SHIROYAMA HOTEL kagoshima

Hotels
9 (1878 reviews)
Shinsyouin 41-1 , Kagoshima , JP
+81 570-074-680

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
高級な温泉
美しいロケーション
親切なスタッフ
Cons:
部屋が狭い
朝食が混雑

Categories

Cleanliness
9.33
館内がホコリひとつない状態との評価があり、非常に清潔。
Service
9.3
スタッフが良く教育されており、また特定のスタッフ（コンシェルジュ）の対応が非常に優れていた。
Location
9.34
絶景のロケーションで、多くのレビューで高く評価されている。
Room Quality
8.79
部屋が狭いとのコメントがあったが、快適さについては肯定的な意見が多い。
Amenities
9.32
ホテルの設備、特に温泉やレストランが高く評価されている。
Value for Money
8.28
朝食が高価格で混雑していたとの意見があったため、少し低めに評価。
Food and Beverage
8.33
一部の食事に関しては好みが分かれたが、朝食や他のレストランについてはポジティブな意見も多い。
Overall Experience
9.3
全体的な体験は非常に良好で、楽しんだとの意見が多かった。
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:02

Property Description

Luxurious Hot Spring Bath with Stunning Views

Unmatched Dining Options

Indulge in a culinary journey with 7 dining choices, including Restaurant Le Ciel offering panoramic city views. From Western delicacies to Japanese and Chinese specialties, satisfy your cravings without leaving the hotel.

Relaxing Spa Experiences and Entertainment

Unwind in the mist sauna, flower bath, or with rejuvenating massage treatments at the hotel's spa. For entertainment, guests can enjoy karaoke sessions and shopping within the premises.

Experience the epitome of hospitality at SHIROYAMA HOTEL Kagoshima, where luxury meets comfort seamlessly. Book now to elevate your stay with us!

Important information:

There is a free shuttle service to Kagoshima-Chuo Station and Tenmonkan Dori, available from 06:20 until 22:20. Please contact the property directly for more information.

This time, we have decided to carry out earthquake-resistant construction at some of the banquet halls.
Construction work may cause noise in some rooms.
Therefore, we would like to inform you about the period.

Check-in is possible from 15:00 as usual.
Please note that some construction noise may occur.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KOJ

Location

Guest Reviews

9
Based on 1878 reviews
Cleanliness: 9.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 8.33
Overall Experience: 9.3
E
Erich • couple • at
7
2026-10-24 • via Nuitee
E
Eunji • solo_traveller • kr
10
Pros:

가고시마에 온다면 강력추천합니다. 대욕장(온천)이 매우 멋지고, 조식도 지역특색음식을 맛볼 수 있어 좋았습니다. 근처 전망대에서 보는 사쿠라지마보다 호텔에서 보는 사쿠라지마가 더 멋있었어요!

Cons:

가고시마추오 역에서 호텔로 오는 셔틀버스 탑승 위치 찾기가 조금 어려웠습니다..

2026-10-23 • via Nuitee
B
Brian • couple • gb
5
2026-10-23 • via Nuitee
E
Eri • solo_traveller • jp
10
2026-10-23 • via Nuitee
M
MIZOGUCHI • extended_group • jp
7
とても良い時間が過ごせました
Pros:

部屋からの景色の良さ　　朝食の種類の多さ

Cons:

お風呂の終了時間が気持ち早めだった事

2026-10-22 • via Nuitee
E
Ernesto • couple • it
7
Pros:

La colazione è eccellente.

Cons:

La struttura è piuttosto datata, è stato sicuramente un hotel eccellente molti anni fa ma necessita di una "rinfrescata".

2026-10-20 • via Nuitee
S
sayochan3725 • family_with_children • jp
10
始めての城山ホテル
Pros:

どこもきれいで清潔感あふれていました。
特にさつまの湯からの景色が「なんつあならん」でした｡⁠◕⁠‿⁠◕⁠｡　次回は奮ぱつして桜島ビューの部屋に泊まりたいです。(今回は桜島は見えなかったけど　景色は良かったです。)

Cons:

広いホテルなので仕方ないですが　移動に少し歩きますね^^;(許容範囲です♡)

2026-10-20 • via Nuitee
B
Belinda • couple • au
10
Breakfast was amazing. Rooms were beautiful. Clean within walking distance to cbd
Pros:

5 star accommodation
Great location
Fantastic views of volcano

Cons:

Was a wonderful stay. Nothing negative to say

2026-10-20 • via Nuitee
M
MICHIKO • solo_traveller • jp
7
砂蒸し温泉は指宿が一番
Pros:

砂蒸し温泉がとても良かった。海からの風が気持ちよかった

Cons:

もう少し清潔感があれば良かった。

2026-10-17 • via Nuitee
M
Martina • couple • ch
9
Perfect hotel if you want to stay away from buzzing zone in Kagoshima. The staff is very friendly and helpful.
Pros:

- cleanliness
- Onsen
- breakfast
- location
- views

Cons:

- no food / drinks / restaurants available upon late arrival

2026-10-15 • via Nuitee
E
Emily • couple • tw
10
很好👍
Pros:

早餐好吃，溫泉很讚。接駁車班次密集

Cons:

女泉泡湯區的櫻島被樹叢擋住一些

2026-10-15 • via Nuitee
T
tosiharu • couple • jp
7
良かった
Pros:

朝食が美味しい
ロケーションがよかった

Cons:

駐車場代が有料だったよ

2026-10-14 • via Nuitee
M
Michele • couple • au
9
Pros:

Fabulous views from the hotel.

Cons:

Shower over a bathtub.

2026-10-13 • via Nuitee
T
TAKAONO • family_with_children • jp
10
Pros:

露天風呂、最高でした。

2026-10-13 • via Nuitee
B
Bernard • solo_traveller • fr
3
Un problème à l’arrivée où nous prenons une chambre double avec le nom d’une personne et un annonce que y a qu’une seule
2026-10-12 • via Nuitee
T
Thomas • couple • de
8
Top Lage, etwas schwierige Kommunikation
Pros:

Der Ausblick des Onsenbades und der Blick auf den Vulkan

Cons:

Das Personal sprach nahezu kein Englisch

2026-10-11 • via Nuitee
F
Francesca • solo_traveller • us
10
Pros:

The view from the onsen. The shuttle service to town. Comfortable room

2026-10-10 • via Nuitee
J
Jeneper • family_with_children • au
10
2026-10-09 • via Nuitee
K
koichiro • extended_group • jp
8
満足
Pros:

ホスピタリティ、朝食

Cons:

宿泊者が多く、風呂でのゆったり感が余り得られなかった

2026-10-08 • via Nuitee
Z
Ziyun Tang • couple • ca
10
Everything is perfect
Pros:

Very professional and welcoming staff. The free shuttle service to the parking lot and downtown area is superb and incredibly convenient.
Having a convenience store, shops, and multiple restaurants within the hotel makes everything so easy. Our room with a view of Sakurajima was unforgettable. The spa is spacious, relaxing, and offers a top-notch view.

Cons:

The restaurants can be on the pricey side.

2026-09-17 • via Nuitee