Candlewood Suites Austin Airport by IHG

Hotels
•
IHG
8.8 (91 reviews)
6711 East Ben White Boulevard, Bldg. 2, Austin, Texas, 78741 , Austin , US
1-512-428 5405

listing image 1
Show all photos
Pets allowed

Facilities

Fitness facilities
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Outdoor pool - seasonal
Picnic area
Elevator
Fitness facilities
Free airport transportation
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Spacious rooms
Pet friendly
Cons:
Highway noise

Categories

Cleanliness
8.78
The rooms were very clean and neat.
Service
9.25
Kelly was very helpful and friendly for check in. The gentleman at the desk was excellent.
Location
8.29
Suggest a room facing away from the highway since it can get pretty loud with trucks/cars.
Room Quality
8.24
The room layout was really convenient and spacious for a family of 3, but some rooms are outdated.
Amenities
9.27
Pet friendly with a dedicated dog area, and kitchen areas available.
Value for Money
8.73
Standard quality for this hotel tier.
Food and Beverage
8.78
Standard quality for this hotel tier.
Overall Experience
9.05
Overall positive experience, particularly for a brief stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:49

Property Description

Recreational Amenities: Enjoy a 24-hour fitness center and a seasonal outdoor pool.

Dining Options: Satisfy your appetite at G Bar and Grill -Walking, a bistro with a pool view.

Convenience and Services: Benefit from a 24-hour business center, conference space, and a complimentary airport shuttle.

Book your stay at Candlewood Suites Austin Airport today for a convenient and comfortable experience near Austin's top attractions!

Important information:

  • The seasonal pool will be open from March to November.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 91 reviews
Cleanliness: 8.78
Service: 9.25
Location: 8.29
Room Quality: 8.24
Amenities: 9.27
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.05
N
Nara • partner
8
Pros:

Clean room, friendly staff.

2025-10-07 • via Nuitee
M
Mario
10
Pros:

Kelly was very helpful and friendly for check in.

2025-09-28 • via Nuitee
D
Daniel • family
10
Pros:

Hotel and staff were perfect and the room layout was really convenient and spacious for a family of 3. The only recommendation is suggest a room facing away from the highway since it can get pretty loud with trucks/cars.

2025-09-22 • via Nuitee
O
Otoniel D • family
10
Pros:

pet friendly and dog area

2025-09-22 • via Nuitee
S
Stephanie • partner
10
Pros:

Great and friendly check in. The beds are so comfortable and the sheets are nice. Very clean

2025-09-19 • via Nuitee
E
emily
10
Pros:

Nice hotel Staff 👍

2025-09-05 • via Nuitee
K
Karen
10
Pros:

It was there for a brief stay visiting friends and family. I appreciated having the kitchen area with refrigerator and everything was very neat.

2025-09-01 • via Nuitee
T
Todd
10
Pros:

👍

2025-08-13 • via Nuitee
A
Amanda
6
Pros:

The gentleman at the desk was excellent. The room was outdated.

2025-08-10 • via Nuitee
D
David
10
Pros:

Fantastic! Great location and very friendly.

2025-06-22 • via Nuitee
D
Deborah
8
Pros:

Front desk was polite and helpful. Shuttle driver cheerful. Experiences with individuals made the stay!

2025-05-21 • via Nuitee
D
Doug • family
10
Pros:

Great staff, dog friendly and nice room

2025-05-17 • via Nuitee
A
Arif • family
10
Pros:

The room and bathroom was clean. The fridge was helpful for us. The ambience was not to my liking, but that's just me. May want to consider brighter lights at least in the bathroom (for shaving or putting on makeup).

What I found interesting is, despite the air conditioner running while we were there, the moisture level of the unit was high. AC is supposed to bring the moisture level down, which didn't happen.

2025-05-11 • via Nuitee
B
Brian
10
Pros:

Staff was very friendly and professional. Property and room seem clean and well kept. Property is close to a busy highway, so there is some noise, but it doesn't seem too bad.

2025-05-11 • via Nuitee
M
MaryEllen
10
Pros:

Great staff! Nice and spacious room. Comfortable bed.

2025-05-08 • via Nuitee
F
Frank • family
10
Pros:

Great place. Room was very spacious.

2025-04-27 • via Nuitee
G
Gregory
8
Pros:

Staff very nice and helpful. Has kitchen , free parking and bed was comfortable. No restaurant of pool but not things that were important to me as was out visiting people a lot.

2025-04-13 • via Nuitee
V
Vicki
8
Close to Airport
Pros:

We stayed one night at the Candlewood prior to an early morning departure from San Antonio airport. The room was spacious and clean with a comfy bed. There is a restaurant across the parking lot so no driving needed. Our only complaint was the highway noise interrupting our sleep but that was the trade-off to be close to the airport. All of the airport hotels are located on the highway so this is not unique to Candelwood. There is a shuttle as well.

2025-04-10 • via Nuitee
J
Jossie
10
Great/Comfy Stay
Pros:

Excellent stay for Besame Mucho weekend in Austin! Close to venue and delicious food! Service was excellent at check in, bed was comfortable and water pressure/temp was perfect!

2025-04-06 • via Nuitee
J
Julie
6
Kelly for the win
Pros:

Kelly at the front desk was helpful and a pleasure the other front person when we checked out was less than friendly! Won’t be back but Kelly was exceptional!

2025-04-01 • via Nuitee