De Alturas Resort

It's in candolim which is very good place but the hotel is totally surrounded by local people huts, the worst scenery arround the hotel, swimming pool was okk okk clean, bathroom was third class and very dirty, bed was also dirty if the hotel is taking 2000 rs a night then it's worthy but seeing it 4 star hotel i spent 4800 per room per night which is totally waste

Terrible experience, AC not working, loud continuous vibrating noise in the room due to kitchen exhaust fan, even during the night time, wifi not working. Worst paet is even after complaining about it to the FOM Suraj Singh and his staff nothing happened. When I checked in, I was greeted - have a pleasant stay, but they are no where close to even understanding what a pleasant stay is all about. Even a 3 star property is better than this one. Though they claum to be 4 star, they are no where close to even a 3 star property. Will never book this property again.

Terrible hotel with indian standard. Terrible smell in the room of mildew, impossible to change becouse the smell is from the mattress and the bedding. Bathroom with water kanalization primitive and aspirator not efficent,maybe not connected, just motor with noisy,but air not escape. Not professional, not cleaned, not nice , nothing was good. Air condition dirty and smelling too. Breakfast no comment. Workers and customers that overnight speaking in the corridor ,in the stairs without respect for customers that sleeping. Hotel for poor people no educated that go in holiday first time in his life. Reception without smile and slowly to check out. Terrible experience. Never more.

The hotel is just 50 meters or so, of the main strip in busy Candolim on the southern tip of North Goa.
Our rooms were not quite what we expected from the booking with it supposed to be 4star, and we would recommend to upgrade from the standard room. The beds were rather soft and one of the rooms didn't have a window. The hotel overall though was OK, breakfast was good and staff were attentative. The breakfast buffet was fresh very varied and good.

The hotel's wifi was terrible. Even after several complaints, the management couldn't find a solution for the entire period of my stay. Rusted geyser in the bathroom that never worked.The room was OK. Towels had hair follicles.

This was a pleasant hotel and i would recommend to stay here again. Close to the strip and beach in Candolim

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Opholdet var en skuffelse. Hotellet er i en dårlig stand og dårlig rengjort.
Service var ikke som vi oplever andre steder i Indien. Bl. a. stod service efter roomservice på trappeopgangen i over 24 timer efterfølgende.
Klagepunkter blev der ikke fulgt op på. Management var "kold".
Værelset skulle være superior, men levede slet ikke op til navnet, ganske ordinært og under gennemsnittet.
Vi blev afkrævet et stort gebyr for et arrangement, som vi ikke havde fået oplysninger om og som vi ikke ønskede at deltage i. Ved bestilling af værelset var der ingen oplysninger, hjemmesiden er senere ændret, sikkert af hotellet.
I øvrigt var arrangementet flyttet til en anden dato en oprindeligt.
Kan ikke anbefale hotellet til denne prisklasse.

Have stayed for a day. I wasnt worth keeping money on this hotel for sake of buffet breakfast free...

The staff is very polite. Each night they provide entertainment to their guests. The hotel is nice and clean.

Hotel was OK but I Had Broken Toilet Handle / the Window View was with Filthy Rubbish at the Back and I Found Cockroach in the Toilet with loads of Mosquito Bites in the Hotel.

Hotel needs More improvement is Required.

Please don't go on the images shown. The bathroom is always leaking, color falling off walls, room service time too long, rude staff is all what we experienced
They will charge you for things you have not done or ordered.
During check-out, no proper bill is given

Warning: Please get a life and book a better property other than this.

Decent hotel for a comfortable stay with good proximity.

Overall a nice stay... Breakfast was excellent...Poolside is amazing...

Excellent staff with good service. Views from balcony are average. Pool is very small and falls short when crowded with few people. Hotel Restaurant is great. Biggest disappointment was one group of rowdy people staying in the Hotel during same time who were creating nuisance and management did not pay attention. Overall, nice property.

We ordered with balcony, wifi. We where put in a room that smelled like basement, internet NOT worked and our balcony was a Window covered with black tape. We paid extra to get the room we expected!!

De Alturas is a wonderful hotel with a excellent facilities and a great staff. We stayed there for a week. We loved every minute of it. I would especially call out the staff as being the highlight of this establishment. From the moment we arrived, we felt well cared for. Executive Chef Kunal and F&B Manager Michael were extremely accommodating to our food requests. This is the type of accommodation that comes from true caring. For example, we requested a chicken soup for our son. Chef Kunal went on to make a special recipe soup just for us based on what our son likes. On another occasion, F&B Manager Michael recommended some *really* fresh seafood for our traditional Goan dinner. It was some of the best seafood I have ever tasted.

The hotel could do with a few minor improvements on the facilities. But these are truly minor. We did not call these out at the time. If we had done so, I am sure the super-responsive staff would have corrected it right away.

Overall, a great hotel to stay at.

The website says the hotel is just 5 minutes walk from the beach - the fact is that hotel is a good 30-40 minute walk from the beach

Facilities are not 4 star and we would not recommend anyone this hotel - not worth the money they charge

Breakfast is below par

Swimming Pool is next to the entrance and is very small

Initially or room was not at all made ready. Probably because we had an early check in (though I informed the hotel about it). Once the room was made, it was comfortable but do not expect any kind of a view from the superior room. The food was overpriced but was good. The beach is rightly 5-10 mins walk but I didn't feel as if I can overstay at the beach till 11 in the night and walk back to the resort. The staff were ok. The website (both the hotel's and the agent sites) do not give the correct picture of the hotel vis-a-vis location and room quality. Moreover, I didn't feel it was worth 4K/night (off season price)

Good stay overall. Restaurant food rates could be little reasonable. Taxi union waiting outside the hotel can be avoided.

Overall experience was good, food is nice, walkable distance from beach and shops..