Oaks Melbourne on William Suites

Hotels
Minor Hotels
8.6 (6189 reviews)
350 William Street, Melbourne, Victoria, 3000 , Melbourne , AU

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Fitness facilities
Bicycle rentals nearby
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Excellent staff
Good location
Comfortable stay
Cons:
Chemical smells
Slow elevators
Tired facilities

Categories

Cleanliness
7.36
Several reviews mentioned cleanliness issues including chemical smells and tired facilities.
Service
9.33
Exceptional staff and accommodating service noted in multiple reviews.
Location
9.37
Great location with easy access to transport and nearby attractions highlighted frequently.
Room Quality
8.32
Mixed reviews on room quality, including mentions of outdated decor and tired looking rooms.
Amenities
8.35
Amenities were mentioned positively, but some were noted as limited and in poor condition.
Value for Money
8.81
Many reviews indicated good value for the price, especially considering the location.
Food and Beverage
8.36
No specific mentions but standard quality for food options noted in reviews.
Overall Experience
8.93
Most guests expressed a positive overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:57

Property Description

Discover urban elegance at Oaks Melbourne on William Suites, where comfort meets convenience in the heart of Melbourne's bustling Central Business District.

Luxurious Accommodations
Relax in one of our 226 spacious guestrooms featuring fully equipped kitchens, private furnished balconies, and 32-inch LCD televisions, ensuring a comfortable stay that feels just like home.

Exceptional Amenities
Enjoy a state-of-the-art fitness center to keep you energized, alongside complimentary Wi-Fi and concierge services to assist with your every need.

Prime Location
Nestled just steps away from Flagstaff Gardens and the iconic Queen Victoria Market, you’ll find yourself perfectly positioned to explore Melbourne’s vibrant culture and fantastic shopping.

Elevate your travel experience and book your stay at Oaks Melbourne on William Suites today!

Important information:

  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Pets

    Pets not allowed

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Health & Safety

    Property does not require health documentation at check-in

Location

Guest Reviews

8.6
Based on 6189 reviews
Cleanliness: 7.36
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 8.93
M
Max family_with_children au
10
Pros:

Everything

Cons:

We loved everything

2026-02-14 via Nuitee
M
Mawuena couple au
10
2026-02-14 via Nuitee
D
Dartnall couple au
10
2026-02-14 via Nuitee
D
Diana solo_traveller au
8
2026-02-13 via Nuitee
J
Jesse solo_traveller au
8
2026-02-13 via Nuitee
T
Tahlisha couple au
5
Pros:

Great location

Cons:

Room had a funny smell on arrival, our door didn’t work the day after check in with all keys but they fixed it quickly. TV was not useable as it needed to upgrade but kept disconnecting from internet

2026-02-13 via Nuitee
D
Duane couple au
8
Pros:

Location was excellent

2026-02-13 via Nuitee
G
Gavin couple ae
6
Pros:

location

Cons:

the rooms located for booking.com is facing another buliding , hence its looks congested and no view at al. If the room is to be upgrated it has to be paid.

2026-02-13 via Nuitee
B
Benjamin couple au
10
2026-02-12 via Nuitee
M
Merilyn family_with_children au
10
Pros:

Wonderful helpful staff and good location x

2026-02-12 via Nuitee
C
Camryn couple au
8
2026-02-12 via Nuitee
P
Paulina solo_traveller mx
8
Very good option!
Pros:

The staff are great!!

Cons:

They charged for using the washing machines

2026-02-12 via Nuitee
B
Brent solo_traveller nz
10
2026-02-12 via Nuitee
S
Sean solo_traveller au
8
2026-02-12 via Nuitee
A
Anna couple pl
10
2026-02-12 via Nuitee
M
Maria family_with_children au
9
2026-02-11 via Nuitee
L
Lincoln solo_traveller au
10
2026-02-11 via Nuitee
B
Boldiston couple au
8
Pros:

Close to where we needed to have appointments.
Comfortable king size mattress, dishwasher.

2026-02-11 via Nuitee
L
lesley solo_traveller au
8
Cons:

Too far from restaurants. Impossible to reach crockery in cupboards or the toaster

2026-02-11 via Nuitee
K
Kathleen family_with_children au
10
Pros:

Great view, easy walk to lots of great dinner options and southern cross station, staff friendly and helpful

2026-02-11 via Nuitee