The Hedistar Hotel Narita

Hotels
7.9 (2140 reviews)
Azumacho 168-1 , Narita , jp

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Currency exchange
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good transportation options
Friendly staff
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
6.56
Multiple reviews indicate issues with cleanliness, including a filthy kitchen and dirty bathrooms.
Service
8.53
Staff were generally noted as friendly and accommodating, despite some minor issues.
Location
8.57
Many reviews highlight the excellent location near transport and local attractions.
Room Quality
8.02
Rooms were generally clean but had some issues, like size and comfort.
Amenities
8.05
The presence of a convenience store was appreciated, but some amenities lacked quality.
Value for Money
8.01
Price was seen as fair for the value, but some perceived shortcomings affected this view.
Food and Beverage
7.56
Limited breakfast options were a noted downside, impacting overall value.
Overall Experience
7.93
The overall stay was positive, with a mix of commendations and some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:07

Property Description

Convenient Location
Located just a 12-minute walk from JR Narita Train Station, The Hedistar Hotel Narita offers easy access to transportation hubs for travelers.

Comfortable Accommodations
Guests can enjoy Western-style rooms with modern amenities such as flat-screen TVs, free Wi-Fi, and cozy Yukata robes for a touch of Japanese culture.

Convenient Services
From a complimentary shuttle service to Narita Airport to in-room massages and a breakfast buffet, the hotel ensures a comfortable stay with thoughtful services for guests.

Experience convenience and comfort at The Hedistar Hotel Narita. Book your stay now for a relaxing and enjoyable trip.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.9
Based on 2140 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.57
Room Quality: 8.02
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 7.93
A
Ayaka • couple • jp
7
リーズナブル！
Pros:

空港まで電車で15分という立地

Cons:

最寄り駅まで徒歩15分

2026-04-18 • via Nuitee
よしはら • solo_traveller • jp
8
Pros:

スタッフの方に、色々な事を質問したのですが、笑顔で丁寧に教えてくれました。

Cons:

特にないです。

2026-04-17 • via Nuitee
P
PIJYE • solo_traveller • us
10
Pros:

Clean, Comfortable

Cons:

Friendly staff

2026-04-16 • via Nuitee
T
Tracy • family_with_children • au
5
Pros:

The staff were great communicators. Shuttle bus is handy. Groceries and shops close by.

Cons:

The bathroom didn’t smell clean. The walls were dirty & in need of a clean/refresh. Messages sent via booking.com were never responded to.

2026-04-16 • via Nuitee
H
HORIKAWA • solo_traveller • jp
8
2026-04-15 • via Nuitee
T
thi lan • family_with_children • pf
8
Pros:

Bon emplacement , avec un très joli parc pas loin et son magnifique temple . Des restaurants à quelques pas de l'hôtel ainsi qu'un mall avec des commerces de tout genre.

2026-04-14 • via Nuitee
A
Anita • extended_group • nl
7
2026-04-13 • via Nuitee
J
James • solo_traveller • ca
8
2026-04-13 • via Nuitee
N
Nazerke • couple • kz
10
2026-04-12 • via Nuitee
P
Patricia • family_with_children • de
7
okay for a stay at the airport, rooms are clean but very small
2026-04-11 • via Nuitee
J
Jonathan • family_with_children • gb
9
2026-04-10 • via Nuitee
R
Raheela • couple • ca
8
2026-04-10 • via Nuitee
H
Hoa • extended_group • vn
10
2026-04-10 • via Nuitee
L
Lazarev • solo_traveller • il
6
2026-04-09 • via Nuitee
M
Mutsuko • couple • jp
10
とても満足です。
Pros:

ロケーションよく、窓から新勝寺の塔の尖塔？が見え奈良に似ていた。朝食もナイスでした。

Cons:

偶々であったと思いますが、グループできた若者が廊下で集まって楽しく過ごしていたことが少々うるさかったかな。

2026-04-09 • via Nuitee
C
Constanza • solo_traveller • cl
10
2026-04-08 • via Nuitee
R
Rebeca • couple • au
7
It’s okay for one night only.
Pros:

Location is good. 15 min by car to the airport

Cons:

The smell on the room was disgusting, it was smelling mold, absolutely terrible. Lucky it was only one night

2026-04-08 • via Nuitee
A
Albert • family_with_children • ca
5
Pros:

Close to tourist area

Cons:

Cigarette smell in the building

2026-04-07 • via Nuitee
D
Daniele • family_with_children • au
4
Très bruyant, chambres fumeurs données, odeur impossible à supporter
Pros:

Franchement absolument rien

Cons:

Chambres fumeur alors que non fumeurs, une odeur atroce, impossible de dormir. Des portes qui claquent, chambre et SDB minuscules.
La SDB semble être celle d’un bateau, la vue en moins ..
à éviter au maximum

2026-04-06 • via Nuitee
C
CIHAT SAMIL • family_with_children • tr
10
2026-04-03 • via Nuitee