Class Hotel Passos Rio Grande Portal da Canastra

Hotels
8 (170 reviews)
Rodovia Mg 050 KM358 , Passos , br

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Room Quality
Amenities
Cons:
Food and Beverage
Service Issues
Cleanliness Issues

Categories

Cleanliness
7.58
Several complaints about cleanliness, especially during breakfast.
Service
8.55
General positive sentiment about staff, but some issues with reception service.
Location
9.09
Positive reviews about hotel's good location.
Room Quality
8.04
Rooms were described as comfortable; some critiques of specific features.
Amenities
8.07
Amenities were positively reviewed, but limited feedback was provided.
Value for Money
8.03
Generally good value for the price.
Food and Beverage
6.58
Multiple complaints about breakfast quality and mosquito presence.
Overall Experience
8.05
Overall mixed with some positive sentiments and notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 15:45

Property Description

Luxurious Accommodation
Class Hotel Passos Rio Grande Portal da Canastra offers comfortable rooms with modern amenities, including air conditioning, flat-screen TVs, and private balconies with stunning mountain views. The hotel ensures a relaxing stay with cozy bed linen and towels provided in each room.

Top-Notch Facilities
Guests can take advantage of the outdoor swimming pool, fitness centre, sauna, and garden for leisure and relaxation. The 24-hour front desk, restaurant, shared lounge, and room service cater to all needs, while free WiFi keeps guests connected throughout their stay.

Delicious Dining Options
Start your day right with a delicious buffet or continental breakfast served at Class Hotel Passos Rio Grande Portal da Canastra. Indulge in a variety of culinary delights during your stay and experience top-notch dining without leaving the hotel.

Book your stay now at Class Hotel Passos Rio Grande Portal da Canastra for a truly memorable experience.

Important information:

For reservations over 7 days, the total amount will be deducted in advance.
When traveling with pets, please note that an extra charge per pet, per night applies.
Please note that the property can only allow pets (dogs and cats) with a maximum weight of 15 kilos. It is mandatory to present the pet's vaccination card at check-in. The accommodations must be contacted for availability and prices.
In the case of minors accompanied by their parents, it is essential that they present an identity document when checking in. If
unaccompanied from parents, a written authorization from the legal guardian, notarized, must be provided at check-in, along with the minor's identity document.
In order to better serve you, we ask that if you have any dietary restrictions regarding breakfast, please contact our reception in advance to check the options available.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIX

Location

Guest Reviews

8
Based on 170 reviews
Cleanliness: 7.58
Service: 8.55
Location: 9.09
Room Quality: 8.04
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 6.58
Overall Experience: 8.05
R
Renata solo_traveller br
10
Estarei de volta em breve
Pros:

atendimento, preço e limpeza

2026-05-15 via Nuitee
F
Flavio couple br
1
Não tive estadia...
Pros:

Sofri um golpe pelo Booking.com. Me mandaram um link para pagamento, não observei e a conta de R$ 741,00 estava sendo cobrada em Euro e confirmei o pagamento em meu cartão de crédito no valor de R$ 4.838,52 + IOF Internacional de R$ 169,35. Pago para PAYZY BY COSMOTE. Isso eu só percebi após finalizar a compra. Frustrante, vou ter que acionar as empresas judicialmente?

Cons:

Sofri um golpe pelo Booking.com. Me mandaram um link para pagamento, não observei e a conta de R$ 741,00 estava sendo cobrada em Euro e confirmei o pagamento em meu cartão de crédito no valor de R$ 4.838,52 + IOF Internacional de R$ 169,35. Pago para PAYZY BY COSMOTE. Isso eu só percebi após finalizar a compra. Frustrante, vou ter que acionar as empresas judicialmente?

2026-05-07 via Nuitee
A
Antônio Carlos family_with_children br
8
Boa
Pros:

Quarto grande, banheiro e chuveiro muito bons. Água quente na pia

Cons:

Cama péssima. Vencida, já está toda afundada. E também faltou ganchos no banheiro. Piscina poderia ter um aquecimento solar, ela é muito gelada

2026-05-04 via Nuitee
L
Lilian solo_traveller br
10
2026-05-01 via Nuitee
D
Diego couple br
5
Pros:

Atendimento e quartos limpos.

Cons:

Piscina suja e ar condicionado muito barulhento.

2026-04-29 via Nuitee
C
Carolina solo_traveller br
10
2026-04-23 via Nuitee
J
Janaina Neves solo_traveller br
10
Pros:

Tudo principalmente da funcionária jessica

Cons:

Gostei de tudo

2026-04-15 via Nuitee
J
JOSE F couple br
9
Foi uma hospedagem prazerosa e reconfortante pela localização com visão rural.
Pros:

Local maravilhoso pela paisagem rural e amplitude das vistas. Quarto espaçoso e com uma vista esplêndida.

Cons:

O hotel precisa de melhorar a manutenção, suas instalações estão deteriorando. A pia do banheiro estava entupida, pedi para sanarem o problema e não foi feito a contento. Tive que ajustar a TV, a imagem estava escura e borrada.

2026-04-14 via Nuitee
R
Ricardo Tadeu solo_traveller br
10
2026-04-11 via Nuitee
A
Adriano family_with_children br
6
2026-04-09 via Nuitee
E
Eliane couple br
10
Pros:

Piscina uma delícia!

Cons:

Colchão, é mole, não é confortável

2026-04-07 via Nuitee
P
Palhares couple br
8
estadia boa
Pros:

sim , poderia ter itens mais saudáveis como leite vegetal,

Cons:

estacionamento coberto

2026-04-06 via Nuitee
A
Araujo couple br
10
Pros:

Espetáculo, hotel muito aconchegante, café da manhã muito bom e qualificados.

Quarto grande, ducha muito boa , limpeza impecável.

2026-04-03 via Nuitee
N
Nilton Santo solo_traveller br
8
2026-04-01 via Nuitee
A
André Cordeiro Lacerda couple br
8
2026-03-29 via Nuitee
M
Moises couple br
10
Pros:

As funcionária veste a camisa da empresa, ex Jessica,Fernanda e Victoria

2026-03-29 via Nuitee
F
Flavia couple br
7
Pros:

Vista linda, quarto confortável e jantar bom!

Cons:

A banheira nem usamos, muito encardida, com aspecto de não ser lavada com frequência. E café da manhã nao muito bom.

2026-03-27 via Nuitee
M
Marco extended_group br
9
2026-03-23 via Nuitee
A
Arllen Marcone couple br
9
2026-03-22 via Nuitee
J
Janaina Neves solo_traveller br
10
2026-03-22 via Nuitee