Hotel Alexander

Hotels
•
Independent
8.2 (75 reviews)
83 Riehenring, Basel, Basel, 4058 , Basel , CH
41-616857000

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Pets allowed

Facilities

Free WiFi
Terrace
Garden
Luggage storage
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Front desk (limited hours)
Smoke-free property
See all facilities

Review Highlights

Pros:
Excellent central location (near fair, good tram links)
Good and varied breakfast for many guests
Friendly, accommodating staff reported frequently
Generally very clean rooms cited by multiple guests
Spacious suites available and comfortable options
Cons:
Isolated but serious reports of pests in rooms
Some rooms are small, worn or have broken fixtures
Inconsistent breakfast quality / sometimes considered expensive
Occasional hot water or AC failures reported
Parking is expensive for some guests
Limited amenity options (e.g., no milk substitutes, small lift)

Categories

Cleanliness
8.6
Frequently praised (e.g. 'Sehr sauber', 'Extrem sauberes Zimmer'), though there are isolated but serious reports of pests and some dirt/ wear in older rooms.
Service
8.6
Generally described as friendly and accommodating (warm reception, helpful staff); a few guests reported poor reception or lack of local guidance.
Location
9
Consistently praised as excellent and very central — close to the fair, tram connections and city centre; Basel-Card included for transport.
Room Quality
7.4
Mixed reports: some guests loved large suites and well-appointed rooms, while others reported very small, worn rooms, hard mattresses, broken fittings and occasional maintenance failures.
Amenities
7.8
Basic amenities available (bikes in garage, parking, lift) but several comments mention missing conveniences (no milk alternatives, small/slow lift), AC/hot water issues and need for pest control.
Value for Money
7.3
Split sentiment: some note good price-quality for Switzerland, while others cite high price, costly parking and disappointing experiences (e.g. pests), reducing perceived value.
Food and Beverage
8.4
Breakfast is often highlighted as good and varied by many guests, but some found it poor, limited or overpriced on certain days.
Overall Experience
8.5
Predominantly positive for short stays and business trips (clean, well-located, friendly staff), though isolated issues (pests, maintenance, pricing) temper the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-02 00:38

Property Description

Experience the essence of Basel at Hotel Alexander, where comfort meets convenience in the heart of the city.

Spectacular Views and Relaxation
Unwind on our charming terrace or take a stroll in the scenic garden while soaking in the breathtaking views that surround you.

Delicious Dining Options
Savor delightful meals at our on-site restaurant, and enhance your evenings with your favorite drink from the inviting bar/lounge. Don't miss our buffet breakfasts served daily to kickstart your day!

Modern Comfort and Amenities
Each of our 50 well-appointed rooms features flat-screen televisions, espresso makers, and complimentary Wi-Fi. With laundry services and luggage storage available, your stay will be seamless and enjoyable.

Book your unforgettable getaway at Hotel Alexander today!

Important information:

  • Children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BSL

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.2
Based on 75 reviews
Cleanliness: 8.6
Service: 8.6
Location: 9
Room Quality: 7.4
Amenities: 7.8
Value for Money: 7.3
Food and Beverage: 8.4
Overall Experience: 8.5
L
lisa • couple • gb
10
2026-07-11 • via Nuitee
P
Pieter • family_with_children • nl
9
Heel goed, zeker voor een overnachting.
Pros:

Heel goed! Ligging top, parkeren kan makkelijk in de buurt. Vriendelijk personeel en fijne hotelkamer voor een gezin.

Cons:

Iets meer beddengoed bij de gezinskamer

2026-07-10 • via Nuitee
F
Floreanu • couple • ro
8
Bets position for Basel Art.
Pros:

Position, close to Basel Art.

Cons:

The cabin door of the bathroom, spread a lot of water.
The pilos could be slightly better.

2026-07-10 • via Nuitee
S
Sandra • solo_traveller • ch
6
2026-07-09 • via Nuitee
C
Cilvarda • solo_traveller • tr
5
Pros:

Location was good.

Cons:

Hotel is old.

2026-07-09 • via Nuitee
K
Kirstin • solo_traveller • de
7
2026-07-08 • via Nuitee
Y
Yanira • extended_group • es
8
2026-07-08 • via Nuitee
J
Jolanta • solo_traveller • pl
10
Miły pobyt
Pros:

Lokalizacja hotelu - 5 przystanków od dworca Basel SBB zwłaszcza, że w cenie noclegu otrzymujesz Basel Card na bezpłatne przejazdy komunikacją miejską. Woda w lodówce na upalny dzień. Bardzo czysta i zadbana łazienka. Klimatyzator w pokoju- hit w upalne dni. Nie korzystałam że śniadań, ale darmowa kawa, herbata przez cały fzień to świetny pomysł.

Cons:

Nie widzę minusów.

2026-07-08 • via Nuitee
J
Julien • solo_traveller • fr
8
2026-07-06 • via Nuitee
A
Angelika • solo_traveller • hu
8
Pros:

Nagyon jó helyen van a szállás, a személyzet kedves volt.
Nagyon tetszett hogy egy egész falnyi ablaka volt, igy nagyon világos volt a szoba.

Cons:

Sajnos még egy vízforraló sem volt bekészítve, a bőr ágy kerete kopott volt.
A kilátás viszont nem volt a legjobb, mert egy másik épületnek a teteje illetve más lakasoknak az erkélye látszódott, annyi volt a szerencsénk, hogy magasabb emeleten voltunk így ez nem volt annyira zavaró.

2026-07-06 • via Nuitee
F
Ferhat • solo_traveller • tr
10
2026-07-06 • via Nuitee
S
Sarah • family_with_children • gb
10
Good deal
Pros:

It was very clean . Excellent air con

Cons:

Nothing

2026-07-05 • via Nuitee
B
Benjamin • solo_traveller • de
7
2026-07-05 • via Nuitee
A
Alexander • solo_traveller • es
10
2026-07-04 • via Nuitee
B
Barbara • solo_traveller • de
5
Pros:

Lage

2026-07-03 • via Nuitee
W
World.traveller.75 • solo_traveller • fr
8
Very good quality for price
Pros:

Good location, clean and well maintained hotel

Cons:

Noisy room on the street when window is opened

2026-07-03 • via Nuitee
E
Everisto • extended_group • ch
9
Pros:

Für mehrere Personen super

Cons:

Alles Gut

2026-07-02 • via Nuitee
Z
Zarif • family_with_children • ch
8
Harika
Pros:

Balkon güzel

2026-06-30 • via Nuitee
K
Konan • solo_traveller • tr
10
2026-06-30 • via Nuitee
M
Melissa • family_with_children • ch
7
Our room was huge, 2 separate rooms actually. the beds were very clean and comfortable.
Pros:

Location was extremely convenient to the train station and local restaurants. We were given an early check-in which was helpful.

Cons:

The staff member checking us in did not give us our Basel Passes, or even tell us about them. Every museum we went to asked to see this pass for discounts. The passes also allow you to ride the bus and train for free. We paid an additional $60 our first day because we did not have this pass. The hotel later gifted us with free breakfast as an apology.

2026-06-29 • via Nuitee