provide a little bit of information about the places to visit for a foreign traveller.
Provide other tea options like black tea apart from green tea.

2026-10-08 • via Nuitee
O
Otegen • solo_traveller • kz
1
2026-10-07 • via Nuitee
L
Luis Alejandro • solo_traveller • co
10
Pros:

El staff muy querido, el servicio de shuttle bus, perfecto

2026-10-07 • via Nuitee
池田 • solo_traveller • jp
10
2026-09-19 • via Nuitee
👻 🐺 • solo_traveller • si
10
2026-09-17 • via Nuitee
B
Bernadette • couple • au
7
Staff members are very friendly and helpful. Knowing once we arrive at the airport we were going to.
Pros:

We enjoyed the location, free shuttle bus service, breakfast and the friendly staff.

Cons:

My pillow 🥺

2026-09-17 • via Nuitee
M
makoto • couple • jp
5
2026-09-16 • via Nuitee
D
dijana • couple • nz
6
Pros:

Good location

Cons:

Had a weird smell down the hall ways

2026-09-16 • via Nuitee