Hallmark Regency Hotel - Johor Bahru

Hotels
7.4 (4115 reviews)
16, Jalan Harimau Taman Abad , Johor Bahru , MY
+60 7-331 8822

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Central location
Spacious rooms
Affordable rates
Good value for money
Cons:
Issues with cleanliness
Limited breakfast options
Service inconsistencies
Some amenities not functioning

Categories

Cleanliness
6.81
Reports of grey bedsheets, hairs on bed, and toilet mold impacted the perception of cleanliness.
Service
7.78
Mixed reviews on service; some staff were criticized for lack of knowledge, yet many found the staff generally polite.
Location
8.32
Location was frequently praised as central and strategic, contributing positively to the review sentiment.
Room Quality
7.27
Spacious rooms were noted positively, but issues like broken lights and uncomfortable beds reduced the score.
Amenities
6.8
Limited amenities reported, such as non-functioning 'Do not disturb' button, and concern over sundry items.
Value for Money
8.26
Several reviews highlighted the hotel as cost-efficient and a good value for the price paid.
Food and Beverage
6.31
Breakfast variety and quality were criticized, with several complaints regarding lack of replenishments.
Overall Experience
7.68
Overall experience was mixed; some enjoyed their stay while others expressed dissatisfaction with specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:42

Property Description

Convenient Location - Situated just minutes away from popular attractions like Legoland Malaysia and KSL City, Hallmark Regency Hotel offers easy access to key destinations.

Modern Amenities - Enjoy a comfortable stay in our modern air-conditioned rooms equipped with essential amenities like a flat-screen TV, laptop safe box, and tea/coffee making facilities.

Dining Options - Indulge in a culinary experience at Hallmark Café, serving a variety of local and Western dishes. Don't miss the daily breakfast buffet to kickstart your day on a delicious note.

For a memorable stay in Johor Bahru, book your stay at Hallmark Regency Hotel now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Location

Guest Reviews

7.4
Based on 4115 reviews
Cleanliness: 6.81
Service: 7.78
Location: 8.32
Room Quality: 7.27
Amenities: 6.8
Value for Money: 8.26
Food and Beverage: 6.31
Overall Experience: 7.68
K
Kong • solo_traveller • my
10
2026-09-19 • via Nuitee
K
Kong • solo_traveller • my
10
2026-09-19 • via Nuitee
S
suhana • family_with_children • my
10
2026-09-18 • via Nuitee
H
HENG MUN DANIEL • couple • sg
9
Enjoyable
Pros:

Room is big and spacious. Location is good.

Cons:

Lift too small

2026-09-18 • via Nuitee
M
Masripah • extended_group • my
9
2026-09-16 • via Nuitee
K
Khyrol • solo_traveller • sg
8
Pros:

The location and price

Cons:

No mini marts nearby

2026-09-15 • via Nuitee
N
Noorasikin • solo_traveller • sg
10
Pros:

All good..

Cons:

Nothing

2026-09-14 • via Nuitee
C
Chen • solo_traveller • my
8
2026-09-14 • via Nuitee
N
Nursyuhara • solo_traveller • my
9
2026-09-13 • via Nuitee
S
Syaheerah • extended_group • my
8
Pros:

The room is big and location is convenient

Cons:

Cleanliness needs to improve especially with the extra pillow in the closet. Significantly, staffs are required to improve their customer service as they come off as unfriendly

2026-09-12 • via Nuitee
M
Maria Socorro • solo_traveller • us
4
First time & disappointed
Pros:

Location is quiet next to a big hotel.

Cons:

Hotel staff were indifferent except for the only guy behind the counter
The hotel is dated . breakfast was chaotic due to a bunch of school kids probably on a field trip. Sorry I do not recommend staying here.

2026-09-12 • via Nuitee
G
Genash • extended_group • sg
6
Great location but lots to improve on to match up nearby competitors like Grand Paragon Hotel.
Pros:

Location and great value for money.

Cons:

Staff need to be a little more professional, especially at the Front desk and Security. The concept of a Smile goes a long way needs to be imbibed.
Breakfast selection was very repetitive and food didn’t taste good unfortunately.

2026-09-12 • via Nuitee
T
TOSHIHISA • solo_traveller • jp
6
2026-09-09 • via Nuitee
S
SABIRA • couple • my
10
2026-09-09 • via Nuitee
T
TOSHIHISA • solo_traveller • jp
8
立地は最高です。
Pros:

徒歩圏内にフードコートがあり、立地は最高です。

Cons:

コンセントがほとんど壊れてたので充電に困りました。

2026-09-09 • via Nuitee
C
Cecilia • couple • sg
2
2026-09-08 • via Nuitee
S
salam • solo_traveller • sg
7
2026-09-07 • via Nuitee
P
PETRA • solo_traveller • my
8
2026-09-06 • via Nuitee
K
kash • solo_traveller • my
9
2026-09-04 • via Nuitee
H
Harrison Anyi • couple • my
8
Pros:

Receptionist✅
Breakfast✅
Room✅
Toilet✅
Bed✅
Near to food court✅

2026-09-02 • via Nuitee