Oaks Melbourne on William Suites

Hotels
•
Minor Hotels
8.6 (6189 reviews)
350 William Street, Melbourne, Victoria, 3000 , Melbourne , AU
61-3-8329 6600

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Facilities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Fitness facilities
Bicycle rentals nearby
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Excellent staff
Good location
Comfortable stay
Cons:
Chemical smells
Slow elevators
Tired facilities

Categories

Cleanliness
7.36
Several reviews mentioned cleanliness issues including chemical smells and tired facilities.
Service
9.33
Exceptional staff and accommodating service noted in multiple reviews.
Location
9.37
Great location with easy access to transport and nearby attractions highlighted frequently.
Room Quality
8.32
Mixed reviews on room quality, including mentions of outdated decor and tired looking rooms.
Amenities
8.35
Amenities were mentioned positively, but some were noted as limited and in poor condition.
Value for Money
8.81
Many reviews indicated good value for the price, especially considering the location.
Food and Beverage
8.36
No specific mentions but standard quality for food options noted in reviews.
Overall Experience
8.93
Most guests expressed a positive overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:57

Property Description

Discover urban elegance at Oaks Melbourne on William Suites, where comfort meets convenience in the heart of Melbourne's bustling Central Business District.

Luxurious Accommodations
Relax in one of our 226 spacious guestrooms featuring fully equipped kitchens, private furnished balconies, and 32-inch LCD televisions, ensuring a comfortable stay that feels just like home.

Exceptional Amenities
Enjoy a state-of-the-art fitness center to keep you energized, alongside complimentary Wi-Fi and concierge services to assist with your every need.

Prime Location
Nestled just steps away from Flagstaff Gardens and the iconic Queen Victoria Market, you’ll find yourself perfectly positioned to explore Melbourne’s vibrant culture and fantastic shopping.

Elevate your travel experience and book your stay at Oaks Melbourne on William Suites today!

Important information:

  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Pets

    Pets not allowed

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Health & Safety

    Property does not require health documentation at check-in

Location

Guest Reviews

8.6
Based on 6189 reviews
Cleanliness: 7.36
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 8.93
B
bernisteiner • solo_traveller • at
8
Pros:

Friendly staff who tried their best in helping with our problems and later gave us a voucher for a free breakfast. Much appreciated!

Cons:

First we had a stinky air conditioner that turned the whole room into a fish market when turned on, but we got transferred to another room. There we had a faulty smoke detector that went off in the night, waking us up and nearly gave us a heart attack. Weren't expecting our honeymoon that way...

2026-05-23 • via Nuitee
M
marlene • solo_traveller • au
9
Pros:

The staff were really friendly and helpful and the room was very comfortable.

2026-05-23 • via Nuitee
C
Conall • solo_traveller • ie
8
2026-05-23 • via Nuitee
T
Tania • couple • au
10
Great location and friendly, very polite staff
Pros:

Central for our needs, the room was a great size.

Cons:

Bed was hard

2026-05-22 • via Nuitee
S
Shay • solo_traveller • au
8
2026-05-22 • via Nuitee
E
Earl • couple • au
7
Comfortable room in the right location for our needs. Reception staff were wonderful
Pros:

Lovely staff❤️

2026-05-22 • via Nuitee
C
Carmela • solo_traveller • au
10
Would most definitely stay again
Pros:

Kirillos was absolutely lovely and very accommodating.

Cons:

Nil

2026-05-22 • via Nuitee
K
Kellie • solo_traveller • au
10
Awesome stay with Oaks Melbourne on Williams street
Pros:

Grate customer service. From the time you arrive and thru out your stay staff are friendly and so helpful too.

Cons:

Honestly there wasnt anything I didnt like

2026-05-22 • via Nuitee
J
Johnson • solo_traveller • au
9
2026-05-21 • via Nuitee
A
Averil • couple • au
8
Great Location
Pros:

Location
Views from Balcony
Proximity to VIC Markets

Cons:

Facilities available at the property

2026-05-21 • via Nuitee
E
Elizabeth • solo_traveller • au
10
2026-05-21 • via Nuitee
J
Jodie • solo_traveller • au
8
Pros:

Great view and location

2026-05-21 • via Nuitee
S
Steven • couple • au
10
2026-05-20 • via Nuitee
P
Parrant • solo_traveller • au
10
2026-05-20 • via Nuitee
A
Anthony • solo_traveller • au
10
Pros:

Location was great, room was a good size with all facilities. Staff were fantastic.

Cons:

Nothing

2026-05-20 • via Nuitee
C
Chris • solo_traveller • be
8
Great views
Pros:

Good city and park view.

Cons:

Just a fraction overpriced compared to the facilities and overall offer.

2026-05-20 • via Nuitee
M
Michele • solo_traveller • au
10
Pros:

The property was amazing it was clean and comfortable. The staff were amazing and all friendly. My room was great and had a balcony with a great view. It is located close to the cbd and some great eating places Highly recommend this place I will definitely be back

2026-05-20 • via Nuitee
M
Maria • couple • au
10
Pros:

Beautifully appointed room and great quiet location

Cons:

Tv was too big and too close to the bed. Would have preferred it up higher in the wall.

2026-05-20 • via Nuitee
H
Hayeon • solo_traveller • kr
8
Pros:

조용하고 뷰가 좋았습니다. 햇살도 잘 들어오고 밤에는 야경이 잘 보이는 예쁜 방이었어요🌃 스태프들도 정말 친절했습니다!

Cons:

슬리퍼가 없어서 아쉬웠어요 그리고 방이 살짝 추웠습니다

2026-05-19 • via Nuitee
S
Simon • solo_traveller • au
10
Excellent all round stay
Pros:

Loved the accommodation, great location and the staff couldn't do enough for us.

2026-05-18 • via Nuitee