Hotel Malaysia

Hotels
7.4 (2135 reviews)
7, PENANG ROAD , George Town , MY
+60 4-263 3311

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.1
Multiple mentions of cleanliness issues, particularly regarding dirty facilities and equipment.
Service
9.1
Staff were noted to be friendly and helpful by several reviewers.
Location
9.1
Numerous reviews highlighted the good location of the hotel.
Room Quality
7.1
Some rooms reported cleanliness issues and lack of soundproofing.
Amenities
5.6
Several complaints about the absence of amenities like a gym and poor maintenance of existing facilities.
Value for Money
6.6
Reviews suggested that the hotel may not offer good value considering the amenities and upkeep.
Food and Beverage
7.6
Breakfast quality was appreciated but noted to have limited options.
Overall Experience
8
Overall experience was mixed but leaned positive due to location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:15

Property Description

Convenient Location in UNESCO World Heritage Site
Comfortable Rooms with Essential Amenities
Friendly Service and On-Site Facilities

To book your stay at Hotel Malaysia and experience the charm of Georgetown, visit our website or call us today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Location

Guest Reviews

7.4
Based on 2135 reviews
Cleanliness: 6.1
Service: 9.1
Location: 9.1
Room Quality: 7.1
Amenities: 5.6
Value for Money: 6.6
Food and Beverage: 7.6
Overall Experience: 8
C
Connie • couple • my
9
2026-09-19 • via Nuitee
M
Monique • solo_traveller • ch
8
Pros:

The emplacement of the Hotel
Convenient because not far from famous other places

Cons:

Only one pillow per person and they are too hard..
Bathroom,no curtain or door for the shower...

2026-09-17 • via Nuitee
J
Julian • solo_traveller • tw
9
Pros:

早餐很棒。

Cons:

樓下的餐廳，價格不便宜。

2026-09-15 • via Nuitee
N
Nabillah • extended_group • my
10
Good location and property
Pros:

Excellent

Cons:

None

2026-09-12 • via Nuitee
M
MUKHLIS • extended_group • my
7
2026-09-10 • via Nuitee
Z
Zul Haireel • solo_traveller • my
7
Pros:

Location Hotel sangat strategic dan view breakfast sangat cantik

Cons:

aircond sedikit kurang sejuk dan pilihan untuk menu breakfast agak terhad/sedikit

2026-09-10 • via Nuitee
A
Anne • couple • es
6
Pros:

El desayuno estaba muy bien y buenas vistas

Cons:

Esta bastante anticuado y algunas cosas están deterioradas

2026-09-08 • via Nuitee
A
ahlamwaliza • solo_traveller • my
8
2026-09-07 • via Nuitee
W
Wai Yee • extended_group • my
8
2026-09-07 • via Nuitee
W
Wai Yee • family_with_children • my
8
2026-09-07 • via Nuitee
C
Chee Yong • solo_traveller • my
1
Cons:

入住没有检查完善，预定5间客房，3间有问题，经理还强制客人拿了肮脏的拖鞋，强制还钱，这样的酒店我不想再来。

2026-09-07 • via Nuitee
N
Nur Shahidah • family_with_children • my
7
Pros:

bilik ok bersih, ada bath tab anak-anak suka, view laut cantik

Cons:

cuma tilam agak keras sikit

2026-09-07 • via Nuitee
M
Mat Razali • couple • my
8
2026-09-06 • via Nuitee
J
Josef • solo_traveller • at
9
Empfehlenswert
Pros:

Problemlos

2026-09-05 • via Nuitee
A
Ahmad • solo_traveller • my
8
A pleasant stay at Hotel Malaysia
Pros:

Warm & welcoming staff at counter
Close proximity to interesting places
Convenient parking facility
Affordable rate, value for money
Flexible extra 1 hour checkout time

Cons:

None that I can think of

2026-09-05 • via Nuitee
G
Gee • solo_traveller • my
10
2026-09-05 • via Nuitee
C
cik jamilah • solo_traveller • my
8
2026-09-04 • via Nuitee
S
Syahira Mohd Fadzil • solo_traveller • my
8
Best
Pros:

Bilik luas, lokasi strategik, staff bagus sebab cepat ambik tindakan selepas kita membuat aduan..terbaikk..akan menginap lagi di masa hadapan

Cons:

Sewaktu check in, air paip untuk sejuk tidak betfungsi, hanya ada air panas, 2 kali tecnision datang sehingga petang, masih sama, tetapi pihak hotel mengambil tindakan yg bagus, kami di beri bilik baru 😎 tapi awal tu, tak selesa la mandi air panas 😅😅

2026-09-03 • via Nuitee
A
Amalina Zaki • solo_traveller • my
10
2026-09-03 • via Nuitee
M
Muhammad Abu Ubaidah • solo_traveller • my
7
2026-09-02 • via Nuitee