Swiss-Belhotel Balikpapan

Room was comfortable, view of the ocean nice. Shower good. Food was good, except in the morning, the breakfast buffet was not ready at 6 am, no warm food.

Most of shops in next mall is closed

Nice clean hotel

the hotel is okay nothing too special- Bed really goo thou! Staff was really nice and helpful - Cleaning in the room was just okay- as a couple we were only given 1 towel! waited more than 30 minutes to get some more! Lovely BBQ dinner at the hotel pool- No shopping at all near the hotel need a taxi to get to the mall-

少し古くなりつつあるもロケーションやホテルの部屋は良いです。一方で周りのお店はクローズしているところが多く、活気がないのが残念でした。

electrical power down for 1hr, dirty in-room sofa, paint peeling off at balcony, aircon not cold the whole night, so many potholes on hote driveway, no lightings at driveway to hotel-totally dark, wardrobe door broken, etc

Quiet good and silence. Will be back again

Pelayanan sangat baik,kamar bersih,sarapannya enak,dan viewnya bagus

Very good service , and a very good staff

The building is not well prepare become a hotel yet, the material is easily to be broken, not a nice choice
Many fascilitity tend to be diminished caused by the quality of the material
Me & my wive only got one soap, sandal, card key, tooth brush, mean while others hospitality should be pair of them
The material, start from equipment in the bathroom is already broken, shower, hair dryer, the wall
The service, well they avoid to give key card, sandal, etc.... made this hotel worsening
Compared other hotels in the same sweet room? Well I don’t think so
Please make a better solution !

One of the nicer hotels in Balikpapan for business

Everything functioned and atmosphere combined with friendly staff made it an enjoyable stay.

Will return here.

after remodleing The room condition is better than before especially breakfast is good

A great hotel with nice view on Mahakam River. Recommend it

Lokasi straregis. Makanan enak. Hanya kolam renang sedang maintanance

Saat itu check in sekitar jam 6 pm, Minggu 16/12/18. Yang menyebalkan, dalam kondisi lelah setelah penerbangan dari Jkt, diterima petugas front desk sdri. Vientani Indo yang SANGAT TIDAK FRIENDLY alias jutek. Saya pesan room on line ukuran tempat tidur king size. Enak saja, sama Vientani mau dikasih kamar yg twin, alasannya yang King size sudah full. Saya bilang pada dia: "saya pilih hotel ini hari ini karena yang King size masih available. Kalau tidak ada, saya tidak akan pilih hotel ini". Dengan wajahnya yang tetap jutek, dan pura2 sibuk, akhirnya dia bilang, room nya available, without any apologize or smiling. Jadi, kita harus tetap ngotot untuk memperoleh HAK kita. No more to stay at this hotel, even though its pool and sauna is great. I will not recommend to stay this hotel, unless the hotel management may able to train their front desk staff (especially Vientani Indo) to become more friendly to their guest.

Good comfortable hotel with nice view. Delicious breakfast & lot of choice.

Siamo arrivati all'una di notte,check in veloce e abbiamo ordinato anche un ottima cena in stanza. Ottima la colazione. Purtroppo non posso giudicare la zona circostante perché siamo ripartiti già la mattina seguente.

Good hotel, clean room, loved the ocean view.