Courtyard by Marriott Kalamazoo Portage

Hotels
•
Courtyard by Marriott
8 (247 reviews)
400 Trade Centre Way , Portage , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Unclean facilities
Poor signage

Categories

Cleanliness
6.59
Multiple reviews indicated unclean bathrooms and dirty common areas.
Service
10
Staff was consistently described as friendly and accommodating.
Location
9.56
Convenient location near highways and shopping, but signage for the hotel needs improvement.
Room Quality
7.6
Overall quality was good, but some furniture was uncomfortable or damaged.
Amenities
7.55
Facilities were satisfactory, but some were noted as not open or not functioning properly.
Value for Money
7.58
Negative sentiments around additional charges for breakfast; not consistent with value expectations.
Food and Beverage
6.54
Breakfast not included and unhappiness about extra fees mentioned.
Overall Experience
8.59
Mixed feelings due to cleanliness issues but overall positive stays attributed to staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:49

Property Description

Convenient Location
Situated just off Interstate 94, Courtyard by Marriott Kalamazoo Portage offers easy access to both the highway and Kalamazoo city center, making it a prime choice for travelers seeking convenience.

On-Site Dining and Leisure
Enjoy delectable American cuisine at The Bistro, the hotel's on-site restaurant that also serves Starbucks coffee. After a busy day, unwind in the indoor pool and hot tub, or keep up with your workout routine at the fitness center.

Modern Comforts
Experience a comfortable stay in well-equipped guest rooms featuring free Wi-Fi, flat-screen cable TVs, and convenient amenities like refrigerators and ironing facilities.

Ready to experience convenience, comfort, and leisure all in one place? Book your stay at Courtyard by Marriott Kalamazoo Portage now.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AZO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 247 reviews
Cleanliness: 6.59
Service: 10
Location: 9.56
Room Quality: 7.6
Amenities: 7.55
Value for Money: 7.58
Food and Beverage: 6.54
Overall Experience: 8.59
M
Morgan • solo_traveller • us
8
Pros:

The lady who checked us in was very kind!

Cons:

The bed mattress had dried yellow stains on it but besides that, the room was clean.

2026-05-18 • via Nuitee
K
Kathy • couple • us
7
Worked well for a last minute reservation for us. I don't think I would stay again because of the ro
Pros:

I liked the location and the staff. My third party reservation never got there but they made every effort to get us a room and they were super friendly about it.

Cons:

We had a king room with a couch. The location of the TV was very awkward to watch from the bed. Also I did not like that it was a Starbucks bistro for breakfast. I did not realize it was not a free breakfast and Starbucks is super expensive.

2026-05-11 • via Nuitee
M
Mark • solo_traveller • gb
10
2026-05-09 • via Nuitee
J
Johnson • family_with_children • us
9
2026-05-01 • via Nuitee
D
Danielle • solo_traveller • us
7
Cons:

Pool was being cleaned for hours when should have been open.

2026-04-29 • via Nuitee
M
Michael • solo_traveller • us
1
Pros:

Friendly staff .

Cons:

Got too my room bed mattress had blood on it from previous people very nasty.

2026-04-26 • via Nuitee
M
Meinosha • solo_traveller • us
8
Pros:

Everything

Cons:

N/A

2026-04-20 • via Nuitee
M
Marissa • family_with_children • us
5
2026-04-19 • via Nuitee
E
Elizabeth • couple • us
8
2026-04-13 • via Nuitee
B
Brianne • family_with_children • us
8
2026-03-16 • via Nuitee
P
perry • couple • us
10
Pros:

Staff Brooke,Ryan,lawanda, Tracey all were very professional.

2026-03-02 • via Nuitee
A
Alana • couple • us
9
2026-03-02 • via Nuitee
M
Morez • couple • us
2
No thank you!!
Pros:

Very expensive for a breakfast sandwich.

Cons:

Our room was booked as a handicap room. There was nothing indicating that it was a handicap room. The toilet was low and there were no bars for helping. The shower was lacking any bars except one. Managed with a cane, however, will never go back. A wheelchair would never fit.

2026-02-23 • via Nuitee
R
Roger • couple • us
8
2026-02-09 • via Nuitee
W
William • family_with_children • us
8
Cons:

No coffee made at 5 in the morning.

2026-01-26 • via Nuitee
S
Savanna • family_with_children • us
7
Room was clean, staff was nice, close to everything. No pool open on Sunday before check out and no restaurant open duri
Pros:

Close to everything we needed. It was clean. Friendly staff.

Cons:

We booked this hotel strictly for the restaurant in the lobby and for the pool/ hot tub for my son. The restaurant wasn’t open on a Saturday night so we had to leave in the bad weather to go get dinner and planned to use the hot tub/ pool area Sunday morning before our noon check out time, the pool was closed for “cleaning” until after 1PM. When it was closed all night long so they had time to clean it then, So we only got to use it for the one day and not two when we paid strictly for these. That’s the reason why MOST families book hotels..

2026-01-20 • via Nuitee
E
Edward • couple • us
3
your people were great , the room was nice , your sinage is lousy
Pros:

I can tell you what I didn't like we rode around Portage for 3hours trying to find the hotel at night asking multiple people where you were they looked on computer and cell phones we tried calling it wouldn't go through finally someone told us it was behind a restaurant your sign is black and not light great for out of towners at night

Cons:

I told you above and we have traveled many years but never had to paid for breakfast in a upscale hotel

2026-01-20 • via Nuitee
A
Annette • couple • us
10
Overall, it was good
Pros:

Very nice, clean, staff was friendly

Cons:

The couch in the room was very uncomfortable

2025-12-25 • via Nuitee
S
Sonja • family_with_children • us
7
2025-12-22 • via Nuitee
D
Dafina • solo_traveller • us
8
2025-12-17 • via Nuitee