The Bank House Hotel

Hotels
7.4 (664 reviews)
Church Street , Uttoxeter , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Pets allowed
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Fire extinguishers
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Room heating problems

Categories

Cleanliness
6.4
Some rooms reported cobwebs and cleanliness issues.
Service
8.9
Staff were described as helpful and friendly throughout the reviews.
Location
8.4
Located in the town centre, making it convenient for attendees of events.
Room Quality
6.4
Some guests found conditions uncomfortable, especially with heating and furnishings.
Amenities
7.4
Basic amenities were provided but with some complaints regarding functionality.
Value for Money
6.9
Condition of rooms and amenities raised concerns about overall value.
Food and Beverage
7.4
Breakfast had mixed reviews, with some concerns about quality and options.
Overall Experience
7.4
Overall experiences varied, with many highlights but some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:50

Property Description

Historic Charm and Central Location

Step into history at Bank House Hotel, a stunning Georgian building that was once Uttoxeter's first bank. With 17 uniquely decorated en suite rooms, free parking, and a cozy bar, this hotel offers a blend of old-world charm and modern comfort.

Original Features and Unique Experience

Built in 1777, the hotel still showcases its original features, including a magnificent oak staircase. Enjoy a stay filled with character and elegance, complemented by a full English breakfast served in the hotel's restaurant, situated in the historic bank vault.

Convenient Access to Local Attractions

Located in the heart of Uttoxeter, guests are just a stroll away from the town's attractions and a short drive from Alton Towers. With free private parking on-site, your exploration of Staffordshire's delights begins at the doorstep.

Book now to experience a stay that combines history, convenience, and warm hospitality.

Important information:

Please note that the whole price of reservation will be charged to your card 24 hours prior to stay. If payment does not go through, the hotel will ask for new card details. If new card details are not received the hotel will cancel your reservation.

Check-in after 21:00 is possible, subject to availability and by prior arrangement.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: EMA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.4
Based on 664 reviews
Cleanliness: 6.4
Service: 8.9
Location: 8.4
Room Quality: 6.4
Amenities: 7.4
Value for Money: 6.9
Food and Beverage: 7.4
Overall Experience: 7.4
M
Mark • couple • gb
10
2026-03-21 • via Nuitee
J
Jake • couple • gb
10
Lovely staff member named Mary welcomed us. Very acomodating, and a good sense of humour! Room style was a good balance
Pros:

The history, the location and the staff.

Cons:

Everything was amazing

2026-03-20 • via Nuitee
C
Christopher • couple • gb
8
Excellent will return
Pros:

The location is excellent for racing. The staff are lovely and breakfast was really nice.

2026-03-17 • via Nuitee
N
Neil • solo_traveller • gb
8
Really good, breakfast was very good
Pros:

Beautiful with so much character
Would definitely stay there again

Cons:

Shower head wouldn't stay in place, just showered down the wLl

2026-03-15 • via Nuitee
S
Stanley Weale • solo_traveller • im
10
Pros:

Rooms clean and well kept daily.
Staff are brilliant. Great breakfast.
Definitely worth a visit.

2026-03-13 • via Nuitee
P
Price • solo_traveller • gb
7
Staff very friendly and accommodating, great location, rooms dated and whole building is in desperate need of a renovati
Pros:

Old property with character, good parking. Accommodating staff.

Cons:

Whilst the building has character, it is very dated. Would need a full refurbishment to get it to a decent standard.

2026-03-05 • via Nuitee
E
Elizabeth • couple • gb
8
Unique find in uttoxeter
Pros:

Loved the location and the quirky 250 year old building. So individual. Mary was the perfect host. Room clean, warm and comfortable. Will definitely visit again.

Cons:

Just take care on the steep stairs of this beautiful old building

2026-03-02 • via Nuitee
D
Darren • solo_traveller • gb
4
Very disapointed needs a revamp on all areas
Pros:

Not a lot

Cons:

The stair carpet is dated and thread bear
The room was over crowed with beds and chairs no where to put drinks
There was old food under the bed
The vibe was local pub for local people

2026-03-01 • via Nuitee
C
Clare • solo_traveller • gb
10
Great stay as always
Pros:

Location and the staff are lovely

Cons:

Nothing

2026-02-23 • via Nuitee
J
Jeremy • couple • gb
8
Lovely
Pros:

Breakfast was good and room was fine

Cons:

Back door lock needs fixing properly. We were sober and couldn’t unlock the door at first. It needs fixing properly!!!

2026-02-12 • via Nuitee
Z
Zackery • family_with_children • gb
10
Pros:

Everything

Cons:

Nothing

2026-02-12 • via Nuitee
D
Daniel • couple • gb
5
2026-02-10 • via Nuitee
G
Gary • solo_traveller • gb
5
Local to town nd parking but room al little noisy and needs updating
Pros:

Local to eateries pubs shops and parking with big car park next door (public)

Cons:

Bathroom needs attention ie shower head not working or not cleaned for ages

2026-01-30 • via Nuitee
D
Debbie • couple • gb
9
2026-01-28 • via Nuitee
V
Venkatesan • solo_traveller • gb
10
2026-01-26 • via Nuitee
O
Owen • solo_traveller • gb
7
it was fine for a one night low cost hotel. free safe parking a strong point
Pros:

it was fine for a one night low cost hotel. free safe parking a strong point

Cons:

a thermostatic shower

2026-01-21 • via Nuitee
J
Joanne • extended_group • gb
10
Warm & welcoming atmosphere, dog friendly (we were attending Championship show), Mary was so helpful, friendly and m
Pros:

Fabulous atmosphere, so welcoming and cannot wait to book again

Cons:

There is nothing to dislike about The Royal Bank, even though there was no evening food available, we ordered in an our host was absolutely fabulous, set a table, warmed plates - honestly a great place to stay 👍🏻

2026-01-20 • via Nuitee
D
Dean • solo_traveller • gb
10
2026-01-20 • via Nuitee
L
Luke • couple • gb
10
2026-01-19 • via Nuitee
G
Geoffrey • solo_traveller • gb
8
2026-01-19 • via Nuitee