Hotel Riviera Macau

Hotels
8.2 (319 reviews)
Rua Comendador Kou Ho Neng , Macau , mo

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and spacious rooms
Cons:
Limited breakfast options
Some issues with customer service

Categories

Cleanliness
8.09
Clean rooms highlighted, but some complaints about cigarette smoke in corridors.
Service
8.56
Staff are generally friendly and accommodating, but there were a few negative comments regarding customer service.
Location
8.1
Location is acceptable, slight distance from central areas noted by some reviewers.
Room Quality
8.55
Spacious and clean rooms are frequently mentioned positively across reviews.
Amenities
7.58
Limited breakfast options and some confusion over charges for snacks in the room.
Value for Money
8.54
Good value for the price, rooms and service received positive remarks.
Food and Beverage
7.59
Breakfast options were noted as limited and in need of improvement.
Overall Experience
8.56
General satisfaction expressed, with specific highlights on value and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:28

Property Description

Scenic Views and Convenient Location
Hotel Riviera, nestled on Penha Hill, offers stunning views of Praia Grande Bay and is just a short stroll from Macau Centre.

Comfortable Rooms and Essential Amenities
The air-conditioned rooms provide panoramic views of the garden, harbour, or sea, and are well-equipped with a minibar and cable TV for a relaxing stay.

Dining Options and Business Services
Indulge in delectable Chinese and international cuisine at Lijinxuan restaurant, or enjoy light snacks at the coffee shop. With a business centre, currency exchange, and laundry services, Riviera Macau ensures a convenient and pleasant stay.

Experience the perfect blend of comfort and convenience at Hotel Riviera - book your stay now for an unforgettable Macau getaway.

Important information:

Please note every in-house guest can enjoy free parking of one vehicle for the first 3 hours and it charges HKD 20 for every hour after. The parking space is subject to availability.

Please note that the on-site swimming pool is temporarily closed due to renovation until further notice. Hotel Riviera Macau apologizes for any inconvenience this may cause.

Please note that for all nonrefundable reservations guests are unable to modify the guests name. Hotel will charge full amount of the room rate upon the date received the reservation.

Please note that the property does not accept bookings made by debit card. The credit card used for booking must be presented upon check-in. The name on the credit card must match the guest's name checking in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MFM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    People no matter the age stay for HK$ 480 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 319 reviews
Cleanliness: 8.09
Service: 8.56
Location: 8.1
Room Quality: 8.55
Amenities: 7.58
Value for Money: 8.54
Food and Beverage: 7.59
Overall Experience: 8.56
R
Rosalie • extended_group • ph
10
The best! Will come back again in the future.
Pros:

Clean and very beautiful

Cons:

None

2026-02-12 • via Nuitee
P
Pui Yi • family_with_children • hk
9
2026-02-11 • via Nuitee
J
Jose Luis • couple • ch
10
Macao❤️forever
Pros:

Tout était parfait

Cons:

Tout étais bien pour nous.

2026-02-10 • via Nuitee
S
Svetlana • family_with_children • ru
7
Pros:

Шикарный вид из окна на залив.Номер небольшой, но уютный.

Cons:

Завтрак был очень скудный. Ребенок вообще отказался что либо есть.

2026-02-08 • via Nuitee
C
ChanYunPark • extended_group • kr
4
The food was delicious.
Pros:

The food was delicious. However, it was a shame that the water in the room was taken from the deposit...

Cons:

The food was delicious. However, it was a shame that the water in the room was taken from the deposit...

2026-01-27 • via Nuitee
P
Pawel • couple • pl
8
2026-01-26 • via Nuitee
E
Edoardo • family_with_children • it
5
Pros:

La posizione dell'hotel molto vicino a luoghi come la torre di macao o la zona dell'hotel lisbona

Cons:

Purtroppo ho trovato 2 cose che mi hanno colpito in negativo...la palestra datata e le acque a pagamento in camera.
Considerate le 4 stelle far pagare una bottiglietta di acqua(soldi scalati dalla caparra non indifferente dato che si parla di 600 pataca) la trovo una cosa triste e non gradevole

2026-01-26 • via Nuitee
M
Mojathil • couple • sa
7
توجد فنادق افضل
Pros:

View

Cons:

موظف في الاستقبال كان سيئ التعامل
اخذ تأمين 300 دولار ولم يعيده
طلبت منه اعادة المبلغ فتكلم بأسلوب حاد
حتى الان لم استرجع التأمين

2026-01-26 • via Nuitee
Z
Zuzana • family_with_children • sk
10
2026-01-26 • via Nuitee
F
Fenis • family_with_children • ph
10
2026-01-26 • via Nuitee
H
Hyun jin • family_with_children • kr
10
2026-01-24 • via Nuitee
C
Caroline • extended_group • us
8
It was a good and comfortable stay!
Pros:

The hotel was clean and the location was good.

Cons:

Hotel staff need to be more friendly and smile more.

The hotel hallways smells cigarette smoke.

2026-01-21 • via Nuitee
M
Manka • couple • mo
4
Pros:

沒有入住，不能退款

Cons:

沒有入住，不能退款

2026-01-20 • via Nuitee
H
HUI MEI • extended_group • tw
7
2026-01-20 • via Nuitee
H
Haoran • couple • nz
8
2026-01-19 • via Nuitee
C
Ching Yin Xaviera • family_with_children • us
5
Pros:

The staff were helpful and professional.

Cons:

The location and interior decorations of the hotel.

2026-01-19 • via Nuitee
I
isao • solo_traveller • jp
10
Be relax
2026-01-19 • via Nuitee
B
Barry • couple • cn
9
Great view. Friendly staff.
2026-01-19 • via Nuitee
J
Jhonalyn • extended_group • ca
7
2026-01-19 • via Nuitee
M
minoru • family_with_children • jp
7
Pros:

綺麗です

Cons:

台風で、欠航になり急遽予約したため早く到着したが、３時まで待ってと言われた。フロントの回りにはソファが７人分しか無いし、冷房が22℃であった。寒くて長時間耐えられない。地球環境を考えて25,26℃でいいのでは。周りには飲食店が全くない。

2026-01-18 • via Nuitee