Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good in-room service
Cleanliness
Cons:
Small room size
Expensive
Noisy
Limited food service hours

Categories

Cleanliness
8.76
Overall service and cleanliness were praised, but there are mentions of occasional issues.
Service
9.43
Staff were described as friendly and helpful, providing exceptional service throughout the stay.
Location
9.27
The hotel’s location was consistently praised as being perfect for exploring NYC.
Room Quality
8.22
Some reviews mentioned small room sizes, affecting the overall room experience.
Amenities
8.75
Amenities were generally well-received, with particular praise for the rooftop bar and breakfast service.
Value for Money
8.21
Some reviews indicated the hotel was considered expensive compared to room sizes and services.
Food and Beverage
8.76
The in-room breakfast was well-liked, but there were comments about limited options.
Overall Experience
9.03
Most guests described their experience positively, particularly highlighting memorable events.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:19

Property Description

Spectacular City Views from Rooftop Lounge

Experience the breathtaking cityscape from our rooftop lounge at Hyatt Centric Times Square. Whether it's sipping a cocktail or simply taking in the view, our rooftop terrace offers a memorable experience for our guests.

Modern Amenities for Ultimate Comfort

From floor to ceiling windows showcasing city views to in-room coffee makers, we ensure that every guest enjoys modern comforts during their stay. Stay connected with complimentary WiFi, stay active at our 24-hour fitness center, and take care of business at our convenient business center.

Convenient Location Near Top Attractions

Located in the heart of midtown, our hotel is just steps away from iconic landmarks like Times Square and Rockefeller Center. With a subway station nearby, exploring the city is easy and convenient.

Ready to elevate your stay in the city that never sleeps? Book now at Hyatt Centric Times Square for an unforgettable experience!

Important information:

Please note that the breakfast included rates include breakfast for the number of guests registered in the room at time of booking. Additional charges apply for additional guests.

The destination Fee will be USD 40 plus daily tax (USD 45.91 including tax) and will allow guests to enjoy the following complimentary access and activities included in their stay:

- 10% off food and nonalcoholic drinks at T45 Market after 11:00
- 2 citi bike day passes per stay
- USD 5 off per ticket at RiseNY
- USD 5 off adult admission to MoMA (free for children under 16)
- 10% discount on Flytographer photo session
- 15% off admission to Museum of Broadway
- 20% off standard admission and 10% off priority admission at One World Observatory
- 20% off full price for Circle Line Sightseeing Cruises (valid for standard tickets on non-specialty cruises)
- 25% off BigBus Tours
- 70% off on any full priced FlyNYON Helicopter Tour
- USD 15 off valet parking per day (no inor out privileges available)
- USD 15 off in-house laundry.
- Free local, long distance and international phone calls
- In-room bottles of water
- Daily 10:30 view from the roof tourGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 90 per day.

Location

Property Accessibility

Total Disability Score: 47.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.8
Based on 2010 reviews
Cleanliness: 8.76
Service: 9.43
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 9.03
J
Joanna • family_with_children • ch
9
2026-04-05 • via Nuitee
G
Getaway51572809323 • NONE
10
Favorite NYC hotel!
Pros:

Very clean hotel with hardworking, friendly staff. My family stays at this property every time we are in the city, even if we have nothing planned close by. If you’re visiting the city for a show, this location is perfect. It is also walkable to many tourist destinations.
We always feel very safe and right at home staying here. I recommend this property to everyone I know that visits the city.

2026-04-03 • via Tripadvisor
M
mariez954 • NONE • Farnham, Surrey, England
10
Our stay in NYC
Pros:

Great location with an amazing rooftop bar.
Staff super friendly and helpful.
Rooms very clean and comfortable.
Highly recommend!

2026-04-03 • via Tripadvisor
2
287jacquiw • NONE • Redditch, Worcestershire, England
10
Great all round hotel
Pros:

Excellent location righy by Tines Square. Great hotel rooms has everything you need and extremely clean and great friendly staff

2026-04-03 • via Tripadvisor
F
felenciaw • NONE
10
Excellent Hotel
Pros:

Clean and spacious rooms. Excellent customer service. We didn’t encounter any issues and every staff member we encountered was nice, polite, and helpful. Hotel is in a great location and a very nice hotel might I add. I will definitely be staying here again!

2026-03-31 • via Tripadvisor
N
niqui_c • NONE • Aberdeen, Aberdeenshire, Scotland
10
Fantastic!
Pros:

Wonderful location and great service, friendly and helpful staff. A bonus of a coffee machine in the room which was lovely. Room was spacious and clean plus we had a great view. We booked as a deal with our airline, it excellent value for money.

