Holiday Inn Express Hotel & Suites Austin NW - Arboretum Area by IHG

Hotels
•
Holiday Inn Express
9.3 (339 reviews)
10711 North Research Boulevard , Austin , US
+1 512-346-5555

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly service
Good location
Value for money
Cons:
Noise from surroundings
Inconsistent amenities

Categories

Cleanliness
9.34
Multiple mentions of cleanliness in reviews, indicating a consistently clean property.
Service
9.81
Numerous positive comments about friendly and accommodating staff.
Location
9.35
Good location mentioned in several reviews, providing convenience and accessibility.
Room Quality
9.3
Rooms described as comfortable and clean, although noise issues noted by some guests.
Amenities
8.33
Amenities mentioned positively, but some inconsistencies like pool availability were noted.
Value for Money
9.29
Reviews highlighted affordability and good value in relation to hotel features.
Food and Beverage
9.34
Breakfast options praised by multiple guests; a variety that met expectations.
Overall Experience
9.61
Overall experience frequently reported as positive with a strong likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:07

Property Description

Outdoor Swimming Pool and Fitness Centre
Enjoy a refreshing dip in the outdoor swimming pool or maintain your fitness routine at the on-site fitness centre.

Free WiFi and Room Amenities
Stay connected with free WiFi in every room, relax in the seating area with a flat-screen TV, and make use of the convenient microwave and refrigerator.

Complimentary Breakfast and Business Services
Start your day right with a complimentary breakfast and take advantage of the on-site business centre for all your work needs.

Experience comfort and convenience at Holiday Inn Express Hotel & Suites Austin NW - Arboretum Area. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Location

Guest Reviews

9.3
Based on 339 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 9.3
Amenities: 8.33
Value for Money: 9.29
Food and Beverage: 9.34
Overall Experience: 9.61
J
John • solo_traveller • cn
7
I will book the room again when I am in Austin TX next time
2026-09-18 • via Nuitee
D
Don • solo_traveller • us
9
Good news is that this location was tons better than the Hilton down the road nearer loop 360.
Pros:

The location, calm and quite, the HVAC seemed to work well, overall cost.

Cons:

Still had some debate about check in. The food was not what I was expecting, but seemed pretty standard. The furniture seemed boarder line on comfort (the bed was kind of sunken in the middle. The sofa was very stiff and at a odd angle to relax.

2026-09-16 • via Nuitee
T
Taylor • solo_traveller • us
9
2026-09-14 • via Nuitee
D
Diego Fernando • couple • us
7
2026-09-07 • via Nuitee
C
Connie • solo_traveller • us
10
Pros:

I like everything about this property, the lobby and reception area is fantastic with 24/7 coffee, tea, water, and the addition of board games and things for families to do was something I’ve never seen before in a hotel. The front desk staff is absolutely exemplary, and you couldn’t ask for better friendlier people, especially Taylor and Bree who I’ve had the most interaction with.

2026-08-22 • via Nuitee
E
Edwards • solo_traveller • us
10
The time that I spent there was more pleasing than I expected
Pros:

Everybody was so kind, helpful and concerned about serving me well. Breakfast was good as well

Cons:

Maybe have a small evening snack

2026-08-17 • via Nuitee
A
Ashwani • solo_traveller • us
4
2026-08-11 • via Nuitee
V
Veronica • solo_traveller • us
10
2026-08-10 • via Nuitee
J
James • couple • us
9
Great except as noted above.
Pros:

Clean, well maintained!!

Cons:

The commode was not accommodating to seniors, it is too low for those with disabilities!!

2026-08-05 • via Nuitee
M
Monica • couple • us
9
2026-07-14 • via Nuitee
M
Mary Tyann • couple • us
10
Would recommend the facility but may have to go thru Booking.com to get the best rate
Pros:

Staff was very nice and the breakfast was above the average offered by most hotels.

Cons:

Ended up booking thru Booking.com. Each time I called the hotel within minutes of each other, the rates kept increasing,It was amazing to me that rates could increase in such a short time. And the agent was not understanding at all-just said it is what it is. Kind of rude in my opinion.

2026-07-07 • via Nuitee
C
C • solo_traveller • us
9
강력하게 추천해요. 또 가고 싶은 곳입니다.
Pros:

아주 깨끗하고 넓었어요.
조식도 그간 다녀본 곳과 비교해보면 최상이었어요.

Cons:

욕실에 환풍시스템이 없었어요. 습기가 바로 빠지지않아 아주 조금 아쉬웠어요.

2026-07-05 • via Nuitee
C
Calvin • extended_group • us
9
2026-07-02 • via Nuitee
B
Bashar • couple • us
9
2026-06-29 • via Nuitee
K
Kevin • couple • au
9
2026-06-27 • via Nuitee
M
Marcos • extended_group • us
10
2026-06-23 • via Nuitee
D
Devin • solo_traveller • us
10
Will definitely book here again
Pros:

This property was outstanding very clean,amenities were amazing if you have a family I highly recommend this place the staff was absolutely amazing and the location is very good as well‼️had games in the breakfast area able to watch TV outside in the Cabana

Cons:

Absolutely no issues at all

2026-06-22 • via Nuitee
A
Abigail • couple • us
8
Clean hotel with a great location!
Pros:

Great location with clean facilities. Right off of 183 with easy access to 35 and Mopac. Clean, up to date facilities and great breakfast options.

Cons:

Wifi could be a little spotty at times.

2026-06-04 • via Nuitee
D
Diana • extended_group • de
10
2026-05-19 • via Nuitee
A
Allan • couple • us
10
2026-05-14 • via Nuitee