Oaks Melbourne on William Suites

Hotels
Minor Hotels
8.6 (6189 reviews)
350 William Street, Melbourne, Victoria, 3000 , Melbourne , AU

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Fitness facilities
Bicycle rentals nearby
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Excellent staff
Good location
Comfortable stay
Cons:
Chemical smells
Slow elevators
Tired facilities

Categories

Cleanliness
7.36
Several reviews mentioned cleanliness issues including chemical smells and tired facilities.
Service
9.33
Exceptional staff and accommodating service noted in multiple reviews.
Location
9.37
Great location with easy access to transport and nearby attractions highlighted frequently.
Room Quality
8.32
Mixed reviews on room quality, including mentions of outdated decor and tired looking rooms.
Amenities
8.35
Amenities were mentioned positively, but some were noted as limited and in poor condition.
Value for Money
8.81
Many reviews indicated good value for the price, especially considering the location.
Food and Beverage
8.36
No specific mentions but standard quality for food options noted in reviews.
Overall Experience
8.93
Most guests expressed a positive overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:57

Property Description

Discover urban elegance at Oaks Melbourne on William Suites, where comfort meets convenience in the heart of Melbourne's bustling Central Business District.

Luxurious Accommodations
Relax in one of our 226 spacious guestrooms featuring fully equipped kitchens, private furnished balconies, and 32-inch LCD televisions, ensuring a comfortable stay that feels just like home.

Exceptional Amenities
Enjoy a state-of-the-art fitness center to keep you energized, alongside complimentary Wi-Fi and concierge services to assist with your every need.

Prime Location
Nestled just steps away from Flagstaff Gardens and the iconic Queen Victoria Market, you’ll find yourself perfectly positioned to explore Melbourne’s vibrant culture and fantastic shopping.

Elevate your travel experience and book your stay at Oaks Melbourne on William Suites today!

Important information:

  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Pets

    Pets not allowed

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Health & Safety

    Property does not require health documentation at check-in

Location

Guest Reviews

8.6
Based on 6189 reviews
Cleanliness: 7.36
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 8.93
J
Jaslyn extended_group au
9
2026-06-27 via Nuitee
S
Sangay solo_traveller au
9
2026-06-27 via Nuitee
B
Bev solo_traveller au
9
Clean & Comfortable Stay in Handy Location.
Pros:

Location. Friendly reception staff, secure car park & clean & comfortable room.
Diagonally opposite Flagstaff station & William g Latrobe Street trams.

Cons:

No sponge in kitchen. Asked and was given a face washer.
Like other places provide, a pkt of biscuits or a provided snack would have been nice to have with a cuppa on arrival.

2026-06-27 via Nuitee
S
Schuster couple au
10
2026-06-27 via Nuitee
L
Leanne solo_traveller au
10
Pros:

Great clean hotel staff were super friendly was close to what we needed

2026-06-27 via Nuitee
J
Jerome solo_traveller pg
10
2026-06-26 via Nuitee
S
Singh solo_traveller au
10
2026-06-26 via Nuitee
J
Judith couple au
8
Good stay staff were great
Pros:

Close to amenities and transport.

Cons:

Room was cold

2026-06-25 via Nuitee
N
Naghmeh(Emma) couple au
10
Lovely time ..
Pros:

Very close to everywhere… easy access to public transport and very clean 😍

Cons:

Nothing

2026-06-25 via Nuitee
T
Tracey solo_traveller au
10
Pros:

Thanks for free upgrade. Location is perfect opposite the gardens.
Perfectly clean and very friendly staff

Cons:

WiFi was super slow

2026-06-25 via Nuitee
P
Poya solo_traveller au
7
2026-06-25 via Nuitee
D
Daniel couple au
10
2026-06-25 via Nuitee
S
Steven couple au
8
2026-06-25 via Nuitee
M
Megan solo_traveller au
8
Pros:

Great size room with all the facilities. Friendly staff. Good location for tram and train.

Cons:

Slightly noisy at night with other guests coming and going..

2026-06-24 via Nuitee
T
Tinks solo_traveller au
10
Treating myself for my 52nd Birthday
Pros:

Short term stay. I had a couple of issues arise earlier in the day and the staff were extremely friendly and helpful when assisting me with varying my booking.

Cons:

Location is perfect, extremely convenient for travellers on public transport. Lovely outlay as you walk into the hotel bur the gorgeous artwork / feature wall was my favourite

2026-06-24 via Nuitee
K
Kimberley solo_traveller au
7
Worth the money you pay for.
Pros:

Location was great, staff were friendly and it was worth it for the money we paid.

Cons:

Some of the facilities are a little on the old side but otherwise it wasn’t an issue.

2026-06-23 via Nuitee
R
Ruby couple au
10
Pros:

Staff were excellent

2026-06-23 via Nuitee
K
karen couple au
8
I really enjoyed our stay and the comfort was great
Pros:

Kitchen was great and room very nice. Close to the markets and travel.

Cons:

The view wasn't the best as we were looking into another building

2026-06-23 via Nuitee
A
Anita couple au
8
2026-06-23 via Nuitee
T
Tracey solo_traveller au
9
Great location, will stay again
Pros:

Shower, great water pressure

Cons:

N/a

2026-06-23 via Nuitee