Hotel Alexander

Hotels
•
Independent
8.2 (75 reviews)
83 Riehenring, Basel, Basel, 4058 , Basel , CH
41-616857000

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Pets allowed

Facilities

Free WiFi
Terrace
Garden
Luggage storage
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Front desk (limited hours)
Smoke-free property
See all facilities

Review Highlights

Pros:
Excellent central location (near fair, good tram links)
Good and varied breakfast for many guests
Friendly, accommodating staff reported frequently
Generally very clean rooms cited by multiple guests
Spacious suites available and comfortable options
Cons:
Isolated but serious reports of pests in rooms
Some rooms are small, worn or have broken fixtures
Inconsistent breakfast quality / sometimes considered expensive
Occasional hot water or AC failures reported
Parking is expensive for some guests
Limited amenity options (e.g., no milk substitutes, small lift)

Categories

Cleanliness
8.6
Frequently praised (e.g. 'Sehr sauber', 'Extrem sauberes Zimmer'), though there are isolated but serious reports of pests and some dirt/ wear in older rooms.
Service
8.6
Generally described as friendly and accommodating (warm reception, helpful staff); a few guests reported poor reception or lack of local guidance.
Location
9
Consistently praised as excellent and very central — close to the fair, tram connections and city centre; Basel-Card included for transport.
Room Quality
7.4
Mixed reports: some guests loved large suites and well-appointed rooms, while others reported very small, worn rooms, hard mattresses, broken fittings and occasional maintenance failures.
Amenities
7.8
Basic amenities available (bikes in garage, parking, lift) but several comments mention missing conveniences (no milk alternatives, small/slow lift), AC/hot water issues and need for pest control.
Value for Money
7.3
Split sentiment: some note good price-quality for Switzerland, while others cite high price, costly parking and disappointing experiences (e.g. pests), reducing perceived value.
Food and Beverage
8.4
Breakfast is often highlighted as good and varied by many guests, but some found it poor, limited or overpriced on certain days.
Overall Experience
8.5
Predominantly positive for short stays and business trips (clean, well-located, friendly staff), though isolated issues (pests, maintenance, pricing) temper the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-02 00:38

Property Description

Experience the essence of Basel at Hotel Alexander, where comfort meets convenience in the heart of the city.

Spectacular Views and Relaxation
Unwind on our charming terrace or take a stroll in the scenic garden while soaking in the breathtaking views that surround you.

Delicious Dining Options
Savor delightful meals at our on-site restaurant, and enhance your evenings with your favorite drink from the inviting bar/lounge. Don't miss our buffet breakfasts served daily to kickstart your day!

Modern Comfort and Amenities
Each of our 50 well-appointed rooms features flat-screen televisions, espresso makers, and complimentary Wi-Fi. With laundry services and luggage storage available, your stay will be seamless and enjoyable.

Book your unforgettable getaway at Hotel Alexander today!

Important information:

  • Children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BSL

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.2
Based on 75 reviews
Cleanliness: 8.6
Service: 8.6
Location: 9
Room Quality: 7.4
Amenities: 7.8
Value for Money: 7.3
Food and Beverage: 8.4
Overall Experience: 8.5
C
Céline • couple • ch
10
2026-06-06 • via Nuitee
A
Andrea • solo_traveller • gb
9
Pros:

Excellent location, friendly staff.

Cons:

A bit noisy overnight - the hotel is just next to main road.

2026-06-06 • via Nuitee
D
Diego • solo_traveller • uy
8
2026-06-05 • via Nuitee
J
Jan Ragnar • solo_traveller • no
9
Nice people, perfect location, good value for money!
Pros:

The hotel is close to the Congress center. In the center of the city.
Very nice people. I got a big room, newly renovated with aircondition, one extra small room (almost walk-in closet), and nice, clean bathroom.
I didn’t include breakfast, however could «grab a coffee on the run». The breakfast looked fine (but I usually don’t eat breakfast).

