Alpstay - Chalet Hotel Hartmann - Adults Only

Hotels
9.2 (934 reviews)
Via Rezia 308 , Ortisei , IT

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Room service
Heating
Terrace
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Delicious breakfast
Cons:
Some rooms may be warm
Old shower facilities noted by one guest

Categories

Cleanliness
9.06
The facilities are impeccably clean, providing a positive impression of the hotel's upkeep.
Service
9.53
Guests consistently mention friendly and warm hospitality, particularly highlighting Chiara's assistance.
Location
9.27
Perfectly situated for easy access to the town and hiking while avoiding crowds.
Room Quality
9.02
Rooms are comfortable and nicely decorated, with a cozy and inviting atmosphere.
Amenities
8.95
Features like a coffee bar and great spa contribute to a pleasant experience.
Value for Money
9.01
Overall satisfaction with services and offerings justifies the price point.
Food and Beverage
9.56
Breakfast is particularly praised for its variety and high quality.
Overall Experience
9.23
Guests had an exceptional stay with nothing to complain about, highly recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 18:12

Property Description

Mountain Charm and Wellness Retreat

Traditional Mountain Decor
Experience the cozy charm of Hotel Hartmann with rooms adorned in traditional mountain style, offering modern amenities like LCD TVs and private bathrooms.

Gourmet Dining and Relaxation
Indulge in a delicious breakfast featuring local delicacies or unwind in the wellness area with a bio-sauna, Turkish bath, and solarium. Let the staff arrange exciting outdoor activities like bike excursions and horse riding.

Convenient Location and Complimentary Services
Located in the picturesque town of Ortisei, enjoy easy access to nearby attractions with a free shuttle service and ski bus. Benefit from complimentary sauna access and WiFi throughout your stay.

Book now for a rejuvenating mountain getaway at Hotel Hartmann!

Important information:

Please note that cash payments of EUR 3000 or above are not permitted under current Italian law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Location

Guest Reviews

9.2
Based on 934 reviews
Cleanliness: 9.06
Service: 9.53
Location: 9.27
Room Quality: 9.02
Amenities: 8.95
Value for Money: 9.01
Food and Beverage: 9.56
Overall Experience: 9.23
H
Hui Shu • couple • us
10
We would definitely recommend this hotel to our family and friends. Looking forward to staying there again.
Pros:

A very comfortable, elegant and classic setting. Close to everywhere we wanted to visit. Very helpful staff.

Cons:

None

2026-11-04 • via Nuitee
T
Tracey McCann • couple • au
10
Great location and very comfortable stay
Pros:

Our room was very comfortable and was very clean. The position was excellent with the bus to Ortesei close by. The common area with the Honesty Bar was a nice touch and great to get a tea at night. The breakfast was excellent with lots of choice. Overall, a very comfortable stay in beautiful surroundings.

2026-11-04 • via Nuitee
P
Palash • couple • gb
10
Pros:

Very comfortable

Cons:

Service

2026-11-03 • via Nuitee
V
Vered • couple • il
10
Pros:

ארוחת בוקר טובה, חדרים מושקעים ומאוד נעימים, המרפסת מול נוף משגע, וההגעה למרכז העיירה ממש נוחה - בהליכה רגלית של כ-רבע שעה. הצוות מאוד שירותי ונעים

2026-11-01 • via Nuitee
Y
Yan • couple • cn
10
Pros:

太美啦

2026-11-01 • via Nuitee
M
MINGHAO • couple • cn
10
Pros:

Wonderful stay! The staff were very friendly and helpful, and the service was excellent. The view from the room was beautiful, especially from the balcony. The breakfast was also delicious. Highly recommended!

2026-10-31 • via Nuitee
R
Roselane • couple • br
10
Hotel FANTÁSTICO - um banho de charme e aconchego
Pros:

Absolutamente tudo. Local cercado pela natureza, barulhinho de rio, mas pertinho da cidade, elegante, lindamente decorado, rico em detalhes. Smart TV com acesso à Netflix.
Café da manhã fantástico. Inúmeras opções inclusive de bebidas saudáveis.
Louças lindas.
Estacionamento no local
.
Ganhamos um upgrade para um apto incrível.

Cons:

Acho que deveria haver travesseiros um pouco mais compactos.

2026-10-29 • via Nuitee
A
Aleksandr • couple • ee
10
Pros:

Room, location and service is awesome.

Especially self service bar idea - just perfect.

Really good parking, if you are travelling by car.

2026-10-25 • via Nuitee
S
Sara • couple • ar
8
Muy buenas instalaciones y personal muy amable
2026-10-24 • via Nuitee
E
Eva Maria • couple • ch
10
2026-10-21 • via Nuitee
F
Fiona • couple • au
9
2026-10-21 • via Nuitee
W
William Enrique • couple • cr
10
2026-10-18 • via Nuitee
X
xFabrizio • couple • it
9
Un boutique hotel che ti fa sentire a casa
Pros:

Un boutique hotel che ti fa sentire a casa, con zone comuni molto curate e accoglienti

Cons:

un po' fuori dal cento, ma comunque a distanza di una passeggiata e vicino alle fermate del bus

2026-10-15 • via Nuitee
최 • solo_traveller • kr
10
2026-10-12 • via Nuitee
S
Sabine • solo_traveller • at
9
2026-10-12 • via Nuitee
A
Anita • couple • no
10
Anbefaler dette stedet, nydelig atmosfære, perfekt beliggenhet i forhold til fjellene og veldig hyggelig personale.
Pros:

Nydelig atmosfære med nydelig møbler, balansert belysning og veldig hyggelig sted. Frokosten var helt fantastisk med alt du kan ønske deg. Personalet var veldig vennlige og hjelpsomme.

Cons:

Alt var helt perfekt!

2026-10-11 • via Nuitee
A
Abril • couple • it
10
2026-10-11 • via Nuitee
D
Daniel • solo_traveller • se
10
Pros:

Fantastic hotel. Easy walk 15-20min or use of the local bus to the centre.
The hotel supplied with bus tickets.

2026-10-11 • via Nuitee
M
Marc • couple • au
10
Pros:

The property has a very cosy and intimate feel. The attention to detail is very impressive. The staff were really nice. The breakfast is amongst the best we’ve had, with so much choice available and all of it delicious. Put simply, we loved everything about this hotel. It’s not in the centre of Ortisei, but the hotel provides a free bus pass for the duration of your stay and we found the bus service very good.

Cons:

Nothing.

2026-10-10 • via Nuitee
O
Odelia • solo_traveller • il
10
Pros:

המלון מקסים, החדר היה נעים, ארוחת הבוקר מדהימה והכל בסטייל. הגענו אחרי סגירת הקבלה וקיבלנו במייל פירוט מדוייק היכן נמצא המפתח, מס' חדר וקומה. הכל תיקתק.במדוייק ואף בבוקר נשאלנו אם הכל היה בסדר.

Cons:

רחוק מהמרכז והדרך למרכז חשוכה כך שחייבים לרדת עם רכב ולהחנות במרכז.

2026-10-10 • via Nuitee