Casas Novas Countryside Hotel Spa & Events

Hotels
8.5 (1837 reviews)
Rua Visconde do Rosário, 1 , Chaves , pt

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Good breakfast variety
Cons:
Frequent issues with room access
Inconsistent pool and spa conditions

Categories

Cleanliness
8.08
The room showed signs of use, including peeling wallpaper, indicating a need for improvements in upkeep.
Service
8.85
Guests found the staff to be friendly and helpful, contributing positively to their experience.
Location
8.79
The hotel is situated in a tranquil area near Chaves, appreciated for its scenic beauty.
Room Quality
8.54
Generally comfortable rooms with good size, although some furnishings showed wear.
Amenities
8.27
Amenities like the indoor pool and sauna were highlighted positively, though there were some issues noted.
Value for Money
8.53
Considering the overall experience and amenities, guests felt it was a good value for a four-star hotel.
Food and Beverage
8.38
Breakfast received positive remarks for variety, but some felt it did not meet four-star standards.
Overall Experience
8.55
Guests enjoyed their stay overall, with several positive comments but also some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:45

Property Description

Luxurious Spa and Pools
The Casas Novas Countyside Hotel boasts a luxury spa and both indoor and outdoor pools, offering guests the ultimate relaxation experience during their stay.

Exceptional Dining Experience
Indulge in a wide range of regional specialities and international cuisine at the hotel's Restauro do Solar, located in the original wine cellar. During summer, enjoy drinks and light snacks on the terrace.

Family-Friendly Amenities
From a tennis court to walking trails and a playground for children, there are activities for guests of all ages to enjoy at Casas Novas Countyside Hotel Spa & Events.

Experience luxury and comfort at Casas Novas Countyside Hotel. Book your stay now to unwind in style.

Important information:

Please note that the property is going through renovation works that will not disturb guests.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHV

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for € 20 per person per night when using an available extra bed.
    People 13 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1837 reviews
Cleanliness: 8.08
Service: 8.85
Location: 8.79
Room Quality: 8.54
Amenities: 8.27
Value for Money: 8.53
Food and Beverage: 8.38
Overall Experience: 8.55
C
Cabeça Branca • solo_traveller • pt
10
Pros:

Estava tudo óptimo

2026-05-08 • via Nuitee
C
CARLOS • family_with_children • pt
9
Pros:

Simpatia dos funcionários, local extremamente calmo e descontraído.
Jantar e pequenos almoços muito bons e com qualidade e variedade..
Quartos muito limpos e comodos...

2026-05-08 • via Nuitee
A
Ana Rita • family_with_children • pt
8
2026-05-08 • via Nuitee
A
Alba • solo_traveller • es
9
2026-05-08 • via Nuitee
P
Paulo • couple • pt
8
Bom para descansar e perto de pontos de interesse
Pros:

Piscina interior, jacuzzi, quarto

Cons:

Acho que o restaurante poderia ser melhor.

2026-05-08 • via Nuitee
C
Carla • solo_traveller • pt
8
2026-05-08 • via Nuitee
V
Virgilio • couple • fr
8
2026-05-07 • via Nuitee
R
Raquel Filipa • solo_traveller • pt
8
2026-05-07 • via Nuitee
F
Fernando • solo_traveller • pt
10
Pros:

Hotel maravilhoso, com um atendimento excelente ☺️. Pequeno almoço top

Cons:

Almoço e Jantar sem muita opção e com o mesmo cardápio todos os dias. Poderia ter outras opções pra Jantar e Almoço.

2026-05-05 • via Nuitee
C
Cristina • couple • pt
7
Pros:

As paisagens

Cons:

A quantidade de cloro na divisão da piscina era demasiada. Mal se entrava os olhos já ardiam.

2026-05-05 • via Nuitee
E
Elisabete • solo_traveller • pt
9
Pros:

No geral foi uma estadia muito agradável. Gostei muito da banheira de hidromassagem do quarto, bem como do spa.

Cons:

O quarto onde fiquei é mais pequeno do que aparentam as fotos . O pequeno almoço também me pareceu um pouco aquém para um hotel de 4 estrelas e para o preço pago.

2026-05-05 • via Nuitee
D
Demetrio • solo_traveller • es
10
2026-05-04 • via Nuitee
S
Silva • couple • pt
10
2026-05-03 • via Nuitee
F
Françoise • couple • fr
10
2026-05-02 • via Nuitee
A
Alexandre • solo_traveller • pt
5
Pros:

Calma e sossego.

Cons:

Estado de manutenção das instalações (porta com fechadura avariada, que obrigou a ter de recorrer a um funcionário cada vez que se pretendia entrar no quarto).

2026-05-02 • via Nuitee
A
Ana • family_with_children • ar
8
2026-05-02 • via Nuitee
J
jorge • solo_traveller • pt
8
2026-05-02 • via Nuitee
B
Bárbara • couple • pt
8
2026-05-02 • via Nuitee
B
Bárbara • couple • pt
10
2026-05-01 • via Nuitee
M
Mercedes • couple • es
10
Deseable
Pros:

El lugar es una maravilla, la perreta ¡jeje! La habitación muy confortable, el personal muy amable, el parking

2026-05-01 • via Nuitee