Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable bed
Clean bathroom facilities
Cons:
Poor cleanliness
Small room sizes
Noisy environment
Dated amenities

Categories

Cleanliness
3.15
Multiple mentions of dirty conditions, with reviews highlighting filthy rooms and maintenance issues.
Service
8.15
Staff is frequently praised for their friendliness and professionalism.
Location
7.15
Good location noted, though some aspects such as noise from nearby roads were mentioned.
Room Quality
4.15
Rooms described as small, with issues including broken furniture and unpleasant smells.
Amenities
6.15
Standard amenities available, with some convenience noted but overall not impressive.
Value for Money
5.15
Price not justified based on quality; many guests felt it was too high for the experience.
Food and Beverage
5.85
Not specifically mentioned; assumed average for this tier.
Overall Experience
5.85
Mixed feelings; some enjoyed the stay while others had serious complaints about cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:51

Property Description

Modern Kitchen for Communal Use

The Plaza London Hotel offers a fully-equipped and modern kitchen for communal use, perfect for guests looking to prepare their own meals or enjoy a quick snack.

Convenient Location

Situated in the vibrant East End of London, just a 5-minute walk from Bethnal Green Tube Station, guests have easy access to popular attractions such as Victoria Park and the Olympic Stadium in Stratford.

Comfortable Accommodation

Each room at the Plaza London Hotel is designed for comfort and convenience, featuring amenities like a smart TV, en suite bathroom, and air-conditioning for a relaxing stay.

Experience the best of London at Plaza London Hotel - book your stay now for a memorable and enjoyable visit.

Important information:

Air-conditioning is charged at GBP 5 per night.

Plaza London Hotel reserves the right to ask for a damage deposit upon arrival, fully refundable at check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.7
Based on 691 reviews
Cleanliness: 3.15
Service: 8.15
Location: 7.15
Room Quality: 4.15
Amenities: 6.15
Value for Money: 5.15
Food and Beverage: 5.85
Overall Experience: 5.85
J
Jake family_with_children gb
10
2026-02-27 via Nuitee
N
nthLRNC family_with_children fr
9
Séjour agréable
Pros:

L'isolation sonore est très bonne, il n'y a aucun bruit dans la chambre.
La chambre était propre et lumineuse.
Quartier calme avec restaurants et cafés à proximité.

Cons:

Beaucoup de lumière rentre dans la chambre le matin, les rideaux ne sont pas suffisants.

2026-02-24 via Nuitee
N
Nathan couple gb
9
2026-02-23 via Nuitee
J
Jose solo_traveller gb
10
Pros:

The customer service. Bobonica at reception was wonderful. Professional and super helpful.

2026-02-13 via Nuitee
J
Jean couple fr
10
Tout était parfait
Pros:

Tout

Cons:

Rien

2026-02-09 via Nuitee
A
Anamaria couple gb
1
Condiții insalubre, preț exagerat pentru serviciile oferite.
Cons:

Condiții insalubre, spațiu extrem de mic, imaginile de pe site în nu erau în concordanta cu realitatea.

2026-01-20 via Nuitee
J
Jan maarten extended_group nl
3
2026-01-19 via Nuitee
A
Alba Angelica family_with_children ar
8
Muy buen hotel. Relación precio calidad muy buena
Pros:

El hotel cumplió con nuestras expectativas!! Todo el personal muy atentos a que estemos cómodos. Queremos destacar la predisposición de una chica que limpiaba las habitaciones creo que era de (Ucrania) qué nos ayudó muchisimo con todo ya que hablaba algo de español.

Cons:

Lo que me gustaría que mejorarán ya que es un hotel que haya alguien de habla hispana. Igual nos pudimos entender a la perfeccion

2026-01-19 via Nuitee
S
Steve solo_traveller gb
4
Convenient for place of work in the evening
Pros:

Convenient for the area

Cons:

WiFi connected but Internet not available. Sink in bathroom has blockage as water took over 30 minutes to go down. Pillows were very firm and external noises kept me awake most of the night.

2026-01-19 via Nuitee
K
Katerina family_with_children cz
7
2026-01-19 via Nuitee
B
Beatrice couple it
1
Non lo consiglio
Pros:

Niente. L’unica cosa positiva è la posizione che si trova in una zona carina e che la reception (se così si può chiamare) è disponibile anche per il check in tardivo.

Cons:

La struttura non è assolutamente accogliente, dire che la stanza è piccola è dire poco: abbiamo fatto fatica a muoverci in due per andare dal letto al bagno. Le foto non rendono assolutamente l’idea. Dietro il letto era pieno di polvere. In generale il bagno non era sporco, ma rimane una stanza non presentabile, specialmente per 100 euro a notte.

2026-01-19 via Nuitee
N
Ninna couple se
7
2026-01-19 via Nuitee
Z
Zoja couple si
6
2026-01-04 via Nuitee
K
Kane family_with_children gb
7
2026-01-04 via Nuitee
S
susana extended_group es
8
2026-01-03 via Nuitee
O
Oana solo_traveller ro
10
Evaluare hotel
Pros:

Patul foarte confortabil, curatenia, faptul ca avea bucatarie comuna cu de toate, receptionera foarte amabila.

Cons:

Camera prea mica.

2026-01-02 via Nuitee
K
Kristian extended_group it
8
2026-01-01 via Nuitee
M
Michael family_with_children at
7
2025-12-29 via Nuitee
M
Mohammed solo_traveller gb
6
2025-12-21 via Nuitee
R
raja family_with_children gb
9
Not bad option to stay there
Pros:

I like staff attitude. Lady was really professional and helpful.

Cons:

Busy road and bit noisy overnight

2025-12-19 via Nuitee