Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable bed
Clean bathroom facilities
Cons:
Poor cleanliness
Small room sizes
Noisy environment
Dated amenities

Categories

Cleanliness
3.15
Multiple mentions of dirty conditions, with reviews highlighting filthy rooms and maintenance issues.
Service
8.15
Staff is frequently praised for their friendliness and professionalism.
Location
7.15
Good location noted, though some aspects such as noise from nearby roads were mentioned.
Room Quality
4.15
Rooms described as small, with issues including broken furniture and unpleasant smells.
Amenities
6.15
Standard amenities available, with some convenience noted but overall not impressive.
Value for Money
5.15
Price not justified based on quality; many guests felt it was too high for the experience.
Food and Beverage
5.85
Not specifically mentioned; assumed average for this tier.
Overall Experience
5.85
Mixed feelings; some enjoyed the stay while others had serious complaints about cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:51

Property Description

Modern Kitchen for Communal Use

The Plaza London Hotel offers a fully-equipped and modern kitchen for communal use, perfect for guests looking to prepare their own meals or enjoy a quick snack.

Convenient Location

Situated in the vibrant East End of London, just a 5-minute walk from Bethnal Green Tube Station, guests have easy access to popular attractions such as Victoria Park and the Olympic Stadium in Stratford.

Comfortable Accommodation

Each room at the Plaza London Hotel is designed for comfort and convenience, featuring amenities like a smart TV, en suite bathroom, and air-conditioning for a relaxing stay.

Experience the best of London at Plaza London Hotel - book your stay now for a memorable and enjoyable visit.

Important information:

Air-conditioning is charged at GBP 5 per night.

Plaza London Hotel reserves the right to ask for a damage deposit upon arrival, fully refundable at check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.7
Based on 796 reviews
Cleanliness: 3.15
Service: 8.15
Location: 7.15
Room Quality: 4.15
Amenities: 6.15
Value for Money: 5.15
Food and Beverage: 5.85
Overall Experience: 5.85
F
FD • solo_traveller • au
10
Will stay here again
Pros:

Friendly efficient staff and perfect location. I woukd stay here again. Good value in hard to find in London.

2026-06-13 • via Nuitee
E
Emma • couple • fr
6
2026-06-13 • via Nuitee
V
Viktória • solo_traveller • hu
7
Good value for money
Pros:

Good value for money. The staffs were really nice. My hotel room was so clean. The location and area was perfect.

Cons:

The shower door was difficult to open, so i had a hard time getting into the shower. And the handheld shower head was missing, it was difficult to take a shower without getting my hair wet.

2026-06-12 • via Nuitee
L
Leo • solo_traveller • gb
1
I wouldnt stay there again
Pros:

Nothing - the hotel was a terrible experience.

Cons:

It was really bad - room was very cramped, window wouldnt open and the AC was broken, there were exposed live electric wires in the room. There were marks on the wall where chunks were peeling off and there was water damage marks on the wall as well. One day I returned to the room door being left unlocked by, presumable, the cleaner.

2026-06-10 • via Nuitee
S
Steffi • extended_group • de
3
2026-06-09 • via Nuitee
G
Gabriele • family_with_children • it
5
2026-06-09 • via Nuitee
G
Garry • solo_traveller • nz
9
Pros:

The hotel was clean, the room was comfortable, the facilities and bathroom were good. The hotel staff were very helpful and the location was convenient for us with buses to Liverpool St station every few minutes.

2026-06-09 • via Nuitee
F
Faith • solo_traveller • it
6
Overall just for a couple of nights for visit London for the price you pay not bad at all.
Pros:

Very nice location was, easy to find nearby many coffees shops also nearby Sainsbury's and the tube station 5/10 Min by walk and 15 Min by the coach station to get to the airport.
I loved that the reception was working 24/7 so if you needed anything they were always there to help.

Cons:

Our room was meant for 6 people but to be fair we have to squeeze quite a lot.
Toilet was very tidy and clean but I think the ventilation system was kinda dusty the one on the top of the toilet.
Also since our room was in a basement was kinda sad we did not have a window.

2026-06-08 • via Nuitee
R
Radoslaw Wolski • solo_traveller • pl
8
2026-06-08 • via Nuitee
N
Nicola • solo_traveller • it
7
2026-06-08 • via Nuitee
D
De Angelis • solo_traveller • it
9
Pros:

The room was cleaned each day, and the receptionist is always present. I suggest it as the best quality/price service in UK

Cons:

No lifts.

2026-06-07 • via Nuitee
T
Terence • couple • gb
9
Good place
Pros:

Nice , simple, easy

Cons:

All good

2026-06-06 • via Nuitee
M
Matheus • solo_traveller • br
3
2026-06-05 • via Nuitee
T
Tim • solo_traveller • gb
6
Excellent value for a functional hotel close to the City
Pros:

This is a basic but entirely functional hotel that offers good value for money in a location that is very convenient for the City of London. The air-conditioned bedroom and en-suite bathroom were spotlessly clean and, although quite small, perfectly comfortable, particularly once I’d asked for a softer pillow from the very obliging staff. I slept well. The location is excellent, just a couple of minutes’ walk from Bethnal Green tube, which takes you to Liverpool Street station in one stop on the Central Line and Bank in two. This was my second stay - it was nice to be recognised by the reception staff - and I shall stay again.

Cons:

Roman Road can be quite noisy, particularly with an open window, but with the window closed and a/c on, it was ok. The TV is not amazing, with slightly iffy reception, but as long as you like old Arnie films on Legend you’ll be fine.

2026-06-05 • via Nuitee
E
Emmy • solo_traveller • gb
7
2026-06-03 • via Nuitee
D
Denis • solo_traveller • ro
10
2026-06-01 • via Nuitee
B
Bagó • solo_traveller • hu
6
Pros:

The bathroom was nice and clean.

Cons:

The room was very small and the the noise reduction on the window was quite bad.

2026-05-31 • via Nuitee
A
Andrew • solo_traveller • gb
8
Pros:

Location and the staff

Cons:

Shower stopping working

2026-05-31 • via Nuitee
C
cyntia • couple • cy
9
2026-05-31 • via Nuitee
A
Alain thuault • solo_traveller • fr
8
2026-05-30 • via Nuitee