Holiday Inn Express Lisboa - Av. Liberdade by IHG

Hotels
•
Holiday Inn Express
8.5 (3427 reviews)
Rua Alexandre Herculano, 40 , Lisbon , PT
+351 21 829 0402

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Good breakfast options
Cons:
Dirty rooms
Poor internet connection
Uncomfortable pillows

Categories

Cleanliness
7.71
Negative reviews about dirty rooms and towels indicate a lack of attention to cleanliness.
Service
9.18
Positive comments about friendly and helpful staff outweigh negatives.
Location
9.22
Consistently praised for its excellent central location.
Room Quality
8.67
General appreciation for comfortable and clean rooms.
Amenities
7.7
Some amenities like poor internet and issues with minibars detract from overall satisfaction.
Value for Money
8.66
Value reflected in positive comments about quality for price.
Food and Beverage
8.21
Breakfast variety and quality received positive feedback, but some comments suggest improvements.
Overall Experience
8.68
Overall satisfaction as reflected in multiple positive comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:48

Property Description

Modern Comfort in Lisbon's Heart

Convenient Amenities: Enjoy free WiFi, flat-screen TV, and complimentary coffee in every non-smoking room.

Delicious Dining: Start your day with a varied breakfast buffet and explore nearby restaurants for traditional Portuguese and international cuisine.

Prime Location: Walk to trendy shops on Liberdade Avenue, visit Marquês de Pombal Square, and easily access Lisbon's metro stations for seamless city exploration.

Experience the best of Lisbon at Holiday Inn Express Lisboa - Av. Liberdade. Book now for a memorable stay!

Important information:

Please note that not all rooms can accommodate an extra bed and/or a 3rd guest. For further information please check each room description.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 3427 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 7.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
L
Leny Miranda • solo_traveller • br
10
2026-10-24 • via Nuitee
L
Luis • family_with_children • es
9
2026-10-24 • via Nuitee
C
Cyna84 • family_with_children • be
8
Bien
Pros:

C'était très bien passé dans l'ensemble.. les personnels très accueillants, gentils, à l'écoute et professionnels, les chambres propres

Cons:

Mais en ce qui concerne le petit déjeuner, ça devenait répétitif et à la chaîne... je ne voulais plus prendre les plateaux parce que ce n'étaient pas bien nettoyés, ça sentait le torchon sale, les couverts sales traînait trop sur la table et on a eu certains clients qui ne respectaient pas l'hygiène... à la fin ça me donnait du dégoût... il faudrait vraiment un autre personnel permanent pour contrôler.

2026-10-24 • via Nuitee
S
Senna • family_with_children • it
8
2026-10-23 • via Nuitee
E
Eduard • family_with_children • ro
9
2026-10-23 • via Nuitee
H
Harbans • family_with_children • gb
10
2026-10-23 • via Nuitee
R
Randy • extended_group • us
8
Pleasant place
Pros:

Good location and staff

Cons:

No bathroom on lobby level. No water fountain to get water.

2026-10-20 • via Nuitee
J
Jonathan • family_with_children • br
9
2026-10-20 • via Nuitee
M
Marina • solo_traveller • de
6
Es geht
Pros:

Die Lage

Cons:

Das Frühstück war Mittelmaß. Die Ausstattung der Zimmer ist ziemlich veraltet und das Hotel hat maximal drei Sterne.

2026-10-19 • via Nuitee
L
Lina • couple • co
8
Cómoda
Pros:

Muy buen alojamiento

Cons:

El desayuno es poco variado.

2026-10-19 • via Nuitee
A
Antonio • couple • it
4
Pros:

Comoda la posizione.

Cons:

Accoglienza. Nonostante avessimo prenotato una stanza con letto matrimoniale ci è stata riserva una stanza con due letti singoli. Facendo richiesta al receptionist del disguido per due volte ci è stato detto che è stata colpa nostra perche non avevamo selezionato correttamente la camera; nonostante gli è stata mostrata la prenotazione con richiesta di letto matrimoniale, il recepètionist ha perseverato affermando che l'errore fosse dovuto alla nostra selezione su booking. La non cortesia del receptionist è proseguita non risolvendio il problema dell'aria condizionata in camera. Il condizionatore era bloccato a 19 Gradi e la temperatura non poteva essere modificata manualmente. Il giorno dopo un suo collega è riuscito a risolvere il problema, ma la prima notte abbiamo dormito al freddo.

2026-10-19 • via Nuitee
J
julien • extended_group • fr
9
Good location and very close to main attractions of the city
Pros:

Full and complete breakfast

Cons:

Nothing

2026-10-19 • via Nuitee
M
Marie • family_with_children • cz
9
Hotel na skvělém místě, příjemný personál, celkový dojem je výborný a hotel doporučuji.
Pros:

Snídaně byla výborná, pouze smažená vajíčka nebyla dobrá. Hotel byl na skvělém místě, velmi pohodlný. Chtěla bych vyzdvihnout pohodlí postelí a matrací, naprosto vynikající a vždy čisto.

Cons:

Místnost suterénu, kde se podává snídaně je velmi neútulná, chtělo by to vymyslet něco, aby se tam člověk cítil lépe, třeba změnit stoly, osvětlení, celkové uspořádání.

2026-10-19 • via Nuitee
O
Osaze • couple • it
6
Cons:

Avevo chiesto molti mesi prima un letto matrimoniale. Mi sono stati dati due letti singoli, dicendo che non c’era disponibilità. Con quel preavviso, non posso accettarlo.

2026-10-19 • via Nuitee
C
Christiane • couple • pt
10
Pros:

Behulpzaamheid

2026-10-19 • via Nuitee
P
PAUL • couple • gb
9
Very comfortable, clean & good staff
Pros:

Nice beds, good air conditioning, clean bathroom & shower pressure

Cons:

Nothing

2026-10-17 • via Nuitee
D
Deborah • extended_group • us
10
2026-10-17 • via Nuitee
S
Shirley • family_with_children • de
7
Pros:

Das Hotel ist Súper zentral und sehr gut mit öffentlichen Verkehrsmittel erreichbar!!

2026-10-17 • via Nuitee
I
Ivete • solo_traveller • br
8
Hotel muito bom, boa localização e atendimento profissional e gentil.
Pros:

Localização, café da manhã excelente, atendimento.

Cons:

Limpeza muito precária, especialmente no banheiro. Além disso a ducha não fixava na haste causando desconforto para tomar banho.

2026-10-15 • via Nuitee
L
Leila • couple • za
10
Perfect
Pros:

The receptionist Jessica arranged a very early check in. She was pleasant and professional. Anna that helped with our check out was equally amazing with storing our bags as well. Thank you.

Cons:

Nothing

2026-10-14 • via Nuitee