Hotel XYZ

Hotels
8.1 (1167 reviews)
P. Zamora St.Tacloban City, Leyte , Tacloban , ph

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good food and beverage options
Cons:
Cleanliness issues
Parking problems

Categories

Cleanliness
7.28
Several guests noted issues with cleanliness, including towels and linens that were not up to standard.
Service
8.55
Many reviews highlight the friendliness and helpfulness of the staff, with consistent praise for service quality.
Location
8.29
Guests appreciate the hotel's accessibility and proximity to key areas, though some mentioned parking challenges.
Room Quality
7.74
Rooms are described as clean and comfortable, though some reported issues with beds and air conditioning.
Amenities
8.27
Facilities were generally noted as good, including dining options and clean rest areas.
Value for Money
7.93
Guests felt the prices were reasonable given the services offered, despite some concerns about amenities.
Food and Beverage
8.78
Diners repeatedly praised the quality and variety of food offered at the hotel.
Overall Experience
7.95
Overall experiences were positive with many guests indicating they would return or recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 16:27

Property Description

Modern Amenities
The contemporary Hotel XYZ offers a business center, spa, and gym for guests to enjoy during their stay. Complimentary Wi-Fi is available throughout the property, ensuring connectivity for all visitors.

Comfortable Accommodations
The non-smoking rooms are elegantly furnished with wooden flooring and equipped with essential amenities such as a flat-screen TV, personal safe, and minibar. The en suite bathrooms feature hot/cold shower facilities and premium toiletries for a luxurious experience.

Culinary Delights
Indulge in international specialties at Q's Kitchen or opt for convenient room service. Whether for business or leisure, Hotel XYZ caters to all dining preferences.

Experience the perfect blend of comfort and convenience at Hotel XYZ. Book now for an unforgettable stay!

Important information:

During booking, credit card will be used for guarantee purposes only. When settling the bill at the hotel, both cash and credit card are accepted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TAC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 1167 reviews
Cleanliness: 7.28
Service: 8.55
Location: 8.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 7.93
Food and Beverage: 8.78
Overall Experience: 7.95
F
Flanigan solo_traveller au
8
Pros:

Friendly and attentive staff, Great room and heaps of facilities

Cons:

Room TV often had poor signal on Preferred channels.

2026-06-27 via Nuitee
B
Boyd couple us
7
2026-06-27 via Nuitee
L
LaCross couple us
5
Staff was very nice, but would probably not stay again.
Pros:

It was located in the center of downtown

Cons:

Sheets were not very clean, towels had a bad musty smell. WiFi was not very good.

2026-06-25 via Nuitee
D
Daniel couple nz
9
Pros:

Very good restaurants, especially the Japanese rooftop restaurant.
Great cocktails!
The ground floor restaurant was ok
At breakfast, the Chef cooking the egg dishes was the best, whilst service personal were plenty, but lacked attention.

Cons:

Breakfast was ok, but not brilliant.
Lacked variety of fresh fruit, just watermelon and pineapple and not replenished.
Some dishes were empty.
Coffee the same, often only little in the jug. Had to ask for more.
Something simple like getting water to the tables, were ignored. Only bigger table settings re lived a bottle of water?!

2026-06-24 via Nuitee
D
David couple us
9
Cons:

The buffet breakfast does not have many good selections. It was much better in the past when you could choose from a few options and the food was made fresh.

2026-06-22 via Nuitee
A
Alexander solo_traveller nz
10
2026-06-20 via Nuitee
D
Dexter solo_traveller ph
8
2026-06-19 via Nuitee
S
Serrano couple ph
8
Very good service
Pros:

Very good downtown location

Cons:

Clean

2026-06-15 via Nuitee
A
Andre solo_traveller de
9
2026-06-14 via Nuitee
D
Dy couple ph
10
2026-06-13 via Nuitee
C
Christl couple ca
9
2026-06-12 via Nuitee
C
Cristina couple ph
8
Uhmmm nice will be back again😊😊😊
Pros:

It’s in downtown area

Cons:

The rooms are not carpeted

2026-06-12 via Nuitee
E
EddyTheEagle007 solo_traveller nl
10
Pros:

De locatie en de luxe...

Cons:

Niks , alles was op en top...

2026-06-12 via Nuitee
D
Delfosse couple ph
8
2026-06-08 via Nuitee
A
Alvaro solo_traveller de
8
2026-06-08 via Nuitee
A
Andre solo_traveller de
9
2026-06-05 via Nuitee
B
Boco solo_traveller us
9
2026-06-05 via Nuitee
R
Rick solo_traveller us
5
Won’t stay again
Pros:

Spacious

Cons:

The AC did not work upstairs… So the people upstairs were very hot… the front desk seemed ambivalent when I told them

2026-06-04 via Nuitee
A
Akio couple us
5
Won't be returning soon
Pros:

I liked the bistro pub.

Cons:

The shower again was not hot, just mildly warm. Also, no drinking water and had to ask for bath towels.

2026-06-04 via Nuitee
A
Aileen Jan family_with_children ph
9
Cons:

No safe potable drinking water

2026-06-02 via Nuitee