W12 Rooms

Hotels
8.2 (2053 reviews)
54 Uxbridge Road, Shepherds Bush , London , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Concierge service
Adult only
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Noise from outside
Cleanliness issues in some areas
Small room size

Categories

Cleanliness
7.54
Some guests noted issues with cleanliness, like dirty corners and a lack of attentive hygiene from staff.
Service
9.01
Staff received positive mentions for being helpful and friendly, enhancing the overall experience.
Location
8.55
The location was frequently praised, being close to public transport and shopping facilities.
Room Quality
7.5
Rooms were described as small and some guests experienced noise issues, impacting their comfort.
Amenities
8.03
Basic amenities were noted, with some comments on the lack of a lift.
Value for Money
8.49
Overall good value was highlighted, especially considering the location and service.
Food and Beverage
8.24
No specific comments on food and beverage, assumed to be standard quality for this hotel tier.
Overall Experience
8.21
Most reviews expressed general satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:35

Property Description

Convenient Location
Located next to Shepherd’s Bush underground station and Westfield Shopping Centre, W12 Rooms offers easy access to popular attractions like London’s West End and Oxford Street.

Nearby Entertainment
Guests can enjoy live performances at the O2 Shepherd’s Bush Empire, just a 5-minute walk away, or explore the vibrant Portobello Road Market with a short bus or tube ride.

Modern Amenities
Each room at W12 Rooms is equipped with complimentary Wi-Fi, air conditioning, a flat-screen TV, a mini fridge, and an en suite bathroom, ensuring a comfortable stay for all guests.

Experience the best of London at W12 Rooms. Book your stay now!

Important information:

IMPORTANT NOTICE:

Please note that there is no elevator in this property and rooms are accessible via stairs only.

However, our porter services are available from 8:00AM to 6:00PM, to help you with your luggage.

The property requires the same card that was used at the time of booking to be present at check-in, together with a valid passport or ID card. Check-in or check-out outside the advertised hours costs an additional GBP 10 per hour. It is subject to availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 2053 reviews
Cleanliness: 7.54
Service: 9.01
Location: 8.55
Room Quality: 7.5
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.24
Overall Experience: 8.21
F
Fhernando solo_traveller cl
10
2026-03-21 via Nuitee
C
Celentano solo_traveller it
10
Pros:

Staff super friendly and very helpful.

2026-03-21 via Nuitee
N
Nicolae Sorin solo_traveller ro
9
Excelent
Pros:

Excellent housekeeping and personnel.

2026-03-19 via Nuitee
A
Anaïs couple fr
10
2026-03-19 via Nuitee
M
Michael solo_traveller de
7
2026-03-19 via Nuitee
K
Karin solo_traveller de
10
Es war alles super 👍
Pros:

Die Lage ist top. Jede Menge Bus- und U-Bahn-Stationen.24-Stunden-Rezeption. Das Personal ist sehr nett und hilfsbereit.

Cons:

Nichts

2026-03-19 via Nuitee
D
Duncan solo_traveller gb
8
2026-03-18 via Nuitee
C
Cindy family_with_children be
6
Proper hotel maar klein bed en weinig daglicht in de kamer.
Pros:

Dicht bij metro en busstation. Vriendelijk personeel, proper hotel.

Cons:

Kamer op 4de verdieping, dakverdieping met enkel een klein dakvenster. Dit stond open want anders te warm op de kamer waardoor er veel lawaai was. Zeer smal en kort bed. Ruime badkamer, kamer eerder klein

2026-03-18 via Nuitee
A
ANNE solo_traveller gb
10
Enjoyable and relaxing.
Pros:

Check in excellent. Bag carried up and later down stairs for me(I am mid 70's so much appreciated and unexpected)
Room immaculate and had everything required compact but great for 1 person 1 night.
location excellent for tube station and the tv studio white city.
Bed a little hard for me but regardless slept very well.
Met 3 staff members and all kind and friendly and welcoming.

Cons:

Nothing could have been better. Convenient and very good value for money.

2026-03-17 via Nuitee
G
Gerrit Arend solo_traveller it
8
If I need to be in that zone again, I'll surely consider it again.
Pros:

Very friendly at the reception. Comfy rooms. Good and spacious Shower, perfect location at 50 meters from station Shephards Bush and a lots of "easy" restaurants. Good price for a 4 star in London.

Cons:

The stairs are typical English. Very steep and there is no elevator. If you have a problem with legs or feet, you might have a problem. Bed a little soft, but that's really personal.

2026-03-16 via Nuitee
S
Steve solo_traveller gb
10
Great clean crash pad ideal
Pros:

Location obviously vacate noisy but so handy.
Great staff
Clean

Cons:

Parking a walk away as residents until 23.00 in surrounding streets
Option of the Westfield car park nearby though

2026-03-16 via Nuitee
A
Alessia couple it
10
zona e servizio top
Pros:

la pulizia giornaliera è stata una bellissima cosa, metro sotto casa e centro commerciale enorme, tutto collegato per bene, migliore al momento.

Cons:

nulla

2026-03-15 via Nuitee
A
Andrea Galuppini couple it
8
Pros:

Posizione perfetta per la metro

Cons:

Scale senza ascensore e purtroppo niente tapparelle o tende che oscurassero correttamente.

2026-03-15 via Nuitee
P
Pierre solo_traveller fr
9
2026-03-14 via Nuitee
B
Bertille solo_traveller gb
9
Amazing value for money, great stagf
Pros:

Very friendly staff, comfy bed and amazing price

Cons:

Nothing

2026-03-14 via Nuitee
B
BOLANLE family_with_children gb
10
Pros:

Bianca was very helpful and super nice

2026-03-14 via Nuitee
K
Kinga couple pl
10
2026-03-11 via Nuitee
P
Patrycja solo_traveller pl
9
2026-03-10 via Nuitee
A
Anthony family_with_children gb
9
Good one night stop.
Pros:

Very clean room comfortable bed. Lovely shower

Cons:

A lot of traffic noise in the room I had.

2026-03-09 via Nuitee
M
Mylene couple ca
6
2026-03-09 via Nuitee