Siem Reap Urban Boutique Hotel

Hotels
9.2 (897 reviews)
# 456, Sok San Street, Khum Svay Dong Kum , Siem Reap , kh

Free
Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Pool sun loungers
Offsite parking discounted rates available
Internet access
Housekeeping on request
See all facilities

Review Highlights

Pros:
Excellent location near Pub Street and restaurants
Extremely helpful and friendly staff
Good value / budget-friendly
Nice swimming pool
Convenient arrangement of transport and bus tickets
Cons:
Bathrooms reported as old, not well cleaned and in need of maintenance
Reports of cockroaches/bugs and high humidity in bathrooms
Rooms are worn; torn linen and general need for refurbishment
Some minor issues like AC placement or broken fittings

Categories

Cleanliness
6.8
Several guests report dirty or poorly maintained bathrooms, visible grime in tubs, torn linen and reports of cockroaches/bugs in rooms; cleanliness is the main negative theme.
Service
10
Consistently praised — staff described as extremely helpful and friendly, organising transport, early check-in, booking tickets and resolving issues for guests.
Location
9.8
Very good location repeatedly noted — steps from Pub Street, restaurants and shops; many guests cite location as a strong positive.
Room Quality
8.2
Rooms are described as dated and worn with some maintenance issues (worn fixtures, torn linen, AC placement problems); acceptable but in need of refurbishment.
Amenities
9.6
Pool is highlighted positively and the hotel can arrange bus tickets; pool bar usage is suggested but overall amenities are seen as a plus.
Value for Money
9.6
Multiple reviewers call it a budget hotel with good value — satisfied with price relative to services offered.
Food and Beverage
9.6
Breakfast/free breakfast mentioned positively and one on-site restaurant (Apsara) praised for organisation and food; generally favourable or not heavily discussed.
Overall Experience
10
Despite cleanliness/room wear issues, many guests are satisfied and would return or recommend due to service, location and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:08

Property Description

Luxurious Accommodation

Siem Reap Urban Boutique Hotel offers modern, air-conditioned rooms with free Wi-Fi, cable TV, and stylish interiors. The rooms boast dark wood furnishings and ample natural light, providing a cozy and comfortable stay.

Convenient Location

Situated just a short walk from the vibrant Night Market and Pub Street, the hotel is also a quick drive away from the iconic Angkor Wat Temple. Its proximity to key attractions makes it an ideal choice for travelers looking to explore the city easily.

Exceptional Dining and Leisure Facilities

Indulge in Cambodian and Western cuisine at the hotel's restaurant, or unwind with a drink at the bar offering a selection of fine wines and local beers. Take a refreshing dip in the outdoor swimming pool or utilize the tour desk for convenient ticketing and shuttle services.

Experience the best of Siem Reap Urban Boutique Hotel - book your stay now for a memorable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: REP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$10 per person per night when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for US$15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 897 reviews
Cleanliness: 6.8
Service: 10
Location: 9.8
Room Quality: 8.2
Amenities: 9.6
Value for Money: 9.6
Food and Beverage: 9.6
Overall Experience: 10
J
John family_with_children us
10
2026-06-01 via Nuitee
C
Christina solo_traveller au
6
Ok if you want to save money
Pros:

Location is very good.

Cons:

A bit old. The bathroom looks old and not very clean.

2026-05-31 via Nuitee
A
Anastasia extended_group kh
10
Классный недорогой отель
Pros:

Бюджетный отель на активной улице. Рядом все есть, в том чисде и бюджетные рестораны. Довольны своим выбором.

Cons:

-

2026-05-17 via Nuitee
C
Chou couple kh
7
2026-05-16 via Nuitee
S
Sok solo_traveller kh
7
Pros:

I like the hotel has swimming pool, near Pub street and everything to buy and eat.

Cons:

Air conditioner is stand wrong place .

2026-05-16 via Nuitee
L
Larysa solo_traveller ua
10
I`m completely satisfied with staying at the hotel, I recommend
Pros:

The hotel is located in a good location, near many restaurants, shops, 4,5 km from the bus station. Good staff, with whom there were first misunderstanding about the lack of the promised transfer, but then they managed by providing early check-in, free breakfast, booking a bus ticket to Phnom Penh and a ticket to the Apsara show. The show was very interesting and the Angkor restaurant was with excellent organisation and delicious food. I ordered tuk-tuk to the temples for 2 days, it is better to go in the morning at 5-6 a.m before the heat and mass visits.

Cons:

Nothing

2026-04-13 via Nuitee
T
tsvetan solo_traveller bg
10
2026-03-30 via Nuitee
G
Graham family_with_children au
10
2026-03-14 via Nuitee
N
Nicolas family_with_children fr
8
Une bonne adresse sur siem reap proche des activités urbaines
Pros:

L’établissement est agréable, le personnel serviable, on y déjeune bien et il est à deux pas de pub street.

Cons:

La salle de bain n’est pas bien entretenue, bonde cassée, pas parfaitement propre.
La porte qui donne sur la terrasse commune ne ferme pas bien.
Dommage également de ne pas utiliser le bar de la piscine comme lieu pour faire des cocktails.

2026-03-13 via Nuitee
F
FamilyTraveller22_ family_with_children dk
6
Pros:

Staff were extremely helpful. They helped us organize transport very efficient and at good price. Location is convenient.

Cons:

The room need some maintenance. It is not something that is wrong it is just very worn. The linen was torn. There are honestly better deals to find. If I return it with be because of the staff

2026-03-12 via Nuitee
F
François family_with_children fr
6
Pros:

L'emplacement

Cons:

Plein de cafards dans les chambres même après l'utilisation d'un spray pour les éliminer.
Les salles de bain étaient très humides d'où les cafards

2026-03-10 via Nuitee
P
Patrice family_with_children fr
8
Pros:

Personnel et localisation

2026-03-10 via Nuitee
P
Pavel family_with_children us
8
2026-03-05 via Nuitee
L
Linda couple ie
10
Pros:

Fantastic service, nice pool, and friendly staff. Had a great time and would definitely come back again. The hotel is clean, comfortable, and very helpful you can also arrange bus tickets directly from the hotel at the same price, so there’s no need to go to the bus station.

2026-03-05 via Nuitee
J
Jiří couple cz
8
Vynikající místo za skvělou cenu. Příjemný personál.
2026-03-03 via Nuitee
L
Luigi couple it
10
2026-03-01 via Nuitee
Y
YA LING family_with_children tw
8
Pros:

櫃檯人員十分友善,住宿地點非常方便

Cons:

看得出來有努力打掃,但浴室的浴缸掃不乾淨的污漬看起來令人不舒服,房間內地上有發現兩個小蟲

2026-03-01 via Nuitee
P
Paolo family_with_children it
10
2026-02-26 via Nuitee
J
julian brusasca couple ar
9
2026-02-24 via Nuitee
K
Kulek extended_group pl
7
Pros:

Hotel dobrze zlokalizowany, obsługa miła i pomocna.

Cons:

Łazienkę wypadałoby wyremontować bo już trochę widać lata eksploatacji.

2026-02-24 via Nuitee