The Hedistar Hotel Narita

Hotels
7.9 (2245 reviews)
Azumacho 168-1 , Narita , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Good transportation options
Friendly staff
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
6.56
Multiple reviews indicate issues with cleanliness, including a filthy kitchen and dirty bathrooms.
Service
8.53
Staff were generally noted as friendly and accommodating, despite some minor issues.
Location
8.57
Many reviews highlight the excellent location near transport and local attractions.
Room Quality
8.02
Rooms were generally clean but had some issues, like size and comfort.
Amenities
8.05
The presence of a convenience store was appreciated, but some amenities lacked quality.
Value for Money
8.01
Price was seen as fair for the value, but some perceived shortcomings affected this view.
Food and Beverage
7.56
Limited breakfast options were a noted downside, impacting overall value.
Overall Experience
7.93
The overall stay was positive, with a mix of commendations and some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:07

Property Description

Convenient Location
Located just a 12-minute walk from JR Narita Train Station, The Hedistar Hotel Narita offers easy access to transportation hubs for travelers.

Comfortable Accommodations
Guests can enjoy Western-style rooms with modern amenities such as flat-screen TVs, free Wi-Fi, and cozy Yukata robes for a touch of Japanese culture.

Convenient Services
From a complimentary shuttle service to Narita Airport to in-room massages and a breakfast buffet, the hotel ensures a comfortable stay with thoughtful services for guests.

Experience convenience and comfort at The Hedistar Hotel Narita. Book your stay now for a relaxing and enjoyable trip.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.9
Based on 2245 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.57
Room Quality: 8.02
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 7.93
A
Aonghus • family_with_children • ie
8
Hotel was exceptional value. Breakfast buffet was vast, with Japanese and western food options. Narita is a beautiful to
Pros:

Close to centre of town, yet quiet and within 10 minutes of airport

Cons:

Nothing not to like

2026-06-26 • via Nuitee
C
Carina • family_with_children • mx
1
Un horrible olor a cigarro en toda la habitación
Pros:

La cercanía con el aeropuerto y el shuttle gratis

Cons:

La habitación olía a cigarro muy fuerte iba con mi hija menor y soy asmática y toda la noche estuve tosiendo por que era un olor en todo la ropa las toallas. Pésimo que me den una habitación de fumadores cuando voy con una menor de edad y me cobren 8900 yenes por una
Noche sin dormir por el olor
Ya me había quedado ahí jsmepre que regresaba de Japón pero la próxima vez lo reconsideraré

2026-06-26 • via Nuitee
R
reyes hernandez • solo_traveller • mx
10
Muy bueno
Pros:

El servicio de shuttle bus es excelente. El trato del personal fue bueno.

Cons:

El tamaño es el estandar de las habitaciones japonesas. No es algo malo, solo es algo que se deba considerar si se lleva gran cantidad de maletas

2026-06-26 • via Nuitee
L
Laura • couple • us
8
Enjoyed it so much, centrally located
Pros:

Location, staff were nice, rooms comfy

Cons:

Our room smelled like smoke and that was a bummer

2026-06-26 • via Nuitee
S
Sara • extended_group • us
8
Comfortable if you have to go or come from Narita airport.
Pros:

The property is closed to the Narita airport and Naritan Shinsho-ji and it has a shuttle to go to the airport.

Cons:

It could use an update.

2026-06-25 • via Nuitee
M
Martina • solo_traveller • at
6
Pros:

Die Lage zum Flughafen und den Gratis Flughafen Shuttle.
Der Shop im Hotel.

Cons:

Ich habe zwei unterschiedliche Fragen an das Hotel geschickt, es wurde nicht darauf geantwortet.
Im Speziellen habe ich sofort nach der Buchung, ca. 4 Wochen vor dem Aufenthalt, um ein Nichtraucherzimmer gebeten, da es bei der Buchung nicht möglich war, es auszuwählen.
Wenn ich informiert werde, dass es keine Nichtraucherzimmer mehr gibt, dann hätte ich dort nicht gebucht
Es wurde mir dann beim Check in gesagt. Meine Anfrage 4 Wochen zuvor war jedoch dokumentiert!
Ebenfalls wollte ich 2 Tage vor unserer Ankunft wissen, wo am Flughafen der Shuttlebus zum Hotel abfährt, ich bekam keine Antwort.

2026-06-24 • via Nuitee
J
John • solo_traveller • au
6
Budget
Pros:

The staff.

Cons:

You hear everything that's happening down the hall wall, its like you don't even have a door. Bed was too hard.

2026-06-23 • via Nuitee
文明 • couple • jp
6
2026-06-21 • via Nuitee
K
KAZUSHI • solo_traveller • jp
6
2026-06-19 • via Nuitee
R
RICARDO • couple • jp
9
また、泊まります。
Pros:

禁煙とロビーにコンビニ

Cons:

駅ちょい距離ある

2026-06-16 • via Nuitee
F
F. Blaine • solo_traveller • ca
7
Great although was disappointed with the lack of response to emails. I left my electric toothbrush in the room and despi
Pros:

Proximity to stores and train station

Cons:

N/a

2026-06-15 • via Nuitee
M
Magdalena • family_with_children • pl
10
polecam na pierwsze dni w Japonii
Pros:

darmowy transfer z lotniska Narita i przechowalnia bagażu
świetne śniadanie!
dobra lokalizacja, blisko sklepów typu konbini oraz restauracji

2026-06-14 • via Nuitee
M
Melissa • extended_group • au
9
Pros:

Close to the airport

2026-06-13 • via Nuitee
O
Olga • solo_traveller • pl
9
2026-06-12 • via Nuitee
なべ • solo_traveller • jp
8
Pros:

空港との無料バスがありました。成田山新勝寺にも近くて観光も出来ました。

Cons:

特に有りません。

2026-06-12 • via Nuitee
A
Agnieszka • couple • pl
8
Pros:

Nie najnowszy ale czysty hotel w super lokalizacji.Personel bardzo miły.Lotniskowy busik to super pomysł a śniadanie wyśmienite najlepsze jakie jadłam w Japonii .

2026-06-11 • via Nuitee
K
KEISUKE • couple • jp
9
2026-06-10 • via Nuitee
L
Leelapanang • extended_group • us
7
Best value hotel
Pros:

Location, price the availability of shuttle bus to and from airport

Cons:

No coffee in the room

2026-06-09 • via Nuitee
H
Hak Jeng • family_with_children • my
9
Great hotel for transit
Pros:

Helpful staff, great service, nice view, free shuttle bus

Cons:

Prefer white lighting in bathroom

2026-06-09 • via Nuitee
N
Naomi • solo_traveller • au
8
2026-06-08 • via Nuitee