Courtyard by Marriott Kalamazoo Portage

Hotels
•
Courtyard by Marriott
8 (233 reviews)
400 Trade Centre Way , Portage , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Unclean facilities
Poor signage

Categories

Cleanliness
6.59
Multiple reviews indicated unclean bathrooms and dirty common areas.
Service
10
Staff was consistently described as friendly and accommodating.
Location
9.56
Convenient location near highways and shopping, but signage for the hotel needs improvement.
Room Quality
7.6
Overall quality was good, but some furniture was uncomfortable or damaged.
Amenities
7.55
Facilities were satisfactory, but some were noted as not open or not functioning properly.
Value for Money
7.58
Negative sentiments around additional charges for breakfast; not consistent with value expectations.
Food and Beverage
6.54
Breakfast not included and unhappiness about extra fees mentioned.
Overall Experience
8.59
Mixed feelings due to cleanliness issues but overall positive stays attributed to staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:49

Property Description

Convenient Location
Situated just off Interstate 94, Courtyard by Marriott Kalamazoo Portage offers easy access to both the highway and Kalamazoo city center, making it a prime choice for travelers seeking convenience.

On-Site Dining and Leisure
Enjoy delectable American cuisine at The Bistro, the hotel's on-site restaurant that also serves Starbucks coffee. After a busy day, unwind in the indoor pool and hot tub, or keep up with your workout routine at the fitness center.

Modern Comforts
Experience a comfortable stay in well-equipped guest rooms featuring free Wi-Fi, flat-screen cable TVs, and convenient amenities like refrigerators and ironing facilities.

Ready to experience convenience, comfort, and leisure all in one place? Book your stay at Courtyard by Marriott Kalamazoo Portage now.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AZO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 233 reviews
Cleanliness: 6.59
Service: 10
Location: 9.56
Room Quality: 7.6
Amenities: 7.55
Value for Money: 7.58
Food and Beverage: 6.54
Overall Experience: 8.59
P
perry • couple • us
10
Pros:

Staff Brooke,Ryan,lawanda, Tracey all were very professional.

2026-03-02 • via Nuitee
A
Alana • couple • us
9
2026-03-02 • via Nuitee
M
Morez • couple • us
2
No thank you!!
Pros:

Very expensive for a breakfast sandwich.

Cons:

Our room was booked as a handicap room. There was nothing indicating that it was a handicap room. The toilet was low and there were no bars for helping. The shower was lacking any bars except one. Managed with a cane, however, will never go back. A wheelchair would never fit.

2026-02-23 • via Nuitee
R
Roger • couple • us
8
2026-02-09 • via Nuitee
W
William • family_with_children • us
8
Cons:

No coffee made at 5 in the morning.

2026-01-26 • via Nuitee
S
Savanna • family_with_children • us
7
Room was clean, staff was nice, close to everything. No pool open on Sunday before check out and no restaurant open duri
Pros:

Close to everything we needed. It was clean. Friendly staff.

Cons:

We booked this hotel strictly for the restaurant in the lobby and for the pool/ hot tub for my son. The restaurant wasn’t open on a Saturday night so we had to leave in the bad weather to go get dinner and planned to use the hot tub/ pool area Sunday morning before our noon check out time, the pool was closed for “cleaning” until after 1PM. When it was closed all night long so they had time to clean it then, So we only got to use it for the one day and not two when we paid strictly for these. That’s the reason why MOST families book hotels..

2026-01-20 • via Nuitee
E
Edward • couple • us
3
your people were great , the room was nice , your sinage is lousy
Pros:

I can tell you what I didn't like we rode around Portage for 3hours trying to find the hotel at night asking multiple people where you were they looked on computer and cell phones we tried calling it wouldn't go through finally someone told us it was behind a restaurant your sign is black and not light great for out of towners at night

Cons:

I told you above and we have traveled many years but never had to paid for breakfast in a upscale hotel

2026-01-20 • via Nuitee
A
Annette • couple • us
10
Overall, it was good
Pros:

Very nice, clean, staff was friendly

Cons:

The couch in the room was very uncomfortable

2025-12-25 • via Nuitee
S
Sonja • family_with_children • us
7
2025-12-22 • via Nuitee
D
Dafina • solo_traveller • us
8
2025-12-17 • via Nuitee
L
Linda • couple • us
8
The room was comfortable.
Pros:

Breakfast not included.

Cons:

The hair drier in Room 404 was disgusting. The entire surface was covered with something sticky and the air vent was completely covered with hair and dust.
The hallway by the elevator on the 4th floor was very dirty. Looked like it had not been vacuumed in awhile.

2025-12-16 • via Nuitee
A
Aida • couple • es
10
2025-12-09 • via Nuitee
J
Jane • family_with_children • us
10
2025-11-21 • via Nuitee
W
W • family_with_children • us
10
One of the best days I've had simply because of the staff there and the attention to making guests f
Pros:

Staff was amazing! Every single staff member I encountered whether it was cleaning staff front desk or otherwise they were incredibly friendly and made you feel welcomed

Cons:

The sofa in my room had a rip in it and I think little things like that make you wonder if the room is cared for the way you want it to be although I didn't see anything that concerned me

2025-11-15 • via Nuitee
T
Tiffany • couple • us
9
2025-11-12 • via Nuitee
A
Amy • family_with_children • us
3
Pros:

I went to check in at 530 pm and my room.was not ready. If you are paying for a room it should be ready at check in time. No apologies or accommodation was given. Not even option for a text when it was ready.

Cons:

Location

2025-10-27 • via Nuitee
C
Cheriees • solo_traveller • us
7
Overall pleasant and modern, but the facilities should have been cleaner.
Pros:

I attended a training held onsite. The staff was very nice. The bed was comfortable and it was a nice, modern room. The shower head was amazing! I was 10 minutes late for my meeting, because I chose to stay in a little longer.

Cons:

The room wasn’t nasty, but it wasn’t clean either. The sink still had dots of toothpaste and hair in it, which set the tone that the bathroom was glossed over and not actually cleaned. I mentioned it to the general manager, but even after she left a note saying it was re-sanitized….it was exactly the same. The seat of the toilet appeared clean, but the base had streaks that were definitely NOT water. The shower was wiped down. There were filmy smudged marks. That is not the way a bathroom looks when cleaned properly. The ice bucket and coffee pot were dusty. Overall it looked like a rushed job. I understand that staff has limited time, but cleanliness is important and germs are real.
I also notice the microwave in the snack room was filthy. I cringed even though my food was in a closed container.

2025-10-27 • via Nuitee
A
Alana
10
Pros:

The guy at the front desk was amazing 😍 I can't remember his name but he went above and beyond.

2025-10-10 • via Nuitee
D
Dennis • family_with_children • us
5
Pros:

Great people

Cons:

Hot tub was not open

2025-10-09 • via Nuitee
S
Sue Ellen • partner
10
Pros:

The staff was very friendly and helpful with any questions. We had no problems. The property and our rooms were clean. Because I have celiac and have to eat gluten free we always need to travel with food for my diet. If you require refrigerated foods I would recommend bringing a cooler if you are staying more than overnight. The refrigerator is very small.

2025-10-07 • via Nuitee