Sleep Inn & Suites Austin Northeast

Hotels
Choice Hotels International
8.8 (279 reviews)
8410 East US Highway 290, Austin, Texas, 78724 , Austin , US

Pets allowed

Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Outdoor pool - seasonal
Picnic area
Elevator
See all facilities

Review Highlights

Pros:
Great staff
Clean rooms
Good breakfast
Convenient location
Cons:
Pool cleanliness
AC issues
Outdated room decor

Categories

Cleanliness
8.43
Several mentions of cleanliness, but negative feedback regarding room cleaning and pool condition.
Service
9.2
Positive reviews about the staff being welcoming and helpful.
Location
9.14
Location highlighted as a major pro in multiple reviews.
Room Quality
8.59
Generally positive sentiments, but some concerns about outdated rooms.
Amenities
8.82
Amenities received a mix of praise but also noted issues with the pool.
Value for Money
8.68
Reviews suggest satisfied guests feel they received good value.
Food and Beverage
8.53
Breakfast options were mostly praised, although some variety issues were mentioned.
Overall Experience
9
Many guests expressed a desire to return, indicating overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:30

Property Description

Recreational Amenities: Unwind in our spa tub, 24-hour fitness center, and seasonal outdoor pool.

Dining and Services: Indulge in our coffee shop/cafe, 24-hour room service, and complimentary buffet breakfast.

Comfortable Accommodations: Relax in our guestrooms with premium bedding, flat-screen TVs, and complimentary wireless internet.

Book now for a central location in Austin at Sleep Inn & Suites Austin Northeast, minutes away from popular attractions like the University of Texas and Sixth Street.

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.8
Based on 279 reviews
Cleanliness: 8.43
Service: 9.2
Location: 9.14
Room Quality: 8.59
Amenities: 8.82
Value for Money: 8.68
Food and Beverage: 8.53
Overall Experience: 9
W
Warford family_with_children us
6
Pros:

Location

Cons:

No bathtub, they put lotion in the shower instead of conditioner and there was no hot water. I was pretty disappointed on that. But what made it the worst was the fact that the air conditioner was crazy loud and didn’t work

2026-03-26 via Nuitee
C
Catalina family_with_children us
10
Pros:

How clean it is ver comfy

2026-03-24 via Nuitee
J
Jennifer family_with_children us
10
2026-03-21 via Nuitee
T
Theresa family_with_children us
9
2026-03-20 via Nuitee
C
Casie family_with_children us
8
Pros:

Was very clean and quiet. We liked that they had the security gate for our vehicles

Cons:

Rooms were a little hot. Beds really firm.

2026-03-19 via Nuitee
L
Lisa solo_traveller us
10
Pros:

How spacious the room was . And how c9mfy the bed was .

Cons:

The bathroom counter was to small and ac could have been cooler

2026-03-18 via Nuitee
R
Rosana solo_traveller us
8
The shower didn’t work out
Pros:

The linens

Cons:

The shower

2026-02-10 via Nuitee
J
Jim solo_traveller us
3
Will never stay at this location again. Not this location
Pros:

Front desk staff was non empathetic when I asked for a handicap room
I have limited mobility and told the front desk I needed a low entry shower in my handicap bathroom, I was told “you will be fine- there are grab bars in the shower”.

I could not access the shower tub as the grab bars were only in the tub area, none outside the tub to aid with the entry access to the shower. I went back to the front desk a second time to be told “that’s all we have”. I’ve stayed at other Sleep Inn hotels (not this one before) and I know their HC rooms have better amenities.

Cons:

Staff, amenities,

2026-01-29 via Nuitee
C
Claudia family_with_children us
7
It was okay
Pros:

Location

Cons:

The shower was not working correctly and the water pressure was bad, the room needed to be vacuumed

2026-01-26 via Nuitee
H
Haley extended_group us
8
Highly recommend, my stay was amazing!
Pros:

Everything, the staff were amazing and very kind, the breakfast was good and had some different options. The place was very clean, housekeeping checked in with us daily.

2026-01-20 via Nuitee
J
Jason solo_traveller us
10
Nothing
Pros:

None

Cons:

None

2026-01-20 via Nuitee
D
Davis family_with_children us
8
2026-01-19 via Nuitee
D
Duane couple us
8
2026-01-19 via Nuitee
Y
YOUNG couple us
10
2026-01-19 via Nuitee
K
Kevin couple us
10
2026-01-12 via Nuitee
C
Clifford couple ht
10
2026-01-04 via Nuitee
M
MaiSheri family_with_children us
10
2025-12-27 via Nuitee
D
Deidre couple us
9
Pros:

Location, comfort

Cons:

Nothing

2025-12-27 via Nuitee
M
Marla couple us
4
2025-12-15 via Nuitee
K
King couple us
10
2025-12-11 via Nuitee