Hallmark Regency Hotel - Johor Bahru

Hotels
7.4 (4066 reviews)
16, Jalan Harimau Taman Abad , Johor Bahru , my
+60 7-331 8822

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Central location
Spacious rooms
Affordable rates
Good value for money
Cons:
Issues with cleanliness
Limited breakfast options
Service inconsistencies
Some amenities not functioning

Categories

Cleanliness
6.81
Reports of grey bedsheets, hairs on bed, and toilet mold impacted the perception of cleanliness.
Service
7.78
Mixed reviews on service; some staff were criticized for lack of knowledge, yet many found the staff generally polite.
Location
8.32
Location was frequently praised as central and strategic, contributing positively to the review sentiment.
Room Quality
7.27
Spacious rooms were noted positively, but issues like broken lights and uncomfortable beds reduced the score.
Amenities
6.8
Limited amenities reported, such as non-functioning 'Do not disturb' button, and concern over sundry items.
Value for Money
8.26
Several reviews highlighted the hotel as cost-efficient and a good value for the price paid.
Food and Beverage
6.31
Breakfast variety and quality were criticized, with several complaints regarding lack of replenishments.
Overall Experience
7.68
Overall experience was mixed; some enjoyed their stay while others expressed dissatisfaction with specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:42

Property Description

Convenient Location - Situated just minutes away from popular attractions like Legoland Malaysia and KSL City, Hallmark Regency Hotel offers easy access to key destinations.

Modern Amenities - Enjoy a comfortable stay in our modern air-conditioned rooms equipped with essential amenities like a flat-screen TV, laptop safe box, and tea/coffee making facilities.

Dining Options - Indulge in a culinary experience at Hallmark Café, serving a variety of local and Western dishes. Don't miss the daily breakfast buffet to kickstart your day on a delicious note.

For a memorable stay in Johor Bahru, book your stay at Hallmark Regency Hotel now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Location

Guest Reviews

7.4
Based on 4066 reviews
Cleanliness: 6.81
Service: 7.78
Location: 8.32
Room Quality: 7.27
Amenities: 6.8
Value for Money: 8.26
Food and Beverage: 6.31
Overall Experience: 7.68
N
Nor Hidayah • solo_traveller • my
2
2026-08-08 • via Nuitee
V
VJ G • solo_traveller • my
6
2026-08-08 • via Nuitee
M
Meng Chee • couple • sg
7
2026-08-07 • via Nuitee
N
no name • solo_traveller • my
10
2026-08-06 • via Nuitee
K
KongKangWan • solo_traveller • th
8
Pros:

พนักงานต้อนรับดี ห้องสะอาด พักสะดวกสบาย

Cons:

จากโรงแรมไปร้านสะดวกซื้อเดินเอาเรื่องอยู่นะ

2026-08-06 • via Nuitee
D
Derrick Ng Teck Soon • solo_traveller • sg
10
2026-08-05 • via Nuitee
2
2110 • solo_traveller • my
8
2026-08-05 • via Nuitee
A
Allif • solo_traveller • my
10
Pros:

Cleanliness, friendly staff & good breakfast

2026-08-05 • via Nuitee
A
Allif • solo_traveller • my
10
Pros:

Cleanliness, friendly staff & good breakfast

2026-08-05 • via Nuitee
A
Allif • solo_traveller • my
10
Pros:

Cleanliness, friendly staff & good breakfast

2026-08-05 • via Nuitee
S
Sheau Ching • solo_traveller • my
9
Pros:

Affordable price.

Cons:

Location, not easy to park or pick up or drop off

2026-08-05 • via Nuitee
W
Wendy • family_with_children • re
8
2026-08-04 • via Nuitee
D
Dang • couple • vn
1
2026-08-04 • via Nuitee
S
Sharmila • couple • my
6
Pleasant stay.
Pros:

We had sea view room. Managed to see the sunset and sunrise.

Cons:

It’s an old hotel. Clean but stained bath tub. I won’t soak myself in it. Hotel parking is a bit of a walk.

2026-08-04 • via Nuitee
L
Lin • extended_group • vn
10
Pros:

Good

Cons:

Need to have more helpful staff

2026-08-04 • via Nuitee
N
Noor Asyikin • solo_traveller • my
8
Pros:

The staffs are very friendly and helpful...esp at the counter...

Cons:

So far so good

2026-08-03 • via Nuitee
N
NUR SYAHIDA • solo_traveller • my
10
2026-08-02 • via Nuitee
R
Richard • solo_traveller • au
9
Excellent value for miney
Pros:

Great value for money hotel and very friendly breakfast.

Stayed here fIr 2 nights relaxing . Great value for money

Excellent food market behind hitel

Cons:

Not much to dislike

2026-08-02 • via Nuitee
N
nor ayshah • solo_traveller • sg
10
2026-08-02 • via Nuitee
N
Nadra • couple • my
6
2026-08-02 • via Nuitee