Grand Residence

Hotels
•
Independent
5.8 (228 reviews)
No.85/86, Arcot Road, Porur, Chennai, Tamil Nadu, 600 116 , Chennai , IN
91-44-24767611

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
24-hour front desk
Luggage storage
Express check-in/check-out
Sauna
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Location
Food quality
Responsive room service
Cons:
Cleanliness issues
Bad smell
Booking issues

Categories

Cleanliness
2.51
Multiple complaints regarding dirty rooms, including tobacco stains and unclean bed sheets.
Service
7.98
Issues highlighted, but staff helped resolve booking problems.
Location
9.02
Location was noted as a positive point in the reviews.
Room Quality
3.47
Room had significant issues with cleanliness and comfort as per reviews.
Amenities
6.5
Basic amenities were present, though some complaints about lack of hair dryer.
Value for Money
4.46
Guests expressed concerns about potential overcharging and mismanagement.
Food and Beverage
6.51
Food is mentioned positively, though breakfast could be improved.
Overall Experience
5.98
Guests reported a mix of positive experiences and serious issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:04

Property Description

Luxurious Spa Services
Indulge in massages, body treatments, and facials at our exquisite spa.

Premium Recreational Amenities
Relax at the indoor pool, sauna, and fitness center for the perfect leisure experience.

Convenient Features for Guests
From free babysitting to express check-in, enjoy a range of services for a comfortable stay.

Book your stay at Grand Residence in Chennai today for a truly memorable experience!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAA

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

5.8
Based on 228 reviews
Cleanliness: 2.51
Service: 7.98
Location: 9.02
Room Quality: 3.47
Amenities: 6.5
Value for Money: 4.46
Food and Beverage: 6.51
Overall Experience: 5.98
Z
Zulfikar • solo_traveller • in
5
2026-02-13 • via Nuitee
M
Mishra • family_with_children • in
10
Pros:

The room & amenities

Cons:

Room service not upto the Mark

2026-02-11 • via Nuitee
S
Sivaraj • couple • in
8
Pros:

There is no Cooling effect

2026-01-19 • via Nuitee
D
Daminda • extended_group • lk
1
2026-01-19 • via Nuitee
R
Rajeev • solo_traveller • in
8
Very good
Pros:

Apt Menu. Good hot food and tasty

2026-01-09 • via Nuitee
J
Jeevan • couple • in
3
2026-01-06 • via Nuitee
G
GANAPATHI • family_with_children • bh
8
2026-01-01 • via Nuitee
R
Rajasekar • family_with_children • au
6
2026-01-01 • via Nuitee
S
Sarala • family_with_children • in
7
2025-12-11 • via Nuitee
S
Suresh • family_with_children • sg
2
The room was very dirty, with tobacco stains and unclean bed sheets. Hot water took 10–15 minutes to come, no hair dryer
Pros:

Location

Cons:

Hi, I would like to share my experience with this hotel.

First, the room was very dirty — even during check-in, I noticed someone had spat tobacco inside.

Secondly, the hot water takes around 10 to 15 minutes to start running, which is very inconvenient.

There was no hair dryer provided, and the bed sheets were also dirty. Somehow, mosquitoes managed to get inside the room, and my son ended up with several mosquito bites.

I highlighted all these issues to the front desk, but there was no improvement.

Lastly, if you plan to extend your stay, I strongly recommend booking through an online app — otherwise, you may risk being overcharged or misled, as they can easily change their words or pricing.

2025-11-04 • via Nuitee
A
Arjunan • couple • sg
1
Very bad and waiting for refund from booking.com
Pros:

Nothing, the room and hotel is very bad smell. Came out from hotel with in a hour. Never stay in the hotel. Please refund my booking.

Cons:

The unhealthy smell. Please call or send email

2025-10-15 • via Nuitee
S
SavanJ J • family_with_children • in
6
2025-10-09 • via Nuitee
S
Sunil
8
Pros:

Staff was helpful

2025-10-01 • via Nuitee
S
Selvanen • family_with_children • mu
9
2025-09-20 • via Nuitee
K
Krishnan • solo_traveller • in
6
2025-09-08 • via Nuitee
K
Krishnamoorthy • family_with_children • sg
3
2025-08-31 • via Nuitee
G
Gowthaman • family_with_children • in
8
2025-08-28 • via Nuitee
R
Rutha • family_with_children • in
9
Pros:

Loved the ambience, hygiene and provisions. Lighting is very pleasant. Hot water showers and plug points as much as needed are provided.Room service is very responsive, and food is really good there. A very pleasant and comfortable stay. Recommended for families.

Cons:

Issues while booking via this app...the number of adults got reduced in the end, but the staff helped us out...breakfast could have been made a bit better.

2025-07-25 • via Nuitee
A
A • family_with_children • in
10
Pros:

Nice and clean room

Cons:

now issue

2025-07-24 • via Nuitee
A
Ashley • family_with_children • in
10
2025-07-03 • via Nuitee