The Hedistar Hotel Narita

Hotels
7.9 (2066 reviews)
Azumacho 168-1 , Narita , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Currency exchange
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good transportation options
Friendly staff
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
6.56
Multiple reviews indicate issues with cleanliness, including a filthy kitchen and dirty bathrooms.
Service
8.53
Staff were generally noted as friendly and accommodating, despite some minor issues.
Location
8.57
Many reviews highlight the excellent location near transport and local attractions.
Room Quality
8.02
Rooms were generally clean but had some issues, like size and comfort.
Amenities
8.05
The presence of a convenience store was appreciated, but some amenities lacked quality.
Value for Money
8.01
Price was seen as fair for the value, but some perceived shortcomings affected this view.
Food and Beverage
7.56
Limited breakfast options were a noted downside, impacting overall value.
Overall Experience
7.93
The overall stay was positive, with a mix of commendations and some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:07

Property Description

Convenient Location
Located just a 12-minute walk from JR Narita Train Station, The Hedistar Hotel Narita offers easy access to transportation hubs for travelers.

Comfortable Accommodations
Guests can enjoy Western-style rooms with modern amenities such as flat-screen TVs, free Wi-Fi, and cozy Yukata robes for a touch of Japanese culture.

Convenient Services
From a complimentary shuttle service to Narita Airport to in-room massages and a breakfast buffet, the hotel ensures a comfortable stay with thoughtful services for guests.

Experience convenience and comfort at The Hedistar Hotel Narita. Book your stay now for a relaxing and enjoyable trip.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.9
Based on 2066 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.57
Room Quality: 8.02
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 7.93
A
Andrew • family_with_children • au
5
Pros:

Good location, walking distance to everything.

Cons:

Old hotel with a good location. I had a small single bed room. The mattress, was as soft as a brick....

2026-02-14 • via Nuitee
R
Reina • family_with_children • jp
8
成田空港に行くのに大雪で、前泊するための保険として予約したが、実際に泊まって、とても良かったのでこれからも利用したいと思います。
Pros:

予約していなかったが、駐車場を使えたこと。400円が800円になっていたが、それでも停められて良かった

2026-02-14 • via Nuitee
L
Leandro • family_with_children • ar
10
2026-02-14 • via Nuitee
Y
YiChi • family_with_children • tw
8
2026-02-13 • via Nuitee
J
Jakob Domagoj • extended_group • hr
9
Near the airport with a free shuttle bus
Pros:

A nice place near the airport with a free shuttle bus. It's a 10 minute walk from the main train station in Narita. The room was nice.

Cons:

The ventilation in the bathroom was not good.

2026-02-11 • via Nuitee
R
Raina • family_with_children • au
3
2026-02-11 • via Nuitee
I
ist_034 • solo_traveller • tr
5
Tekrar kalmam
Pros:

Otel çaprazında 400 metre mesafede küçük ölçekli avm, turistik bölgeye ve merkeze yürüme mesafesinde.

Cons:

Otel oldukça yaşlı. Yıpranmış oda. Rahatsız yatak. Odaya nereden geldiği belli olmayan soğuk. Ekonomik oda çok küçük(bu paraya çok iyi otel var). Havalimanı servisi rez sistemli ve çok seyrek. Tekrar bu oteli tercih etmem.

2026-02-10 • via Nuitee
K
Kenji • extended_group • jp
7
2026-02-09 • via Nuitee
E
ELENA MADOKA • family_with_children • jp
10
2026-02-09 • via Nuitee
R
Rei • solo_traveller • jp
10
2026-02-08 • via Nuitee
J
jill • couple • ca
6
2026-01-31 • via Nuitee
Y
YUI • solo_traveller • jp
8
快適に過ごせました。
Pros:

①1番の決めては早朝にも無料のシャトルバスが出ていたことです。5:30でもほぼ満席だったので需要と供給が釣り合っていてとても良い取り組みだと思います。
②朝は時間との勝負なので時計が置いてあったのも良かったです。
③個人的にティッシュの消費量が多いので、市販の箱ティッシュがそのまま置いてあったのはとても助かりました。詰め替えのものだと衛生面も気になっていたので💦予備があったのも高評価👍🏻

Cons:

強いて言うならハンドソープがなかったことです。ボディーソープで手を洗っていたのですが、洗浄力に欠ける気がするので別にあると親切かと思います。

2026-01-31 • via Nuitee
Y
yama • couple • it
9
2026-01-31 • via Nuitee
N
NANG • couple • jp
8
Relax and smooth
Pros:

Great

Cons:

Design

2026-01-29 • via Nuitee
O
Oscar • solo_traveller • us
7
Decent
Pros:

Cleanliness

Cons:

A bit far away from the airport and no breakfast included

2026-01-29 • via Nuitee
T
Trace • family_with_children • au
10
Best location - walking distance to everywhere - Shuttle bus - Excellent Customer Service
Pros:

Customer Service - The Young Gentleman greet us promptly during our check in and tried his best to make it the best and easy experience for us. They spoke excellent English and make it a pleasant experience to communicate our needs to them.

Shuttle Bus - Big bonus for us to transfer to Airport. And a big big Thumbs up to our driver (5.30am 19th Dec) He was very polite and helpful to help carry our big luggage into the bus. We are truly sorry for the heavy bag. Please send our regards to him!

Room - it's nostalgia and we loved it especially the height under the bed made it extra useful for us to slot our huge luggage in without over occupied the room. All amenities provided in the room and at the ground floor near the lift.

FamilyMart inside the hotel - Definitely a big highlight for us to grab some extra foods back to the room easily.

Location - 20 minutes to/from trainstation, 15 minutes to Naritasan Shinsho-ji Shrines and the famous old street. The Smaller Aeon mall is within 10 minutes walking and we love it! Big Aeon is 30-35 minutes walking too. All within a reasonable walking distance and helped us to explore the area nicely.

Cons:

There's a stain on the wall near the rubbish bin was quite obvious and my eyes can't stop to notice it. Not a big problem actually but it will be nice if the hotel can repaint the area. Definitely not affected our stay experience.

2026-01-27 • via Nuitee
A
Ayla • couple • au
7
2026-01-25 • via Nuitee
M
María Fernanda • family_with_children • cr
10
2026-01-25 • via Nuitee
S
somruthai • extended_group • th
10
2026-01-24 • via Nuitee
A
Awuku • couple • gh
9
Nice
Pros:

Nice

Cons:

I loved everything

2026-01-24 • via Nuitee