The Swan Hotel

Hotels
Eviivo
9 (109 reviews)
Waterside, Worcester, England, WR8 0JD , Worcester , GB

Pets allowed

Facilities

Free breakfast
Birdwatching nearby
Free WiFi
Free breakfast
Smoke-free property
Birdwatching nearby
Fishing nearby

Review Highlights

Pros:
Friendly staff
Comfortable and spacious room
Cons:
Uncomfortable bed
Limited parking
Noise from bar

Categories

Cleanliness
8.46
Clean room but basic; reflects a standard level of cleanliness for an average stay.
Service
9.43
Staff were friendly and contributed positively to the overall experience.
Location
9.47
Beautiful location, but the noise from the bar may affect some guests.
Room Quality
8.92
Very comfortable and spacious room, though some issues with bed comfort.
Amenities
8.95
Basic amenities, though more options would benefit guests with specific diets.
Value for Money
8.91
Standard value for what is typically expected for this hotel category.
Food and Beverage
8.46
Limited menu options for specific diets may detract from the dining experience.
Overall Experience
9.43
Had a very pleasant stay despite some inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:37

Property Description

Relaxing Restaurant and Bar/Lounge
Enjoy a satisfying meal at the restaurant and wrap up your day with a drink at the bar/lounge.

Complimentary Breakfast
Start your day right with a complimentary breakfast included during your stay.

Convenient Location
Located within a 10-minute drive of Malvern Hills and Three Counties Showground, The Swan Hotel offers easy access to nearby attractions like Cheltenham Racecourse and Showborough House Sculpture Garden.

Book your stay at The Swan Hotel and experience comfort and convenience in Worcester.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • Pets

    Only dogs are allowed

  • Pets

    Service animals are allowed

Location

Guest Reviews

9
Based on 109 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
S
Sean
6
Bad bed and no parking
Pros:

Bed wasn’t very comfortable as it was 2 single mattresses pushed together so there was a hard lump in the middle they also kept moving apart. No parking at all 1 night I had to park on the other side of town. Take this into account if you are expecting parking close by, you may get lucky but most of the time you won’t.

2025-09-15 via Nuitee
T
Tracey partner
10
Pros:

Had a very pleasant stay. Staff were friendly

2025-08-31 via Nuitee
L
Lynn
10
Pros:

Stayed in room 1. Very comfortable and spacious. Lovely view of river

2025-08-26 via Nuitee
L
Linda pet
6
Pros:

Beautiful location but noisy until the bar closed. Clean room but basic. There's not much on the menu for people requiring specific diets.

2025-07-13 via Nuitee
S
Stephen
10
Pros:

Lovely stay at the swan. A very comfortable room at a lovely spot by the side of the river.

2025-07-05 via Nuitee
R
Rebecca
8
Good stay
Pros:

This hotel is a very old building with lots of history but with that means there are some quirks and you should not stay here if you you dislike years of use shown in slightly uneven floors, steps, windows. But, if like us you find these quirks charming then this is a wonderful place to stay.

We stayed in Room 2 which is situated facing the river with three windows to view this from - one in the bathroom if you like a view whilst on the throne!!

The rooms are not air-conditioned but a fan was located in the room when we arrived and once the windows had been opened and the fan pointing out of one window to draw push the hot air out, the room was cool in minutes!
In the morning though, the room was very warm as the sun shone through all 3 windows.
The shower is lovely but pressure is lacking.
There is almost limited surfaces to put items on, even the kettle and drinks facilities were tiny - my personal choice would be to remove the wardrobe and provide a few hooks on the wall and put a small table and 2 chairs in the room but what works for us might not work for all and the room was workable for us for 1 night.
The bed and pillows were VERY comfortable - i slept the best I have in several weeks!

Overall, i enjoyed my stay here and woukd stay here for 1 night again in the future but for a longer duration I would most likely look for somewhere with the additional surface space.

The restaurant here was also lovely and sitting by the river enjoying a drink was wonderful.

2025-07-03 via Nuitee
J
Jayne
8
Just falls short due to a couple of ’niggles’
Pros:

Staff that we encountered seemed to give different information about breakfast. On enquiring about format we were told ‘ 9 ish’ no set price as we could select from menu, however on taking breakfast full English was only option. It was a good breakfast but had to chase staff for a cup, more tea/coffee, only gave 2 cubes of sugar ?? If you wanted an early start 9/9.30 is too late . Lovely room in a lovely location but again some small niggles. Had to provide our own shampoo/ shower gel, security door wasn’t secure (always open).

2025-05-13 via Nuitee
R
Richard
10
Upton river views
Pros:

Great location ,river views excellent food ,
Only offer cooked breakfast which was excellent but no fruit or cereals ,parking can be tricky ,overall very good would stay again

2025-05-10 via Nuitee
C
Catherine
10
River views & lovely pub in quaint village
Pros:

Clean bright rooms, lovely bathroom, comfortable bed.

2025-04-29 via Nuitee
T
Tina
10
Pros:

Lovely old building overlooking the river. Convenient to walk around the area.

2025-03-02 via Nuitee
V
Verified traveler
10
Solo overnight stay
Pros:

Stayed here overnight after attending a funeral and didn’t want to drive the 3 hrs home immediately.
I was traveling alone and felt very safe at The Swan
The room was very pleasant with a nice river view and bed very comfy.
I didn’t have an evening meal but had an extremely good cooked breakfast in the morning before driving home.
Staff very friendly

2025-02-16 via Nuitee
S
Stephen
4
Pros:

O

2024-12-23 via Nuitee
P
P J
10
Pros:

Lovely stay, bedding and pillows good quality. Enjoyable evening meal in the restaurant and very generous breakfast in the morning. All staff very friendly.

2024-10-20 via Nuitee
J
Jayne
10
Worth a visit
Pros:

Very friendly comfortable hotel with beautiful views over the river

2024-05-13 via Nuitee
D
David partner
10
Pros:

Room was comfortable.

2024-05-04 via Nuitee
B
Bryan partner
8
Pros:

Good

2024-04-07 via Nuitee
J
John partner
10
Pros:

Superb location alongside the river. Staff were friendly and attentive. Would definitely recommend and we will visit again

2023-12-03 via Nuitee
S
Stephen partner
4
Pros:

Parking is non existent and there is no parking nearby rooms are very small and the whole place is dated and needs a refurb.

2023-11-25 via Nuitee
J
John family
10
Pros:

Great location, ideal for a one night stay for us and our dog. Staff very welcoming and friendly. Excellent freshly cooked breakfast, highly recommended

2023-10-29 via Nuitee
R
Rhys
10
Riverside find
Pros:

For a 400 year old hotel the room was very well fitted out and comfortable with the bonus of sofa and two armchairs. Quiet despite town centre riverside location. Staff very helpful. Excellent evening meal of steak and chips and not overpriced. Good spot for exploring this area

2023-08-16 via Nuitee