Hallmark Regency Hotel - Johor Bahru

Hotels
7.4 (4115 reviews)
16, Jalan Harimau Taman Abad , Johor Bahru , MY
+60 7-331 8822

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Central location
Spacious rooms
Affordable rates
Good value for money
Cons:
Issues with cleanliness
Limited breakfast options
Service inconsistencies
Some amenities not functioning

Categories

Cleanliness
6.81
Reports of grey bedsheets, hairs on bed, and toilet mold impacted the perception of cleanliness.
Service
7.78
Mixed reviews on service; some staff were criticized for lack of knowledge, yet many found the staff generally polite.
Location
8.32
Location was frequently praised as central and strategic, contributing positively to the review sentiment.
Room Quality
7.27
Spacious rooms were noted positively, but issues like broken lights and uncomfortable beds reduced the score.
Amenities
6.8
Limited amenities reported, such as non-functioning 'Do not disturb' button, and concern over sundry items.
Value for Money
8.26
Several reviews highlighted the hotel as cost-efficient and a good value for the price paid.
Food and Beverage
6.31
Breakfast variety and quality were criticized, with several complaints regarding lack of replenishments.
Overall Experience
7.68
Overall experience was mixed; some enjoyed their stay while others expressed dissatisfaction with specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:42

Property Description

Convenient Location - Situated just minutes away from popular attractions like Legoland Malaysia and KSL City, Hallmark Regency Hotel offers easy access to key destinations.

Modern Amenities - Enjoy a comfortable stay in our modern air-conditioned rooms equipped with essential amenities like a flat-screen TV, laptop safe box, and tea/coffee making facilities.

Dining Options - Indulge in a culinary experience at Hallmark Café, serving a variety of local and Western dishes. Don't miss the daily breakfast buffet to kickstart your day on a delicious note.

For a memorable stay in Johor Bahru, book your stay at Hallmark Regency Hotel now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Location

Guest Reviews

7.4
Based on 4115 reviews
Cleanliness: 6.81
Service: 7.78
Location: 8.32
Room Quality: 7.27
Amenities: 6.8
Value for Money: 8.26
Food and Beverage: 6.31
Overall Experience: 7.68
H
Hamidi Hassan • family_with_children • my
10
2026-10-30 • via Nuitee
S
siti habesah • couple • my
9
Tenang dan selesa
Pros:

Bilik yang luas, kemas dan bersih

2026-10-28 • via Nuitee
C
C • couple • sg
8
Gd clean place to stay
Pros:

Clean always.

Cons:

Nothing.

2026-10-27 • via Nuitee
A
Alan • extended_group • ca
8
Centrally located good value hotel
Pros:

Location, food court behind

2026-10-27 • via Nuitee
F
Foo • family_with_children • sg
1
Not worth staying
Pros:

Nothing to talk about

Cons:

Room is old....Aircon got smell......mattress can feel the mattress spring not comfortable at all.
Breakfast average food

2026-10-27 • via Nuitee
T
Ting • couple • sg
10
Good environment with laundry at level 1 for washing
Pros:

Clear and big room

Cons:

Staff not very friendly

2026-10-25 • via Nuitee
N
Nur Ainna • couple • my
9
2026-10-25 • via Nuitee
C
Chia • family_with_children • my
8
Pros:

Clean

Cons:

None

2026-10-25 • via Nuitee
A
AHMAD ZAINI Bin • family_with_children • my
10
2026-10-25 • via Nuitee
F
Fung • couple • my
10
2026-10-24 • via Nuitee
S
Sakinah • family_with_children • sg
5
2026-10-22 • via Nuitee
A
Abd El hafid • couple • ma
8
Johor Bahru est une petite Perle et mérite une prochaine visite
Pros:

La gentillesse et la serviabilité de tout le personnel de l’établissement

Cons:

Ma chambre se trouvait à côté du lingerie. Le dérangement des chariots à cause des va et vient

2026-10-21 • via Nuitee
N
Norliza • couple • my
8
Nice place to stay, room is big and comfortable
Pros:

The water filter at the hallway

Cons:

Low water pressure

2026-10-21 • via Nuitee
Y
Yun Loong • couple • my
8
2026-10-19 • via Nuitee
E
elviss • couple • ie
9
2026-10-19 • via Nuitee
A
Asri • solo_traveller • my
10
Pros:

Room & cleanliness is excellent

Cons:

Cleanliness

2026-10-16 • via Nuitee
K
Kotwica • couple • pl
9
Pros:

Miły i pomocny personel , dobra lokalizacja

2026-10-16 • via Nuitee
M
Michael • solo_traveller • sg
1
Pros:

None

Cons:

Staffs are fierce and unhelpful. Room carpet floor is too smelly. Room is suffocating.

2026-10-14 • via Nuitee
W
Wei Jie • solo_traveller • sg
8
Pros:

Good location, clean and reasonably priced. Breakfast is good for its price.

Cons:

Some areas are dusty but not a big deal.

2026-10-13 • via Nuitee
R
Ramona • couple • it
5
2026-10-11 • via Nuitee