Candlewood Suites Austin Airport by IHG

Hotels
•
IHG
8.8 (91 reviews)
6711 East Ben White Boulevard, Bldg. 2, Austin, Texas, 78741 , Austin , US
1-512-428 5405

listing image 1
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Pets allowed

Facilities

Fitness facilities
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Outdoor pool - seasonal
Picnic area
Elevator
Fitness facilities
Free airport transportation
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Spacious rooms
Pet friendly
Cons:
Highway noise

Categories

Cleanliness
8.78
The rooms were very clean and neat.
Service
9.25
Kelly was very helpful and friendly for check in. The gentleman at the desk was excellent.
Location
8.29
Suggest a room facing away from the highway since it can get pretty loud with trucks/cars.
Room Quality
8.24
The room layout was really convenient and spacious for a family of 3, but some rooms are outdated.
Amenities
9.27
Pet friendly with a dedicated dog area, and kitchen areas available.
Value for Money
8.73
Standard quality for this hotel tier.
Food and Beverage
8.78
Standard quality for this hotel tier.
Overall Experience
9.05
Overall positive experience, particularly for a brief stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:49

Property Description

Recreational Amenities: Enjoy a 24-hour fitness center and a seasonal outdoor pool.

Dining Options: Satisfy your appetite at G Bar and Grill -Walking, a bistro with a pool view.

Convenience and Services: Benefit from a 24-hour business center, conference space, and a complimentary airport shuttle.

Book your stay at Candlewood Suites Austin Airport today for a convenient and comfortable experience near Austin's top attractions!

Important information:

  • The seasonal pool will be open from March to November.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 91 reviews
Cleanliness: 8.78
Service: 9.25
Location: 8.29
Room Quality: 8.24
Amenities: 9.27
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.05
E
Elaine • couple • us
10
Great time....Great city
Pros:

Location very good for us. Great breakfast.

Cons:

All expectations met!

2026-07-21 • via Nuitee
M
MCGUIRE • family_with_children • es
8
Has everything you need
Pros:

Beds are comfortable, linens are nice. Lots of space to spread out suitcase / work.
Shuttle works well; good driver.

Cons:

I thought breakfast was included, but it wasn’t. (Not this hotel’s mistake though). There is no restaurant at this hotel. But if you walk across the parking lot you can order breakfast at their sister hotel The Holiday Inn.
The windows did not keep the constant traffic noise out.
AC works good, but it’s loud (like at so many places nowadays).

2026-07-21 • via Nuitee
C
Chris • family_with_children • us
10
Excellent property. Very well maintained.
Pros:

Did not eat at the hotel. The amenities were there but spent time with my daughter seeing other things in the Austin area. Upon our check out, my daughter left her phone in the room. After calling the front desk, the man on duty went to check the room and found her phone. He then held it at the front desk until we returned to retrieve the phone. All in all, the entire staff was the most gracious and friendly staff. I will stay at the facility again when I'm back in the area.

Cons:

There were no issues with any of the facilities. I have no complaints to report against the property. The property is well maintained.

2026-07-17 • via Nuitee
A
Andrew • couple • us
8
2026-07-17 • via Nuitee
K
Kirkland • solo_traveller • us
9
2026-07-08 • via Nuitee
K
Kerry • solo_traveller • us
10
2026-07-01 • via Nuitee
G
Gina • extended_group • us
8
2026-06-30 • via Nuitee
K
Kat Hudson • solo_traveller • us
10
2026-06-28 • via Nuitee
N
Natasha • couple • us
10
2026-06-21 • via Nuitee
B
Barbara • couple • us
10
2026-06-08 • via Nuitee
A
Amanda B Reaves • solo_traveller • us
10
2026-06-08 • via Nuitee
M
Margaret • couple • us
8
Good value place to stay near the airport.
Pros:

Comfortable place to stay near airport. Good value for the money.

Cons:

The area near the airport was a bit "mixed". Lots of new condo/apartment construction - seems to be transitioning from a bit "sketchy" area to modern, new area. But still safe and convenient.

2026-05-30 • via Nuitee
B
Brandy • solo_traveller • us
10
Pros:

Everything was wonderful.

Cons:

The highway noise.

2026-05-29 • via Nuitee
N
Nancy • couple • us
9
2026-05-23 • via Nuitee
R
ramon • couple • us
10
Hotel was in great location for our trip
Pros:

Very clean

Cons:

Na

2026-05-18 • via Nuitee
C
Chad • couple • us
10
2026-05-13 • via Nuitee
T
Teresa • solo_traveller • us
10
Personal attention to the customer and very professional performance by the staff. Very clean room.
Pros:

I left a bag of medicine in my room refrigerator. I realized it when I got to the airport 1 hour later. I called and the desk said they would check. They said they retrieved it and I called "I Left my Stuff". It arrived the next day, but it was not my medicine. I called the front desk and spoke to Diana Reyna, the manager. She located my medicine and had it at UPS within 2 hours, with a guaranteed delivery the next day. She was fantastic! She not only was answering the phone at the front desk, but had to put me on hold a couple times to answer other calls. She was cool under pressure and put me at ease immediately. She was wonderful!!!

Cons:

The overnight staff did retrieve my medicine from the fridge and put it in the office fridge. But somehow somebody else's medicine was sent.

2026-05-09 • via Nuitee
E
Estrada • solo_traveller • us
10
2026-05-03 • via Nuitee
D
David • solo_traveller • us
9
My room was like a small apartment with a spacious bathroom. Cozy!
Pros:

Have a free complimentary breakfast.

Cons:

Hard mattress.

2026-04-27 • via Nuitee
K
kolbe • solo_traveller • us
10
Short but nice.
Pros:

Location to airport and easy access to a shuttle. Easy check-in online. Room was clean and comfortable.

Cons:

Room was really clean except for a roach in the kitchen area. Just one seen.

2026-04-27 • via Nuitee