San Diego Suites Pampulha Hotel - Oficial

Hotels
7.3 (694 reviews)
Avenida Otacílio Negrão de Lima, 1624 , Belo Horizonte , BR

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Garden
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location (Pampulha, near Mineirão and Lagoa)
Several reports of clean rooms
Comfortable rooms in some stays
Good leisure area/pool (mentioned positively)
Cons:
Chaotic/limited parking
Slow or unfriendly check-in/check-out and reception staff issues
Small or outdated rooms, poor lighting and noise/insulation problems
Weak breakfast options and food quality complaints
At least one serious safety/traumatizing incident reported on hotel premises

Categories

Cleanliness
7.7
Generally reported as clean in several reviews (rooms described as clean and smell good), but isolated issues (stale bakery items at breakfast, some bathroom maintenance like a clogged drain) lower the score slightly.
Service
6.5
Mixed feedback: some staff (e.g., Josiane) praised as professional and helpful, but several reports of cold or rude receptionists and slow check-in/check-out processes, as well as an inattentive senior attendant.
Location
9.4
Consistently highlighted as a major positive: excellent/strategic location by the Lagoa da Pampulha, near Mineirão and amenities, easy walking access and perceived as very safe.
Room Quality
6.6
Multiple complaints about small or outdated rooms, poor lighting, noisy plumbing/poor sound insulation, and disappointing views for 'superior' rooms; some guests reported very comfortable rooms, so quality is uneven.
Amenities
7.5
Positive notes on leisure area (pool) and general hotel facilities, but issues with parking logistics, hotel lighting and some maintenance problems reduce the score slightly.
Value for Money
6
Several guests felt the price did not match the room size or quality (e.g., small rooms for high rates) and cited shortcomings in services for the rate paid.
Food and Beverage
6.4
Breakfast received repeated criticism: limited options, cold items (pão de queijo), poor presentation and lack of regional specialties, though at least one review praised a great breakfast experience.
Overall Experience
8.3
Overall impressions skew positive largely due to location and some comfortable stays, but serious negative incidents (service lapses, safety/traumatizing event reported by one guest) and inconsistent room/food quality create a mixed overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:10

Property Description

Luxurious Accommodations
San Diego Suites Pampulha Hotel offers elegant 4-star non-smoking rooms equipped with modern amenities such as free WiFi, LCD TV, and hot showers. The rooms also feature wardrobe and safe for your convenience.

Relaxing Facilities
With 2 swimming pools and laundry facilities, guests can unwind and enjoy a refreshing dip or take care of their laundry needs during their stay at the hotel.

Delightful Dining Experience
Start your day right with a delicious buffet breakfast featuring a variety of fresh fruits, breads, cold meats, and beverages, ensuring a satisfying and energizing morning.

Experience luxury, relaxation, and culinary delights at San Diego Suites Pampulha Hotel. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PLU

Location

Guest Reviews

7.3
Based on 694 reviews
Cleanliness: 7.7
Service: 6.5
Location: 9.4
Room Quality: 6.6
Amenities: 7.5
Value for Money: 6
Food and Beverage: 6.4
Overall Experience: 8.3
D
Dany • family_with_children • br
10
Pros:

Tudo perfeito.

Cons:

Não tenho reclamação alguma.

2026-10-30 • via Nuitee
D
Dany • family_with_children • br
10
Pros:

Tudo perfeito.

Cons:

Não tenho reclamação.

2026-10-30 • via Nuitee
S
Severino • family_with_children • br
9
Pros:

Toda hospedagem

2026-10-28 • via Nuitee
E
Elciano • solo_traveller • br
1
2026-10-27 • via Nuitee
L
Laura Cristina • family_with_children • br
7
2026-10-26 • via Nuitee
M
MAURICIO • family_with_children • br
10
2026-10-26 • via Nuitee
D
DonatoCesar29 • solo_traveller • br
8
Bom lugar para se hospedar em Belo Horizonte !!!
Pros:

Localização !!!

Cons:

Dificuldade com estacionamento no local !!!

2026-10-26 • via Nuitee
W
Wilson • family_with_children • br
10
2026-10-19 • via Nuitee
F
Fernanda • couple • br
7
2026-10-18 • via Nuitee
C
Carolina • solo_traveller • br
6
Pros:

A localização é excelente e os funcionários muito prestativos.

Cons:

Me alocaram em um quarto do térreo em que as janelas eram basculantes mais ao alto da parede. Durante a noite tinha algum barulho (parecido com gerador) que me fez pegar os fones com cancelamento de ruído para conseguir dormir. Além disso, as toalhas eram de baixíssima qualidade, zero macias. A falta de conforto das duas noites que passei lá me fariam procurar outra estadia na região.

2026-10-18 • via Nuitee
V
Victor • solo_traveller • br
10
Excelente!
Pros:

Bem localizado

2026-10-18 • via Nuitee
A
Aurelia • couple • br
8
2026-10-17 • via Nuitee
H
Higo • couple • br
10
2026-10-17 • via Nuitee
F
Fernanda • couple • br
2
2026-10-16 • via Nuitee
A
Amanda Ramos • couple • br
9
Muito boa
2026-10-14 • via Nuitee
J
José Lúcio • solo_traveller • br
8
Pros:

Localização boa.

Cons:

Custo benefício,.
Café não incluso na diárias.

2026-10-13 • via Nuitee
J
José Lúcio • solo_traveller • br
8
Pros:

Localização boa

Cons:

Custo benefício.
Café dá manhã não incluso na diária.

2026-10-13 • via Nuitee
A
Alessandra • solo_traveller • br
1
Decepcionante
Pros:

Localização

Cons:

Hotel sujo e cheirando mofo, principalmente o quarto. Entramos e já saímos, logo após sentir o cheiro de mofo do ambiente.

2026-10-13 • via Nuitee
C
Carla • solo_traveller • br
6
Pros:

Da localização

Cons:

Da limpeza

2026-10-12 • via Nuitee
L
Layla • solo_traveller • br
10
2026-10-09 • via Nuitee