Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Fantastic views
Friendly staff
Cons:
Small rooms
Breakfast quality could improve

Categories

Cleanliness
9.38
Rooms and hotel common areas were very clean and tidy at all times.
Service
9.85
Exceptional service from staff, particularly highlighted by multiple reviewers.
Location
9.89
Incredible location with stunning views, walking distance to main square.
Room Quality
8.34
Rooms are small although they have improved over the years; could be slightly larger.
Amenities
8.87
The hotel provides essential amenities including Wi-Fi, mini bar, and kettle.
Value for Money
8.33
Some aspects are deemed overpriced in comparison with local standards.
Food and Beverage
9.38
Restaurant quality is praised; breakfast options could improve.
Overall Experience
9.55
Overall positive experiences with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 23:31

Property Description

Breathtaking Views Overlooking the Gulf of Naples
Grand Hotel Riviera offers a unique experience perched on a cliff top, boasting stunning views of the Gulf of Naples. The secluded private beach and panoramic outdoor pool provide the perfect settings for relaxation and leisure.

Luxurious Amenities and Serene Surroundings
Surrounded by beautiful gardens and terraces, the hotel ensures a tranquil stay just 500 meters from Sorrento's main square. With a pool nestled among palms and eucalyptus trees, guests can soak in the views of the sea and Mount Vesuvius while enjoying the well-equipped beach and outdoor hot tub.

Elegant Dining and Entertainment Options
Indulge in culinary delights at the restaurant offering international cuisine, unwind at the American bar with a grand piano, or soak in the sea views from the lounge's terrace. With a variety of activities available and attentive service, Grand Hotel Riviera promises a memorable stay.

Book now for an unforgettable stay at Grand Hotel Riviera!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Location

Guest Reviews

9.2
Based on 478 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.89
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 9.38
Overall Experience: 9.55
A
Alessandra solo_traveller it
9
2026-08-14 via Nuitee
Богољуб couple rs
8
2026-08-11 via Nuitee
L
Lina Maria extended_group co
8
2026-08-11 via Nuitee
M
maria couple ar
9
Hotel muy cómodo y con buena ubicación
Pros:

El hotel el muy lindo y tiene muy buenas instalaciones y cerca del centro

Cons:

Dos cosas que podrían mejorar son la conexión del wi fi que va y viene y la humedad de la habitación…quizás deberían poner extractor en el baño …

2026-08-10 via Nuitee
H
Hamdan couple sa
8
Pros:

We really enjoyed our stay and had a very pleasant experience overall. The hotel was comfortable and the service was good.

Cons:

The only downside was that our room did not have a view, and we felt the price was quite high considering that.

2026-08-10 via Nuitee
A
Aimee couple gb
10
2026-08-08 via Nuitee
E
Ekaterini couple us
10
It was one of the most beautiful hotels near the private beach it has underneath and easy elevators to navigate the floo
Pros:

Gorgeous property with many levels and views. Easy to find and check in fast.

Cons:

N/A

2026-08-02 via Nuitee
A
Anita couple nl
9
Om nooit te vergeten!
Pros:

Wat een heerlijk hotel, vooral de beachlounge was geweldig. We hebben het zwembad gedurende 4 dagen nog niet eens gezien. Heerlijke locatie - op loopafstand naar Sorrente centrum en ook de supermooie uitzichten vanuit kamer, restaurant, beachbar - eigenlijk overal. Last but not least- de auto parkeren op eigen terrein. Echt een aanrader.

Cons:

Weinig keus aan eten bij de Beachbar.

2026-07-16 via Nuitee
J
jackien566 Couples Bromsgrove, Worcestershire, England
10
Fantastic hotel with spectacular views and great service.
Pros:

The location of this hotel is breathtaking, and the staff are professional and extremely friendly. The atmosphere is relaxed yet polished. The bathing platform has a beach bar and access to a safe sea bathing areas. It's a ten-minute flat walk into the centre.

We also had some fabulous meals at the hotel restaurant with wonderful service and incredible views over the bay. The sunset around 8pm was truly spectacular! The maitre d' Luigi ensures everything is extra special. Also Teresa at breakfast always greeted us with a smile and our favourite drinks. Also Luigi was great and also helped me to learn a little Italian. Also Angelo, Francisco and Raffaella in the bar were fantastic as we're Mario and Vittonio who worked at the beach bar. The hotel is fabulous but it's the staff who made it extra special for us.

2026-07-13 via Tripadvisor
M
M661BOericr Family New Jersey
10
Great service, great location with rooms that could use some updating
Pros:

Sorrento capped off our family's two week Italy trip and we were happy that we stayed at the Grand Hotel Riviera. We stayed at 4 and 5 star hotels in Venice, Florence and Rome and while aspects of this hotel are a little dated we were able to look past them.

