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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Packed lunches
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Non-smoking throughout
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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24-hour security
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Happy hour
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Reception hall
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Japanese garden
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Indulge in individually styled rooms with air conditioning, flat-screen smart TVs, and elegant en suite bathrooms featuring copper baths and rainfall showers.
Gourmet Dining Experience
Treat your taste buds at the destination restaurant and bar, offering a variety of menus with dishes made from locally sourced ingredients. Start your day with a traditional English breakfast or opt for lighter continental options.
Convenient Location
Located opposite the historic Ely Cathedral and with private parking including valet service, explore the nearby Oliver Cromwell’s House and easily venture to the vibrant city of Cambridge just a short distance away.
Book now to experience the charm and luxury of Poets House in the heart of Ely.
Please note that guests who are interested in dining within the restaurant are requested to book in advance. This can be done while booking by adding information to the Special Request box.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Free private parking is possible at a location nearby (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for £10 per person per night when using an available cot.
Children up to and including 10 years old stay for £10 per person per night when using an existing bed.
Children up to and including 10 years old stay for £10 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Friendly and Helpful staff
Immaculate room and as soon as you pull into the courtyard you know it’s a beautiful setting.
Not much!
I seldom write reviews, and this one is not to criticise but to inform potential guests and, hopefully, the hotel. My wife is recovering from a road accident so we booked here specifically because the hotel has a lift. However, the hotel is in 2 parts, either side of an entrance arch, and the lift serves one side only. On arrival we found our allocated room was on the first floor of the side without a lift. We were immediately offered an alternative on the other side, but it was on the front of the hotel overlooking a busy road. My wife decided she could manage the stairs, and indeed she did. We enjoyed the stay very much, but if a lift is critical to you then you need to point this out with a request during booking and the hotel could make this clearer in their information.
Superb
Nothing
Fantastic location, luxurious rooms
Would have been better with a coffee machine and a fridge in the room
The hotel
The weather
Room and bar area
Good breakfast but a lack of fresh fruit. Fruit juice was concentrate.
Lack of good coffee making facilities in the rooo
Excellent breakfast. The room was great with a lovely view of the cathedral. Overall a great stay.
We had a superb stay at Poets House. I genuinely can't find a single negative thing to say about the place. We had a beautiful large room, quiet, comfortable and with an amazing view on Ely Cathedral. Everything we needed was present in the room: slippers, towels, toiletteries, tea and coffee, biscuits...
The hotel is at a few minutes walk from the railway station, the Cathedral and the High Street with plenty of shops and restaurants nearby.
We enjoyed the breakfast in the room, and it was amazing! Dinner was excellent as well. Staff were friendly and helpful.
Beautiful room. Quiet and comfortable. Very clean . Love the huge bath and shower . Room large and king-size bed. Tea coffee crisps biscuits. Towelling robes and slippers. Small bottles of shampoos etc. Plenty of good quality towels. Close to shops and catheral. Breakfast was superb perfect. Staff friendly.
Room I was good & very clean.
I struggled with getting natural ventilation as the windows are not easy to open. Would be helpful if this was easier, to let in fresh air/ claustrophobics like myself. I panicked a bit when I couldn’t figure this out quickly.
Beautiful building, great location, large room with comfortable bed
Breakfast could have been better. Good variety but eggs not great and small portions
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