Worplesdon Place Hotel

Nothing

Cost just a little bit too expensive

Nothing

nothing

Nothing

The rooms were a little tired in places (scratches on the walls, wood chippings in the corner of the doors), main light had mismatch lightbulbs, we were told we had a smart TV but you could only access live TV. Our bathroom door actually couldn't be closed, it was incredibly hard to push shut or pull open and also didn't fit within the frame (we did mention this at check out, we were only there for a night). The breakfast was nice but the continental area didn't have a lot of choice and unfortunately had a lot of fruit flies hovering (floating in the milk) - not much the staff could have done but could probably do with getting some sort of covers to protect the produce.
We were also a little confused as when we checked in and went up to our room, the door was being propped open with an electric radiator (as were all the rooms), which was plugged in inside our room. We assumed all the rooms had one and they were heating the areas a little, so pulled it into the room to shut the door and keep our room warm. Switched it off when we went out for the evening. When we came back, staff had obviously let themselves into the room without any consent and taken it back, which was slightly confusing.
Not a lot of communication about our stay either - no explanation of how to access the room areas, what time breakfast was etc. The booklet in the room had info, but when we tried to order food to the room (which the info booklet said you could do), we realised there's no phone in the room and no number to call (other than night manager which is no use before 11pm, and kitchen is then shut anyway). There's an app to use but this particular pub isn't part of the app yet. On the app you can apparently click and collect, which we were happy to do, but since this pub isn't part of it we couldn't do that. We gave up after that and decided not to get any food.

The room given close to the kitchen

The hotel to be fair looked good from the outset , with a large restaurant and bar !
But we never got to stay here as they double booked our suite and tried to palm us off with a standard double room.
Not what we paid for or expected so we complained and checked out .

There is a massive mould in the wall in the room which needs urgent attention-prices should be lowered for the suite as the mould is dangerous

Nothing

Nothing

Our room was directly over the beer garden so there was some noise into the night, which, to be fair, can be expected at a pub.

Menu / Drinks Cards - very poor almost impossible to read - type face tiny and too fancy Wine list with mixed up price list £80+ bottles hidden amongst £30ish bottles - would be easy to order expensive wine in error - and I do have perfect eyesight - had to photograph and enlarge type - probably some marketing strategy to look more fancy but pub grub is still pub grub and actually the food was very good.

wij zaten in het bij gebouw, links naast het hoofd gebouw. Wat super jammer is dat er veel “rommel” voor de kamers lag waardoor het er niet erg gezellig uit zag. Heel erg gehorig! zowel de kamers er naast als van boven. Wij zaten precies bij de achterdeur van de keuken waar het personeel dan soms vertoefde wat ook geluid overlast veroorzaakte door de radio. Zie verder foto’s waar je langs loopt naar je kamer daar wordt je niet echt vrolijk van.