Hacienda Kaan Ac

Hotels
8.3 (157 reviews)
Carretera Periferico Cancún-Mérida Carretera Federal 180 , Valladolid , mx

Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Business center
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Beautiful building
Fantastic staff
Spacious rooms
Tranquility
Cons:
Limited restaurant hours
Breakfast availability issues

Categories

Cleanliness
8.01
The pool is beautiful and clean, but some areas could use more attention.
Service
8.98
The staff are fantastic and provide excellent service.
Location
8.02
It's a bit secluded, being 15 minutes from town, but the tranquility compensates.
Room Quality
8.47
Charming traditionally decorated rooms with spaciousness.
Amenities
8
Limited hours for the restaurant and no bar, but pool area is enjoyable.
Value for Money
8.46
Beautiful grounds and unique experience justify the price.
Food and Beverage
7.51
Breakfast was closed on one occasion, limiting options.
Overall Experience
8.98
A truly unforgettable experience, highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:00

Property Description

Historic Charm and Modern Comforts

Colonial Décor Suites and Villas
Experience the blend of historic charm and modern comforts in our Colonial décor suites and villas. Each room is equipped with air conditioning, flat-screen cable TV, and a private bathroom with complimentary toiletries. Some units even offer the unique experience of being nestled within the property's lush gardens.

Culinary Delights and Relaxation
Savor regional cuisine at our on-site restaurant or unwind with a drink at the bar. The perfect way to indulge after a day of exploring the nearby attractions.

Convenient Location for Exploration
Located just a 10-minute drive from Valladolid's Historic Centre, Hacienda Kaan Ac also offers easy access to must-see destinations like the Chichen Itza pyramid and Uxmal. Don't miss the chance to immerse yourself in the rich history and beauty of the Yucatan Peninsula at our hacienda.

Book now to experience a perfect blend of history and luxury at Hacienda Kaan Ac!

Important information:

Please note that the Double and Deluxe Quadruple rooms are classified as villas and are located on the garden of the property. The Suites are set in the main building.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Location

Guest Reviews

8.3
Based on 157 reviews
Cleanliness: 8.01
Service: 8.98
Location: 8.02
Room Quality: 8.47
Amenities: 8
Value for Money: 8.46
Food and Beverage: 7.51
Overall Experience: 8.98
L
Lucas family_with_children us
5
Beautiful but broken.
Pros:

BEAUTIFUL grounds, and the house itself was wonderful architecture.

Cons:

Property was in poor repair... peeling paint, broken bidet, etc. But the biggest issue was that we chose a room specifically because it had a jacuzzi tub, and then the jacuzzi tub was broken. No refund/discount was offered.

2026-07-25 via Nuitee
L
Laura couple fr
1
2026-07-06 via Nuitee
D
David couple mx
9
2026-01-03 via Nuitee
B
Benedetta extended_group it
10
Pros:

The room, the castle and Edoardo:)

Cons:

On Tuesday the breakfast was closed

2025-12-31 via Nuitee
G
Genevieve extended_group us
9
2025-12-04 via Nuitee
S
Safer family_with_children at
6
2025-11-22 via Nuitee
G
Geoffrey couple gb
9
Pros:

The building is beautiful and the staff are fantastic. This is the perfect Hacienda.

Cons:

The only negative was that it was quiet while we were there as we were not visiting in the high season.

2025-11-13 via Nuitee
J
joel extended_group us
10
wonderful experience
Pros:

peacefulness, spacious and hacienda style

Cons:

privacy, spacisous rooms

2025-11-10 via Nuitee
J
JOSE HUMBERTO couple mx
10
Pros:

La habitación y la tranquilidad del lugar

2025-08-21 via Nuitee
P
pen177 Family London, England
10
What a privilege to stay in this tranquil place.
Pros:

It’s been a truly unforgettable experience staying here. I hope I get the chance to stay there again in the future.

We stayed in a charming traditionally decorated room with a veranda in the spectacular grounds of the colonial castle building which was built in 1580! But you can get to stay in the castle too!

The grounds are spectacular.
The pool is beautiful and clean. We enjoyed swimming in it during a storm! And watching the animals from the pool: multiple birds of all sorts, iguanas, a peacock, ants beetles etc. And as the sun set the sounds changed to crickets and frogs. Truly magical. In the morning there was a loud dawn chorus from the birds. Fabulous!!

Points to note:
It is 15 minutes drive from the town so a car is useful
There is no bar and the restaurant has limited hours.
The rooms are decorated in a plan traditional style.

2025-07-30 via Tripadvisor
M
Mario family
10
Pros:

Excelente lugar para estar tranquilos

2025-07-24 via Nuitee
A
Amber friends
10
Pros:

Amazing experience! The grounds were phenomenal and the staff (Jessi) was incredible!!!! Highly recommend.

2025-06-15 via Nuitee
Z
zeinab partner
10
Pros:

Cancún is beautiful but very touristy and not much privacy, hacienda offers peace and tranquility.
Staff takes pride in the hacienda and it shows.
Hacienda is perfect for history buffs or anyone that just wants to feel like they are in a fairy tale.

2025-05-14 via Nuitee
J
Janet family with young children ca
10
Lovely accomdations - great gardens and dog friendly!!
2025-05-01 via Nuitee
A
Ashley family
10
Pros:

The staff were amazing! They went above and beyond for our group and had great communication. The pictures didnt match up in real life compared to the website. Very lack luster. Because of the photos we expected high-end. But it was definitely not that. The restaurant did have good food but hours are very limited. The breakfast was not included even though it said it was on the reception sign and online. The website also stated it has transportation to the airport. It was just a very run down small taxi that barley made ot to the airport. Next time i would book my own transfer. However thats not the staffs fault but the hotels. All in all it was a great stay and we would be back just because of the kind staff.

2025-04-25 via Nuitee
C
Chris partner
10
Pros:

Very unique property rich in history

2025-04-20 via Nuitee
E
E young couple gb
1
TERRIBLE
Cons:

terrible place. NO WIFI in room, NO FOOD. Restaurant was closed. staff completly unhelpful.

2025-04-18 via Nuitee
A
Arizbe family
10
Pros:

Muy buen servicio y tranquila la estancia

2025-04-16 via Nuitee
S
Silvia family
10
Pros:

El lugar precioso, la gente muy amable.
Lo único malo fue que no había internet.

2025-03-29 via Nuitee
D
Daryl young couple gb
10
Exceptional
2025-03-14 via Nuitee