Hotel Des Basques

Hotels
8 (1263 reviews)
Av. Dr. Julio Marques Luz, 694 , Maceió , BR
+55 82 3325-8000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Excellent location near restaurants/shops
Comfortable beds and spacious rooms (many mentions)
Good value / cost-benefit
Friendly/attentive staff reported by several guests
Generally positive breakfast mentions
Cleanliness praised by multiple guests
Cons:
Air-conditioning problems reported several times
Noise from busy streets and noisy guests in corridors
Tight/limited parking spaces
Inconsistent service: disinterested staff and at least one serious billing/relocation complaint
Some rooms need refurbishment; stained bedding and towels reported
Basic breakfast for some guests; internet and accessibility issues mentioned

Categories

Cleanliness
7.5
Mixed reports: several guests praised cleanliness, but others noted stains on bedding, towels with odor and general lapses in housekeeping.
Service
7.5
Generally friendly and helpful staff in many reports, but multiple complaints about disinterested check-in, lack of assistance with luggage and one serious case of a guest redirected and billing issues.
Location
9
Consistently praised for proximity to restaurants, shops and beach access; one guest noted map distance discrepancy but overall location is a strong point.
Room Quality
7.5
Several guests reported comfortable beds and spacious rooms; however there are complaints about worn rooms, noisy streets, defective AC and TV remote issues.
Amenities
7
Basic set of amenities; concerns include broken air-conditioning in some cases, tight parking spaces, no elevator to upper floors and at least one guest expecting a pool who was relocated.
Value for Money
9
Frequently mentioned as good cost-benefit: guests described the hotel as a solid economical choice that meets expectations.
Food and Beverage
8
Breakfast receives generally positive mentions (some call it very good/reinforced), though a number of guests found it basic and suggested more variety.
Overall Experience
8.5
Most stays described as pleasant or satisfactory thanks to location, comfort and staff, but isolated negative experiences (service failures, room issues) slightly lower overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Convenient Accommodation near Jatiúca Beach

Modern Amenities: Enjoy air-conditioned rooms with LCD TVs, minibars, and colourful local artwork.

Convenience at Your Fingertips: Benefit from free WiFi, parking, laundry services, and a 24-hour front desk.

Ideal Location: Just a short distance from the beach, airport, shopping center, and city attractions.

Experience comfort and convenience at Hotel des Basques - Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: MCZ

Location

Guest Reviews

8
Based on 1263 reviews
Cleanliness: 7.5
Service: 7.5
Location: 9
Room Quality: 7.5
Amenities: 7
Value for Money: 9
Food and Beverage: 8
Overall Experience: 8.5
M
Mayk Nascimento • family_with_children • br
10
Pros:

Hotel muito bom e bem localizado. Cama confortável, quarto amplo, café da manhã muito bom e localidade proximo a restaurantes e lanchonetes.

Cons:

Ar condicionado não estava funcionando bem e as vagas do estacionamento muito apertadas e dificulta abrir a porta sem causar danos no veículo alheio.

2026-10-29 • via Nuitee
M
Michael Henderson • couple • br
9
2026-10-28 • via Nuitee
E
Everton • couple • br
10
Maravilhoso
Pros:

Café da manhã bem reforçado, as funcionárias bem educadas, excelente quarto, localização muito boa… próx a mercado, posto de gasolina, casa de show

2026-10-23 • via Nuitee
D
demosa • family_with_children • br
8
2026-10-21 • via Nuitee
A
Amanda • couple • br
8
Legal!
Pros:

A pousada bem aconchegante.

Cons:

O café da manhã poderia melhorar, variar mais as comidas.

2026-10-13 • via Nuitee
C
Clasanriz • extended_group • br
6
Foi boa, mas não voltaria a escolher este hotel
Cons:

A distancia real são 8 quadras da praia, e no mapa aparece 150 m

2026-10-13 • via Nuitee
J
Jacira • family_with_children • br
1
Pros:

Nem cheguei a entra pois assim que cheguei com minha família na recepção fui informada que o ar-condicionado estava quebrado. Me direcionaram para outra pousada. Um absurdo vim de longe reservei com piscina para aproveitar com meus filhos. Eles me mandaram para outra sem piscina e ainda cancelaram a compra do meu cartão dizendo que os dados foram incorretos sendo tudo mentira

2026-10-12 • via Nuitee
F
Fabiano Alves • family_with_children • br
10
Muito boa ! Excelente localização !
Pros:

Limpeza !

Cons:

Tudo dentro das expectativas

2026-10-12 • via Nuitee
A
Alexandre • couple • br
9
Bom custo benefício
Pros:

É o basico que funciona, vale o custo benefício.

Cons:

Cafe da manhã basico, mas ok, supre a necessidade. Apenas verificar torneira do banheiro que espirra agua forte demais.

2026-10-11 • via Nuitee
A
Alcino • couple • br
5
Ruim
Pros:

Não gostei

Cons:

Quarto precisando ser reformado, barulhento, central de ar pingando na mobília, espaço do café apertado.

2026-10-11 • via Nuitee
A
Ademir • solo_traveller • br
8
2026-10-11 • via Nuitee
L
Lipeausife • solo_traveller • br
6
Bom para economizar
Pros:

Boa localização. Bom custo-benefício. Café da manhã simples mas honesto.

Cons:

Do atendimento no check-in, o funcionário foi no mínimo bem desinteressado em pegar nossos dados. Eu dei boa noite e nem me respondeu. Poderia não estar num bom dia, mas trabalho é trabalho. A roupa de cama tinha manchas. A toalha estava com um cheiro estranho. Não havia travesseiros para 3 pessoas no quarto triplo. São apenaa detalhes, mas que fizeram diferença na nossa avaliação.

2026-10-10 • via Nuitee
G
Georgia • solo_traveller • br
8
Pros:

Limpeza e conforto

Cons:

Como fica em uma esquina de ruas bastante movimentadas, não é silencioso

2026-10-09 • via Nuitee
M
Mhirts • couple • br
8
Confortável
Pros:

Localização, funcionários

Cons:

É preciso instruir melhor os hóspedes a não fazerem barulho nos corredores.

2026-10-07 • via Nuitee
L
Luisa • couple • br
8
2026-10-07 • via Nuitee
F
Fernanda • family_with_children • br
9
2026-10-07 • via Nuitee
M
Marcos Silva • solo_traveller • br
10
Pros:

A localização e o atendimento dos funcionários muito boas.

Cons:

Acessibilidade pode melhorar.

2026-10-07 • via Nuitee
E
Edilson Santos Oliveira Junior • couple • br
10
2026-10-07 • via Nuitee
M
Maikisson • solo_traveller • br
10
2026-09-18 • via Nuitee
A
Alves • solo_traveller • br
9
Pros:

De tudo

2026-09-16 • via Nuitee