Hallmark Regency Hotel - Johor Bahru

Hotels
7.4 (3713 reviews)
16, Jalan Harimau Taman Abad , Johor Bahru , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Central location
Spacious rooms
Affordable rates
Good value for money
Cons:
Issues with cleanliness
Limited breakfast options
Service inconsistencies
Some amenities not functioning

Categories

Cleanliness
6.81
Reports of grey bedsheets, hairs on bed, and toilet mold impacted the perception of cleanliness.
Service
7.78
Mixed reviews on service; some staff were criticized for lack of knowledge, yet many found the staff generally polite.
Location
8.32
Location was frequently praised as central and strategic, contributing positively to the review sentiment.
Room Quality
7.27
Spacious rooms were noted positively, but issues like broken lights and uncomfortable beds reduced the score.
Amenities
6.8
Limited amenities reported, such as non-functioning 'Do not disturb' button, and concern over sundry items.
Value for Money
8.26
Several reviews highlighted the hotel as cost-efficient and a good value for the price paid.
Food and Beverage
6.31
Breakfast variety and quality were criticized, with several complaints regarding lack of replenishments.
Overall Experience
7.68
Overall experience was mixed; some enjoyed their stay while others expressed dissatisfaction with specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:42

Property Description

Convenient Location - Situated just minutes away from popular attractions like Legoland Malaysia and KSL City, Hallmark Regency Hotel offers easy access to key destinations.

Modern Amenities - Enjoy a comfortable stay in our modern air-conditioned rooms equipped with essential amenities like a flat-screen TV, laptop safe box, and tea/coffee making facilities.

Dining Options - Indulge in a culinary experience at Hallmark Café, serving a variety of local and Western dishes. Don't miss the daily breakfast buffet to kickstart your day on a delicious note.

For a memorable stay in Johor Bahru, book your stay at Hallmark Regency Hotel now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 4 years old and over stay for MYR 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 3713 reviews
Cleanliness: 6.81
Service: 7.78
Location: 8.32
Room Quality: 7.27
Amenities: 6.8
Value for Money: 8.26
Food and Beverage: 6.31
Overall Experience: 7.68
P
PREM • family_with_children • my
7
Pros:

Good

2026-02-14 • via Nuitee
C
Cordellia Sherin Venska • family_with_children • id
8
2026-02-14 • via Nuitee
S
SHARIFAH • family_with_children • my
8
2026-02-14 • via Nuitee
G
Gary • couple • sg
6
Will only stay as a last resort.
Pros:

Room and bathroom was very clean. Food area was literally just behind the hotel itself.

Cons:

Pillows and bed covers were NOT FRESH! Pillows were like over stuffed with cotton, it was hard - millions miles away from the definition of “fluffy”. So the sleep was not comfortable.

2026-02-13 • via Nuitee
N
Noor Iffah • extended_group • my
10
All is good but if you are driving,, make sure u know how to read maps,, small road entrance
Pros:

Big room and nice facilities

Cons:

Hard to find and limited parking

2026-02-13 • via Nuitee
L
Lay Poh • couple • my
8
2026-02-12 • via Nuitee
S
siva • family_with_children • my
10
2026-02-12 • via Nuitee
V
vani vani • family_with_children • my
10
Pros:

The family Room was execelent

2026-02-12 • via Nuitee
N
Nor Asikin • family_with_children • my
9
Pros:

Very clean

Cons:

Parking

2026-02-12 • via Nuitee
N
Nor Azmi • family_with_children • my
10
2026-02-11 • via Nuitee
Z
Zack Khuzairy • family_with_children • my
8
2026-02-11 • via Nuitee
K
Kyle • family_with_children • my
1
Pros:

Not much

Cons:

Didn't cancel the extra night even though it was months in advance, hot water in the shower shut off after 30 seconds, stains on the sheets, everything in the room cost extra including bottled water, air conditioning was loud, hard to find as it isn't signed well.

2026-02-11 • via Nuitee
Y
Yoke ling • family_with_children • my
10
2026-02-11 • via Nuitee
D
Dharshny • family_with_children • my
8
2026-02-11 • via Nuitee
A
azri zin • family_with_children • my
9
Room cheap and comfortable for family stay . Old hotel and need improvement.
Pros:

Room clean and neat , spacious even its look old , breakfast superb many choices

Cons:

I don't like staff still doing house keeping in afternoon time but in morning time I don't mind

2026-02-10 • via Nuitee
N
nanako • family_with_children • jp
5
2026-02-10 • via Nuitee
A
Abdul • solo_traveller • my
10
2026-02-10 • via Nuitee
M
Malcolm • family_with_children • sg
10
2026-02-10 • via Nuitee
A
Asnawi • solo_traveller • my
9
2026-02-10 • via Nuitee
A
amin • couple • my
9
2026-02-10 • via Nuitee