Hotel Malaysia

Hotels
7.4 (2009 reviews)
7, PENANG ROAD , George Town , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Currency exchange
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.1
Multiple mentions of cleanliness issues, particularly regarding dirty facilities and equipment.
Service
9.1
Staff were noted to be friendly and helpful by several reviewers.
Location
9.1
Numerous reviews highlighted the good location of the hotel.
Room Quality
7.1
Some rooms reported cleanliness issues and lack of soundproofing.
Amenities
5.6
Several complaints about the absence of amenities like a gym and poor maintenance of existing facilities.
Value for Money
6.6
Reviews suggested that the hotel may not offer good value considering the amenities and upkeep.
Food and Beverage
7.6
Breakfast quality was appreciated but noted to have limited options.
Overall Experience
8
Overall experience was mixed but leaned positive due to location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:15

Property Description

Convenient Location in UNESCO World Heritage Site
Comfortable Rooms with Essential Amenities
Friendly Service and On-Site Facilities

To book your stay at Hotel Malaysia and experience the charm of Georgetown, visit our website or call us today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 85 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 2009 reviews
Cleanliness: 6.1
Service: 9.1
Location: 9.1
Room Quality: 7.1
Amenities: 5.6
Value for Money: 6.6
Food and Beverage: 7.6
Overall Experience: 8
Y
YNC • couple • kr
1
Lousy
Pros:

Nothing

Cons:

Many things. Staff attitude, GM attitude. Things have to cha
nge.

2026-02-13 • via Nuitee
W
Wei Hao • family_with_children • my
7
2026-02-13 • via Nuitee
M
MOHD AMRIL • couple • my
10
It was a great stay. Cant complain
Pros:

Location. Good and friendly staffs

Cons:

Just need to repair and upgrade soap dispenser

2026-02-13 • via Nuitee
R
Ramesh Rao2 • couple • my
10
Pros:

Location

Cons:

The room plaster siling very dirty

2026-02-11 • via Nuitee
M
Maria • family_with_children • pl
8
2026-02-11 • via Nuitee
R
ramle mohd nor • family_with_children • my
9
Pros:

It's okay

2026-02-10 • via Nuitee
H
Helniza • family_with_children • my
8
Pros:

na

Cons:

Na

2026-02-09 • via Nuitee
D
Dragon • solo_traveller • us
8
Decent place
Pros:

Good location, walkable, great food and vendors near by.

Cons:

Extra unmentioned charges of a daily tax at check out. Really strange behavior about room keys and if you don’t return them it’s a fine. Front desk ladies were a bit rude. The men were extremely kind. I doubt it’s a man woman thing, it’s just what I experienced.

2026-02-08 • via Nuitee
A
Ariffin • family_with_children • my
8
2026-01-30 • via Nuitee
K
Kian Loo • couple • my
8
Pros:

The hotel service

Cons:

Need to clean up

2026-01-29 • via Nuitee
H
Holger • couple • my
7
2026-01-28 • via Nuitee
F
firas • couple • my
7
2026-01-26 • via Nuitee
M
Mohamed Nizam • extended_group • my
7
2026-01-25 • via Nuitee
M
Michele • solo_traveller • my
8
2026-01-23 • via Nuitee
R
richard • family_with_children • nc
3
Pros:

Ge ntllesse du personnel

Cons:

Tout ́le reste

2026-01-22 • via Nuitee
D
David • extended_group • cz
9
Hotel už něco pamatuje, ale i tak bylo vše ok. Možná jen u snídaně bych vytknul maly výběr ovoce.
Pros:

Personál velmi rychlý a milý.

2026-01-21 • via Nuitee
R
roslan • couple • my
7
2026-01-20 • via Nuitee
N
Nor Hazmira • couple • my
8
2026-01-20 • via Nuitee
V
Vasugi • couple • my
10
Pros:

The room was spacious, neat and tidy and also its location. Easy access to anywhere we want to go. Grab easily available as we took a flight.

Cons:

It was a bit noisy. I think high occupancy during my stay and i hear people talking very loud. I can also hear people dragging furnitures.

2026-01-19 • via Nuitee
U
Usha • couple • my
7
Location was good. The staff was excellent. Need to improve on the cleanliness of the room
Pros:

Location and breakfast is good

Cons:

The shower was broken. There was mosquito in the room which disturbed my sleep

2026-01-19 • via Nuitee