Alpstay - Chalet Hotel Hartmann - Adults Only

Hotels
9.2 (889 reviews)
Via Rezia 308 , Ortisei , it

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Room service
Heating
Terrace
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Delicious breakfast
Cons:
Some rooms may be warm
Old shower facilities noted by one guest

Categories

Cleanliness
9.06
The facilities are impeccably clean, providing a positive impression of the hotel's upkeep.
Service
9.53
Guests consistently mention friendly and warm hospitality, particularly highlighting Chiara's assistance.
Location
9.27
Perfectly situated for easy access to the town and hiking while avoiding crowds.
Room Quality
9.02
Rooms are comfortable and nicely decorated, with a cozy and inviting atmosphere.
Amenities
8.95
Features like a coffee bar and great spa contribute to a pleasant experience.
Value for Money
9.01
Overall satisfaction with services and offerings justifies the price point.
Food and Beverage
9.56
Breakfast is particularly praised for its variety and high quality.
Overall Experience
9.23
Guests had an exceptional stay with nothing to complain about, highly recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 18:12

Property Description

Mountain Charm and Wellness Retreat

Traditional Mountain Decor
Experience the cozy charm of Hotel Hartmann with rooms adorned in traditional mountain style, offering modern amenities like LCD TVs and private bathrooms.

Gourmet Dining and Relaxation
Indulge in a delicious breakfast featuring local delicacies or unwind in the wellness area with a bio-sauna, Turkish bath, and solarium. Let the staff arrange exciting outdoor activities like bike excursions and horse riding.

Convenient Location and Complimentary Services
Located in the picturesque town of Ortisei, enjoy easy access to nearby attractions with a free shuttle service and ski bus. Benefit from complimentary sauna access and WiFi throughout your stay.

Book now for a rejuvenating mountain getaway at Hotel Hartmann!

Important information:

Please note that cash payments of EUR 3000 or above are not permitted under current Italian law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 14 and older are allowed.
    Adults stay for 80% of the adult rate per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 889 reviews
Cleanliness: 9.06
Service: 9.53
Location: 9.27
Room Quality: 9.02
Amenities: 8.95
Value for Money: 9.01
Food and Beverage: 9.56
Overall Experience: 9.23
진욱 solo_traveller kr
10
2026-07-03 via Nuitee
E
Edina couple hu
10
Pros:

One of the best hotels I’ve ever seen

2026-07-03 via Nuitee
S
Samantha couple ca
10
2026-07-02 via Nuitee
J
Jessica couple gb
9
Wonderful hotel, friendly and helpful staff, amazing breakfast, loved it and would stay again.
Pros:

Such a lovely hotel, well thought out with great comfortable communal areas and small garden area.

Cons:

The air conditioning isn’t air conditioning. They say that it is a central controlled system but although we scanned the code to control it and reduce the room temperature down, we’re not convinced by it. Thankfully plenty of windows and doors to open for a breeze and despite the hot weather the room was reasonably cool.

2026-07-02 via Nuitee
P
Patricia couple us
10
2026-07-01 via Nuitee
S
Silvana couple au
10
Wonderful stay! ❤️
Pros:

Outstanding hotel! Comfortable room. Beautiful lounge area with large balcony with views of the mountain. The service by Chiara was impeccable! Lovely breakfast and ‘snacks’ on offer. 15-20 minute walk to town with great views or a short bus trip. Bus stop is about 100 m from the hotel. Hotel provides free bus tickets. Highly recommend ❤️

Cons:

Nothing

2026-06-29 via Nuitee
O
OH solo_traveller kr
9
Pros:

1.친절
2.주변 환경 좋고
3.호텔 내 휴게공간 및 간식제공

Cons:

조식 시간 늦음
객실내 냉장고 없음

2026-06-29 via Nuitee
R
regina solo_traveller us
7
Pros:

The place is wonderful. Very nice breakfast. Th bed god.shower excelente.

Cons:

The price that they charge, they could bye a fan for the clients. With this hot hot weather
I sweated all night. They should give us a discount for that

2026-06-27 via Nuitee
A
Alex couple au
10
Fabulos stay in Ortesi
Pros:

very helpful and friendly staff right from check-in to breakfast to check out. Good location, good size room and very clean and comfortable

2026-06-26 via Nuitee
A
alan solo_traveller gb
10
Fantastic
Pros:

Breakfast was great, balcony and view were fantastic and staff were really helpful.

2026-06-26 via Nuitee
D
David couple gb
10
2026-06-25 via Nuitee
Y
Yosef couple il
9
צוות המלון מעולה !
Cons:

We really missed air conditioning or at least a ceiling fan, it was very hot, over 30 degrees.

2026-06-25 via Nuitee
B
Ben solo_traveller gb
10
Pros:

Quiet and luxurious lobby and nice breakfast options. Access to snacks and bar

Cons:

The bath, no traditional shower. Just a bath. Room a tad small and didn't match the lovely aesthetic of the rest of the hotel.

2026-06-24 via Nuitee
R
rong couple cn
10
2026-06-24 via Nuitee
D
Dalit couple il
10
נהדר!!!
Pros:

מלון מהמם מיקום מצוין

2026-06-23 via Nuitee
O
Ortal couple il
10
Pros:

מלון יפייפה ומפנק
נוף עוצר נשימה
חדר מאובזר ברמה גבוהה
ארוחת בוקר מעולה

2026-06-21 via Nuitee
E
Etxebarria Izagirre couple es
9
2026-06-19 via Nuitee
M
Matthias couple ch
10
2026-06-19 via Nuitee
R
Rick solo_traveller us
10
2026-06-18 via Nuitee
J
jane couple ca
10
A very good stay experience
Pros:

Although it takes a bit over 10 minutes to walk back to the hotel from the town center—including an uphill stretch—the service was excellent. Chiara, in particular, was incredibly warm, nice, and patiently answered all of our questions. The breakfast quality was great. The beds were very comfortable, and the room was spacious. Overall, it was a wonderful stay!

Cons:

nothing

2026-06-16 via Nuitee