Phoenicia Comfort Hotel

Hotels
8.6 (697 reviews)
Șoseaua București - Târgoviște , Bucharest , RO

Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Laundry
Express check-in/check-out
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Noise from the street
Issues with room amenities

Categories

Cleanliness
8.4
Comments on room cleanliness were generally positive, though some mentions of issues with equipment indicate room for improvement.
Service
9.2
Multiple reviews mentioned the staff were friendly and helpful, contributing positively to the overall perception of service.
Location
8.7
Location was noted positively, though some reviews pointed out noise issues due to proximity to main roads.
Room Quality
8
Room quality received some criticisms regarding age and odor, indicating a need for renovation in some areas.
Amenities
8.6
Amenities were seen as standard but practical, with some negative feedback on specific fixtures.
Value for Money
8.2
Value was considered acceptable, but some guests felt it did not match their expectations based on price.
Food and Beverage
8.9
The breakfast offerings received high praise, positively influencing the overall rating for food and beverage.
Overall Experience
8.8
Despite some shortcomings, the overall experience was positive, with many guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:50

Property Description

Prime Location in Bucharest

Luxurious Amenities

Delicious Dining Options

Book your stay at Phoenicia Comfort Hotel now for an unforgettable experience in Bucharest.

Important information:

Please note that for a booking longer than 10 nights stay, there will be other Cancelation & Prepayment Policies applied.
The guest will be required to pay in advance in order for the Hotel to block a room for this type of reservation.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: OTP

Location

Guest Reviews

8.6
Based on 697 reviews
Cleanliness: 8.4
Service: 9.2
Location: 8.7
Room Quality: 8
Amenities: 8.6
Value for Money: 8.2
Food and Beverage: 8.9
Overall Experience: 8.8
J
Jakub • solo_traveller • pl
10
2026-09-19 • via Nuitee
N
Naji • extended_group • es
7
2026-09-19 • via Nuitee
L
Lungu • extended_group • ro
1
2026-09-17 • via Nuitee
M
Mihaela • couple • ro
10
Excellent, relaxing stay
Pros:

Very good breakfast, very nice staff

2026-09-17 • via Nuitee
C
Costel • family_with_children • gb
10
2026-09-17 • via Nuitee
A
Alin Radu • solo_traveller • ro
7
Ok
Pros:

Locatia

Cons:

Se auzea zgomotul de la trafic in camera

2026-09-15 • via Nuitee
C
Carmen Bugean • couple • ro
8
acceptabil pentru o noapte.
Pros:

Am ales hotelul, pentru ca era destul de aproape de locul unde participam la un eveniment si m-am orientat si dupa cotatia de pe Booking, unde hotelul are o nota destul de buna. Am apreciat faptul ca este foarte curat. Personalul a fost amabil.

Cons:

Hotelul necesita renovari. Mobilierul este foarte deteriorat, mochetele la fel. Probabil se face economie de energie electrica, pentru ca minibarul nu era conectat, una dintre veioze nu functiona, iar iluminatul din camera a fost doar ca o lumina de veghe, fiind destul de incomod, practic nu ajuta deloc (a trebuit sa ne folosim de baie ca sa ne imbracam pentru a merge la eveniment).

2026-09-14 • via Nuitee
A
Artem • solo_traveller • ua
9
2026-09-14 • via Nuitee
R
Roman • couple • md
7
2026-09-13 • via Nuitee
G
Georgy • solo_traveller • ro
10
2026-09-12 • via Nuitee
A
Alin Romulus • solo_traveller • ro
10
Pros:

Micul dejun foarte bogat.

2026-09-12 • via Nuitee
L
Laurentiu • family_with_children • de
1
Cons:

Leider war unser Aufenthalt in diesem Hotel eine große Enttäuschung.

Das Hotel liegt direkt an einer extrem stark befahrenen Hauptstraße, auf der auch die ganze Nacht über Lastwagen unterwegs sind. Der Lärm ist praktisch rund um die Uhr präsent. Selbst bei geschlossenem Fenster war an Schlaf überhaupt nicht zu denken. Zusätzlich war die ganze Nacht ein durchgehendes, störendes Brummen zu hören, vermutlich von einem Generator.

Die Zimmer sind außerdem extrem schlecht und viel zu dunkel beleuchtet. Besonders enttäuschend war das Zimmer auf der Rückseite des Gebäudes. Dort kann man die Vorhänge praktisch nicht öffnen, da man vom benachbarten Gebäude aus von zahlreichen Balkonen direkt beobachtet werden kann. Privatsphäre sieht anders aus.

Auch die Parksituation ist völlig unzureichend. Die vorhandenen Parkplätze reichen bei Weitem nicht aus, sodass wir gezwungen waren, unser Auto in einer unbeleuchteten Seitenstraße abzustellen.

Insgesamt ist dieses Hotel für uns absolut nicht empfehlenswert. An erholsamen Schlaf war nicht zu denken, die Beleuchtung und Privatsphäre der Zimmer sind mangelhaft und auch die Parkplatzsituation ist völlig unbefriedigend. Für den Preis hätten wir deutlich mehr erwartet.

2026-09-11 • via Nuitee
C
Csaba • solo_traveller • ro
9
2026-09-10 • via Nuitee
F
Feroiu • couple • ro
10
2026-09-10 • via Nuitee
F
Feroiu • couple • ro
10
2026-09-10 • via Nuitee
Ákos • solo_traveller • hu
8
Great place for the price, amazing crew, good kitchen!
Pros:

Some amazing Gentlemen does all the hard work around the clock, great manners, very polite service and an outstanding breakfast. They even called me in advance to ask if I want two solo beds or one large bed.

Cons:

I got a surprise visit from housekeeping, it seems my request for a late checkout did not perfectly go through the system. There was a generous leak from the ceiling in the breakfast hall at the time of my visit. Both are things that did not really bother me, but I know some may be very upset about that. It feels a little outdated and one may have higher expectations for a "4 star" hotel.

2026-09-07 • via Nuitee
N
Nada • solo_traveller • rs
10
Pros:

Ima sve što treba, čisto je, osoblje ljubazno, preporuka!
Preudoban krevet.
Mogao bi biti dostupan i neki tanji pokrivač

2026-09-06 • via Nuitee
V
Victor • couple • ro
1
Dezamagitor
Pros:

Nu este nimic de placut. Acest hotel nu este nici pe departe de 4 stele

Cons:

Camera foarte intunecata. Nu foarte curata. Baia cu cada si perdea, total neigienic. Nu te poti odihni deloc deoarece geamurile nu sunt antifonate si se aud toate masinile de pe strada, galagie etc. Mancarea din restaurant a fost reincalzita si cruda. Preturile foarte mari sunt nejustificate si mai mult decat atat in meniu au un pret iar pe nota te trezesti cu un alt pret. Nu recomand acest hotel. Acesta nu este in niciun caz hotel de 4 stele, as zice ca are conditii de 2 stele.

2026-09-06 • via Nuitee
I
Ina • extended_group • ro
8
2026-09-06 • via Nuitee
V
Vasile Mircea • couple • ro
9
2026-09-06 • via Nuitee