Alpstay - Chalet Hotel Hartmann - Adults Only

Hotels
9.2 (934 reviews)
Via Rezia 308 , Ortisei , it

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Room service
Heating
Terrace
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Delicious breakfast
Cons:
Some rooms may be warm
Old shower facilities noted by one guest

Categories

Cleanliness
9.06
The facilities are impeccably clean, providing a positive impression of the hotel's upkeep.
Service
9.53
Guests consistently mention friendly and warm hospitality, particularly highlighting Chiara's assistance.
Location
9.27
Perfectly situated for easy access to the town and hiking while avoiding crowds.
Room Quality
9.02
Rooms are comfortable and nicely decorated, with a cozy and inviting atmosphere.
Amenities
8.95
Features like a coffee bar and great spa contribute to a pleasant experience.
Value for Money
9.01
Overall satisfaction with services and offerings justifies the price point.
Food and Beverage
9.56
Breakfast is particularly praised for its variety and high quality.
Overall Experience
9.23
Guests had an exceptional stay with nothing to complain about, highly recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 18:12

Property Description

Mountain Charm and Wellness Retreat

Traditional Mountain Decor
Experience the cozy charm of Hotel Hartmann with rooms adorned in traditional mountain style, offering modern amenities like LCD TVs and private bathrooms.

Gourmet Dining and Relaxation
Indulge in a delicious breakfast featuring local delicacies or unwind in the wellness area with a bio-sauna, Turkish bath, and solarium. Let the staff arrange exciting outdoor activities like bike excursions and horse riding.

Convenient Location and Complimentary Services
Located in the picturesque town of Ortisei, enjoy easy access to nearby attractions with a free shuttle service and ski bus. Benefit from complimentary sauna access and WiFi throughout your stay.

Book now for a rejuvenating mountain getaway at Hotel Hartmann!

Important information:

Please note that cash payments of EUR 3000 or above are not permitted under current Italian law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Location

Guest Reviews

9.2
Based on 934 reviews
Cleanliness: 9.06
Service: 9.53
Location: 9.27
Room Quality: 9.02
Amenities: 8.95
Value for Money: 9.01
Food and Beverage: 9.56
Overall Experience: 9.23
R
Refael couple gb
10
Highly recommend!
Pros:

The property was very clean, in a great location with stunning views, 5-10 min walk from the city centre, and Seceda cable car. In addition, the hotel offers multiple wellness facilities such as a sauna and relaxation room. Wide range of food options and a bar for all hours with multiple beverage choices. Lastly and most importantly, the staff were unbelievably welcoming, very helpful - providing us with advice and bus passes for the city. Even after we checked out, we were allowed to keep the car in the car park for convenience and on our return were offered a coffee and to sit on the terrace to chill. Can’t recommend highly enough.

2026-09-04 via Nuitee
M
Matthias solo_traveller nl
8
Pros:

Mooi hotel
Ruime kamer
Goede douche
Mooi uitzicht

Cons:

Niks

2026-09-03 via Nuitee
R
Rosetta couple il
9
2026-09-02 via Nuitee
L
Lochlainn couple gb
10
Brilliant, cosy hotel in a perfect location!!
Pros:

Incredible location with amazing views of the mountains all around the property. Plenty of parking options and a short drive into town.
The room was spacious with plenty of hanging and storage space for clothes and luggage, and the bed was very comfortable. The property itself is beautiful, it feels super cosy and offers plenty of amenities - the sauna/recovery space was so peaceful and a perfect way to recharge. We also loved the breakfast, there were plenty of savoury, sweet, and traditional options to choose from.
Also loved the honesty bar, we helped ourselves to a couple of aperol’s and enjoyed them on the deck while admiring the views.

Cons:

The pillows were a bit too large and soft for my liking, but my fiancé loved them. There was also no minibar in the room so we weren’t able to keep any food or drinks refrigerated during our stay.

2026-08-31 via Nuitee
M
Melissa couple au
9
Amazing
Pros:

Sauna , stream room and honesty bar

Cons:

No air con

2026-08-30 via Nuitee
A
Annette couple ch
8
2026-08-28 via Nuitee
S
Stefan solo_traveller ro
10
Recommend
Pros:

Everything.

Cons:

The prices are high for an eastern european but in line with local alternatives.

2026-08-28 via Nuitee
T
Thomas solo_traveller us
10
Pros:

Boutique hotel ...nice linens on the beds. Excellent breakfast.

Cons:

It was perfect!

2026-08-27 via Nuitee
T
Todd couple us
10
Exceeded everything.
Pros:

Awesome hotel. Great staff. Fantastic breakfast.

2026-08-26 via Nuitee
M
Matthias solo_traveller at
10
2026-08-22 via Nuitee
J
jungyoon solo_traveller kr
1
2026-08-21 via Nuitee
R
Rana couple il
10
2026-08-18 via Nuitee
W
Wai Shan couple hk
10
舒適,推介
Pros:

景觀對著山景,十分優雅舒適,有露台,可以在外休息,職員友善幫忙,有免費停車場可以泊車,也有桑拿房間

Cons:

早餐款式較少

2026-08-13 via Nuitee
A
Alexandra couple es
10
GENIAL
Pros:

A pesar de no estar céntrico totalmente la ubicación era genial para ir paseando unos 15min aproximadamente, y así también estar algo más tranquilo fuera del ocio.
Nuestra habitación no estaba orientada al valle pero aún así también muy agradable, imagino que las que lo están serán ya maravillosas.
El desayuno es increíble.
La chica que nos atiendo a la llegada no podía ser más encantadora.

Cons:

La televisión debería ser una Smart TV, por el precio que tiene el alojamiento es lo MÍNIMO para poder disfrutar de una película por la noche después de un día entero de ruta cansados.

2026-08-12 via Nuitee
A
Andrzej couple pl
9
2026-08-12 via Nuitee
L
Liam couple ch
9
2026-08-10 via Nuitee
S
Sara couple it
9
2026-08-07 via Nuitee
R
Rebecca couple at
9
charmantes hotel mit toller ausgangslage für viele aktivitäten
Pros:

* schönes zimmer
* frühstück: alles was das herz begehrt (auch süßes wie palatschinken, donuts, etc.)
* lage: bissl ausserhalb, aber zu fuß ist man in 10 min im ortskern, öffi anbindung ist ebenso gut
* personal war sehr nett

2026-08-07 via Nuitee
I
Ihor couple ie
10
2026-08-07 via Nuitee
D
david couple au
10
Pros:

I don't think I've ever had a breakfast as good as this one was. Staff lovely.

2026-08-07 via Nuitee