Holiday Inn Express Hotel & Suites Austin NW - Arboretum Area by IHG

Hotels
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Holiday Inn Express
9.3 (313 reviews)
10711 North Research Boulevard , Austin , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
BBQ facilities
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly service
Good location
Value for money
Cons:
Noise from surroundings
Inconsistent amenities

Categories

Cleanliness
9.34
Multiple mentions of cleanliness in reviews, indicating a consistently clean property.
Service
9.81
Numerous positive comments about friendly and accommodating staff.
Location
9.35
Good location mentioned in several reviews, providing convenience and accessibility.
Room Quality
9.3
Rooms described as comfortable and clean, although noise issues noted by some guests.
Amenities
8.33
Amenities mentioned positively, but some inconsistencies like pool availability were noted.
Value for Money
9.29
Reviews highlighted affordability and good value in relation to hotel features.
Food and Beverage
9.34
Breakfast options praised by multiple guests; a variety that met expectations.
Overall Experience
9.61
Overall experience frequently reported as positive with a strong likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:07

Property Description

Outdoor Swimming Pool and Fitness Centre
Enjoy a refreshing dip in the outdoor swimming pool or maintain your fitness routine at the on-site fitness centre.

Free WiFi and Room Amenities
Stay connected with free WiFi in every room, relax in the seating area with a flat-screen TV, and make use of the convenient microwave and refrigerator.

Complimentary Breakfast and Business Services
Start your day right with a complimentary breakfast and take advantage of the on-site business centre for all your work needs.

Experience comfort and convenience at Holiday Inn Express Hotel & Suites Austin NW - Arboretum Area. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 313 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 9.3
Amenities: 8.33
Value for Money: 9.29
Food and Beverage: 9.34
Overall Experience: 9.61
D
Diane • couple • us
9
We will definitely be back to stay.
Pros:

Bed was comfy - just right. Pillows good, flat fluffy and puffy fluffy. Window coverings nice and dark at night. Breakfast was good, we were able to invite our two adult children to join us for breakfast.

Cons:

The only bad thing was the toilets are the standard lower toilet. We like the slightly taller elongated ones. That is all.

2026-01-19 • via Nuitee
C
Carmen • family_with_children • us
10
2026-01-19 • via Nuitee
T
Toni • couple • us
10
2026-01-16 • via Nuitee
N
Nery Evangelina • couple • mx
10
Pros:

Servicio

Cons:

El pan tostado

2025-12-29 • via Nuitee
C
Christopher • family_with_children • us
10
Pros:

Super clean facility with different breakfast options (from your normal hotel stay). Nothing fancy but definitely on the affordable nice hotel list. Definitely staying here next time!

2025-12-27 • via Nuitee
M
Melinda • couple • us
10
Nice place
Pros:

Good breakfast. Cozy room. Nice view.

2025-12-18 • via Nuitee
S
Stacy • couple • us
2
Pros:

Good location

Cons:

It smelled bad!

2025-12-08 • via Nuitee
S
Stephanie • solo_traveller • us
8
Had a good stay.
Pros:

Great property, clean with friendly staff.

Cons:

I was on the 1st floor near an exit door. The particular date I stayed, the hotel was hosting several student groups so I could hear talking and exterior door closing all through early evening through about 9:00.

2025-12-07 • via Nuitee
R
Randy • couple • us
10
2025-11-27 • via Nuitee
S
srinivasulu reddy • family_with_children • us
10
Pros:

Cleanness and the maintenance as well as breakfast

Cons:

Everything

2025-11-16 • via Nuitee
C
Cristi • couple • us
10
Great stay
Pros:

Bed, space, hot tub, breakfast

2025-11-11 • via Nuitee
J
Juan Cruz • family_with_children • ar
10
Pros:

Las instalaciones, muy completo todo

2025-10-21 • via Nuitee
L
Leonardo Fabian • family_with_children • ar
10
2025-10-20 • via Nuitee
A
Alexa • extended_group • pr
10
Pros:

Friendly service!

2025-10-20 • via Nuitee
D
Diego • family_with_children • ar
8
2025-10-20 • via Nuitee
S
Skyler
10
Pros:

Everything was clean. Staff was friendly.

2025-10-12 • via Nuitee
A
Amanda • family
10
Pros:

The staff was so friendly! Also, the bedrooms were very clean.

2025-10-12 • via Nuitee
P
Pablo • partner
10
Pros:

An example of how all hotels should be! Was so impressed with our stay for such an affordable price. Rooms were clean and comfortable, staff was nice, Jacqueline at the front desk was so awesome! Pool area was so nice including the lounge area. Games in the lounge area and outside were a great family friendly amenity. Breakfast was perfect i love the spacious seating and coffee bar. Will definitely be staying here again!

2025-10-11 • via Nuitee
O
Ondřej • couple • cz
10
Pros:

Čisté ubytování
Dobrá lokalita
Dobrá snídaně

2025-10-01 • via Nuitee
F
Francis • family_with_children • us
10
Great place to stay will stay soon again
Pros:

Friendliness
Super clean
And beds were so comfortable

Cons:

No cash accepted all card

2025-09-28 • via Nuitee