The Bank House Hotel

Hotels
7.4 (691 reviews)
Church Street , Uttoxeter , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Family rooms
Pets allowed
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Room heating problems

Categories

Cleanliness
6.4
Some rooms reported cobwebs and cleanliness issues.
Service
8.9
Staff were described as helpful and friendly throughout the reviews.
Location
8.4
Located in the town centre, making it convenient for attendees of events.
Room Quality
6.4
Some guests found conditions uncomfortable, especially with heating and furnishings.
Amenities
7.4
Basic amenities were provided but with some complaints regarding functionality.
Value for Money
6.9
Condition of rooms and amenities raised concerns about overall value.
Food and Beverage
7.4
Breakfast had mixed reviews, with some concerns about quality and options.
Overall Experience
7.4
Overall experiences varied, with many highlights but some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:50

Property Description

Historic Charm and Central Location

Step into history at Bank House Hotel, a stunning Georgian building that was once Uttoxeter's first bank. With 17 uniquely decorated en suite rooms, free parking, and a cozy bar, this hotel offers a blend of old-world charm and modern comfort.

Original Features and Unique Experience

Built in 1777, the hotel still showcases its original features, including a magnificent oak staircase. Enjoy a stay filled with character and elegance, complemented by a full English breakfast served in the hotel's restaurant, situated in the historic bank vault.

Convenient Access to Local Attractions

Located in the heart of Uttoxeter, guests are just a stroll away from the town's attractions and a short drive from Alton Towers. With free private parking on-site, your exploration of Staffordshire's delights begins at the doorstep.

Book now to experience a stay that combines history, convenience, and warm hospitality.

Important information:

Please note that the whole price of reservation will be charged to your card 24 hours prior to stay. If payment does not go through, the hotel will ask for new card details. If new card details are not received the hotel will cancel your reservation.

Check-in after 21:00 is possible, subject to availability and by prior arrangement.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: EMA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.4
Based on 691 reviews
Cleanliness: 6.4
Service: 8.9
Location: 8.4
Room Quality: 6.4
Amenities: 7.4
Value for Money: 6.9
Food and Beverage: 7.4
Overall Experience: 7.4
J
James • couple • gb
6
2026-05-11 • via Nuitee
M
Maria • solo_traveller • gb
8
2026-05-10 • via Nuitee
B
Beaumont • extended_group • gb
4
Flea pit! Needs work and prices reduced!
Pros:

Not much

Cons:

The hotel needs a major overhaul, carpets thread bare, and generally run down. Great location but that was it! Needs a lot of work doing! It was more like £20 per person not £50 per person! And to ask for £15 for breakfast is taking the p....

2026-05-10 • via Nuitee
A
Alan • solo_traveller • gb
3
Depressing
Pros:

Not much.

Cons:

Threadbare unclean carpets in public areas, dirty carpet in bedroom, ruined stains down front of toilet in room bathroom, huge step into/out of shower cubicle, unclean shower cubicle, unclean sink. Decent layer of dust over furniture.

2026-05-10 • via Nuitee
H
Hoaren • solo_traveller • gb
8
2026-05-08 • via Nuitee
A
Andrew • solo_traveller • gb
10
Pros:

Great location for the town centre and the horse racing

Cons:

Not equipped for a gluten-free breakfast

2026-05-07 • via Nuitee
L
Lesley • couple • gb
7
Lovely place to stay
Pros:

lovely quaint hotel, great location and pleasant staff

2026-05-06 • via Nuitee
B
Bridget • solo_traveller • gb
8
Pros:

Very helpful owner.

Cons:

No real complaints, but the bathroom would benefit from a shelf above the sink and a couple more hooks.

2026-05-03 • via Nuitee
P
Pete • couple • gb
8
2026-05-03 • via Nuitee
C
Catherine • couple • gb
10
2026-04-28 • via Nuitee
C
Christine • extended_group • im
10
A lovely hotel where nothing is to much trouble
Pros:

A lovely old building that is well maintained and kept really clean. There is a large car park at the rear of the building, would definitely recommend this hotel

Cons:

I couldn’t find anything not to like about this hotel

2026-04-25 • via Nuitee
L
Leanne • couple • gb
1
Pros:

Nothing

Cons:

Everything

2026-04-21 • via Nuitee
C
Clare • solo_traveller • gb
9
See you soon
Pros:

Great location , I have a favourite room and I stay here when I’m down . Lovely comfy bed. Staff are very friendly and welcoming.

2026-04-19 • via Nuitee
A
Andrew • solo_traveller • gb
8
Pros:

Location, parking and it’s history

2026-04-13 • via Nuitee
D
David Livingstone • solo_traveller • gb
10
Pros:

Everything beer ambiance staff room facilties

Cons:

The one issue we had was that the thermostatic radiator valve in our room ( the 4 poster) was broken and the room was too hot

2026-04-12 • via Nuitee
R
Roy • solo_traveller • gb
4
Pros:

Staff very nice and helpful

Cons:

Room 17 smelt damp and musty

2026-04-08 • via Nuitee
I
ingrid • solo_traveller • gb
10
2026-04-02 • via Nuitee
Z
Zoe • couple • gb
9
Pros:

I liked the period decor

Cons:

Cannot fault the property

2026-03-31 • via Nuitee
P
Paul • couple • gb
10
Mary was a great help and the service was second to none
Pros:

Got there early but the staff were great and we got checked in at 10.30 straight away.
Mary was a great help with everything.
Breakfast was absolutely delicious with constant assistance of more offerings with breakfast.
This hotel is a ideal location for Uttoxeter races
I will certainly be returning

2026-03-30 • via Nuitee
P
Penny • couple • gb
2
not good
Pros:

free parking & location

Cons:

Definitely needs a good update on everything. Bed was bad so not much sleep, room was cramped. Bathroom & shower not very good

2026-03-26 • via Nuitee