Residence Inn by Marriott New York Manhattan/Central Park

Hotels
Residence Inn
8.6 (9938 reviews)
1717 Broadway , New York , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent central location (near subway, Times Square, Central Park)
Friendly and helpful staff
Clean rooms
Great city views (floor-to-ceiling windows on higher floors)
Comfortable/large beds
Transfer service to JFK available
Cons:
Some rooms are small
Noise from corridor/street (door slams)
Long waits for elevators at peak times
Perceived poor value for the price paid
Minor maintenance issues in some rooms (broken curtain, drawers)
Basic appliances / limited in-room amenities
No guaranteed private parking despite some listing claims
Breakfast/coffee quality inconsistent or considered pricey by some

Categories

Cleanliness
9.5
Generally positive: multiple guests mentioned rooms were clean and well maintained, though a few noted minor maintenance issues (broken curtain, drawers) that affected perceived upkeep.
Service
9.9
Strong positive: staff repeatedly described as helpful, friendly and accommodating; transfer service to JFK noted as available.
Location
10
Excellent: many guests praised the central location (close to subway, Times Square, Central Park) and enjoyed city views from higher floors.
Room Quality
7.8
Mixed: some rooms are spacious (including accessible rooms) with great views and good beds, while others are small; several guests reported corridor/street noise and inconsistent room sizes.
Amenities
7.2
Some shortcomings: building amenities are basic (small appliances, basic kitchenware), limited elevators causing waits at peak times, and advertised private parking was not available for at least one guest.
Value for Money
6.6
Negative sentiment: at least one guest explicitly felt the rate paid did not match room size or level of service/amenities; overall perceived value was below expectations for the price.
Food and Beverage
8
Mixed: breakfast was described both as good with variety and as pricey; some guests found the coffee and certain breakfast elements disappointing.
Overall Experience
9.8
Overall positive: most guests reported an enjoyable stay thanks to location, cleanliness and staff friendliness, though issues such as noise, elevator waits and value concerns tempered some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-01 07:51

Property Description

Complimentary Amenities
Residence Inn New York Manhattan/Central Park offers free WiFi and breakfast to all guests, making your stay both convenient and cost-effective.

Well-Equipped Rooms
Each room features a kitchenette, iPod dock, flat-screen TV, and modern en-suite bathroom. Upgrade to a room with stunning views of the city, Central Park, or Times Square.

Convenient Location
With a fitness center on-site and a variety of dining options including a restaurant and local meal deliveries, your comfort is our priority. Plus, being steps away from Central Park and The Museum of Modern Art, you're in the heart of all the action.

Experience the best of New York City at Residence Inn by Marriott New York Manhattan/Central Park. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Location

Property Video

Guest Reviews

8.6
Based on 9938 reviews
Cleanliness: 9.5
Service: 9.9
Location: 10
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.6
Food and Beverage: 8
Overall Experience: 9.8
D
Dinara couple kz
4
Pros:

В день заезда оплатили всю сумму, но сразу вспомнили что хотели выехать на 1 день раньше и спросили можно ли вернуть стоимость последнего оплаченного дня. Нам ответили что можно, но только если мы подойдем к ним в день отьезда. Мы так и сделали, нам сказали что перерасчет и возврат сделают в течение 3-10 рабочих дней, но до сих пор нет возврата, хотя уже почти месяц прошел
Мы выехали 11-го июля, сегодня уже 8 августа
Получается так обманывают людей?

2026-08-08 via Nuitee
F
Fabiana family_with_children br
10
Maravilhosa!
Pros:

As camas e as roupas de cama são muito confortáveis!

2026-08-08 via Nuitee
S
Sorin solo_traveller ca
10
2026-08-07 via Nuitee
M
Maxence couple fr
8
2026-08-07 via Nuitee
E
Eldor solo_traveller uz
7
Cons:

Гостиница при заселении взяла 200$. но залог уже больше месяца не возвращается

2026-08-07 via Nuitee
I
Ines solo_traveller at
9
Tolles Hotel, tolle Lage, tolles Frühstück
Pros:

Die Lage des Hotels ist hervorragend. Wir hatten eine tollen Blick aus dem 42. Stock und die Küchenzeile im Zimmer war sehr praktisch. Das Frühstück bietet eine große Auswahl und insgesamt war die Übernachtung im Hotel ein tolles Erlebnis.

Cons:

Es gab keine Möglichkeit, bei frühem Aufbruch statt des Frühstücks ein Lunchpaket etc. zu bestellen, das Frühstück ist dann für uns an einem Tag entfallen.

2026-08-06 via Nuitee
F
Fulvio solo_traveller it
9
2026-08-06 via Nuitee
H
Henry family_with_children us
8
You pay for the view.
Pros:

The staff was respectful. View from the room was great. Breakfast was good.

Cons:

There was damage to the room and bathroom.

2026-08-06 via Nuitee
J
Jayashree couple us
8
2026-08-05 via Nuitee
B
Bullerwell couple gb
10
2026-08-05 via Nuitee
E
Eduardo Guelerman family_with_children ar
8
Pros:

La altura de las habitaciones, la vista y luminosidad. La ubicación.

Cons:

Si bien el desayuno es muy completo, hay un tema con el microondas. Siempre está muy sucio, con leche derranada, por ejemplo; lo que hace que sea muy desagradable y antihigiénico.

2026-08-05 via Nuitee
H
Hammond couple bm
8
Great value for money and good location if you want to be central and close to Times Square.
Pros:

Great location. Great breakfast service and variety of food - good value for money!

Cons:

The room was pretty small and the ‘corner room with a view’ is just a view of a brick building - I was expecting a view of Times Square

2026-08-05 via Nuitee
K
Kelly solo_traveller pe
10
Pros:

El trato de las personas
La habitación muy bien equipada
El desayuno muy variado

Cons:

Todo excelente

2026-08-05 via Nuitee
T
Tony family_with_children fr
9
Magnifique
Pros:

Hôtel très bien situé, chambre avec vue extraordinaire. Propreté impeccable. Petit-déjeuner au top et personnel très sympathique.

Cons:

Les lits doubles pas très grands comme à chaque fois à Manhattan malheureusement.

2026-08-05 via Nuitee
A
Anil solo_traveller is
5
Not a good option for cost paid
Pros:

Location

Cons:

Poor toiletry, limited menu, no refill of water

2026-08-04 via Nuitee
E
Edoardo solo_traveller it
10
Fantastica esperienza
Pros:

Ogni cosa, dal servizio alla cortesia, disponibilità dello staff e la posizione.

Cons:

Nulla di rilevante

2026-08-04 via Nuitee
A
Axel couple de
9
2026-08-04 via Nuitee
V
Veronica solo_traveller ar
10
Excelente ubicación , hotel con todas las cómodidades y un personal excelente
Pros:

El personal muy amable , sobre todo Luis Ramírez y Luis de recepción que estuvieron atentos en todo momento . La ubicación es inmejorable . Y las habitaciónes modernas y limpias .

Cons:

Que muy poca gente hable español en recepción

2026-08-03 via Nuitee
S
Sarah family_with_children us
10
Staff was so kind and helpful, lobby and rooms were spotless. The location is perfect easy walk to Times Square, Central
Pros:

Perfect location close proximity to everything

2026-08-03 via Nuitee
E
Eduardo extended_group ar
8
2026-08-03 via Nuitee