Oaks Melbourne on William Suites

Hotels
•
Minor Hotels
8.6 (6189 reviews)
350 William Street, Melbourne, Victoria, 3000 , Melbourne , AU
61-3-8329 6600

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Facilities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Fitness facilities
Bicycle rentals nearby
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Excellent staff
Good location
Comfortable stay
Cons:
Chemical smells
Slow elevators
Tired facilities

Categories

Cleanliness
7.36
Several reviews mentioned cleanliness issues including chemical smells and tired facilities.
Service
9.33
Exceptional staff and accommodating service noted in multiple reviews.
Location
9.37
Great location with easy access to transport and nearby attractions highlighted frequently.
Room Quality
8.32
Mixed reviews on room quality, including mentions of outdated decor and tired looking rooms.
Amenities
8.35
Amenities were mentioned positively, but some were noted as limited and in poor condition.
Value for Money
8.81
Many reviews indicated good value for the price, especially considering the location.
Food and Beverage
8.36
No specific mentions but standard quality for food options noted in reviews.
Overall Experience
8.93
Most guests expressed a positive overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:57

Property Description

Discover urban elegance at Oaks Melbourne on William Suites, where comfort meets convenience in the heart of Melbourne's bustling Central Business District.

Luxurious Accommodations
Relax in one of our 226 spacious guestrooms featuring fully equipped kitchens, private furnished balconies, and 32-inch LCD televisions, ensuring a comfortable stay that feels just like home.

Exceptional Amenities
Enjoy a state-of-the-art fitness center to keep you energized, alongside complimentary Wi-Fi and concierge services to assist with your every need.

Prime Location
Nestled just steps away from Flagstaff Gardens and the iconic Queen Victoria Market, you’ll find yourself perfectly positioned to explore Melbourne’s vibrant culture and fantastic shopping.

Elevate your travel experience and book your stay at Oaks Melbourne on William Suites today!

Important information:

  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Pets

    Pets not allowed

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Health & Safety

    Property does not require health documentation at check-in

Location

Guest Reviews

8.6
Based on 6189 reviews
Cleanliness: 7.36
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 8.93
D
Daniel • couple • de
9
Pros:

Tolle Lage

Cons:

Küche nur spartanisch ausgestattet

2026-04-04 • via Nuitee
E
Emilio • couple • es
9
MUY AGRADABLE
Pros:

LA AHBITACFKION CON BALCON CON VISTAS AL PARQUE EXCELENTE

Cons:

EL PARQUING DEMASIADO CARO VIENDO LOS PRECIOS DE LA ZONA

2026-04-03 • via Nuitee
A
Anton Miguel • couple • au
9
2026-04-02 • via Nuitee
M
Mansi • family_with_children • in
8
2026-04-02 • via Nuitee
C
carstensch0lz • Business
8
Provides what you need- a room for the night.
Pros:

Nothing amazing about hotel room, was told that I had received an upgrade but room seemed pretty standard. Not much to complain about in the room, cleanliness could have been better. There was mould in the shower and stains on the bathroom walls.
Overnight there were a lot of doors slamming which woke me up every time this occurred. Nothing really the hotel can do about it, it's more the guests staying there that are slamming doors and pacing up the hallways.

2026-04-01 • via Tripadvisor
K
Kashian Katrina • couple • ph
8
2026-04-01 • via Nuitee
Z
zhaowei • solo_traveller • au
10
Team are ploite and helpful
Pros:

Close to train station

2026-04-01 • via Nuitee
H
Howard • solo_traveller • gb
8
Great location, clean and comfortable room, considerate neighbours!
Pros:

Location. View from my balcony (I was facing Flagstaff Park - wouldn’t have been so happy to have a room on the opposite side of the corridor I feel)

Cons:

Needed a more comfortable relaxation chair in the room

2026-04-01 • via Nuitee
C
Cara • solo_traveller • au
7
2026-04-01 • via Nuitee
B
Boxiang • couple • cn
6
2026-04-01 • via Nuitee
K
KEVIN • solo_traveller • nz
7
Staff helpful. Good location to trams and train station
Pros:

Good location

Cons:

Breakfast next door not so good

2026-04-01 • via Nuitee
A
Alanna • couple • au
10
Accomodation was great as normal.
Pros:

Breakfast at Jazz cnr cafe was very good.

2026-04-01 • via Nuitee
M
Maureen • couple • au
10
Very enjoyable
Pros:

Walking access from train station and places we wished to visit

Cons:

Size of room, kitchen facilities and location

2026-03-31 • via Nuitee
J
Josh • couple • au
10
2026-03-31 • via Nuitee
A
anonymous • family_with_children • au
10
2026-03-31 • via Nuitee
R
Rhianna • couple • au
5
Cons:

Room had a bad smell in entire apartment

2026-03-31 • via Nuitee
D
Dwyer • solo_traveller • au
10
great surrounds and very professional staff and elegant setting...wow factor!!
Pros:

everything!!

Cons:

N/A

2026-03-31 • via Nuitee
B
Bernadette • couple • au
9
2026-03-31 • via Nuitee
A
Angel • couple • hk
9
veyr pleasant stay, great location, great staff, and good price.
Pros:

everything is good, it would be even better if a washing machine is fitted in the room.

Cons:

the towels are not changed every day

2026-03-31 • via Nuitee
T
Timotijevic • family_with_children • au
10
2026-03-31 • via Nuitee