Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable bed
Clean bathroom facilities
Cons:
Poor cleanliness
Small room sizes
Noisy environment
Dated amenities

Categories

Cleanliness
3.15
Multiple mentions of dirty conditions, with reviews highlighting filthy rooms and maintenance issues.
Service
8.15
Staff is frequently praised for their friendliness and professionalism.
Location
7.15
Good location noted, though some aspects such as noise from nearby roads were mentioned.
Room Quality
4.15
Rooms described as small, with issues including broken furniture and unpleasant smells.
Amenities
6.15
Standard amenities available, with some convenience noted but overall not impressive.
Value for Money
5.15
Price not justified based on quality; many guests felt it was too high for the experience.
Food and Beverage
5.85
Not specifically mentioned; assumed average for this tier.
Overall Experience
5.85
Mixed feelings; some enjoyed the stay while others had serious complaints about cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:51

Property Description

Modern Kitchen for Communal Use

The Plaza London Hotel offers a fully-equipped and modern kitchen for communal use, perfect for guests looking to prepare their own meals or enjoy a quick snack.

Convenient Location

Situated in the vibrant East End of London, just a 5-minute walk from Bethnal Green Tube Station, guests have easy access to popular attractions such as Victoria Park and the Olympic Stadium in Stratford.

Comfortable Accommodation

Each room at the Plaza London Hotel is designed for comfort and convenience, featuring amenities like a smart TV, en suite bathroom, and air-conditioning for a relaxing stay.

Experience the best of London at Plaza London Hotel - book your stay now for a memorable and enjoyable visit.

Important information:

Air-conditioning is charged at GBP 5 per night.

Plaza London Hotel reserves the right to ask for a damage deposit upon arrival, fully refundable at check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.7
Based on 691 reviews
Cleanliness: 3.15
Service: 8.15
Location: 7.15
Room Quality: 4.15
Amenities: 6.15
Value for Money: 5.15
Food and Beverage: 5.85
Overall Experience: 5.85
A
Adam • solo_traveller • gb
5
Passable, just other guests was the only issue
Pros:

It was comfortable and staff were friendly

Cons:

There was a loud guest swearing on a phone call in the room next to me

2026-04-10 • via Nuitee
R
Romario • family_with_children • nl
7
Budget (ISH) friendly hotel
Pros:

The hotel is conveniently located not too far from the tube station, with plenty of restaurants and off-licence shops nearby. The rooms are small but decent, especially if you’re travelling alone on a budget. That said, I wouldn’t recommend staying for more than 2–3 days.

As a regular customer, I’ve stayed here several times and, until recently, had consistently positive experiences. The male evening staff are always friendly, flexible, and very accommodating, which is what kept me coming back.

Cons:

Unfortunately, my latest stay was disappointing. The blonde lady on the morning shift was noticeably rude and unwelcoming, which really took away from the overall experience. It’s especially frustrating when you’ve been a loyal guest and expect a certain level of consistency. In the end, it was enough for me to decide to stay at a hotel around the corner instead.

The rooms themselves are decent, but it’s worth noting that the hotel can sometimes attract a louder crowd — I experienced quite a bit of noise, shouting, and swearing from nearby rooms, which didn’t make for the most comfortable stay.

It’s a shame, as this used to be a go-to place for me. With more consistent service and better management of noise, it could easily return to being a solid choice. For now, though, I’ll likely look elsewhere.

2026-04-06 • via Nuitee
V
Vando • solo_traveller • gb
9
Nice small place
Pros:

Nice location, small nice room, nice tv as well, heater in the room, is a small and basic nice hotel .

Cons:

Is just very simple, but I liked it .

2026-04-05 • via Nuitee
A
ABU TAHER • couple • fr
9
Pros:

C'est un bon hôtel.

Cons:

C'est très propre.

2026-04-05 • via Nuitee
A
Antonino • couple • it
8
2026-04-05 • via Nuitee
Łukasz • family_with_children • pl
7
2026-04-04 • via Nuitee
A
Ana Bezerra • family_with_children • pt
9
Ótimo custo benefício
Pros:

O quarto cheirava muito bem quando chegamos, tudo bem limpinho. O quarto é pequeno mas atende bem. O chuveiro era ótimo. Tem uma cozinha ótima no andar de baixo com forno, Airfryer e geladeira, também utensílios para comer, ponto muito alto. O hotel em si era bem silencioso e os funcionários eram bem queridos. O ponto de ônibus que vai ao centro de Londres (45 min até lá) é literalmente em frente ao hotel, e tem um ponto de metrô a 2 quarteirões pro lado e outro 5 pra baixo que leva uns 30 min pra chegar ao centro.

Cons:

A rua é bastante barulhenta durante a noite e os blackouts poderiam vedar melhor, falta tomadas ao lado da cama, a pia do banheiro é muito muito pequena e estava um pouco entupida, as toalhas e fronhas estavam um pouco manchadas mas cheiravam bem.

2026-04-04 • via Nuitee
I
Islam • solo_traveller • gb
8
2026-04-03 • via Nuitee
B
Benavente Albert • couple • es
8
2026-04-03 • via Nuitee
D
Daniela • couple • es
7
Buena ubicación y personal 10 pero problemas de tuberías en el baño
Pros:

Lo bueno del alojamiento es la ubicación y conexión con el transporte.

Cons:

El lavabo tenía mucha cal en las tuberías y no bajaba bien el agua. Lo mismo pasa con la ducha.

2026-04-02 • via Nuitee
S
Shewan • solo_traveller • gb
9
Pros:

Great 👍

2026-03-29 • via Nuitee
K
Kenny • solo_traveller • gb
1
Avoid at all cost
Pros:

Nothing

Cons:

Has a disgusting smell/air to it that is thick and strong, after several days and multiple washes my clothes still have the strong musk of this location

Bedsheets and towels were dirty and had faint brown and red stains

Did not feel secure with such a large gap between the door and the door frame

The lock looked like it was eroding from inside the room and soon would not be secure

2026-03-22 • via Nuitee
T
Thomas • couple • it
6
2026-03-20 • via Nuitee
S
Salomé • family_with_children • es
3
2026-03-19 • via Nuitee
D
Das • solo_traveller • au
4
2026-03-18 • via Nuitee
A
Alberto • couple • it
8
Ottimo rapporto qualità prezzo
Pros:

Posizione, prezzo

Cons:

La reception sarebbe da rimodernare

2026-03-17 • via Nuitee
N
Nwafor • couple • gb
1
2026-03-12 • via Nuitee
D
Davide • family_with_children • gb
6
2026-03-12 • via Nuitee
A
Alba • couple • es
7
2026-03-10 • via Nuitee
C
Caleb • couple • gb
5
2026-03-07 • via Nuitee