The Hedistar Hotel Narita

Hotels
7.9 (2066 reviews)
Azumacho 168-1 , Narita , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Currency exchange
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good transportation options
Friendly staff
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
6.56
Multiple reviews indicate issues with cleanliness, including a filthy kitchen and dirty bathrooms.
Service
8.53
Staff were generally noted as friendly and accommodating, despite some minor issues.
Location
8.57
Many reviews highlight the excellent location near transport and local attractions.
Room Quality
8.02
Rooms were generally clean but had some issues, like size and comfort.
Amenities
8.05
The presence of a convenience store was appreciated, but some amenities lacked quality.
Value for Money
8.01
Price was seen as fair for the value, but some perceived shortcomings affected this view.
Food and Beverage
7.56
Limited breakfast options were a noted downside, impacting overall value.
Overall Experience
7.93
The overall stay was positive, with a mix of commendations and some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:07

Property Description

Convenient Location
Located just a 12-minute walk from JR Narita Train Station, The Hedistar Hotel Narita offers easy access to transportation hubs for travelers.

Comfortable Accommodations
Guests can enjoy Western-style rooms with modern amenities such as flat-screen TVs, free Wi-Fi, and cozy Yukata robes for a touch of Japanese culture.

Convenient Services
From a complimentary shuttle service to Narita Airport to in-room massages and a breakfast buffet, the hotel ensures a comfortable stay with thoughtful services for guests.

Experience convenience and comfort at The Hedistar Hotel Narita. Book your stay now for a relaxing and enjoyable trip.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.9
Based on 2066 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.57
Room Quality: 8.02
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 7.93
M
Megan • couple • us
10
2026-03-07 • via Nuitee
G
Grace • family_with_children • es
7
Habitaciones ruidosas
Pros:

Tiene shuttle bus desde/hasta el aeropuerto.
Check out hasta las 11h.

Cons:

Habitación anticuada. Se nota la falta de mantenimiento en el grifo del baño, ya que tienen mucha cal.
El horario del desayuno es exagerado, es hasta las 8:30h ... No lo cogimos por eso mismo.

No pudimos dormir bien porque las máquinas de aire acondicionado del hotel están justo al lado de la ventana y suenan demasiado fuerte. Tuve que ponerme tapones en los oídos para poder dormir. Ojalá actualicen esas máquinas, porque no soy la primera quejándose del ruido.

El shuttle bus tiene muy pocos horarios. Entre las 11 y las 14 no hay bus al aeropuerto.

2026-03-07 • via Nuitee
A
Avinash • solo_traveller • in
9
2026-03-07 • via Nuitee
P
philippe • family_with_children • vn
10
2026-03-06 • via Nuitee
M
Magdalena • couple • cz
8
Pros:

Lokalita skvělá. Levné ubytování blízko letiště, funguje zde zdarma bus na Terminál, což bylo skvělé. Velká dostupnost taxi služeb. Obchůdek hned v loby, velmi pohodlné. K dispozici kuřácké patro, kuřárna v blízkosti hotelu.

Cons:

Nepohodlný pro nás byl ranní budíček. Schválně jsme před cestou vybrali toto ubytování, abychom si odpočinuli, nicméně i přes náš nesouhlas nás na chvíli poslali z pokoje pryč, kvůli klimatizaci. Přitom už jsme o pár hodin později jeli na letiště.

2026-03-06 • via Nuitee
J
joyi • family_with_children • tw
10
2026-03-05 • via Nuitee
A
Anthony • family_with_children • fr
10
2026-03-05 • via Nuitee
V
Vincenzo • couple • it
9
Ottimo,il necessario
Pros:

La navetta gratis per e da aeroporto

Cons:

Nulla da segnalare

2026-03-04 • via Nuitee
G
GEORGIOS • family_with_children • gr
10
2026-03-04 • via Nuitee
M
Martin • family_with_children • ar
10
Pros:

Buena atención y buenas habitaciones.

2026-03-03 • via Nuitee
T
Trevor • solo_traveller • us
9
Cons:

The bathroom in our non smoking room smelled like a previous guest had been smoking in there

2026-03-02 • via Nuitee
L
Lidia • extended_group • us
10
Pros:

Really friendly staff, nice location and free shuttle from the airport to the hotel. Definitely would recommend!

2026-03-02 • via Nuitee
N
Neo • couple • hr
10
2026-03-01 • via Nuitee
J
Josh • family_with_children • au
10
Pros:

Will book again, the bus to and from the airport is amazing. Footmarks down stairs was good. Great place to use as a transfer stay over after flying in. Highly recommend

Cons:

NA

2026-02-28 • via Nuitee
J
James • family_with_children • nz
8
Pros:

Great location with airport shuttle readily available. Ideal for quick layover before and after flights

2026-02-28 • via Nuitee
(
(Marneeshine • couple • th
8
Good
Pros:

Not far from the airport.

Cons:

Clean but small

2026-02-27 • via Nuitee
S
SHANG CHE • family_with_children • tw
10
2026-02-26 • via Nuitee
Y
yuki • couple • jp
10
2026-02-26 • via Nuitee
S
Sachiko • couple • jp
7
Pros:

成田山新勝寺からも近くて、朝、祈祷に行きやすかった。

Cons:

お客さんのなのか分からないが、大きなダンボールや荷物がルームフロアーの廊下に置かれていた。たぶん、海外からの観光客が雑に外に出したと思われる。何となく危険を感じた。

2026-02-25 • via Nuitee
T
Tzuchi • couple • tw
6
2026-02-25 • via Nuitee