Cons:

I was happy for the hotel and has nothing to complain about.

2026-06-05 • via Nuitee
M
Marta • couple • pl
8
Wygodnie
Pros:

Czysty pokój, ładna łazienka i miła obsługa

Cons:

Nic :)

2026-06-04 • via Nuitee
I
Inês • solo_traveller • pt
8
2026-06-03 • via Nuitee
B
Brigitte • solo_traveller • de
8
2026-06-03 • via Nuitee
K
Kaan • family_with_children • tr
10
Güzel konum, İsviçre'nin en iyi kahvaltısı / Great location, the best breakfast in Switzerland.
Pros:

Otelin konumu çok iyi. Odam ücretsiz yükseltildi. Kaldığım oda çok güzeldi. Kahvaltı İsviçre'deki en iyi kahvaltı olabilir.
The hotel is in an excellent location. I received a complimentary room upgrade. The room I stayed in was wonderful. The breakfast could easily be the best in Switzerland.

Cons:

Otelde sevmediğim bir şey yok. Çok zorlarsak banyodaki şampuan çok kaliteli değildi diyebilirim.
There is nothing I didn't like about the hotel. If I really had to nitpick, I could say the shampoo in the bathroom wasn't very high quality.

2026-06-02 • via Nuitee
ΚΑΦΕΤΖΗ ΕΥΓΕΝΙΑ • solo_traveller • gr
10
2026-06-02 • via Nuitee
S
Silvester • solo_traveller • si
8
2026-06-01 • via Nuitee
M
Martijn • solo_traveller • nl
9
Een prima uitvalsbasis om Basel te verkennen
Pros:

Het hotel is ver weg van station Basel SBB gelegen (wat mijn aankomststation was). Echter de ochtend van aankomst zat er al een (digitale) "Gästenkarte" in mijn mailbox die me onder andere gratis OV door Basel gaf gedurende mijn verblijf, maar dus ook voordat ik was ingecheckt. Helemaal geweldig dus!
Verder uitstekende kamer (met een mobiele airco), die ondanks de drukke straat met horeca en druk verkeer stil genoeg was om lekker te kunnen slapen. Badkamer is modern en luxe met een regendouche.

Cons:

Het viel me op (dit stond wel overal netjes aangegeven) dat er buiten de kamers zo ongeveer overal bewakingscamera's hingen. Dit is vast en zeker in veel meer hotels zo maar hier was het zodanig duidelijk dat het me begon op te vallen.

2026-06-01 • via Nuitee
G
Grit • solo_traveller • de
8
2026-05-31 • via Nuitee
T
Tuğçe • family_with_children • rs
9
2026-05-31 • via Nuitee
I
Irina • solo_traveller • bg
9
2026-05-31 • via Nuitee
G
giancarlo tuor • extended_group • ch
8
2026-05-31 • via Nuitee
S
Stefan • solo_traveller • de
9
2026-05-29 • via Nuitee
O
Ogun • solo_traveller • tr
4
2026-05-29 • via Nuitee
U
Ulrich • couple • de
9
Lage top, empfehlenswert.
Pros:

Lage nahe der Messe ist mit öffentlichen Verkehrsmitteln top - Basel-Card ist inkludiert.
Das Frühstücksbuffet bietet viel Abwechslung.

Cons:

Alles OK

2026-05-29 • via Nuitee
S
Sander K • couple • nl
8
Prima
Pros:

Locatie en personeel waren prima.

Cons:

Van ontbijt hebben we geen gebruik gemaakt o.a. vanwege ongezellige eetzaal in kelder zonder daglicht.

2026-05-29 • via Nuitee
J
Judith • extended_group • es
4
El hotel es bonito pero necesita una empresa de control de plagas.
Pros:

La habitación era muy grande, climatizada y todo perfecto, hasta que encontramos los "bichos"

Cons:

Desayuno muy sencillo y tuvimos problemas de bichos que prefiero no mencionar. Muy decepcionante!

2026-05-28 • via Nuitee