The good:
-staff was generally excellent. we felt like a valued guest with the lobby staff always saying hello and asking how our stay was going.
-location is great. being right on the coast the view are stunning. It was maybe a 10 minute flat walk to the downtown area, which suited us just fine (btw a taxi is 20 EUR for about a 3 minute ride).
-the common areas were all very nicely appointed and updated
-the restaurant food and staff were excellent. Throughout our stay we had used it at times for breakfast, lunch and dinner.
-pool and ocean area were nice. We liked being able to access either area. While each area got busy at times in the mid to late afternoon we didn't have a problem getting seats together at either. The ocean area was neat with having the protected swimming area along with floats/noodles to use along with pool attendants to help and ice cream available to buy for a few EUR.
-it was very hot outside and the AC in the room worked great.

The area for improvement:
-the room was a little dated compared to the other 4 and 5 star hotel we stayed at in Italy. I expected it so it wasn't an issue for us but still something to call out. We specifically stayed in a family room which had a common area with two individual beds along with a separate bedroom and bathroom. In the bedroom was also the door to connect to another room. What I really didn't like about it is that the door was thin and a single door (not a door in that room and a door in our room that both closed) so we could pretty clearly hear people in the other room as well as light easily came through from their room. The bathroom had very little counterspace which is a challenge for a family of four.

Despite what I said above we still really enjoyed our stay and would recommend the hotel to others.

2026-07-12 via Tripadvisor
2
227janicew Couples Swinton, Salford, Greater Manchester, England
10
Amazing Hotel in beautiful Sorrento
Pros:

Just returned from an amazing week holiday at this fantastic hotel. We highly recommend the swimming pool, sea pontoon and everything about this hotel. It’s 10 minutes walk from the Centre of Sorrento to lots of restaurants. The staff are so friendly and go the extra mile to make your stay remarkable, the bar staff remember your favourite tipple/coffee which is a nice touch. We will definitely return to Sorrento and this hotel will be our first choice again.

2026-07-12 via Tripadvisor
S
stevecoles72 Couples Reading, Berkshire, England
10
The best hotel in Sorrento
Pros:

I don’t understand why this hotel is 4 star. Its location, staff, service, food, cleanliness, ambience is 5 star plus. We stayed for our 10th anniversary and we had our honeymoon here 10 years ago. It was special then and special again this trip.
The staff are all smiling and cannot do enough for you, without exception
This must be the best hotel in Sorrento !
We definitely won’t wait another 10 years before returning. Thank you Grand Hotel Riviera for lovely memories.
Arriverderci x

2026-07-07 via Tripadvisor
L
lesleysH4351SK Family
10
Fabulous in every way
Pros:

The location is breathtaking, the staff professional and courteous. The atmosphere is relaxed yet polished. The bathing platform accesses safe sea bathing areas and has a beach bar. Cocktails on the terrace are a treat and the food is good. This is our second stay and we’ll be back. Faultless. Guests are a mix of families and couples. Nothing is too much for the team of staff. A rare treat of a place.

2026-07-06 via Tripadvisor
M
Michael solo_traveller fi
8
2026-07-05 via Nuitee
G
GBrache Couples Manchester, Greater Manchester, England
10
Brilliant Honeymoon
Pros:

We stayed at this hotel in June 2026 for our honeymoon and had the best experience.

The hotel is only a short walk in Piazza Tasso (Main Square), which made it convenient for afternoon walks and finding a restaurant for dinner.

The breakfast offer is excellent - you won’t leave hungry. You can even sit on the balcony and enjoy the view of the Sorrento coast line!

The hotel offers a relaxing pool with plenty of sun beds to chose from, or you can even go down to the ‘Beach Club’ where you can lie in the sun and go for a swim in the sea.

The staff in the hotel were excellent - so polite, friendly and happy to help. A special shout out to the guys that work across the F&B team, you can tell how hard they are working!

Brilliant stay and would definitely come back

2026-07-01 via Tripadvisor
3
307MargaretK Couples
10
Thunderstorms, no problem!
Pros:

I have to make a comment regarding last night's thunderstorm, the kitchen staff, waiting and bar staff worked their socks off accommodating everyone who arrived unannounced, finding tables and still keeping dinner service up to its high standards as usual, you guys all deserve medals and appreciation, thank you.

2026-06-30 via Tripadvisor
A
amylJ3959VZ Family
10
Lovely hotel in Sorrento with private beach club
Pros:

We just returned from a trip to Sorrento and we stayed at the Grand Hotel Riviera. We had a great time there. The views were amazing! They have a private beach club that was so nice to have and great area to swim. My favorite part was the breakfast buffet. It was so good!! And the staff was very friendly and helpful. We really enjoyed seeing Theresa every morning over a cappuchino.

Location was also good for us. It is about a 12 min very easy walk from the hotel to the main center of Sorrento. We really liked that it was not in the center of everything. It is so crowded in the center of town that it was really nice that the hotel was in a quieter area.

2026-06-24 via Tripadvisor
V
Van couple vn
10
Wonderful
2026-06-22 via Nuitee
S
Suharevs solo_traveller lv
10
2026-06-22 via Nuitee
N
Nancy couple ar
10
Fabulosa
Pros:

Las habitaciones , la piscina , la vista

Cons:

Nada

2026-06-21 via Nuitee