Hallmark Regency Hotel - Johor Bahru

Hotels
7.4 (3713 reviews)
16, Jalan Harimau Taman Abad , Johor Bahru , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Central location
Spacious rooms
Affordable rates
Good value for money
Cons:
Issues with cleanliness
Limited breakfast options
Service inconsistencies
Some amenities not functioning

Categories

Cleanliness
6.81
Reports of grey bedsheets, hairs on bed, and toilet mold impacted the perception of cleanliness.
Service
7.78
Mixed reviews on service; some staff were criticized for lack of knowledge, yet many found the staff generally polite.
Location
8.32
Location was frequently praised as central and strategic, contributing positively to the review sentiment.
Room Quality
7.27
Spacious rooms were noted positively, but issues like broken lights and uncomfortable beds reduced the score.
Amenities
6.8
Limited amenities reported, such as non-functioning 'Do not disturb' button, and concern over sundry items.
Value for Money
8.26
Several reviews highlighted the hotel as cost-efficient and a good value for the price paid.
Food and Beverage
6.31
Breakfast variety and quality were criticized, with several complaints regarding lack of replenishments.
Overall Experience
7.68
Overall experience was mixed; some enjoyed their stay while others expressed dissatisfaction with specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:42

Property Description

Convenient Location - Situated just minutes away from popular attractions like Legoland Malaysia and KSL City, Hallmark Regency Hotel offers easy access to key destinations.

Modern Amenities - Enjoy a comfortable stay in our modern air-conditioned rooms equipped with essential amenities like a flat-screen TV, laptop safe box, and tea/coffee making facilities.

Dining Options - Indulge in a culinary experience at Hallmark Café, serving a variety of local and Western dishes. Don't miss the daily breakfast buffet to kickstart your day on a delicious note.

For a memorable stay in Johor Bahru, book your stay at Hallmark Regency Hotel now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 4 years old and over stay for MYR 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 3713 reviews
Cleanliness: 6.81
Service: 7.78
Location: 8.32
Room Quality: 7.27
Amenities: 6.8
Value for Money: 8.26
Food and Beverage: 6.31
Overall Experience: 7.68
S
Seng Kean • family_with_children • my
10
Perfect Stay
Pros:

The Staff, especially May and Lawrence, so nice and friendly, thank you very much, we had a very pleasant stay here ...

Cons:

none

2026-03-14 • via Nuitee
C
Cheng • couple • au
10
I will go for the "value for money."
Pros:

Certainly value for money

Cons:

Maybe the staff could be friendlier, as in being more approachable.

2026-03-13 • via Nuitee
A
ABDUL RAZAK • extended_group • my
5
Cons:

breakfast no taste

2026-03-13 • via Nuitee
T
Triani goh • family_with_children • my
10
Pros:

Room clean , staff friendly. A lot of Menu for breakfast . Good location, near shoping mall, 2 times already stay here ...

2026-03-13 • via Nuitee
Y
Yoselin Yun • family_with_children • cn
10
2026-03-12 • via Nuitee
C
Chua • family_with_children • sg
7
2026-03-11 • via Nuitee
M
Malcolm • family_with_children • sg
10
2026-03-11 • via Nuitee
C
Chua • family_with_children • sg
7
2026-03-11 • via Nuitee
B
Bhatumalai • solo_traveller • sg
10
2026-03-11 • via Nuitee
T
Triani goh • family_with_children • id
9
Pros:

Room is clean , staf verry friendly

2026-03-11 • via Nuitee
M
maheindran • solo_traveller • my
10
2026-03-10 • via Nuitee
P
Paul • family_with_children • sg
8
2026-03-09 • via Nuitee
N
Nurul Afiqah Binti • couple • my
10
2026-03-09 • via Nuitee
Z
Zaharin Taha • family_with_children • my
8
2026-03-09 • via Nuitee
N
NURALIF • family_with_children • sg
5
2026-03-09 • via Nuitee
K
Khairiyah • extended_group • my
6
Cons:

If the staff was trained properly it would be lovely.

2026-03-09 • via Nuitee
B
Boon Sieong • family_with_children • my
7
Satisfactory except for the breakfast.
Pros:

Breakfast not much variety. Should have more meat, fruits and vegetables. Should have more types of drinks and beverages.

Cons:

Breakfast should have more variety
TV should have more channels and clearer pictures.

2026-03-08 • via Nuitee
F
Flo • extended_group • my
10
Excellent
Pros:

Friendly staff, room is spacious, location is not too far from the JB central and few shopping centres. Simple breakfast.

Cons:

Porridge can come with eggs: salted eggs, century eggs or fried chicken eggs...

2026-03-08 • via Nuitee
M
Mohamad Azwan • family_with_children • my
6
2026-03-07 • via Nuitee
W
Wong Chee-Keong • solo_traveller • sg
8
2026-03-07 • via Nuitee