Hilton Garden Inn Charleston Waterfront/Downtown

Hotels
•
Hilton Garden Inn
8.2 (534 reviews)
45 Lockwood Drive , Charleston , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Clean rooms
Cons:
Dirty sheets
Rude receptionist
Parking fees

Categories

Cleanliness
6.78
Some guests reported problems with bed sheets being dirty.
Service
8.75
General sentiment was positive about staff; however, one negative interaction was noted.
Location
7.79
Described as convenient, but access to some attractions was limited.
Room Quality
8.74
Rooms were generally clean and comfortable, with good amenities.
Amenities
8.27
Facilities and additional offerings like the roof terrace were appreciated.
Value for Money
7.23
Concerns about parking fees and some guests felt it didn't match the price paid.
Food and Beverage
8.78
Breakfast service was praised, and restaurant quality was noted as fantastic.
Overall Experience
9.25
Many guests expressed their desire to return, indicating strong satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:17

Property Description

Waterfront Location
Located in Charleston, South Carolina, Hilton Garden Inn Charleston Downtown offers a picturesque waterfront setting, providing guests with stunning views and a tranquil atmosphere.

Modern Amenities
Each room at the hotel is equipped with a microwave, refrigerator, and coffee-making facilities, ensuring convenience and comfort for guests. Free Wi-Fi throughout the property allows guests to stay connected during their stay.

Convenience and Recreation
Guests can enjoy the on-site restaurant, outdoor swimming pool, business centre, and fitness centre. Additionally, laundry facilities and a snack shop are available, adding to the convenience of the stay.

Experience the perfect blend of relaxation and modern comforts at Hilton Garden Inn Charleston Downtown. Book your stay now for a memorable waterfront getaway.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 534 reviews
Cleanliness: 6.78
Service: 8.75
Location: 7.79
Room Quality: 8.74
Amenities: 8.27
Value for Money: 7.23
Food and Beverage: 8.78
Overall Experience: 9.25
E
Erin • family_with_children • us
6
2026-04-18 • via Nuitee
C
carrie • family_with_children • us
9
great view
Pros:

our room had a great view of the boats. Went up to the bar on the balcony which had a great view of the sunset. The room was clean, as was the rest of the hotel. Great location for what we needed.

2026-04-14 • via Nuitee
C
Christina • solo_traveller • us
9
Pros:

So far, dependability on cleanliness and condition

Cons:

High pricing

2026-04-13 • via Nuitee
G
Grace • couple • us
7
2026-04-12 • via Nuitee
R
Rowena • couple • us
9
2026-04-05 • via Nuitee
M
mikesM1131UM • Family
10
Great experience with the staff!
Pros:

I recently visited charleston and stayed here. The rooms were nice and clean. The day of our departure we had breakfast in the restaurant our server Kim was amazing she was so personable and attentive even though she was very busy. The food was very good I had an omelet and my wife had a waffle both were exactly. I asked Kim who cooked my omelet and she said Terell the cook that was one of the best omelet I've had in a long time. There was also a gentleman named Patrick he was also very nice. Over all our experience here was wonderful we will be back.

2026-04-02 • via Tripadvisor
K
keithe387 • Couples • West Columbia, South Carolina
2
Hilton is a mistake
Pros:

Used the hilton app to reserve the room. At checkin the clerk said the room i selected wasnt available. The room he gave me was not good. The mattress was hard and the room was hot. The ac was not good and was loud. The shower was one of the best. I would not recommend. Wont be staying here anymore.

2026-04-01 • via Tripadvisor
9
935joshm • Family • Wyckoff, New Jersey
8
Easy in and out, good staff
Pros:

The location is a bit outside downtown, along the waterfront, but you can definitely walk to everything. The staff was great, particularly Kim in the restaurant, very friendly and helpful every day. Room was clean and comfortable.

2026-04-01 • via Tripadvisor
A
Andre • solo_traveller • us
9
2026-03-16 • via Nuitee
P
Paul • couple • us
8
2026-03-16 • via Nuitee
H
Harlan • solo_traveller • us
10
2026-03-09 • via Nuitee
L
Lorraine • couple • us
1
Been a Hilton member for over 50 years. Didn't matter.
Pros:

Had a medical problem and couldn't come. Wanted to apply my deposit to Marchand wouldn't even consider it.

Cons:

The staff did not address my problem beforehand and dismissed me and Elizabeth hung up on me.

2026-03-03 • via Nuitee
R
Ray • couple • us
9
2026-02-26 • via Nuitee
J
Jose Manuel • couple • mx
9
Pros:

Ubicación

2026-02-25 • via Nuitee
M
Michelle • family_with_children • us
7
Average
Pros:

The view of the harbor was nice.

Cons:

When booking with Booking.com the hotels always give me the shittiest room available and it does not count toward my rewards with that hotel chain.

2026-02-11 • via Nuitee
B
BULENT • extended_group • us
8
2026-02-10 • via Nuitee
S
Sightsee16249567692 • Solo travel • New Orleans, Louisiana
8
Good budget hotel
Pros:

My visit to Charleston was cut short by snow, but I would definitely stay at this hotel again. HGI isn't usually my brand of choice, but this one was close to the event I was attending. Everything was clean and comfortable and there's a nice bar in the lobby. It looks either fairly new or recently renovated. The view of the marina is nice. The staff were friendly. I didn't receive an honors upgrade, but I won't hold that against them.

2026-02-01 • via Tripadvisor
A
Artem • solo_traveller • ru
5
Pros:

The location is convenient. The room was clean.

Cons:

Booked the room with breakfast. The staff didn't believe me. Had to pay for my breakfast again. Miserable situation when you have to complain about $20, and the staff is not supportive. Sent a message in booking and never got a response. Don't book through booking, use the Hilton website.

2026-01-30 • via Nuitee
B
Brent • solo_traveller • us
10
Comfortable and very nice decor
Pros:

Modern and clean

Cons:

Na

2026-01-23 • via Nuitee
M
Michelle • couple • us
9
2026-01-19 • via Nuitee