Hotel Mumtaz Mahal

Its a very nice location and excellent room, though we didn't get the room that we booked. As we were the first guests after their renovation, they weren't prepared to handle guests starting from check-in, house keeping to amenities (dust due to renovation work, no coffee making facilities, toiletries, no breakfast) etc...

OMG, What did we book? Great location close to Taj, but at what cost? First let me state that we are from the US and our standards are different than in other parts of the world (not better or worse, just different) BUT!!!

Where to begin? Bare exposed wires hanging all round, light fixtures with no bulbs, no heat, (it was around 15C in the morning when we got ready to leave) towels that were at best rags, bed sheets with stains, tv that would not work, breakfast was 4 pieces of toast and a pat of butter, (not what was told to us when booking) We were awaken at 6:30 am with an attempt to deliver hot water via small bucket.

The staff was ok, but clearly put off when was asked for toilet paper because there was none on the dispenser in the bathroom. As with other reviews of OYO hotels, we can not recommend using any of their brand hotels based on this and other stays.

Stayed There for 1 day, enjoyed the experience. Roof top dining is awesome. Rooms clean and tidy. Food is good. Special mention for hotel manager -Mr. Vipul for arranging such a wonderful candlelight dinner.
Kudos to hotel team and keep rocking.

I stayed in Mumtaz Mahal only for One night. My stay was very good. The services were very good. The staff was very friendly and happy to serve you. The best part was having dinner at the roof top restaurant facing the TAJ View.

Hotel Mumtaz Mahal has a great rooftop view which made it's faults easier to overlook. This is generally a hotel for locals and the staff only spoke passable English. Breakfast, when requested, took nearly an hour to prepare, but was good. It was even better to eat with the exquisite view of the Taj Mahal. Great sunsets, too! If only they would fix up that rooftop!

Hot water only available until 11 am

Basic but decently clean and reasonably comfortable.. ongoing renos, kitchen was never open, menu not appealing anyways.. wasn't impressed, but then stayed other places that have been far worse..

Horrible experience . Rooms very untidy. Bathroom horrible. Unhygienic

The dancer in the foyer was a great welcome but it was down hill from then on. Stained bed linen, shower fittings hanging off the wall too badly to use. Although the restaurant staff are very lovely, the level of service and hygiene is terrible. Only reasons to stay are proximity to Taj, Only a few minutes walk, and an excellent view from rooftop restaurant.

This hotel was in a good location staff were nice and helpful however the room was really dirty . Hard to clean your teeth looking into the basin looked like no cleaning materials used. The room would have been adequate if cleaned properly.

This hotel is badly in need of refurbishment but it appears that this is under way as the roof with view of Taj Mahal was shut during our stay. Sadly the roof view was the reason we picked this hotel over others. The room was very basic but generally clean.The wall was water damaged on the opposite side from the shower so we did not risk using the electric sockets on that side of the room. The sheets were grey and stained but appeared clean. The beds were comfortable and the Air con and free wifi worked. The TV did not work and there was a pot of what looked like yogurt in the fridge from, presumably, previous occupant. Likewise the bathroom was basic, functional and had been cleaned but very dilapidated. Breakfast in the basement was farcical with one half broken toaster to service the guests, an extremely limited choice of items and a scary dripping aircon unit that caused guests to slip on the puddle beneath it and more worryingly a sure risk or legionnaires disease! As we had prepaid our breakfast we were taken to the hotel next door which was an improvement with a view of the outside world and a buffet with a reasonable selection of items. As we were checking out at 5am I was assured that as I had prepaid there would be eggs, sandwiches and 'everything' waiting for me on the reception counter and the reception 'boy' would be there to check us out. Unsurprisingly the reality was a fast asleep reception boy and no breakfast. Disappointed with whole experience.

I booked this hotel for its price and location , hotel is very near to the Taj Mahal. People were very welcoming nice and friendly. Helped us in getting Taj Mahal ticket and Tonga Ride.
hotel has two restaurant...basement and rooftop. Rooftop was great.. with great view toward Taj

Wow, it was good experience that make your hotel booking after you go and see the room.

We have make booking via online and it was 100% different then we have seen in online.

-Room was very poor and old did not had hot water in the room.
- Wifi did not work at room.
- Food was just ok.
- They have AC but there AC did not work and we had to use fan.
- We have paid INR- 3800 for the room but it was my mistake did not seen the room.

My experience was good. staffs were very friendly and helpful. they gave us good room.
Taj mahal View from upper restaurant was very attractive,

If you're precious about cleanliness don't stay at this hotel. Everything is dirty and both rooms stank - one from damp/mould and one from strong chemicals used to mask the damp/mould. The bathroom was dirty, the bedsheets had oil spots and dirt on them and the roof terrace and dining room all needed a good clean. Shower was cold for the first five minutes. We went up for dinner on the roof and the tables had empty bottles all over them and no one to take orders.

We arrived at 9pm where there was an exhausted child in the lobby to dance for guests. Although this seems to happen in many hotels in Agra.

The positives were that the beds were very comfortable and the staff extremely helpful and friendly. They also organised a car with an excellent and welcoming driver to take us to our next destination. Location is also very good, just a ten minute walk to the Taj.

very near to the taj mahal. but the condition of the room is not great. lights not working. bathroom is ugly. needs a renovation. not as great as you see in pictures.

We could walk to get our tickets for the Taj Mahal and take à tuk tuk to the eastern gate. We had the whole roof top to ourselves and could see the view of the Taj Mahal.

Hotel location excellent. Front desk staff excellent. Air con excellent. Beds comfortable.Bathroom was clean but needed refurb 10 years ago

Roof restaurant not as shown in pictures. Walked up there, just a few unlaid tables around and nothing else. Certainly no restaurant.
Bathroom smelt terrible, really really bad. Room very basic, water bottles in the fridge that wasn't on were not sealed so I wouldn't drink that either.

I had booked this hotel for its location and pics on internet. It was really a nice hotel as expected. room was good for the price we paid. Restaurant at the terrace was excellent! worth recommending.