Arch Hotel

Hotels
7 (2813 reviews)
Pemberton Gardens , London , gb

listing image 1
Show all photos
Children allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Inadequate amenities
Room did not match photos

Categories

Cleanliness
5.25
Many complaints about cleanliness, particularly in the bedroom.
Service
8.75
Staff were friendly and accommodating, especially Max at reception.
Location
8.75
Convenient location, quiet area, and good access to public transport.
Room Quality
6.25
Room quality did not match photos; issues with amenities.
Amenities
6.25
Limited kitchen utensils and issues with hot water in the shower.
Value for Money
7.25
Good value for money overall despite some issues.
Food and Beverage
6.25
Not enough seating for breakfast; minimal kitchen supplies.
Overall Experience
7.25
Despite issues, the stay was acceptable and helped by excellent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:30

Property Description

Historic Building with Modern Amenities
Arch Hotel, housed in a charming grade II listed building from 1830, offers a blend of history and contemporary comfort. The hotel's proximity to Emirates Stadium and Camden District makes it a prime choice for football enthusiasts and city explorers alike.

Luxurious Accommodation Options
Choose from a selection of modern apartments, studios, and suites at SO Arch, all featuring ample natural light, air-conditioning, and fully equipped kitchenettes. Relax in the inviting seating area or catch up on your favorite shows on the flat-screen TV.

Convenient Location for Sightseeing
Situated near Archway Underground Station, the hotel provides easy access to London's top attractions, including Madame Tussauds and London Zoo. With King's Cross St. Pancras and Euston train stations just a short tube ride away, exploring the city is a breeze.

Book your stay at Arch Hotel today for a memorable London experience.

Important information:

The credit card used to make a reservation must be presented at check-in. The credit card holder needs to be present at the time of check-in.

All guests must be over the age of 18 to check-in. For all under 18, they should be accompanied either by a guardian or a parent.

Please note cash payments are due on arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £15 per person per night when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    People 5 years old and over stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 20 per day.

Location

Guest Reviews

7
Based on 2813 reviews
Cleanliness: 5.25
Service: 8.75
Location: 8.75
Room Quality: 6.25
Amenities: 6.25
Value for Money: 7.25
Food and Beverage: 6.25
Overall Experience: 7.25
F
Flavio • extended_group • br
10
Pros:

Limpeza

Cons:

Antigo precisa de renovação

2026-05-15 • via Nuitee
G
gromagnoli • extended_group • es
10
Un hotel muy especial, bien iluminado.
Pros:

Las camas muy cómodas. El edificio tiene un encanto muy especial. El personal muy amable y la recepción abierta 24 hrs, también tienen espacio para estacionar. Metro cerca, mercados, lugares para comer. Salimos a caminar por el barrio y fue hermoso.

Cons:

Si tuviera un anafe/horno sería un lugar excepcional. Siendo consciente que es un detalle menor y no alteró en absoluto nuestro viaje, ni lo cómodos que estuvimos en el lugar.

2026-05-12 • via Nuitee
V
Vera • family_with_children • nl
8
Helemaal prima voor een paar dagen Londen!
Pros:

Mooi pand! Parkeren bij de locatie erg fijn, vlakbij bushalte, supermarkten en eettentjes en ‘s nachts toch heerlijk rustig. Elke dag schone handdoeken, frisse en comfortabele bedden, super fijne douche ook!

Cons:

Alles was prima alleen het keukentje was piepklein en had nauwelijks keukengerei en helaas geen warm water. Koken waren we gelukkig al niet van plan, maar ook kopje koffie maken was al googelen! De laminaatvloer in het halletje valt bijna uit elkaar, dat doet bij eerste binnenkomst afbraak aan al het goede, schone en fijne, zonde!

2026-05-11 • via Nuitee
H
Harry • extended_group • gb
5
It wasnt very clean and was very run down.
Pros:

Good Price and location

Cons:

It wasnt very clean and was very run down.

