Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable bed
Clean bathroom facilities
Cons:
Poor cleanliness
Small room sizes
Noisy environment
Dated amenities

Categories

Cleanliness
3.15
Multiple mentions of dirty conditions, with reviews highlighting filthy rooms and maintenance issues.
Service
8.15
Staff is frequently praised for their friendliness and professionalism.
Location
7.15
Good location noted, though some aspects such as noise from nearby roads were mentioned.
Room Quality
4.15
Rooms described as small, with issues including broken furniture and unpleasant smells.
Amenities
6.15
Standard amenities available, with some convenience noted but overall not impressive.
Value for Money
5.15
Price not justified based on quality; many guests felt it was too high for the experience.
Food and Beverage
5.85
Not specifically mentioned; assumed average for this tier.
Overall Experience
5.85
Mixed feelings; some enjoyed the stay while others had serious complaints about cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:51

Property Description

Modern Kitchen for Communal Use

The Plaza London Hotel offers a fully-equipped and modern kitchen for communal use, perfect for guests looking to prepare their own meals or enjoy a quick snack.

Convenient Location

Situated in the vibrant East End of London, just a 5-minute walk from Bethnal Green Tube Station, guests have easy access to popular attractions such as Victoria Park and the Olympic Stadium in Stratford.

Comfortable Accommodation

Each room at the Plaza London Hotel is designed for comfort and convenience, featuring amenities like a smart TV, en suite bathroom, and air-conditioning for a relaxing stay.

Experience the best of London at Plaza London Hotel - book your stay now for a memorable and enjoyable visit.

Important information:

Air-conditioning is charged at GBP 5 per night.

Plaza London Hotel reserves the right to ask for a damage deposit upon arrival, fully refundable at check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.7
Based on 759 reviews
Cleanliness: 3.15
Service: 8.15
Location: 7.15
Room Quality: 4.15
Amenities: 6.15
Value for Money: 5.15
Food and Beverage: 5.85
Overall Experience: 5.85
S
Sorin • couple • gb
7
2026-05-08 • via Nuitee
H
Hashem • solo_traveller • au
7
2026-05-08 • via Nuitee
M
Michelle McNeilly • solo_traveller • gb
10
Pros:

The staff were extremely friendly and helpful. Made the stay pleasant.

Cons:

The pillows were a bit too hard but other than that, the bed was fine

2026-05-07 • via Nuitee
A
Abigail • solo_traveller • gb
10
Friendly staff and great room
Pros:

Staff at the reception were very kind and welcoming. The room was well stocked and had a great bathroom.
The balcony had furniture and was perfect for getting some fresh air.
Good transport links to the central line.

2026-05-06 • via Nuitee
A
Alhussein • solo_traveller • de
10
Pros:

The hotel was very clean. The receptionists were also very nice and helpful.
The bus station in front of the hotel was also a very big YES. We could go anywhere from it.

2026-05-06 • via Nuitee
R
Rodrigo • extended_group • es
1
Mal
Pros:

Nada

Cons:

Limpieza, ubicacion, tamaño de camas y habitaciones… en las fotos es completamente diferente.

2026-05-06 • via Nuitee
F
Francisco Javier • solo_traveller • es
1
2026-05-05 • via Nuitee
C
Cunningham • solo_traveller • gb
4
Pros:

Location is good that's literally the only good point about this place.

Cons:

Rooms are extremely small and out dated. Behind the beds are dirty.
TV is old and limited to Freeview.
Have tea in rooms but kettle was to dirty to use and they provided glass cups to drink from.
Shower is low pressure so water basically dribbles.
I payed £150 for not even a whole night to basically sleep in a room the size of a police cell.
It's a hostel definitely not hotel.

2026-05-04 • via Nuitee
N
Nettie • solo_traveller • nl
7
London tripje
Pros:

Was netjes schoon

Cons:

Kamer toch kleinere dan op foto. En erg warm dus zelfs in begin mei moet je echt wel een airco nemen. Wat per dag 5 pond kost.

2026-05-04 • via Nuitee
K
Kacey • solo_traveller • gb
5
Basic but it is clean and comfortable
Pros:

The property is clean

Cons:

It’s tired but it isn’t expensive so I don’t mind

2026-05-04 • via Nuitee
J
Jasdeep • couple • gb
4
For the price we paid we knew what we were getting so if you want a cheap place to stay then stay here.
Pros:

We arrived early and we were able to check in early without a charge with was so kind and it was close to transport links and the staff were nice.

Cons:

The room was quite small and you could tell it needed a little TLC, there wasn’t any breakfast although we were told that there is a place to eat opposite that does good food. I was bitten by some sort of insect during the night so please take care and just double check the room, also the WiFi is spotty, wasn’t much of an issue as I used my data.

2026-05-03 • via Nuitee
K
Khaiem • couple • ru
10
The hotel is good, the staff is kind and helpful, I liked everything, I recommend it!
Pros:

Location, personal

Cons:

area of ​​the room

2026-05-03 • via Nuitee
C
Caroline • family_with_children • us
7
Pros:

Reception staff very friendly and helpful!

2026-05-03 • via Nuitee
M
Mohsen • solo_traveller • tr
7
Pros:

personel çok iyilerdi
hotel temizliğine önem veriyorlar.

Cons:

asansör yok, merdivenler çok dar,
banyo çok küçük, tabut gibi
odalar aşırı küçük
yataklar küçük ve dar, uzun boylu insanlar rahatsız olabilirler

2026-05-02 • via Nuitee
T
Teevrata • solo_traveller • gb
7
2026-05-01 • via Nuitee
S
Simone • solo_traveller • it
7
2026-04-29 • via Nuitee
G
grav6 • solo_traveller • gb
3
Pros:

I travelled through work so the location was ideal for my purpose. Staff were friendly.

Cons:

Small room, TV was barely attached & edges ripped off. Curtains were stained & ripped, quite a noisy street. Rooms aren't sound proof so every detail was heard. Lock had to be forced with pressure.

2026-04-29 • via Nuitee
L
Laura • extended_group • at
10
Einfach nur TOP
Pros:

Es war alles einfach sehr supper. Personal war Top. Es wurde ein Koffer vertauscht und uns wurde sofort geholfen. Super nett und die Zimmer waren Top. Blick auf den Pool war auch mega. Restaurant am Pool und die Poolbar waren ebenso ein Traum. Immer wieder würden wir dieses Hotel nehmen.

Cons:

Es gab nichts, was uns nicht gefallen hat es war alles TOP.

Selten das ein Frühstück so groß und so gut wa also es gibt kein negative.

2026-04-29 • via Nuitee
R
Ronny • family_with_children • cl
2
Mala experiencia, el peor alojamiento de nuestras vidas
Pros:

Nada

Cons:

Muy mal olor, mala limpieza, el baño no estaba en la habitación , horrible experiencia en general.

2026-04-28 • via Nuitee
O
Olaf • couple • de
5
Preis Leistung Ok,man muss aber Abstriche machen
Pros:

Gute Lage, die Bushaltestelle ist direkt vor der Tür
Das Personal ist sehr freundlich und hilfsbereit .

Cons:

Unser Zimmer war sehr klein ,das Fenster lag Richtig Innenhof und das Bett war etwas durchgelegen und klein.

2026-04-28 • via Nuitee