Hotel Malaysia

Hotels
7.4 (2096 reviews)
7, PENANG ROAD , George Town , my

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.1
Multiple mentions of cleanliness issues, particularly regarding dirty facilities and equipment.
Service
9.1
Staff were noted to be friendly and helpful by several reviewers.
Location
9.1
Numerous reviews highlighted the good location of the hotel.
Room Quality
7.1
Some rooms reported cleanliness issues and lack of soundproofing.
Amenities
5.6
Several complaints about the absence of amenities like a gym and poor maintenance of existing facilities.
Value for Money
6.6
Reviews suggested that the hotel may not offer good value considering the amenities and upkeep.
Food and Beverage
7.6
Breakfast quality was appreciated but noted to have limited options.
Overall Experience
8
Overall experience was mixed but leaned positive due to location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:15

Property Description

Convenient Location in UNESCO World Heritage Site
Comfortable Rooms with Essential Amenities
Friendly Service and On-Site Facilities

To book your stay at Hotel Malaysia and experience the charm of Georgetown, visit our website or call us today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 85 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 2096 reviews
Cleanliness: 6.1
Service: 9.1
Location: 9.1
Room Quality: 7.1
Amenities: 5.6
Value for Money: 6.6
Food and Beverage: 7.6
Overall Experience: 8
F
Faiz • family_with_children • my
7
Thank you for the good hospitality
Pros:

Nice and classic vibe

Cons:

Parking

2026-06-26 • via Nuitee
A
Ahmad • solo_traveller • my
8
A comfortable & memorable stay at Hotel Malaysia!
Pros:

The clean & comfortable room despite old hotel, easily accessible. I like the bench to put our luggage & sruff on. Aircon system worked well. Friendly & helpful staff at reception with clear instruction. Checkin was a breeze. convenient parking at the back. Great location, close to all amenities & tourist attractions. Will return in future

Cons:

The mattress was a bit too stiff. Maybe due to old age. But still manageable.

2026-06-26 • via Nuitee
N
Nurfarah Atiqah • extended_group • my
8
2026-06-25 • via Nuitee
R
Roselida • solo_traveller • my
7
2026-06-24 • via Nuitee
S
Siti Khalijah • couple • my
8
2026-06-23 • via Nuitee
S
siti aishah • family_with_children • my
10
Pros:

staff friendly tau

2026-06-19 • via Nuitee
D
Dr Yazid • family_with_children • my
9
very strategic , clean and staff are polite too..my 3rd time here.
2026-06-18 • via Nuitee
I
IMAN MUAZZAM • solo_traveller • my
10
Comfy stay.
Pros:

affordable breakfast

Cons:

The sound outside very loud..overall rooms good

2026-06-18 • via Nuitee
S
SHAHRUZANIE • solo_traveller • my
8
Very good breakfast at property
Pros:

Strategic property

Cons:

Can hear the sound of the room next to the wall

2026-06-11 • via Nuitee
S
Suzian • solo_traveller • my
5
2026-06-07 • via Nuitee
S
Siti Nuraini • solo_traveller • my
10
Pros:

Fast service

Cons:

Nothing

2026-06-07 • via Nuitee
F
futerimah yusof • solo_traveller • my
8
Pros:

Bilik besar.. Selesa sangat... Kalau duduk luar hotel.. Angin banyak.. Dekat dengan tempat2 yang viral.

Cons:

Cedar dia agak Kotor, Ada kesan Kotor.

2026-06-05 • via Nuitee
W
Wai Yee • family_with_children • my
8
2026-06-04 • via Nuitee
S
Safwan • family_with_children • my
10
Pros:

Parking mudah

2026-06-03 • via Nuitee
W
Wong • family_with_children • my
8
Comfortable and valuable
Pros:

So far ok

Cons:

Painting

2026-06-03 • via Nuitee
(
(HSEL) • solo_traveller • my
7
2026-06-02 • via Nuitee
S
syazwani • family_with_children • my
9
Pros:

good

2026-05-31 • via Nuitee
M
Matsuno • solo_traveller • jp
3
Pros:

立地は良い。

Cons:

バスルームが良くない。シャワーが錆びてて、横漏れしている。

2026-05-30 • via Nuitee
M
Mohamad Zaher • solo_traveller • my
8
Pros:

Breakfast sedap...Ada parking yg ok ....

2026-05-30 • via Nuitee
M
Muhamad Faridzuan • solo_traveller • my
9
2026-05-30 • via Nuitee