Stream Hotéis

Hotels
8.8 (6533 reviews)
Rua General Osório, 830 , Ribeirão Preto , br

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Very good/excellent breakfast with many options
Friendly and attentive staff
Clean and well-kept premises (generally)
On-site parking
Cons:
Rooms are old and need renovation
Uncomfortable beds and heavy/poor pillows
Occasional bathroom leakage in some rooms
Poor Wi‑Fi reported by guests
No emergency generator (problem during city power outage)
Payment/prepayment communication issues and missing invoice for some guests

Categories

Cleanliness
8.6
Generally clean according to multiple reviews, though a few guests reported a bathroom leak and light water on the floor in one room.
Service
9.4
Staff repeatedly praised as very attentive and kind; a couple of administrative issues were noted (invoice not sent, payment requests handled confusingly).
Location
9.6
Location repeatedly described as excellent and very convenient (central, near bars/restaurants).
Room Quality
7.5
Multiple comments that rooms are old and need modernization; specific complaints about hard/poor mattresses, uncomfortable/heavy pillows and one room with a mid-bed obstruction and thin mattress.
Amenities
7.9
Breakfast and parking praised, but issues noted with Wi‑Fi quality and lack of an emergency generator during a city power cut.
Value for Money
8.1
Mixed: many found the stay good for the location and services, but some felt prices were high during special events and there were payment/prepayment surprises.
Food and Beverage
9.6
Breakfast repeatedly called excellent/delicious with many options; one of the strongest positive points across reviews.
Overall Experience
9.7
Overall very positive sentiment: frequent return guests, praise for staff, breakfast and location; isolated negative incidents (payment, room condition, power outage) but majority of stays were highly satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:10

Property Description

Luxurious Accommodations
Experience comfort and elegance at Black Stream Hotel with a choice of rooms featuring carpeted, tiled, or wooden flooring. Each room is equipped with air conditioning, a minibar, cable TV, and soundproof windows for a peaceful stay.

Modern Amenities
Enjoy complimentary broadband and Wi-Fi throughout the property, ensuring you stay connected during your visit. Benefit from 24-hour room service for your convenience, making your stay hassle-free and enjoyable.

Delicious Breakfast
Start your day right with a delicious breakfast served daily in the breakfast room. Indulge in a variety of options to suit your taste and fuel you for a day of exploring Ribeirão Preto.

Book your stay at Black Stream Hotel now for a memorable and relaxing experience.

Important information:

Please note that parking is offered by a third party parking company and it is available for BRL 20 per day.
On Sundays and holiday periods we do not have food service after 3pmPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAO

Location

Guest Reviews

8.8
Based on 6533 reviews
Cleanliness: 8.6
Service: 9.4
Location: 9.6
Room Quality: 7.5
Amenities: 7.9
Value for Money: 8.1
Food and Beverage: 9.6
Overall Experience: 9.7
L
Luciana • solo_traveller • br
10
2026-08-23 • via Nuitee
F
Fabiana Eliane De carvalho • couple • br
8
2026-08-22 • via Nuitee
F
Ferreira • solo_traveller • br
8
2026-08-22 • via Nuitee
M
Maciel • solo_traveller • br
9
Muito bom
Pros:

Limpeza

2026-08-22 • via Nuitee
D
Dias • solo_traveller • br
8
Pros:

Café da manhã

2026-08-22 • via Nuitee
W
Wagner • couple • br
8
2026-08-21 • via Nuitee
V
Vinícius P. • solo_traveller • br
6
2026-08-21 • via Nuitee
L
Leonardo • solo_traveller • br
10
2026-08-21 • via Nuitee
C
Carla Gameiro • solo_traveller • br
6
Pros:

O café da manhã é sempre muito gostoso, mas, de todas as vezes que já nos hospedamos aqui (foram muitas nos últimos 3 anos) nessa hospedagem o café estava com sabor diferente, faltaram bolos diferentes, e não tinha coalhada ou yogurte natural (somente de côco e morango).

Cons:

Não conseguimos assistir um filme a noite ou uma única notícia. Sinal de TV a cabo NÃO FUNCIONAVA, isso é lamentável. Qualquer hóspede quer ter um sinal de TV funcionando, ver 1 notícia que seja, até porque está INCLUSO NO PREÇO. Bem decepcionada, não esperava de forma alguma, ainda mais sendo cliente assídua.

2026-08-20 • via Nuitee
C
Cristiane • couple • br
10
2026-08-20 • via Nuitee
R
Renato • couple • ae
10
Simplesmente perfeita.
Pros:

A melhor parte foi o staff, maravilhosos!

2026-08-19 • via Nuitee
F
FABIANNE MODENESE LIMA • couple • br
8
BOA LOCALIZAÇÃO
Pros:

ATENDEU AS ESPECTATIVAS POIS FOI MUITO RÁPIDO

Cons:

NÃO TENHO NENHUMA QUEIXA

2026-08-19 • via Nuitee
C
Carlos Eduardo • solo_traveller • br
10
2026-08-19 • via Nuitee
S
Silva • solo_traveller • br
10
2026-08-19 • via Nuitee
B
Bas • couple • nl
8
2026-08-19 • via Nuitee
L
Lili • extended_group • br
10
2026-08-19 • via Nuitee
M
Marilha Naiara • solo_traveller • br
10
2026-08-18 • via Nuitee
R
RAWLIDENES • family_with_children • br
9
2026-08-18 • via Nuitee
D
Demetrius Martinelli • solo_traveller • br
10
2026-08-18 • via Nuitee
J
Jorge • solo_traveller • br
9
Muito bom hotel, voltarei com certeza
Pros:

Gostei do quarto, bastante confortável, e também do café da manhã

Cons:

Nada a reclamar

2026-08-18 • via Nuitee