Hallmark Regency Hotel - Johor Bahru

Hotels
7.4 (4031 reviews)
16, Jalan Harimau Taman Abad , Johor Bahru , my

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Central location
Spacious rooms
Affordable rates
Good value for money
Cons:
Issues with cleanliness
Limited breakfast options
Service inconsistencies
Some amenities not functioning

Categories

Cleanliness
6.81
Reports of grey bedsheets, hairs on bed, and toilet mold impacted the perception of cleanliness.
Service
7.78
Mixed reviews on service; some staff were criticized for lack of knowledge, yet many found the staff generally polite.
Location
8.32
Location was frequently praised as central and strategic, contributing positively to the review sentiment.
Room Quality
7.27
Spacious rooms were noted positively, but issues like broken lights and uncomfortable beds reduced the score.
Amenities
6.8
Limited amenities reported, such as non-functioning 'Do not disturb' button, and concern over sundry items.
Value for Money
8.26
Several reviews highlighted the hotel as cost-efficient and a good value for the price paid.
Food and Beverage
6.31
Breakfast variety and quality were criticized, with several complaints regarding lack of replenishments.
Overall Experience
7.68
Overall experience was mixed; some enjoyed their stay while others expressed dissatisfaction with specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:42

Property Description

Convenient Location - Situated just minutes away from popular attractions like Legoland Malaysia and KSL City, Hallmark Regency Hotel offers easy access to key destinations.

Modern Amenities - Enjoy a comfortable stay in our modern air-conditioned rooms equipped with essential amenities like a flat-screen TV, laptop safe box, and tea/coffee making facilities.

Dining Options - Indulge in a culinary experience at Hallmark Café, serving a variety of local and Western dishes. Don't miss the daily breakfast buffet to kickstart your day on a delicious note.

For a memorable stay in Johor Bahru, book your stay at Hallmark Regency Hotel now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 4 years old and over stay for MYR 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 4031 reviews
Cleanliness: 6.81
Service: 7.78
Location: 8.32
Room Quality: 7.27
Amenities: 6.8
Value for Money: 8.26
Food and Beverage: 6.31
Overall Experience: 7.68
C
Crislyn • solo_traveller • my
10
2026-06-27 • via Nuitee
S
Sern Chiew • family_with_children • sg
10
2026-06-27 • via Nuitee
R
roseini • extended_group • my
9
Pros:

location was very strategic- food stall and mall are nearby

Cons:

that they charge u 5MYR if u asked an extra towel

2026-06-27 • via Nuitee
E
elly • solo_traveller • my
9
2026-06-27 • via Nuitee
M
Muntaj • solo_traveller • sg
8
Good but can be improved
Pros:

I like the cleanliness

Cons:

I didn't like the colour of the pillow cases, Bedsheets and comforter. It looked very old and worn out.

2026-06-27 • via Nuitee
M
Mohd Safee • solo_traveller • my
8
Pros:

I like ALL

Cons:

Breakfast

2026-06-25 • via Nuitee
A
Azree • solo_traveller • sg
8
2026-06-25 • via Nuitee
N
NG • couple • my
8
2026-06-24 • via Nuitee
F
FiQa • couple • my
8
Pros:

nearest to city

2026-06-23 • via Nuitee
J
Jalilah Binti Yusof • solo_traveller • my
8
2026-06-23 • via Nuitee
T
Thenmohlee • solo_traveller • my
10
2026-06-22 • via Nuitee
R
Raiappan • family_with_children • my
7
A Good Hotel
Pros:

Room was comfortable. Beds comfortable. Friendly and helpful staff. Breakfast need some improvements.
Overall a good stay. Easy to get Grab to many places of interest. There is laundry machine at the lobby for guest to use.

Cons:

Nothing in particular. Just that breakfast need more varieties.

2026-06-22 • via Nuitee
N
Norliza • couple • my
8
The stay was comfortable and i was able to meet the purpose of my staying there. The location is far from the hustle bus
Pros:

It has a water cooler at my floor to refill our drinking water which is cool. I don’t have to worry about buying bottled water or having to ask the housekeeper for it.
Although the hotel’s external impression is humble but the room is big and the bed is cozy. Toiletries are well provided and ample. The amenities are sufficient and met my expectation. It’s worth the value you pay.

Cons:

The housekeeper was very efficient that she cleaned our room even without our request. But I personally don’t think that was good ‘coz sometimes we don’t want them to get into our rooms for a reason but forgot to press the Do Not Disturb button. By default if no buttons are pressed, it should mean no entry. I might be wrong about the hotel’s policy but that’s what i think.
The breakfast buffet was very humble. At one time the fried meehoon has a burnt taste. The fried rice was so plain. But the soups were great especially the chicken soup. But the variety of food was satisfactory though.

2026-06-22 • via Nuitee
M
Mohammad Irfan • extended_group • my
10
Pros:

I always book this hotel whenever I go to JB.

2026-06-22 • via Nuitee
W
wong • solo_traveller • sg
6
2026-06-22 • via Nuitee
R
roschana • solo_traveller • sg
7
2026-06-21 • via Nuitee
S
Sharifah • solo_traveller • my
7
Cons:

Breakfast tak banyak choice.

2026-06-20 • via Nuitee
A
Anna • solo_traveller • pl
8
Pros:

Hotel ok. Przystanek autobusowy naprzeciw. W pokoju kosmetyki i kawa oraz dodatkowo płatny barek. Na plus woda pitna do uzupełniania na korytarzu. Śniadanie bardzo dobre, azjatyckie. Bardzo duży wybór ciepłych potraw, deserów.
Na dole mozliwość skorzystania z pralni.
Byliśmy tylko 1 noc więc niewiele więcej jesteśmy w stanie powiedzieć.

2026-06-20 • via Nuitee
D
Dan • solo_traveller • sg
10
2026-06-18 • via Nuitee
O
Osa • solo_traveller • my
4
Pros:

Bersih

Cons:

Bilik sebelah sangat bising

2026-06-18 • via Nuitee