Hotel Malaysia

Hotels
7.4 (2009 reviews)
7, PENANG ROAD , George Town , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Currency exchange
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.1
Multiple mentions of cleanliness issues, particularly regarding dirty facilities and equipment.
Service
9.1
Staff were noted to be friendly and helpful by several reviewers.
Location
9.1
Numerous reviews highlighted the good location of the hotel.
Room Quality
7.1
Some rooms reported cleanliness issues and lack of soundproofing.
Amenities
5.6
Several complaints about the absence of amenities like a gym and poor maintenance of existing facilities.
Value for Money
6.6
Reviews suggested that the hotel may not offer good value considering the amenities and upkeep.
Food and Beverage
7.6
Breakfast quality was appreciated but noted to have limited options.
Overall Experience
8
Overall experience was mixed but leaned positive due to location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:15

Property Description

Convenient Location in UNESCO World Heritage Site
Comfortable Rooms with Essential Amenities
Friendly Service and On-Site Facilities

To book your stay at Hotel Malaysia and experience the charm of Georgetown, visit our website or call us today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 85 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 2009 reviews
Cleanliness: 6.1
Service: 9.1
Location: 9.1
Room Quality: 7.1
Amenities: 5.6
Value for Money: 6.6
Food and Beverage: 7.6
Overall Experience: 8
S
Suzanna E. M • solo_traveller • my
10
Everything so far so good. Just be aware not to talk to anyone. That's my lesson.
Pros:

Is funny 🤣 when they remember me . I stay at 8th floor, 806 .

Cons:

Nothing. Just some weird man asking woman for sex .. and is also from their hotel Malaysia guest.

2026-03-14 • via Nuitee
K
Kian Loo • couple • my
7
2026-03-12 • via Nuitee
K
Kian Loo • couple • my
7
2026-03-12 • via Nuitee
K
Kian Loo • couple • my
7
2026-03-12 • via Nuitee
L
Loganayagi • couple • my
8
Pros:

Location

2026-03-09 • via Nuitee
T
Thomson Jayaraj • couple • my
6
2026-03-09 • via Nuitee
D
DARSHINI • extended_group • my
8
2026-03-09 • via Nuitee
T
Tay • solo_traveller • my
10
2026-03-08 • via Nuitee
J
Jai • couple • sg
7
2026-03-07 • via Nuitee
M
mohd fairusnizam • family_with_children • my
7
Pros:

yes

Cons:

-

2026-03-02 • via Nuitee
N
Nur Aqilah • extended_group • my
10
2026-03-02 • via Nuitee
M
MOHD AMRIL • couple • my
9
Good stay overall
Pros:

Strategic place

Cons:

My room- the water pump was faulty.

2026-02-27 • via Nuitee
G
gobi • family_with_children • my
9
2026-02-25 • via Nuitee
S
Subasini • family_with_children • my
7
2026-02-25 • via Nuitee
Y
YNC • couple • kr
1
Lousy
Pros:

Nothing

Cons:

Many things. Staff attitude, GM attitude. Things have to cha
nge.

2026-02-13 • via Nuitee
M
MOHD AMRIL • couple • my
10
It was a great stay. Cant complain
Pros:

Location. Good and friendly staffs

Cons:

Just need to repair and upgrade soap dispenser

2026-02-13 • via Nuitee
W
Wei Hao • family_with_children • my
7
2026-02-13 • via Nuitee
M
Maria • family_with_children • pl
8
2026-02-11 • via Nuitee
R
Ramesh Rao2 • couple • my
10
Pros:

Location

Cons:

The room plaster siling very dirty

2026-02-11 • via Nuitee
R
ramle mohd nor • family_with_children • my
9
Pros:

It's okay

2026-02-10 • via Nuitee