2026-05-11 • via Nuitee
J
Jessy • solo_traveller • fr
7
2026-05-11 • via Nuitee
I
Imogen • solo_traveller • gb
2
Very unclean, but fine if you've got no where else to stay
Pros:

Easy to get to, with parking available.

Cons:

The room was disgustingly unclean, stains, mystery smears on the walls - the furniture, lights and radiators were damaged & there were ants in the lower part of the room. The AC does not work & the room got very very warm, beds were okay but the pillows were laughably thin & uncomfortable to sleep on (as you only get one per person).

2026-05-10 • via Nuitee
J
Jamie • family_with_children • gb
2
Very uncomfortable bed.
Pros:

The location is near the tube station which I where I needed to be.

Cons:

The bed was the most uncomfortable bed I have ever slept on. The springs dug into your back and it sagged in the middle. They also only provided 3 pillows for 4 people. I got more when I asked, but it was a challenge. We left a night early as we could not face another night so uncomfortable.

2026-04-04 • via Nuitee
L
Leon • family_with_children • de
5
Mittel
Pros:

Personal, Parkplatz, Erreichbarkeit.

Cons:

Klimaanlage hat nicht funktioniert, war komplett verdreckt. Es befand sich nicht mal ein Stuhl in dem Zimmer, und der Fußboden im Küchenbereich war ramponiert.

2026-04-03 • via Nuitee
S
Sameera • family_with_children • gb
7
Arch hotel is a comfortable and quiet place to stay, with all the amenities close by.
Pros:

We liked the location, the spacious rooms and the staff. It is situated in a very good location which is close to all the supermarkets, shops,restaurants, the busses and the tube station. Would stay again when we come back to London.

Cons:

We wish the bathroom was a bit better. It would have been better if there was a shower cubicle instead of just a shower curtain. Water went everywhere when we took showers and floor became very slippery. Then there was a pungent smell in the bathroom although it was spotlessly clean.

2026-04-03 • via Nuitee
J
Julio • family_with_children • es
9
Muy buena relación calidad/precio y muy limpio
Pros:

La ubicación, la relación calidad/precio y la limpieza

Cons:

Las almohadas, demasiado bajitas

2026-04-02 • via Nuitee
S
sai kishore • family_with_children • gb
8
2026-04-02 • via Nuitee
M
Mark • family_with_children • gb
10
Great base.
Pros:

Close to tube and great to be able to park up and visit London. Good value for money to be honest. Friendly staff too. I’ll definitely use it again.

Cons:

Beds were hard.

2026-04-02 • via Nuitee
C
Chiara • family_with_children • it
3
Più un ostello che hotel a 4 stelle
Pros:

L’esterno molto caratteristico

Cons:

Camere vecchie con parquet usurato e scricchiolante, tende sporche

2026-04-01 • via Nuitee
J
Joe • family_with_children • ie
8
2026-03-31 • via Nuitee
C
Catherine • couple • gb
5
Being asked for my details again and passport made me cross - felt I was being treated suspiciously and as though I was
Pros:

Location

Cons:

Carpets were worn and tired

2026-03-31 • via Nuitee
N
Nathan • extended_group • gb
9
Good hotel
Pros:

Very nice location and easy to get to.

Cons:

The room we had was very nice but the walls were quite dirty and the bed board had staines on them and had a stain on the pillow.

2026-03-29 • via Nuitee
D
David • couple • es
10
Un lugar perfecto para descansar y estar
Pros:

Está todo perfecto

2026-03-29 • via Nuitee
P
Philippe • solo_traveller • fr
9
Pros:

Lieu et taille de la chambre

Cons:

Clim pac hs.

2026-03-28 • via Nuitee
A
Adina • extended_group • ro
5
2026-03-26 • via Nuitee
S
Scarlett • solo_traveller • gb
4
Pros:

Good sized room, comfy bed, close to tube station and in a lovely bit of London, convenient kitchenette

Cons:

TV had poor connection so only BBC 1 was an option, no option to lock the door from the inside, air conditioning/ heater was very loud so it had to be turned off, blood on duvet which only discovered as I was leaving

2026-03-26 • via Nuitee