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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Packed lunches
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Non-smoking throughout
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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24-hour security
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Happy hour
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Reception hall
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Japanese garden
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Covered parking
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Indulge in individually styled rooms with air conditioning, flat-screen smart TVs, and elegant en suite bathrooms featuring copper baths and rainfall showers.
Gourmet Dining Experience
Treat your taste buds at the destination restaurant and bar, offering a variety of menus with dishes made from locally sourced ingredients. Start your day with a traditional English breakfast or opt for lighter continental options.
Convenient Location
Located opposite the historic Ely Cathedral and with private parking including valet service, explore the nearby Oliver Cromwell’s House and easily venture to the vibrant city of Cambridge just a short distance away.
Book now to experience the charm and luxury of Poets House in the heart of Ely.
Please note that guests who are interested in dining within the restaurant are requested to book in advance. This can be done while booking by adding information to the Special Request box.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Free private parking is possible at a location nearby (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for £10 per person per night when using an available cot.
Children up to and including 10 years old stay for £10 per person per night when using an existing bed.
Children up to and including 10 years old stay for £10 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Room and bar area
Good breakfast but a lack of fresh fruit. Fruit juice was concentrate.
Lack of good coffee making facilities in the rooo
Excellent breakfast. The room was great with a lovely view of the cathedral. Overall a great stay.
We had a superb stay at Poets House. I genuinely can't find a single negative thing to say about the place. We had a beautiful large room, quiet, comfortable and with an amazing view on Ely Cathedral. Everything we needed was present in the room: slippers, towels, toiletteries, tea and coffee, biscuits...
The hotel is at a few minutes walk from the railway station, the Cathedral and the High Street with plenty of shops and restaurants nearby.
We enjoyed the breakfast in the room, and it was amazing! Dinner was excellent as well. Staff were friendly and helpful.
Beautiful room. Quiet and comfortable. Very clean . Love the huge bath and shower . Room large and king-size bed. Tea coffee crisps biscuits. Towelling robes and slippers. Small bottles of shampoos etc. Plenty of good quality towels. Close to shops and catheral. Breakfast was superb perfect. Staff friendly.
Room I was good & very clean.
I struggled with getting natural ventilation as the windows are not easy to open. Would be helpful if this was easier, to let in fresh air/ claustrophobics like myself. I panicked a bit when I couldn’t figure this out quickly.
Beautiful building, great location, large room with comfortable bed
Breakfast could have been better. Good variety but eggs not great and small portions
Perfect location. Beautiful room
Please can you put magnifying mirrors in the rooms for makeup and shaving. So many hotels don’t do this and it is an essential for most women.
Location
Car park not on site
Service was great. Got a room upgrade free of charge. Food was fantastic. Room was comfortable and a lovely bed with a fantastic bath in the room.
First world problems! The room was so big that it was difficult for the heating in the room to actually warm it up to a decemt temperature. Also, the only other comment was some of the staff were a little unfriendly, however still professional.
Superb service, room and location
Pricy!
The staff were great. In particular, the bar staff were really on their game and knowledgeable. The location was also brilliant, right in the middle of town. Easy to access everything. The room was quiet and good for someone with children.
The hot water for the shower was lukewarm, at best. The duvet was coming out the covers and was far too large for the bed. The room seemed a little basic for a suite, we were expecting a little more flourish.
The room was very spacious and comfortable with a lovely view towards the cathedral. The bathroom was very large and well equipped with a large walk in shower and separate bath. Very nice.
The restaurant was excellent and service very good. A nice, spacious and comfortable modern bar area was also enjoyable.
The hotel location was very convenient, just on the edge of the main shops so everything was in easy reach. Ideally situated in the historic part for visit to the cathedral and Oliver Cromwell's house.
The room overlooked a main road so there was some traffic noise but late at night this wasn't a problem. The wonderful view across the green towards the cathedral more than compensated for slight traffic noise.
Liked the size of the bedroom;liked the comfort ,the size of the bed .The staff were lovely and helpful. We had a really lovely stay
Nothing
The room (15) was a very good size.
The lighting could have been better in the tea/coffee making area. Also, there was no light in the wardrobe so a bit difficult to see, especially if you wanted to use the safe which was located therein.
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