2026-03-31 • via Tripadvisor
C
C7998VGanniem • NONE
10
Hotel in the heart of Times Square
Pros:

Excelkent location Right in heart if Times Square. We were on floor 35 and it was very quiet.
ALL staff are wonderful
Room was very spacious considering it’s in the city. and amenities were great.
There is an adjoining food shop/cafe where you can get a breakfast if required. Not a full English but adequate indeed.
Subway station a few minutes walk away

2026-03-31 • via Tripadvisor
V
Veronica • family_with_children • us
8
Nice, would stay again
Pros:

Generally very good. Great location

Cons:

Rooms and bathroom a bit small

2026-03-31 • via Nuitee
S
Samar • extended_group • eg
9
We truly enjoyed our two long beds in a centrally located area close to all attractions and the stuff were extremely kin
Pros:

Centrally located

2026-03-27 • via Nuitee
I
I9523ZPjohnr • NONE
10
4 night stay in NYC
Pros:

4 night stay to celebrate our wedding anniversary, great hotel location and nice and clean/tidy.
Rooms are a good size and well maintained. Would recommend to others looking for a central Manhattan location

2026-03-26 • via Tripadvisor
M
Marion • couple • at
10
Schönes Hotel in idealer Lage zum Wohlfühlen
Pros:

Große modern eingerichtete Zimmer mit schönem Badezimmer, sehr sauber und toller Ausblick auf den Times Square.
Hilfsbereites freundliches Personal an Rezeption und bei Zimmerservice
Gemütliche Rooftop Bar im 54. Stock mit atemberaubendem Blick über in die Stadt

2026-03-25 • via Nuitee
C
carolkC3129FR • NONE
10
Excellent
Pros:

Friendly staff and very helpful. Room was more than expected...gorgeous views of Times Square, luxurious bedding, kid friendly, bathroom like a ballroom with an enormous soaking tub. We enjoyed our stay with the drapes open to soak up the city, without a lot of noise at 53 floors up.

2026-03-24 • via Tripadvisor
T
Tuğçe • family_with_children • tr
10
Time Square meydanına 2 dk mesafede, ulaşım olarak çok rahat ettiğimiz otel oldu, her şey harikaydı.
Pros:

Kahvaltı için kişi başı 30 euro limit ile istediğiniz siparişi verebiliyorsunuz, gayet doyurucuydu, çok beğendik.

2026-03-24 • via Nuitee
H
hug00131 • Business • Benito Juarez Municipality, Yucatan Peninsula
10
Totally worthy!
Pros:

Great hotel, excellent location and staff is amazing! The rooms are in great shape and condition. I totally recommend this hotel for any occasion.

2026-03-23 • via Tripadvisor
H
H6050HKjessies • NONE
8
Great location for Times Square and theater district
Pros:

Great location near Times Square and the theater district. The rooms are decently spacious and I love that there is fresh water available at all times (water bottles in room). The bed was definitely hard so if you like beds that are plush, beware. Breakfast options are limited and quite expensive. Recommend just popping into the overwhelming options available in the area for cheaper (get a fresh bagel at Bagel Pub!). I’d stay here again if the price was right at around $250. We paid about $410/night.

2026-03-21 • via Tripadvisor
A
Andrea • family_with_children • it
8
2026-03-21 • via Nuitee
J
joshuaprimetime • NONE • Aurora, Illinois
10
Great stay
Pros:

The hotel is located in a Great location. We arrived to a friendly staff that was smiling and very helpful. The hotel and room were clean and smelled great.

2026-03-19 • via Tripadvisor
D
Dawn347 • NONE • Worcester, Worcestershire, England
10
Great experience
Pros:

Really Lovely hotel. Big rooms and good value for money. The staff were really efficient and helpful. Would love to go back.

2026-03-19 • via Tripadvisor
L
Laura • family_with_children • us
10
Hyatt Centric Times Square has it all!
Pros:

We love the Hyatt Centric Times Square and have stayed there multiple times over the years. It offers everything - convenient location, cleanliness, and a friendly and helpful staff. It really is the best place to stay if you are planning a visit that includes Broadway shows. We also enjoy the delightful little bistro T45 Market - the staff is extremely welcoming and made our day after a long day of travel. Thank you!

2026-03-19 • via Nuitee
S
Shekhar • family_with_children • us
10
2026-03-16 • via Nuitee