Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good in-room service
Cleanliness
Cons:
Small room size
Expensive
Noisy
Limited food service hours

Categories

Cleanliness
8.76
Overall service and cleanliness were praised, but there are mentions of occasional issues.
Service
9.43
Staff were described as friendly and helpful, providing exceptional service throughout the stay.
Location
9.27
The hotel’s location was consistently praised as being perfect for exploring NYC.
Room Quality
8.22
Some reviews mentioned small room sizes, affecting the overall room experience.
Amenities
8.75
Amenities were generally well-received, with particular praise for the rooftop bar and breakfast service.
Value for Money
8.21
Some reviews indicated the hotel was considered expensive compared to room sizes and services.
Food and Beverage
8.76
The in-room breakfast was well-liked, but there were comments about limited options.
Overall Experience
9.03
Most guests described their experience positively, particularly highlighting memorable events.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:19

Property Description

Spectacular City Views from Rooftop Lounge

Experience the breathtaking cityscape from our rooftop lounge at Hyatt Centric Times Square. Whether it's sipping a cocktail or simply taking in the view, our rooftop terrace offers a memorable experience for our guests.

Modern Amenities for Ultimate Comfort

From floor to ceiling windows showcasing city views to in-room coffee makers, we ensure that every guest enjoys modern comforts during their stay. Stay connected with complimentary WiFi, stay active at our 24-hour fitness center, and take care of business at our convenient business center.

Convenient Location Near Top Attractions

Located in the heart of midtown, our hotel is just steps away from iconic landmarks like Times Square and Rockefeller Center. With a subway station nearby, exploring the city is easy and convenient.

Ready to elevate your stay in the city that never sleeps? Book now at Hyatt Centric Times Square for an unforgettable experience!

Important information:

Please note that the breakfast included rates include breakfast for the number of guests registered in the room at time of booking. Additional charges apply for additional guests.

The destination Fee will be USD 40 plus daily tax (USD 45.91 including tax) and will allow guests to enjoy the following complimentary access and activities included in their stay:

- 10% off food and nonalcoholic drinks at T45 Market after 11:00
- 2 citi bike day passes per stay
- USD 5 off per ticket at RiseNY
- USD 5 off adult admission to MoMA (free for children under 16)
- 10% discount on Flytographer photo session
- 15% off admission to Museum of Broadway
- 20% off standard admission and 10% off priority admission at One World Observatory
- 20% off full price for Circle Line Sightseeing Cruises (valid for standard tickets on non-specialty cruises)
- 25% off BigBus Tours
- 70% off on any full priced FlyNYON Helicopter Tour
- USD 15 off valet parking per day (no inor out privileges available)
- USD 15 off in-house laundry.
- Free local, long distance and international phone calls
- In-room bottles of water
- Daily 10:30 view from the roof tourGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Location

Property Video

Property Accessibility

Total Disability Score: 47.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.8
Based on 2168 reviews
Cleanliness: 8.76
Service: 9.43
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 9.03
M
mario • couple • es
10
2026-08-15 • via Nuitee
S
Sudheer • family_with_children • ca
10
Excellent
Pros:

Room - 10/10
Service staff - 10/10
Location - 10/10
Clean - 10/10

Cons:

None

2026-08-14 • via Nuitee
B
Bakr • family_with_children • sa
8
2026-08-14 • via Nuitee
C
catherine • couple • us
3
Checking in process with night shift team was terrible
Pros:

Clean and good location

Cons:

Front desk and checking in process (in the evening) was terrible. Will not be going back

2026-08-14 • via Nuitee
C
Crystal • couple • us
10
2026-08-14 • via Nuitee
L
Lambertus • solo_traveller • nl
7
2026-08-14 • via Nuitee
J
Jeroen • family_with_children • be
10
2026-08-13 • via Nuitee
E
Edwin Munyaga • family_with_children • ke
9
Extremely awesome
Pros:

The staff, the rooms, location. We liked it all

Cons:

N/A

2026-08-13 • via Nuitee
M
Miriam Moscovich • couple • ar
3
El hotel y el personal desastrozo
Pros:

El desayuno lo venden como incluido . Entendí que era tipo americano . Libre . Pero era en un kiosco que tiene el hotel agarrar cosas y te hacían algo caliente que venía de otro lado . Un desastre .

Cons:

Todo podía ser mejor si le ponen voluntad . Todo lo que pedí me decían que la descripción de booking está mal y que ellos no tienen nada que ver . Ni siquiera el lobby . Un hotel de 54 pisos con un lobby que parecía la intrafamiliar al kiosco .

2026-08-12 • via Nuitee
A
Artem • family_with_children • us
6
2026-08-11 • via Nuitee
W
Wembe • family_with_children • us
8
2026-08-10 • via Nuitee
N
Nilton • couple • us
10
2026-08-10 • via Nuitee
O
ORHAN MURAT • family_with_children • tr
8
2026-08-04 • via Nuitee
B
Bobbio • couple • ar
10
Maravillosa estadía
Pros:

Todo. La habitación y baño eran enormes
Abajo hay un bar en donde sirven el desayuno

Cons:

El único problema que tuve fue q pedí al recepcionista un taxi para el otro día para ir a aeropuerto y cuando llegué y bajé del auto me vino a hablar una policía para decirme que ese auto no tenía autorización para trasladar pasajeros. Que era un arreglo entre los del hotel y ellos. Que siempre use los taxis amarillos.

2026-08-04 • via Nuitee
F
Frison • couple • it
8
Pros:

Posizione

Cons:

Colazione al market, struttura vecchia

2026-08-04 • via Nuitee
L
Lauren • couple • us
9
2026-08-03 • via Nuitee
F
Felipe • family_with_children • us
10
2026-08-03 • via Nuitee
D
Dinesh • family_with_children • in
3
Not worth the cost
Cons:

Getting lift to your room is a nightmare. Had to wait a lot..
Breakfast is offered as credits

2026-08-03 • via Nuitee
G
Gopukumar • family_with_children • ca
10
2026-08-03 • via Nuitee
S
sohal • family_with_children • ca
2
Very disappointing
Pros:

Nothing

Cons:

Very poor service, nobody is around to resolve issues.
Property is overrated on bookings.com

2026-08-02 • via Nuitee